# Biscom Digital Fax Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Biscom Digital Fax Software - reviews, pricing plans, popular comparisons to other Fax Server products and more. Source: https://www.capterra.com/p/79410/FAXCOM --- # Biscom Digital Fax Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Biscom Digital Fax ## What is Biscom Digital Fax? Our company specializes in developing foolproof and automated solutions that ensure the secure exchange of mission-critical information. We understand the burden that administrative tasks can have on your time, resources, and budget. That's why Biscom offers customizable workflows, seamless integration, and intelligent automation to give you peace of mind knowing that every transaction is secure, reliable, scalable, trackable, compatible, and efficient. ## What is Biscom Digital Fax used for? [Fax Server](https://www.capterra.com/fax-server-software/)[Document Management](https://www.capterra.com/document-management-software/)[Data Extraction](https://www.capterra.com/data-extraction-software/) Top alternative Featured Overall rating Based on 49 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Biscom Digital Fax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.biscom.com&name=Biscom Digital Fax) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Biscom Digital Fax 4.6 (49) VS. [5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) Starting Price Contact vendor Starting Price $29.99 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (49) Ease Of Use 4.9 (70) Value For Money 4.4 (40) Value For Money 4.9 (51) Customer Service 4.5 (42) Customer Service 5.0 (49) ## Biscom Digital Fax alternatives [4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5)](https://www.capterra.com/p/140841/referralMD/#reviews) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [eFax](https://www.capterra.com/p/174254/eFax/) [4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/) Starting price $18.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174254/eFax/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email to Fax 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send and receive emails by electronic fax Fax to Email 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive faxes directly in the email account Access Controls/Permissions Define levels of authorization for access to specific files or systems Active Directory Integration Integrates with Active Directory Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Biscom Digital Fax 29 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Tickets are automatically assigned to specific agents based on predefined rules Track the management and flow of data throughout the organization Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Create, edit, preview, and send faxes electronically Send and receive emails by electronic fax Receive faxes directly in the email account Create, save, and store files Move files across different systems or networks Send/receive faxes through fax over IP connection Compliant with HIPAA, which sets standards for sensitive patient data protection Collect and maintain structured information that describes data or content Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Extract pricing data from multiple data sources. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Control system access and/or deliverability for applications and email addresses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (49) 4.3 Based on 49 reviews ## Pricing Value for money 4.4 (40) ### Starting price Contact vendor for pricing Free trial available Value for money 4.4 (40) 4.4 Based on 40 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (42) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (42) 4.5 Based on 42 reviews ## User reviews Overall rating 4.6 Based on 49 reviews Filter by rating 5(31) 4(16) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent GB Gary B. Systems Analyst Health, Wellness and Fitness ### "Biscom Just Works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 2, 2023 Pros Once Biscom is setup in your environment, it requires little to no maintenance. There chance for a downtime is rare but, when it happens, the support team is always on top of things. Cons I can't think of anything that I don't enjoy about Biscom. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jimmy R. Director of Information Technology Government Administration ### "Replacing Analog Faxes in a Digital Age" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 21, 2023 Pros I appreciated the Quarantine Doctor feature for blocking incoming junk/SPAM faxes. Beyond that it did as advertised and delivered the faxes with no complaints. Cons The price was a little high for my taste, but that is also colored by the fact that faxes are even neeeded in this day and age but I digress. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZP Zachary P. President Telecommunications ### "Faxcom" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 August 11, 2023 Overall I have a good impression of FAXCOM. Pros Faxcom seems to just work most of the time. Cons When there is a issue support almost always thinks its outside of the software, and is a issue with the receiving side. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZJ Zach J. Systems Analyst Information Technology and Services ### "Gets the Job Done " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 11, 2023 Customer support is helpful, the service works. Overall good experience Pros The product works. We have had very few issues with the fax server itself Cons Could be a little easier to set up a number and route within the system. The Interface is a little outdated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jacqueline S. System Administrator Media Production ### "Functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 4, 2019 Over the years Faxcom has been a reliable tool for our company. Over the past few years we have had only a few problems which were resolved in a timely manner. Pros It was easy to coordinate the installation of this software and setting it up for use. The customer support was great. Cons Limited interaction after setup regarding software updates or enhancements Reasons for choosing Biscom Digital Fax At the time we purchased Faxcom it was the only product available that met all of our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 6, 2019 Thank you for this feedback. We're glad it was easy to deploy and that your issues were take care of. All of our updates are and enhancements are delivered through our newsletter, so come to our web site to sign up. - Bill Ho, CEO Paul L. Managing Partner Information Technology and Services ### "Gives New Functionality To An Old Technology" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2019 We disposed of our fax machine in 2008 but there are some industries and organizations that still require documents to be faxed such as the IRS and pharmacies. Faxcom allow us to work with these entities without being tethered to the office or running to a Kinko's, UPS Store or a copy shop. Pros The ability to send or receive a fax anywhere from any device. Adding security to an inherently insecure technology -paper faxes sitting on a fax machine. (This adds versatility to the technology and makes it appropriate for verticals that are regulated or have more stringent security requirements.) Safeguards to prevent unauthorized use. Automatic scan to document. Cons Metered pages and a cost per page over allotted pages. Would prefer it be a flat fee for unlimited pages. Reasons for choosing Biscom Digital Fax Faxcom was more reliable and provided a dedicated toll-free number. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2019 Yes, you're right - lots of companies still prefer fax, and it's often used as part of a document workflow. And you're right on the money about regulated industries - fax pages lying around for people to see is problematic. This is especially true in healthcare, where HIPAA requires more security around handling of patient information. - Bill Ho, CEO Ron S. Director, Unified Communications Technology Non-Profit Organization Management ### "Still Faxing?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 3, 2019 Pros Simple to use web interface. Flexible integration options! Can send faxes via a printer driver or email attachment. Cons Not many things to dislike. Once you have it set, it's done. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2019 Still faxing? Yes, and in fact, fax volumes are growing. Thank you for your review. LW Lori W. Senior Analyst Asset Management Oil & Energy ### "Great Sales Staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 2, 2019 Pros Meets Targa's overall requirements for user groups Cons No comment. I am not an user of the software. Alternatives considered [FaxCore](https://www.capterra.com/p/171100/FaxCore/) Reasons for choosing Biscom Digital Fax Better solutions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2019 Thanks - appreciate your review! - Bill Ho, CEO PO Patrick O. Admissions Director Medical Practice ### "Best Software for sending and receiving faxes" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2019 I used Faxcom with another company prior to the company I am currently at. During my interview I asked what they used and it was your traditional way of submitting a fax. By the time I started in my new role it had already been ordered and was waiting for me to set it up. I have since set up multiple other users who love the software. I constantly share this with my peers and colleagues in the industry and once I show them its ease of use they demand for it from their companies. Pros Simple to use, no need to wait for multiple fax pages to go through and then wait for a confirmation. Simply put in the designation info, attach files, write any notes and hit send. It will even email you if your fax did not go through. Cons To get or to make a fax cover sheet was very tedious. Wish there was a simpler way to do so. Took multiple days to get it right with the help of their support team. Reasons for choosing Biscom Digital Fax Did not know other products existed, I let them know I know this software and trusted it, so it was purchased. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2019 Thank you for being such a great advocate! I have some good news for you too around cover sheets - we have a new way to generate them simply by creating the page in Microsoft Word, and printing through our cover sheet printer driver - what you see in Word is what you'll get in the cover sheet. Please contact your sales rep if you want to try this out. - Bill Ho, CEO SC Sean C. System Administrator Consumer Goods ### "Best fax solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2019 We transitioned from a home grown software/fax board solution that we had to reboot and tweak almost constantly. Biscom Faxcom was selected to replace that and has been everything we could have asked for. Pros Easy of use, ability to control how faxes are handled and delivered. Cons Lack of communication regarding available software upgrades. Reasons for choosing Biscom Digital Fax Cost, ability to do what we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2019 Glad we could help - I'm sure you have better things to do than tweak your fax solution, so happy that you found us. Regarding software upgrades, you can visit http://go.biscom.com/NewsletterSubscription-SignUp.html and make sure you're subscribed to our newsletter - where we announce all of our upgrades. You can also visit this page to see the current software versions available to you: https://www.biscom.com/software-versions/ - Bill Ho, CEO [View all Reviews](https://www.capterra.com/p/79410/FAXCOM/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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