# Breeze Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Breeze the right Digital Signage solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79394/Breeze/reviews

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Breeze

4.7 (12)

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Last updated March 13th, 2026

# Reviews of Breeze

Ease of use

4.3

Customer Service

4.8

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NA

Nick A.  
Owner of Xander Industries  
Information Technology and Services  
Used the software for: 2+ years

### "Great Digital Signage Solution"

March 30, 2022

5.0

I needed a way to show customers what our business offers along with our success stories. The Breeze Digital Signage does that. I also use their signage internally, to show updates and progress on our projects. This feedback loop increases visibility and transparency to my employees.

Pros

10/10, seriously! Breeze really is a breeze to use. (Sorry, couldn't resist!) Setting up my digital signage players and using the editor, scheduling, and publishing was really easy. If I get stuck, their knowledge base has the answers I need. The videos are short and to the point. There was one time I had to contact tech support directly and they had my problem fixed in a matter of minutes. Creating my playlists is very simple. I can easily organize my content in Zones and schedule it in the timeline. They also have widgets that I can drag and drop right in.

Cons

Any product can be better, but I haven't seen one that comes close to the the number of features Breeze supports. Also, you can see the software improving all the time.

Review Source

SB

Sabrina B.  
Manager  
Retail  
Used the software for: 2+ years

### "Great Fit for In Store Advertising"

January 25, 2022

5.0

Overall, incredible product. We searched for a long time before landing with Breeze and it has been the perfect fit for our in store advertisements. We are able to switch them out on our own and update as often as we would like to keep everything fresh and current. Our sales rep \[SENSITIVE CONTENT\] was super easy to work with and very patient as we went through our decision process. \[SENSITIVE CONTENT\], our tech support, has been amazing. He helped us through any of the kinks with set up and made sure to follow up to make sure everything was running smoothly. His responses were almost always immediate. We have been utilizing the software for over 3 years and could not be more happy with the product they created.

Pros

Once you get settled in to learning all the features this software is easy to use. There are a lot of built in features that make it user friendly and the thing I love most about this is that I can access it through the browser on any computer at work or away.

Cons

I would love to be able to create, load to a scheduled playlist and deploy to a device all in one screen instead of flipping back and forth.

Reason for choosing Breeze

Breeze's presentation was the best and they promised they could deliver exactly what we were looking for. Which they did! They are also local and we love supporting businesses in our area.

Review Source

Response from Keywest Technology

January 27, 2022

Thank you very much for the nice words Sabrina. This is always our goal! About your question regarding a "single-screen" creation, and deployment...we might have a solution in the latest release. Call me (Wes) at 800-393-4966

CF

Cameron F.  
Web & Digital Media Specialist  
Education Management  
Used the software for: Less than 6 months

### "Daily Use of Breeze"

March 17, 2022

2.0

0.5/10, I would seriously advise against selecting Keywest/Breeze as your digital signage solution. The worst part isn't the software itself or the hardware you select to go with it. It's the lack of assistance Breeze offers. Their version of training is a bank of PowerPoints, yes PowerPoint presentations with about 15 slides per-topic. Hilariously enough the 2nd or 3rd slide of these PowerPoint is a sort of directory. At first this seems normal but as you try to navigate more specific tasks and find solutions in the manual it becomes this painful "Build Your Own Digital Signage" experience reminiscent of the 90's "Build Your Own Adventure Books". The manual will instruct you, "go to slide 9" for a specific piece of information, upon completion slide 9 will instruct you to "return to slide 5". Here's where they really get you, the cost of training and assistance. They offer nothing for self education aside from PowerPoints and text manuals that's aren't regularly updated, these manuals can be up to 5 years old and include no updated information. Essentially they force their clients to need additional resources then charge them for it.

Pros

Publish on save is a useful feature. Saving a step from saving your changes and having the option for setting weather those changes are publish immediately or at a later time is convenient

Cons

"Time Line" & "Zone", absolute mess to work with. Breeze fails to provide any real sufficient backend development and offers no real frontend options either. It's advertised as a drag and drop software, I assure you it is anything but.

Review Source

Response from Keywest Technology

March 30, 2022

Good afternoon Cameron, I am sorry you have had a bad experience. Breeze is a subscription solution and that subscription covers everything (including selected hardware) We have lots of support materials (besides PPTXs, which a lot of people like). First, here is the link for our "Training Videos": https://helpdesk.keywesttechnology.com/portal/en/kb/articles/recorded-training And we have chat, email and 800-Tollfree support as well as a 24/7 HelpDesk! support ticket system. Yes, some materials are older, guilty as charged, and we're working on it (I will personally check on the "p9 to p5 Catch-22 item you mention). I am also curious what you mean by "backend and frontend development" as well as "drag and drop", which Breeze certainly is. I am unsure what you are referring to. Please feel free to call me anytime: Wes Dixon, VP, DIrector of Sales at (888) 393-4966 (mobile) or emails me at wesd@keywesttechnology.com. We remain, at your service.

KM

Kenneth M.  
PIO  
Government Administration  
Used the software for: 2+ years

### "Breeze saves me time and money"

September 2, 2021

5.0

The product is affordable, works well and the company provides top-notch customer support the few times I do need help.

Pros

ease of use and cloud-based access provides me with the ability to work from anywhere.

Cons

No issues with Keywest's Breeze. This software works well for us!

Review Source

Response from Keywest Technology

September 28, 2021

Hi Kenneth, Thank you for being a long term customer. Please let us know if you have questions...or... suggestions! - WesD, VP Sales

DK

Douglas K.  
Editor  
Newspapers  
Used the software for: Less than 6 months

### "Breeze Live"

September 14, 2021

4.0

Getting started was challenging, even with the instructional videos. But once you comprehend how the system works, you forget about the experience you had learning how. Today I teach others in my company how the Breeze works and they all say "that's easy." It just took a little time and patience to get there. The best part about Breeze is the technical support. They are there to help and explain. There was never a hesitation to help me get passed roadblocks.

Pros

The best feature of the Breeze are the easy uploads. Once your system is up and running, and you comprehend each step, it is a piece of cake to add slides, delete slides and update slides. Plus, you no longer have to be at your own desk, at your own office, to make updates. You can be home on the couch and add a new slide. The scheduling format allows you to pick exact days, hours and minutes for special programming.

Cons

In order to go live, it is an inconvenience to have to go through YouTube. Going live is a treat and valuable resource for my media, but Breeze needs some help from YouTube to make it possible. Storage is also a challenge. Not all videos can be uploaded to the Breeze. Size and quality have to be considered.

Reason for choosing Breeze

Already familiar with Keywest Technology and technical staff. Switching from an older product gave me a head start in learning the new equipment.

Review Source

Response from Keywest Technology

September 15, 2021

Thank you Douglas, We are always working to make the start-up experience easier. Please share with us how you do this with your new colleagues! Thank you, Wes Dixon, VP Sales

KK

Kathy K.  
Communications Director  
Hospitality  
Used the software for: 2+ years

### "Great informational product!"

September 14, 2021

5.0

Great customer service, awesome product and it is used daily.

Pros

Very informational, awesome storage, great format and user friendly.

Cons

There is not really any cons to the software on my part.

Review Source

Response from Keywest Technology

September 15, 2021

Wow, thank you Kathy!

CO

Christopher O.  
Technical Support Specialist  
Education Management  
Used the software for: 2+ years

### "Breeze Signage Stable and Dependable"

September 1, 2021

5.0

Overall we have been very pleased with the Breeze signage solution.

Pros

The software has been stable and has very low maintainance. Our users have required very little training on how to use it as it is fairly easy to use.

Cons

The SSO integration which is fairly new could use some improvements, especially in the area of usernames.

Review Source

Response from Keywest Technology

September 28, 2021

Thank you Christopher! We are working to improve Breeze all the time... Feel free to elaborate on your SSO ideas!!! - WesD, VP Sales

PJ

Paul J.  
Technology Manager  
Higher Education  
Used the software for: 2+ years

### "Powerful, easy to use digital signage tool, and great customer support"

October 19, 2021

5.0

With the Breeze software we could create and deploy special one-off displays for special events easily.

Pros

The Breeze software editor is easy to use to design layouts and deploy them to multiple displays. It makes content management easy.

Cons

No cons about the software. It has been straightforward and easy to use

Review Source

Response from Keywest Technology

October 20, 2021

Thank you Paul, Please feel free to call anytime. Suggestions are ALWAYS welcome!

DG

David G.  
Account Executive  
Design  
Used the software for: 2+ years

### "Breeze is a breeze"

September 1, 2021

5.0

\[SENSITIVE CONTENT\] rocks

Pros

Cloud based and easy to use. Team is easy to work with.

Cons

Nothing that I can think of. Always places to improve but I constantly see that.

Review Source

Response from Keywest Technology

September 28, 2021

Hi David, Thanks for the kudos! We shared your comments with the team. (We think we know who you mean! ;-) ) Call anytime! - WesD, VP Sales

DC

Dave C.  
Owner  
Broadcast Media  
Used the software for: 1-2 years

### "Review from South Ga"

September 1, 2021

5.0

Pros

Once setup, the operation is a breeze. This is important as I just turned 71 and not real computer savvy.

Cons

Learning curve was somewhat steep. Different that Breeze’s predecessor.

Review Source

Response from Keywest Technology

September 28, 2021

Thanks for the long term business Dave! I can identify with the "timeframe". Please call anytime we can help. - WesD, VP Sales

DC

Dave C.  
Owner  
Broadcast Media  
Used the software for: 1-2 years

### "Cable Tv"

September 24, 2021

5.0

Now that I am into Breeze, I like it.

Pros

\[SENSITIVE CONTENT\] assistance. He has been right on all of the time.

Cons

The learning curve is very hard to understand

Review Source

Response from Keywest Technology

September 28, 2021

Thanks Dave! The switch from MZP was a big one, but we are pleased you like it... Call anytime! - WesD, VP Sales

LG

Lisa G.  
Executive Asst to Mayor/Personnel  
Government Administration  
Used the software for: 6-12 months

### "Breeze 1st review"

September 1, 2021

5.0

I was thrown this job because of Covid-19 and I am going to continue using it for good.

Pros

It is very easy to upload the new image that I want to show.

Cons

There are a lot of features I really need to learn it can do so much.

Review Source

Response from Keywest Technology

September 28, 2021

Thank you Lisa! We appreciate your 'ease-of-use' comment! We can help if you need more training. We have basic training videos online or LIVE, exclusive sessions for the advanced features. Call anytime. -WesD, VP Sales

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