# Page 4 | ActiveCampaign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ActiveCampaign the right Email Marketing solution for you? Explore 2561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79367/ActiveCampaign/reviews

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ActiveCampaign

4.6 (2561)

[View alternatives](https://www.capterra.com/p/79367/ActiveCampaign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of ActiveCampaign

## Showing most helpful reviews

Showing 76-100 of 2561 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Web Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "ActivCcampaign good for CRM"

February 6, 2025

4.0

My overall experience with activecampaign was good because it offers CRM

Pros

It allows CRM features that is used to allow you to manage customer relation directly within the platform

Cons

It can be expensive for the small businesses

Switched from

[Drip](https://www.capterra.com/p/164933/Drip/)

It offers CRM that is very good for making relationship with customers

Review Source

MW

Mona W.  
CEO and Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Solid Tool"

July 3, 2025

4.0

Pros

It has the most important features and is quite simple to use. Furthermore, it has automations/flow, which makes a lot easier.

Cons

a bit expensive from over 2000 Contacts on and sometimes mails have massive delays (especially when there is a mail flow with several mails in a row)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

horrible user interface, missing some feature or are complicated

Review Source

MS

Mauro S.  
Avvocato  
Legal Services  
Used the software for: 2+ years

### "Occhio agli incrementi di costo senza preavviso"

October 2, 2024

1.0

Usato per anni, hanno cambiato le politiche di prezzo raddoppiando i costi per 3 volte di fila in poco tempo, senza alcun preavviso, contattata l'assistenza non è stato possibile neanche modificare il piano, perchè sono previste modifiche solo verso i piani più costosi. Rispetto a quello che offre oggi il mercato a parità di prezzo non conviene affatto !

Pros

Usato per anni oggi non è più competitivo.

Cons

L'assistenza inesistente, risponde dopo giorni ed è assolutamente inconcludente.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing ActiveCampaign

All'epoca era il migliore per qualità/prezzo

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Quanto è stato installato era il migliore per qualità/prezzo a mio parereee

Review Source

IN

Inamari N.  
Marketing Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Overall great experience, some bugs have creeped up"

April 14, 2025

4.0

Pros

The ease of use of setting up an automation, importing contacts etc.

Cons

Seems to be a bit buggy lately, with some criteria like "send in a contacts timezone" (which I used to praise and use constantly) not executing.

Review Source

LB

Lucas B.  
General manager  
Management Consulting  
Used the software for: 1-2 years

### "Good tool!"

March 12, 2025

4.0

Pros

\- Simplicity - Connectivity to other tools - Comparably low cost

Cons

\- UX seems a bit old by now - Loading speed of the webtool could be faster

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing ActiveCampaign

Recommendation from friends persuaded me.

Review Source

MW

Maike W.  
Coach  
Education Management  
Used the software for: 2+ years

### "Meine ActiveCampaign Bewertung "

March 23, 2025

5.0

Ich bin sehr zufrieden und werde es weiter für mein Email-Marketing nutzen.

Pros

Die umfassenden Möglichkeiten der Nutzung. Perfekt für professionelles Email-Marketing

Cons

Einige Anwendungen sind kompliziert. Ich musste mir erst Tutorials vor der Nutzung anschauen.

Review Source

CG

Caroline G.  
Bloggeuse Déco et Décoratrice d'intérieur  
Design  
Used the software for: 2+ years

### "Avis ActiveCampaign / Bloggeuse Déco"

February 9, 2025

5.0

Je suis utilisatrice depuis 2021 et toujours ravie de mon expérience avec ActiveCampaign. Le support client a toujours été à l'écoute de mes demandes. ActiveCampaign correspond parfaitement à l'utilisation dont j'ai besoin pour mon activité en tant que Bloggeuse déco / Décoratrice d'intérieur.

Pros

Novice dans l'utilisation d'un logiciel d'e-mailing, j'apprécie la prise en main fluide du logiciel. Le support client est également très réactif.

Cons

Aucun, sinon j'aurai changé de logiciel.

Review Source

JA

Javier A.  
Marketing Manager  
Education Management  
Used the software for: 2+ years

### "Affordable and complete CRM software."

October 26, 2024

5.0

Been using it for several years and I'm very satisfied by the software.

Pros

It's a complete CRM Software at an affordable price point that easily competes with Hubspot.

Cons

The lists feature could use some tweaks to be more versatile and edit criteria on the fly.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing ActiveCampaign

Pricing was the key factor to decide in between these two options.

Review Source

MP

Michaela P.  
Heilpraktikerin für Psychotherapie - Traumatherapeutin  
Mental Health Care  
Used the software for: 2+ years

### "Active Campaign - ein wichtiges Tool zur Kundeninformation und für die Bewerbung von Angeboten"

February 2, 2025

5.0

Ein hilfreiches Tool, um seine Mailliste regelmässig und optisch ansprechend zu informieren. Vielerlei Möglichkeiten zusätzliche Tools, wie Videos, Umfragen, Links usw. einzufügen.

Pros

Einfache Newslettererstellung, umfangreiche Kontaktverwaltung und übersichtliche Auswertungsstatistiken

Cons

komplizierte Einstellung in punkto Zustellbarkeit, d.h. wie kann ich die Auslieferung maximieren

Review Source

AM

Angelina M.  
E-Mail Marketing Mentorin  
Marketing and Advertising  
Used the software for: 1-2 years

### "ActiveCampaign ist nicht nur ein Tool es arbeitet für mein Business"

January 27, 2025

5.0

Ich nutze ActiveCampaign schon von Anfang an meiner Selbstständigkeit und habe schon andere durch meine Tätigkeit als VA kennengelernt die lang nicht das bieten.

Pros

Die Umfangreichen Funktionen, das alles an einem Ort ist, das es mit anderen Tools verknüpfbar ist und die leichte Bedienbarkeit.

Cons

Aktuell ist es für mich der einzige Nachteil der Preis.

Review Source

AS

Alberto S.  
Finance Manager  
Automotive  
Used the software for: 1-2 years

### "Acheive Greatness from the App"

September 29, 2024

5.0

ActiveCampaign has focused marketing measures from the tool.

Pros

ActiveCampaign is successful in supporting digital marketing. The integration withe mail communication makes the app resourceful.

Cons

ActiveCampaign is more helpful and no feature dislike.

Switched from

[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)[Daylite for Mac](https://www.capterra.com/p/116272/Daylite-for-Mac/)[FireDrum Email Marketing](https://www.capterra.com/p/139932/FireDrum-Email-Marketing/)[CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/)

The setting of sales analytics is something the vendor has no attained.

Review Source

SS

Sandra S.  
Heilpraktikerin  
Alternative Medicine  
Used the software for: 1-2 years

### "Gutes Newsletter-Programm"

April 8, 2025

4.0

Pros

Wenn man sich einen Überblick geschaffen hat ist es eine einfache Bedienung. Die Bausteine sind leicht zu platzieren.

Cons

Der zuletzt angehobene Preis, anfangs war die Einarbeitung zeitraubend

Review Source

SM

Serene M.  
Head of Production and Development  
Retail  
Used the software for: 2+ years

### "My Overall Overview of ActiveCampaign in Retail Industry"

September 4, 2024

5.0

Creating, customizing and sending outbound marketing emails is what I relish a lot.

Pros

ActiveCampaign streamlines marketing strategies by automating workflow in real-time. Availability of a wide range of free email templates is among the things I 👑 ActiveCampaign for.

Cons

I have nothing which I dislike on ActiveCampaign at the moment.

Review Source

AC

Alejandra C.  
Ceo and Mentor of Realtor Factory  
Education Management  
Used the software for: 6-12 months

### "Good Tool to Communicate"

March 11, 2025

4.0

It has worked well for collecting my clients' data and keeping communication active via email.

Pros

Is easy to use. I find it really secure.

Cons

Good features, but pricing is a bit high

Alternatives considered

[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing ActiveCampaign

Yes I did, but I would change to Kajabi in the future if I would need to. I would like to have a training to know Active Camping better before I change my business tool.

Review Source

Virginia M.  
Fundadora y administradora  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "La mejor herramienta para email marketing"

September 2, 2024

5.0

Es el único gestor de correo que he utilizado; me lo recomendaron varias personas expertas y puedo confirmar todo lo que me dijeron: Eficaz, elegante, con muchas funciones y nuevas mejoras cada cierto tiempo.

Pros

La posibilidad de interactuar con mis posibles clientes como si estuviéramos charlando en persona

Cons

La curva de aprendizaje de algunas funciones

Review Source

MA

Matteo A.  
CFO  
Accounting  
Used the software for: 2+ years

### "Not bad, but price too High"

March 12, 2025

3.0

Pros

Friendlyness, easy to use, functionality

Cons

Price! It is really too expensive.

Review Source

SR

Stephanie R.  
CEO  
Online Media  
Used the software for: 2+ years

### "Easy to use for Non-Tech-People like me!"

December 4, 2024

5.0

I am a very happy user since severeal years.

Pros

Very easy to handle for sending campaigns to my community.

Cons

Sometimes it is a little bit difficult to unterstand which plan I need.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

more possibilities and easier to use than Mailchimp

Review Source

BH

Britta H.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Meine ActivCampaign Erfahrungen"

October 20, 2024

5.0

es funktioniert einfach! Ich kann ohne Vorkenntnisse mein E-Mail Marketing umsetzen

Pros

es ist sehr einfach zu verwenden und die Automatisierungen sind Toll!

Cons

manchmal ist die Serverantwort sehr langsam

Switched from

[CleverReach](https://www.capterra.com/p/148273/CleverReach/)

die Funktionen bei ActivCampaign sind einfacher zu bedienen

Review Source

cV

cristina V.  
DOCENTE  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "EXPERIENCIA"

August 30, 2024

3.0

Hay muchas funciones queno se utilizar y el soporte es inexistente para ayudar.

Pros

qu he logrado saber manejarlo mas o menos

Cons

el soporte. Es inexistente. O no sale un mensaje automático o no hay forma de contactar por un problema real con una persona real. Es muy elevado el precio en relación con otras plataformas. Si continua asi el soporte y el precio me pasaré a otra plataforma antes de la renovación.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing ActiveCampaign

PORQUE ME ACONSEJARON QUE LLEGARIAN BIEN LOS CORREOS AUTOMATIZADOS, PERO LOS DE GMAIL NO LLEGAN, SOLO LLEGAN A PROMOCIONES...

Switched from

[MailerLite Landing Page Builder](https://www.capterra.com/p/252734/MailerLite-Landing-Page-Builder/)

PORQUE PENSABA QUE LLEGARIA A MAS GENTE Y NO HA SIDO ASI

Review Source

NE

Natalie E.  
Schlafcoach  
Individual & Family Services  
Used the software for: 2+ years

### "Feedback Activecampaign"

December 1, 2024

4.0

This email tool contains everything you need and is suitable for both beginners and professionals.

Pros

The application is easy and the connection to other tools works without any problems.

Cons

Campaigns are not always sent at the set times, which can have a negative impact on business. It takes a long time for employees to contact you.

Review Source

JM

Joao M.  
Spinning Instructor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ActiveCampaign is force to reckon, helps thrive in digital marketing campaigns."

August 14, 2024

5.0

We have had it all right running our digital marketing campaigns with ActiveCampaign and the automations has taken a huge fight for us. It has allowed us to automate the error-prone and tedious tasks making our work very accurate and less demanding. Also, ActiveCampaign has made it possible to reach out to a broader leads base during our campaigns.

Pros

ActiveCampaign AI automations makes our digital marketing so efficient and less demanding. It was easy to automate some of the tasks during campaigns which saves us time. ActiveCampaign reports also keeps us on check by giving us access to pin-point insights about our marketing campaigns performance. The collaboration environment allows us to work together on our campaigns when engaging our leads.

Cons

ActiveCampaign has showed us it's class in all areas and we haven't had anything unpleasant to deal with.

Review Source

FJ

Felix J.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Herausragendes Tool"

November 4, 2024

5.0

Auch der Support ist eindeutig hervorzuheben.

Pros

Sehr intuitive Bedienung bei der Erstellung von automatisierten E-Mails. Mit allen möglichen Optionen und Integrationen mit anderen Tools. Kann mir kein besseres Tool vorstellen.

Cons

Ladezeit beim erstellen von Kampagnen könnte verbessert werden

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Wegen der großartigen automationen bei activecampagne

Review Source

KP

Khevana P.  
Tech Lead  
Professional Training & Coaching  
Used the software for: 2+ years

### "Modern marketing automations"

September 23, 2024

5.0

We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign. We have integrated it with multiple systems, and ease of access is the key to this tool. It has all the modern marketing automation need for any company.

Pros

Ease of customization, reporting, access to data and automation

Cons

nothing specific I dislike about ActiveCampaign

Review Source

CK

Chris K.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Helped me a lot with my email marketing"

November 16, 2024

4.0

Pros

It is very easy to understand and use; thats great

Cons

The fact that prices have risen so sharply in some cases

Alternatives considered

[KlickTipp](https://www.capterra.com/p/246140/KlickTipp/)

Reason for choosing ActiveCampaign

Because it was a lot cheaper and had all the tools i needed

Review Source

BL

Billy L.  
Operations  
Law Practice  
Used the software for: Less than 6 months

### "ActiveCampaign - in depth marketing software"

November 15, 2024

4.0

An in-depth marketing and automation software that improves your email marketing through data and automation.

Pros

Activecampaign is a great way to store a central contact list and send out marketing emails - that's what I use it for -The segments and tag functions make it easy to split up a list of contacts into different categories and send out more personalised emails -Activecampaign seem to keep releasing new promising features, which is great to see -The tracking of clicks, click-throughs, privacy clicks etc.. works very well and is useful to track data of emails sent

Cons

1\. I wish that you could A/B test (or split test, as they call it) an email for time sent, but when I change one of the emails schedule it automatically changes the other so I cannot A/B test for time sent 2.Some parts of the software can be hard to use, but this isn't a huge con as once you spend some time getting to grips with it it's OK

Review Source

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