# Page 93 | ActiveCampaign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 93 - Is ActiveCampaign the right Email Marketing solution for you? Explore 2561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79367/ActiveCampaign/reviews

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ActiveCampaign

4.6 (2561)

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Last updated March 13th, 2026

# Page 93 - Reviews of ActiveCampaign

## Showing most helpful reviews

Showing 2301-2325 of 2561 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Steven M.  
digital marketing specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very intuitive interface."

February 11, 2018

4.0

Pros

I really appreciated the fast and friendly support that had a great knowledge base around the software.

Cons

There really is not a whole lot of cons except that it may be too advanced and not simple enough for some users.

Review Source

Response from ActiveCampaign

February 12, 2018

Hi Steven, Thanks so much for leaving us a review! We're happy to hear that you find the platform intuitive and have had wonderful experiences with our Support team. We'll be sure to let them know! Thanks again from your friends at ActiveCampaign!

TY

Tamara Y.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "I’m still learning but this is great for my business so far!"

December 26, 2021

5.0

Pros

Saves time once learned

Cons

Would have liked more ready made emails

Review Source

KH

Kelly H.  
owner  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Incredible Value for the Investment"

June 1, 2020

5.0

Pros

The tech support and training far exceeds anything I ever experienced with two previous service providers. Whether I wanted to talk live with someone, get chat support, or search online for a how-to video, I have almost always been able to get my needs met.

Cons

There is a sizable learning curve. However, it's because the software is so incredibly robust. So, it does take time to learn how to properly set up your automations. But, the end result (and the low price) are so worth it.

Review Source

LB

Lucas B.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "Great Email Marketing Tool"

December 2, 2020

5.0

Pros

I primarily use ActiveCampaign for email marketing, it is extremely easy to use, the setup was intuitive and the emails are super easy to create using templates.

Cons

After about 5 months of using it, no complaints so far.

Review Source

WC

Woosung C.  
Head of M&A  
Consumer Goods  
Used the software for: 6-12 months

### "Woosung Review"

January 2, 2022

4.0

Pros

Ease of use, intuitive platform and interface

Cons

Not much, I think it is a great platform for the price

Review Source

JF

Justo F.  
Profesor de secundaria  
E-Learning  
Used the software for: Less than 6 months

### "Automatiza tus campañas de email marketing"

October 31, 2022

4.0

Me soluciona la gestión de contactos y las campañas de email. Pero estoy planteándome darme de baja.

Pros

Tiene muchas funcionalidades. Puedes automatizar todos los pasos

Cons

Es complicado de utilizar. El soporte no es bueno.

Review Source

VR

Verified Reviewer  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Powerful product, but can be difficult to learn how to use it "

July 7, 2020

5.0

Pros

Tag features, list segmenting, and the easy email campaigns.

Cons

I think the free courses were difficult to follow and I ended up buying another course to learn how to use it.

Review Source

NC

Nick C.  
PT  
Sports  
Used the software for: Less than 6 months

### "My ActiveCampaign review"

November 4, 2022

5.0

Pros

Email automation and ease of use was very good

Cons

Integration of other services was not the easiest

Review Source

JA

Jim A.  
AE  
Computer Software  
Used the software for: 6-12 months

### "Great platform, even better team"

September 1, 2020

5.0

Overall experience was terrific, would definitely recommend

Pros

The functionality is very comprehensive and robust, and the implementation/support team was phenomenal.

Cons

Salesforce integration could possibly be a bit more robust

Review Source

MK

Matthias K.  
Owner  
Insurance  
Used the software for: 6-12 months

### "My ActiveCampaign Review"

October 28, 2021

4.0

Pros

Ist works good and is almost easy to use.

Cons

German Support could be better and some templates

Review Source

SV

Steve V.  
Leadership Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Highly recommend "

July 1, 2020

5.0

Pros

Active Campaign is so easy to use! You can title your links and set yourself up to look professional as well as give your customer easy accessibility!

Cons

They desperately need to make a mobile friendly version

Review Source

Wisdom M.  
Founder and President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great for Sales Funnel Automation"

December 15, 2018

5.0

Pros

Easy to use triggers and automations for sales funnels and eblasts

Cons

Pricing is a little high. Lite version is affordable, but the next tier is a bit of a jump in price.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: I used a free trial

### "Seems to be a very good product with extremely poor customer support"

September 20, 2018

2.0

Pros

Robust set of features Robust integration's User friendly interface Seems to be a short learning curve

Cons

The show stopper for me was the support or lack thereof. I submitted a support issue and the initial response took over 18 hours. The response was my issue and been reviewed and was being passed to another individual and I would be followed up with. Never did. Other communications with support took hours to get responses. Personally cant trust my customer communications to that level of support. Will watch for reviews in future and if they get it together, I might reconsider.

Review Source

AM

Anthony M.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Software"

July 7, 2020

5.0

Pros

I switched from my previous software because I really like the intuitive user interface, fair pricing and ease of use.

Cons

Sometimes there can be minor bugs in the email builder but easy to fix / work around.

Review Source

BB

Brook B.  
Owner  
Executive Office  
Used the software for: 6-12 months

### "Great Value for Email and Automation!"

December 8, 2016

5.0

I have used several email marketing systems and Active Campaign is my favorite to work with for my small business owners. It has automation included in every package, integrates well with other systems so that internal reminders and external emails can happen in one workflow. Great for small business owners that have digital products as well.

Pros

Automation

Cons

A bit editor heavy for those not used to creating templates, but with the right help it makes life much easier.

Review Source

SG

Sa G.  
Gérante  
Arts and Crafts  
Used the software for: I used a free trial

### "Avis "

December 16, 2022

5.0

J’ai plutôt apprécié et je recommanderais sûrement ce logiciel

Pros

Le fait de tous pouvoir automatiser les messages et faire un groupement de tous vos client pour l’envoi de vos offre

Cons

Le design du site n’est pas terrible mais cela n’est qu’esthétique

Review Source

EO

Ed O.  
Web Designer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Super powerful, works well, key tool!"

July 1, 2022

5.0

Pros

I love the CRM and automations - and how the automations are so visual! Works GREAT with ClickFunnels

Cons

A bit hard to use, but the trainings are good at least!

Review Source

VR

Verified Reviewer  
Vice President-Marketing  
Wholesale  
Used the software for: Less than 6 months

### "System worked well, easy set-up and tracking"

June 24, 2019

4.0

Pros

Set-up was easy, allowed quick flow through of content.

Cons

Took some time to get a feel for the metrics, but once we got the hang of them, we were good to go.

Review Source

DE

Deepak E.  
Program Manager I  
Information Technology and Services  
Used the software for: I used a free trial

### "Email Marketing Campaign - Best way to keep your customers engaged/notified"

September 23, 2023

5.0

Pros

Ease and customer friendly interface. Best navigation

Cons

Enhance the emails limit and enable hype links within the email body

Review Source

KN

Kezia N.  
Dating and Attraction expert for men  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Very happy with the service"

June 3, 2020

5.0

Very happy.

Pros

I had some teething problems at the start but the customer service team went above ad beyond to help me. It's really good value for money too. Most other companies charge a fortune for this level of service, so I highly recommend Active Campaign to any business owner out there.

Cons

There was some teething problems initially regarding sending out double emails to people who had already subscribed to my mailing list, but this was fixed and compensated for very quickly.

Review Source

Nathan B.  
  
  
Used the software for:

### "null"

December 12, 2017

5.0

Review Source

HP

Henna P.  
  
  
Used the software for:

### "null"

December 10, 2018

3.0

Review Source

Ron E.  
  
  
Used the software for:

### "null"

October 24, 2017

5.0

Review Source

Cedric Toussaint G.  
Community Manager  
Design  
Used the software for: I used a free trial

### "Parfait pour les campagnes "

October 7, 2023

4.0

Pros

Cette plate-forme me facilite la gestion de mes campagne

Cons

Je ne trouve pas d'inconvénient il est assez utile

Review Source

SB

Souaibou B.  
Communication manager  
Information Technology and Services  
Used the software for: 2+ years

### "Activecampaign "

December 22, 2022

5.0

Pros

Activecampaign is ideal for emailing. Very easy to use

Cons

Nothing to say about its disadvantages, I highly recommend

Review Source

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