# Page 95 | ActiveCampaign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 95 - Is ActiveCampaign the right Email Marketing solution for you? Explore 2561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79367/ActiveCampaign/reviews

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ActiveCampaign

4.6 (2561)

[View alternatives](https://www.capterra.com/p/79367/ActiveCampaign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 95 - Reviews of ActiveCampaign

## Showing most helpful reviews

Showing 2351-2375 of 2561 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AJ

Alvaro J.  
Marketing  
Marketing and Advertising  
Used the software for: I used a free trial

### "Excelente plataforma para email marketing"

November 3, 2022

5.0

Excelente experiencia, lo usaría definitivamente.

Pros

Es muy intuitiva, se integra muy bien con wordpress, fácil de entender y usar todas las herramientas que te brinda. Las automatizaciones son muy fáciles de realizar e intuitivas.

Cons

Lo que no me gustó del software es la prueba de 14 días, me gustaría que sea de un mes así nos permite profundizar más aún en la aplicación y mejorar nuestras campañas.

Review Source

SW

Serge W.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Great email automation "

June 2, 2020

5.0

Pros

Easy to use You get quick and easy analytics Help increase our conversions

Cons

you have to buy credits for SMS marketing which can be some what expensive

Review Source

ES

Edie S.  
dietitian  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to Use!"

April 10, 2021

5.0

Pros

I am so happy to have Active Campaign on board! It is just what I needed to help promote my online program!

Cons

I haven't had any issues with it at all!

Review Source

GB

Gabe B.  
Comm Specialist  
Philanthropy  
Used the software for: Less than 6 months

### "ActiveCampaign"

October 4, 2018

5.0

Pros

It's so easy to use and the automation processes are intuitive. This system's lead scoring feature is great for keeping our top prospects at the top of our list.

Cons

The lists aren't as dynamic as we would like them to be. Also, for the migration process, you're pretty much on your own if your former CRM isn't on their list of approved CRMs.

Review Source

JB

Jennifer B.  
Certified Life Coach  
Consumer Services  
Used the software for: Less than 6 months

### "Glad I went with ActiveCampaign"

June 4, 2020

5.0

Pros

How easy it was to set up and get going with my campaigns. I'm not ver tech savvy and I appreciated the tutorials and how easy it was to get going.

Cons

It could be more intuitive for the user.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing ActiveCampaign

The company that created my website said it was the best one for both front end and back end use.

Review Source

TS

Tom S.  
Owner  
Marketing and Advertising  
Used the software for: I used a free trial

### "Love the robust and flexible platform "

April 20, 2021

5.0

ActiveCampaign is a great CRM tool to automate the marketing process

Pros

ActiveCampaign has very robust features and is highly adaptable to your needs. I also liked the fact that you can easily tie other software to in with the integration of Zapier

Cons

There isn’t really anything that I disliked about this software other than it can seem very complex at times and there is a steep learning curve

Review Source

SM

Sam M.  
Head of Growth  
Education Management  
Used the software for: 6-12 months

### "Solid platform"

July 13, 2020

5.0

Great tool, I'll be recommending it in the future.

Pros

ActiveCampaign has allowed us to accelerate growth

Cons

Onboarding can be improved further but very few cons.

Review Source

PB

Pam B.  
Director of Accounts  
Marketing and Advertising  
Used the software for: 1-2 years

### "Customizable email marketing"

February 6, 2019

5.0

Pros

ActiveCampaign is great for creating customizable automations and newsletters alike. It's easy to adapt to whatever type of business you're sending emails for. The reporting tools are also clear and easy to use across campaigns.

Cons

The basic tools are easy to use, but more advanced automations and customizations are difficult to learn.

Review Source

Yolanda H.  
marketer  
Management Consulting  
Used the software for: Less than 6 months

### "Too much of a learning curving"

April 5, 2019

2.0

Pros

Standard features nothing special really.

Cons

Really complicated platform​. Lots to learn just to get the basics done. I am now with convertkit

Review Source

MM

Melissa M.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "So far so good"

September 10, 2020

5.0

It's early days but so far so good. I'm confident I've made the right decision in choosing ActiveCampaign.

Pros

Features seems comprehensive enough to suit my needs and I trust that my data will be protected.Set up support and training has been fantastic.

Cons

The double opt-in feature is annoying and I did not know it was a default setting. My customers were receiving an ugly email to confirm that they wanted to opt in and I starteed paniking because I didn't know where it was coming from. I eventually worked out how to stop it and the ActiveCampign support team were very helpful.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing ActiveCampaign

Better reviews. More comprehensive features. Integrates with WordPress.

Review Source

LF

Leonardo F.  
Digital Producer  
Education Management  
Used the software for: Less than 6 months

### "It's all good!"

June 3, 2020

5.0

Pros

Totally integrate with Klickpages. That's very important to me.

Cons

It could be some videos to teach more how can we apply great automations.

Review Source

LD

Lukas D.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very powerful automation for your business"

November 29, 2018

4.0

Pros

The functionality in terms of campaign and sales automation.

Cons

The user interface and navigation is a little bit hard to get used to.

Review Source

CM

Corey M.  
  
  
Used the software for: 6-12 months

### "Worth the investment, both time and money."

April 12, 2017

4.0

The product is a great value for the price. Every feature I've needed is included... Just sometimes it takes a little work to find it. The UI can be confusing at times.

Review Source

AW

Anna W.  
Owner  
Facilities Services  
Used the software for: Less than 6 months

### "ActiveCampaign Review"

September 26, 2022

5.0

Pros

I love how easy it is to set up automations - it is absolutely amazing how this can be integrated with Zapier to make workflows and save so much time!

Cons

As with anything, you need to take the time to learn it, but I found it to be incredibly user friendly - also, you can pretty much google any questions you have and an article will come up to help you with it.

Review Source

CR

Caroline R.  
Reiki teacher  
Alternative Medicine  
Used the software for: Less than 6 months

### "Super Easy to Use "

June 21, 2020

5.0

Overall, very nice !

Pros

Setting up a email campaign is very easy. You can borrow from some really modern looking templates, and the program walks you through everything step by step. This software syncs up easily with Member Mouse.

Cons

They recently updated the software to include an "undo" button, which was previously annoying. Also, I find adjusting photos with the drag and drop feature to be weird. That's usually when I use the "undo" button to get back to look of the campaign.

Review Source

CS

Casey S.  
Founder  
Computer Software  
Used the software for: Less than 6 months

### "Great Software, Great UI, nice feature set. Would recommend!"

September 18, 2020

5.0

Pros

Easy to use. Nice UI. Great feature set. We have really liked this product.

Cons

I do not have any cons. It has been really good.

Review Source

LF

Lukas F.  
Webdesigner  
Online Media  
Used the software for: Less than 6 months

### "Nice tool for Email Marketing "

October 26, 2022

5.0

Pros

I really like the site tracking and automations with all the option ac gives you!

Cons

It is hard to setup dsgvo compliant as i live in Germany (EU)

Review Source

JK

Jase K.  
Business Owner  
Media Production  
Used the software for: Less than 6 months

### "Great Software that I definitely Underutilize"

January 20, 2021

5.0

Pros

I love how many features and options I have to truly customize an email campaign any way I want to.

Cons

Overall it's a little confusing to know where everything is located, but that's mostly because of the sheer amount of capabilities this software has.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing ActiveCampaign

Price and capabilities

Review Source

DM

Darcie M.  
Human Resources  
Environmental Services  
Used the software for: Less than 6 months

### "An Honest Review for Active Campaign"

September 28, 2020

5.0

When I had a problem and I called Active Campaign to help. They helped me immediately and they seemed genuine eager to help. Thank you. This made my day go by so much nicer.

Pros

Very user friendly. Videos on You Tube on how to use items on Active Campaign if you need it.

Cons

So far, there is no negative on this software.

Review Source

TS

Tina S.  
Author  
Publishing  
Used the software for: Less than 6 months

### "It's good for email marketing, but not for me"

April 2, 2024

4.0

Good, lots of features, but expensive for an author.

Pros

It's very fast. There's no lagging on the page, and the buttons work fast. I don't think I've ever run into an error page like it happened with other email marketing software. Has lots of features - actually, too many for me.

Cons

I don't like the pricing part. Pricing based on the number of contacts is discouraging. Maybe if you earn a lot from running email campaigns, maybe then you won't mind this sort of pricing.

Review Source

AM

Ashley M.  
Medical aesthetician  
Cosmetics  
Used the software for: I used a free trial

### "Works well"

December 12, 2022

5.0

Pros

Good/lots of features and loaded quickly

Cons

It could have been a little more user friendly

Review Source

SM

Scott M.  
Sales Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "A Great Time Saver"

July 9, 2020

5.0

Pros

We purchased active campaign mostly for the automation to be able to follow up with prospects during a sales process. Although we are still dialing things in and figuring it out, I believe that once everything is working well, the product will save us hours each week as well as help keep follow-ups from slipping through the cracks.

Cons

Biggest cons is that its not easy to move from another CRM to this one. We are having to write a lot of custom code and integrations to get what we want but once those are done I am hopeful we will be in a good position to utilize the product more fully.

Review Source

KR

Krysta R.  
Manager  
Accounting  
Used the software for: 6-12 months

### "Accounting review"

June 19, 2021

5.0

Has been a wonderful addition to our technology stack!

Pros

I love being able to segment my various lists.

Cons

More email templates would be a huge plus for my business

Reason for choosing ActiveCampaign

Price and high quality, easy to use features

Review Source

CM

Carlos M.  
Director of Design and Development  
Design  
Used the software for: I used a free trial

### "Great CRM for marketers! "

May 5, 2019

4.0

It has been a great experience overall on the Free Trial. I am looking forward to using this tool in the future.

Pros

I love how easy is to use this product and how many features and integrations it has. The sales and support team are really friendly and positive. The product has many options than other competitors has.

Cons

The integration with E-Commerce lacks a little bit. Active Campaign doesn't have the E-Commerce platform connected to other solutions. You cannot send invoices or request payments directly on Active Campaign.

Review Source

SF

Sandra F.  
Project Manager  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Great software"

October 4, 2020

5.0

I am still learning to use it but so far it is great!

Pros

I love how I can look after my community with personalised emails, other features like tags and links with website are very useful for CRM.

Cons

The dashboard, elements can be taken out, then put back in but this isn't obvious.

Review Source

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