# Page 94 | ActiveCampaign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 94 - Is ActiveCampaign the right Email Marketing solution for you? Explore 2561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79367/ActiveCampaign/reviews

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ActiveCampaign

4.6 (2561)

[View alternatives](https://www.capterra.com/p/79367/ActiveCampaign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 94 - Reviews of ActiveCampaign

## Showing most helpful reviews

Showing 2326-2350 of 2561 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GA

Gloria A.  
Crea tu cambio  
E-Learning  
Used the software for: 6-12 months

### "Recomended "

November 24, 2020

5.0

Pros

After a few months using active campaign we can say that it is very useful. Knowing how to use it can save a lot of time. the support usually works well. I recommend the Active Campaign tool Thank you

Cons

Sometimes it fails and does not send emails at the specified time

Review Source

HV

Hayley V.  
Reflexologist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Monthly User"

October 6, 2020

5.0

Pros

I find active campaign easy to navigate. The templates are great and make for ease of use each month.

Cons

I haven’t found anything difficult about the software yet.

Reason for choosing ActiveCampaign

Recommended by a friend

Review Source

HJ

Hannah J.  
Mindset Transformations Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Such a great platform "

June 8, 2020

5.0

So far very good. With help from my VA.

Pros

Very easy to use and lovely interface! Good phone app too x

Cons

Not being able to see names of who clicked

Reason for choosing ActiveCampaign

Recommend

Review Source

DA

Daniel A.  
Trainer  
Education Management  
Used the software for: Less than 6 months

### "Great Autoresponder"

July 13, 2020

5.0

I use it to store all my leads' and customers' details. Very organized.

Pros

Ease of use, automation and also the real time status of each contact

Cons

The cost is getting higher when number of contacts increases

Review Source

SB

Scott B.  
Business owner  
Entertainment  
Used the software for: Less than 6 months

### "A well thought out platform to grow and move forward"

April 2, 2019

5.0

I am saving money, building faster, better looking campaigns

Pros

The visual aspect of building the automations I found to be very helpful.

Cons

it does not have the 1 click advancement that I was looking for.

Review Source

YC

YVETTE C.  
CEO  
Design  
Used the software for: 6-12 months

### "The only email marketing system you will need"

April 4, 2021

5.0

Pros

I moved from Mailerlite to AC and o am so glad I did.

Cons

Big increase in price when you hit next level

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Features

Review Source

KB

Kate B.  
Marketing manager  
Financial Services  
Used the software for: Less than 6 months

### "Great value, excellent support"

June 11, 2019

5.0

Use it to stay in touch with contacts on a regular basis, gather info and data about customers

Pros

For the money, this very good software for staying in touch with your prospects and clients. Duplicate email addresses won’t count more than once, as I understand. Easy to put together emails. Study Hall and training sessions are very helpful.

Cons

I’m still learning and it’s not completely intuitive to set everything up. It’s taking me longer than I expected to learn everything, especially pitting multiple pieces together and integrating with my website.

Review Source

MM

Michael M.  
President  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good value and easy to use"

June 22, 2020

4.0

Overall, I am happy with ActiveCampaign. There customer support is also very good.

Pros

I had Infusionsoft before, which was too complicated. Active Campaign is relatively easy to use for a non-technical person like me with no training.

Cons

I have been frustrated by the limit on the file size of what can be sent out by email.

Switched from

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

Infusionsoft was too complicated.

Review Source

TH

Taylor H.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Love it, delivers what I need and easy to use."

July 20, 2020

5.0

Good. Great service.

Pros

The opportunity it has provided. Easy to use.

Cons

Nothing has come up yet that I don’t like. Just learning the system and how to use it with other platforms

Review Source

MO

Morgan O.  
Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "I use ActiveCampaign for our remarketing email efforts"

May 16, 2017

4.0

I am able to manage our email remarketing efforts.

Pros

ActiveCampaign is easy to use and pretty self explanatory. The template editor is really easy to work with.

Cons

I wish that when I split test an email I could pick another email template instead of the same template with changes. The automation set up is kind of annoying how you have to filter people into your already created automations.

Review Source

LW

Lakiva W.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Trial was good"

August 16, 2022

5.0

Pros

The features is the best part it has so many functionality

Cons

The learning curve it’s a lot to learn to use

Review Source

BB

BEATRIZ B.  
Marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Experiência com Active Campaing"

June 29, 2021

5.0

A plataforma é ótima para gerenciar uma campanha de marketing, mas como disse, nem todas as funções são intuitivas e acabam limitando o usuário. Mas assim que se compreende, fica tranquilo de usar.

Pros

O Active Campaing é uma ferramenta completa que possibilita uma boa visão de e-mail marketing. Existem diversas funcionalidades que viabilizam o contato com o cliente.

Cons

Nem todas as funções são intuitivas e fáceis. O suporte muitas vezes é em inglês e a comunicação fica difícil. Seria bacana terem mais tutoriais em português, ou quem sabe até um mini curso para assinantes.

Review Source

FG

Francesc G.  
Digital Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very functional software"

October 24, 2020

4.0

Pros

Automation and the facility to use it. It is so easy to understand how it works and implement my task in the software.

Cons

Usually it charges slow and you have to refresh to continue.

Review Source

ES

Eric S.  
Head of Digital Growth  
Venture Capital & Private Equity  
Used the software for: Less than 6 months

### "Almost hits the mark"

October 20, 2020

4.0

Good customer service. Lots of features for the price point and decent amount of 3rd party integrations.

Pros

Ease of setting up email and SMS campaigns

Cons

Lacking abilities to be notified of SMS responses from customers. Navigating to customer replies is not intuitive and seems buried in the user interface.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Reason for choosing ActiveCampaign

Price point vs. client's needs made a good match.

Review Source

AS

Alexandra S.  
Office Manager  
Hospitality  
Used the software for: 6-12 months

### "Great Software for a small company!"

April 25, 2018

5.0

Pros

Had the chance to switch over from Marketo to ActiveCampaign and ever since it has been a plus. It's a very user-friendly software once you've understood the platform.

Cons

Honestly we haven't had any bad experiences with the software per se, although once I had to call Tech Support and it's very frustrating to wait a long time when you need assistance in a timely manner.

Review Source

VR

Verified Reviewer  
Designer  
Education Management  
Used the software for: I used a free trial

### "Interesting tool for manage email marketing and leads"

July 22, 2022

5.0

Pros

Active campaign is a tool 360° , can be do it a lot of things, from leads to chat support on your website.

Cons

should be improved some module on the software like chat support, is very rough as developed and are nice some workflow dedicated and more features.

Review Source

MB

Max B.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "A good CRM Platform "

June 6, 2020

5.0

Pros

Very good for creating a sales funnel and has a good CRM system

Cons

The email builder is just average. It has a drag and drop feature but I feel like I have to fight with it a lot.

Review Source

aH

afzaal H.  
blogger  
Computer Software  
Used the software for: Less than 6 months

### "very help full for beginner "

February 23, 2021

5.0

one of my friend recommended me so overall i am happy about it

Pros

its very help for beginners tools are easy to use and its most likely the best tool i have ever used

Cons

the trail version should have bit more longer because in few days you can not really enjoy the software

Review Source

PE

Patrice E.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Makes My Business Simple"

October 11, 2020

5.0

This program is my best decision yet.

Pros

I love 💕 the automation. It simplifies my lead management.

Cons

I didn’t have any problems. The programs great.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

MM

Matteo M.  
Interpreneur  
Restaurants  
Used the software for: 6-12 months

### "The best there is"

July 20, 2020

5.0

Pros

The best service on the internet. I strongly recommend ActiveCampaign to anyone.

Cons

Nothing. I like it very much. My business is going strong also thanks to active campaign.

Review Source

AG

April G.  
Virtual Assistant  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "My review for Active Campaign, based on my experience. "

February 15, 2023

5.0

Pros

What I like the most about using Active Campaign is, it was effortless to build automation, email list, and lead generation. Perfect and very reliable for business because of the features.

Cons

Template functionality. More templates are available.

Review Source

CC

CEDRIC C.  
owner  
Consumer Services  
Used the software for: Less than 6 months

### "This software was easier than I though"

June 8, 2020

5.0

I love it and I wish they had this available 10 years ago

Pros

The training video. This made my transition smoother

Cons

Too many emails from staff I was getting confused on getting started

Review Source

mM

monica M.  
dirección  
Professional Training & Coaching  
Used the software for: 2+ years

### "Muy recomendable"

August 28, 2022

5.0

Profesional

Pros

Fácil uso, atención al cliente, profesional

Cons

más contactos para la base de datos por el servicio que tengo contratado

Reason for choosing ActiveCampaign

Por las funciones, diseño profesional, plantillas, automatización

Review Source

AB

Axelle B.  
Self employed  
Design  
Used the software for: Less than 6 months

### "An easy way to manage my email lists"

December 11, 2020

5.0

Pros

The most important features are available at a reasonable price

Cons

It found it a bit hard to understand the user interface

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Review Source

Rita V.  
Digital Marketing  
Events Services  
Used the software for: Less than 6 months

### "A very complete product"

June 21, 2021

5.0

Pros

Very easy to use. Good features, and a very good value for money.

Cons

Sometimes the emails take a little long to arrive.

Review Source

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