# Page 4 | ActiveCampaign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ActiveCampaign the right Email Marketing solution for you? Explore 2561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79367/ActiveCampaign/reviews

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ActiveCampaign

4.6 (2561)

[View alternatives](https://www.capterra.com/p/79367/ActiveCampaign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of ActiveCampaign

## Showing most helpful reviews

Showing 76-100 of 2561 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IN

Inamari N.  
Marketing Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Overall great experience, some bugs have creeped up"

April 14, 2025

4.0

Pros

The ease of use of setting up an automation, importing contacts etc.

Cons

Seems to be a bit buggy lately, with some criteria like "send in a contacts timezone" (which I used to praise and use constantly) not executing.

Review Source

RC

Rebecca C.  
Design and Sales Manager  
Construction  
Used the software for: 2+ years

### "ActiveCampaign is an advanced omni-channel marketing tool that you can't miss out."

October 14, 2024

5.0

ActiveCampaign experience has been very smooth. It has allowed us to get our marketing campaigns up and running within a short period of time. With ActiveCampaign, our campaigns has gotten an impressively positive reception from our target audience. It has helped us to use personalized campaigns to supercharge our marketing which has helped us grow our business.

Pros

The marketing automations in ActiveCampaign has been the best features so far. They allows us to carry out marketing tasks quickly within a short time period. ActiveCampaign also has versatile marketing analytics and reporting features that are making it easy to track the performances and the returns we get from our marketing campaigns. Engaging with audiences during campaigns has been made easy by the available communication features.

Cons

No issues has been encountered while using ActiveCampaign. It works smoothly and gives nothing to dislike.

Review Source

AW

Andrew W.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Advanced automation platform"

May 4, 2025

5.0

Pros

It’s one of the most powerfull marketing automation platform out there, pretty cool if you wanna set up some detailed customer journeys

Cons

Automation builder can feel clunky and knowlege base articles are often too sparse when you need step-by-step guidances

Review Source

MW

Maike W.  
Coach  
Education Management  
Used the software for: 2+ years

### "Meine ActiveCampaign Bewertung "

March 23, 2025

5.0

Ich bin sehr zufrieden und werde es weiter für mein Email-Marketing nutzen.

Pros

Die umfassenden Möglichkeiten der Nutzung. Perfekt für professionelles Email-Marketing

Cons

Einige Anwendungen sind kompliziert. Ich musste mir erst Tutorials vor der Nutzung anschauen.

Review Source

SS

Sandra S.  
Heilpraktikerin  
Alternative Medicine  
Used the software for: 1-2 years

### "Gutes Newsletter-Programm"

April 8, 2025

4.0

Pros

Wenn man sich einen Überblick geschaffen hat ist es eine einfache Bedienung. Die Bausteine sind leicht zu platzieren.

Cons

Der zuletzt angehobene Preis, anfangs war die Einarbeitung zeitraubend

Review Source

CG

Caroline G.  
Bloggeuse Déco et Décoratrice d'intérieur  
Design  
Used the software for: 2+ years

### "Avis ActiveCampaign / Bloggeuse Déco"

February 9, 2025

5.0

Je suis utilisatrice depuis 2021 et toujours ravie de mon expérience avec ActiveCampaign. Le support client a toujours été à l'écoute de mes demandes. ActiveCampaign correspond parfaitement à l'utilisation dont j'ai besoin pour mon activité en tant que Bloggeuse déco / Décoratrice d'intérieur.

Pros

Novice dans l'utilisation d'un logiciel d'e-mailing, j'apprécie la prise en main fluide du logiciel. Le support client est également très réactif.

Cons

Aucun, sinon j'aurai changé de logiciel.

Review Source

MP

Michaela P.  
Heilpraktikerin für Psychotherapie - Traumatherapeutin  
Mental Health Care  
Used the software for: 2+ years

### "Active Campaign - ein wichtiges Tool zur Kundeninformation und für die Bewerbung von Angeboten"

February 2, 2025

5.0

Ein hilfreiches Tool, um seine Mailliste regelmässig und optisch ansprechend zu informieren. Vielerlei Möglichkeiten zusätzliche Tools, wie Videos, Umfragen, Links usw. einzufügen.

Pros

Einfache Newslettererstellung, umfangreiche Kontaktverwaltung und übersichtliche Auswertungsstatistiken

Cons

komplizierte Einstellung in punkto Zustellbarkeit, d.h. wie kann ich die Auslieferung maximieren

Review Source

AM

Angelina M.  
E-Mail Marketing Mentorin  
Marketing and Advertising  
Used the software for: 1-2 years

### "ActiveCampaign ist nicht nur ein Tool es arbeitet für mein Business"

January 27, 2025

5.0

Ich nutze ActiveCampaign schon von Anfang an meiner Selbstständigkeit und habe schon andere durch meine Tätigkeit als VA kennengelernt die lang nicht das bieten.

Pros

Die Umfangreichen Funktionen, das alles an einem Ort ist, das es mit anderen Tools verknüpfbar ist und die leichte Bedienbarkeit.

Cons

Aktuell ist es für mich der einzige Nachteil der Preis.

Review Source

CH

Christoph H.  
Account Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Active Campaign outperforms the competition"

November 5, 2024

5.0

The user-friendliness is sometimes a little tricky. You have to spend a lot of time with ACC to find out the functions and use them correctly. The support is very good. The variety with CRM is great. Creating emails with templates is really very good. Basically, I think the ACC software is really brilliant. A webinar function like Funnelcockpit would be desirable or expandable.

Pros

I have a lot of software functions bundled in one place in ACC.

Cons

Working online on ACC is sometimes difficult because the site is not accessible. It is constantly loading...

Review Source

AC

Alejandra C.  
Ceo and Mentor of Realtor Factory  
Education Management  
Used the software for: 6-12 months

### "Good Tool to Communicate"

March 11, 2025

4.0

It has worked well for collecting my clients' data and keeping communication active via email.

Pros

Is easy to use. I find it really secure.

Cons

Good features, but pricing is a bit high

Alternatives considered

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing ActiveCampaign

Yes I did, but I would change to Kajabi in the future if I would need to. I would like to have a training to know Active Camping better before I change my business tool.

Review Source

SR

Stephanie R.  
CEO  
Online Media  
Used the software for: 2+ years

### "Easy to use for Non-Tech-People like me!"

December 4, 2024

5.0

I am a very happy user since severeal years.

Pros

Very easy to handle for sending campaigns to my community.

Cons

Sometimes it is a little bit difficult to unterstand which plan I need.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

more possibilities and easier to use than Mailchimp

Review Source

NE

Natalie E.  
Schlafcoach  
Individual & Family Services  
Used the software for: 2+ years

### "Feedback Activecampaign"

December 1, 2024

4.0

This email tool contains everything you need and is suitable for both beginners and professionals.

Pros

The application is easy and the connection to other tools works without any problems.

Cons

Campaigns are not always sent at the set times, which can have a negative impact on business. It takes a long time for employees to contact you.

Review Source

RM

Roberto M.  
CEO  
Retail  
Used the software for: 2+ years

### "Buen servicio de gestión de correos y automatizaciones"

March 11, 2025

5.0

Pros

Fácil de usar, intuitivo y cómodo, la herramienta ideal para sacarle partido a una base de datos de clientes

Cons

Estamos contentos con el servicio pero si se pudiera decir algo añadiríamos más opciones de personalización

Review Source

RS

Rhea S.  
Internal Sales Executive  
Utilities  
Used the software for: 2+ years

### "Digital marketing using campaigns has gotten a whole lot easier with ActiveCampaign."

September 25, 2024

5.0

ActiveCampaign has offered us the most successful experience in creating, running and managing marketing campaigns. It allows us to create personalized campaigns to target specific audiences which increases our chances of attracting more leads. ActiveCampaign has helped us get the most from our marketing campaigns.

Pros

ActiveCampaign has alway won the day for us by making it so easy to perform the tedious tasks that has to be done now and then. It also has very productive prospecting tools that help us personalize our campaigns to target specific audience. ActiveCampaign gives us useful performance insights and reports that help us take informed actions to improve returns from our marketing campaigns.

Cons

It has been all smooth with ActiveCampaign and we have not had any issues to complain about.

Review Source

LM

Lisa M.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Seit 8 Jahren glückliche Nutzerin - klare Empfehlung."

December 3, 2024

5.0

Ich nutze Active Camapaign nun schon 8 Jahre und bin immer noch sehr glücklich mit meiner damaligen Entscheidung.

Pros

Die Automatisierungsmöglchkeiten sind mit die Besten auf dem Markt

Cons

Zustellrate im deutschsprachigen Raum ist leider schlechter geworden.

Review Source

CR

Cris R.  
Functional Fitness Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "AC is a green light "

January 18, 2025

5.0

Brilliant and would recommend to anyone who wants to scale their email marketing

Pros

It has everything you need to manage all of your email marketing

Cons

Sometimes it was difficult to load if internet speeds weren’t 100%

Review Source

PS

Petra S.  
Entrepreneur  
Professional Training & Coaching  
Used the software for: 1-2 years

### "I simply love using Active Campaign"

March 10, 2025

5.0

Perfekt. Ich mag Active Campaign einfach

Pros

Active Campaign ist komplett selbsterklärend aufgebaut. Und wenn ich nicht weiterkomme, gibt es wirklich gute ausführliche Hilfeanleitungen

Cons

Wenn meine Automatisierungen sehr lang sind, muss ich ewig nach unten scrollen, um die letzte Aktion zu erreichen.

Review Source

RM

Rachel M.  
Digital Campaign Executive  
Marketing and Advertising  
Used the software for: 2+ years

### "ActiveCampaign Review"

November 12, 2024

5.0

Once you get the hang of it, it's a lifesaver for digital campaigns! Seriously, this platform has everything you need to plan, launch, and track your marketing efforts.

Pros

What I love most is how you can personalize emails, segment your audience, and automate pretty much anything. It's super powerful for nurturing leads and turning them into customers. The automation workflows are a game-changer, and the reporting tools are awesome for tracking your results.

Cons

Honestly, it's hard to find any real downsides. Maybe the interface takes a bit of getting used to, but once you do, it's incredibly powerful.

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 6-12 months

### "its decent but not good"

January 7, 2025

3.0

overall my experience has been just below average

Pros

the service is bit complicated to use and set up

Cons

the cost versus the features is not the best

Review Source

DM

Daniel M.  
Consultant  
Design  
Used the software for: 1-2 years

### "Not worth the price"

January 24, 2025

2.0

I have an okay time implementing their services. But this company is a pain to work with. Be prepared to pay a premium just to send an email.

Pros

This software is very flexible with its automations

Cons

Grossly overcharging for its services. Constant upgrades are required as your company scales and your cost balloon exponstially.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Reason for choosing ActiveCampaign

Price was a factor here. Also, Hubspot had many other parts we no longer needed.

Review Source

CK

Chris K.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Helped me a lot with my email marketing"

November 16, 2024

4.0

Pros

It is very easy to understand and use; thats great

Cons

The fact that prices have risen so sharply in some cases

Alternatives considered

[KlickTipp](https://www.capterra.com/p/246140/KlickTipp/)

Reason for choosing ActiveCampaign

Because it was a lot cheaper and had all the tools i needed

Review Source

FJ

Felix J.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Herausragendes Tool"

November 4, 2024

5.0

Auch der Support ist eindeutig hervorzuheben.

Pros

Sehr intuitive Bedienung bei der Erstellung von automatisierten E-Mails. Mit allen möglichen Optionen und Integrationen mit anderen Tools. Kann mir kein besseres Tool vorstellen.

Cons

Ladezeit beim erstellen von Kampagnen könnte verbessert werden

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Wegen der großartigen automationen bei activecampagne

Review Source

MM

Melanie M.  
Founder  
Commercial Real Estate  
Used the software for: 2+ years

### "Consistent since 2020"

December 2, 2024

5.0

I have been a customer since 2020, and I have stayed because it just works really well for me.

Pros

Once you get the hang of it, the software is easy to use. Just like any software, the learning curve is always a challenge, but support is always available. The price isn’t too bad for what you get.

Cons

The learning curve, but it is to be expected.

Review Source

MS

Martin S.  
CTO  
Computer Software  
Used the software for: 1-2 years

### "A comprehensive solution with a high degree of maturity"

December 4, 2024

4.0

ActiveCampaign is a comprehensive tool that leaves nothing to be desired, from CRM to marketing automation. It can be easily integrated into other 3rd party tools.

Pros

The range of features and the coverage of different areas.

Cons

The user-friendliness could be better for areas of daily use like the CRM feature.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing ActiveCampaign

Completness of product portfolio in the different areas.

Review Source

AK

Andrea K.  
Hufspezialistin  
Veterinary  
Used the software for: 1-2 years

### "Für umfangreiche Automatisierungen geeignet"

January 29, 2025

4.0

Sobald man sich eingearbeitet hat, ist es ein sehr nützliches Tool. Die Auslieferungsrate bei den Freemailern war bei mir ein bisschen schlecht, dazu wünsche ich mir mehr Input um das zu verbessern.

Pros

Automation, das erleichtert das Leben. Umfangreich kann das wirklich gebaut werden mit Tags und Triggern.

Cons

Pricing and so few leads. 1000 Leads sind ein Witz und der Sprung von Lite in die nächste Preiskategorie ist schon sehr groß.

Review Source

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