# Collection-Master Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Collection-Master Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more.

Source: https://www.capterra.com/p/79473/Collection-Master

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# 

 Collection-Master Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Collection-Master

## What is Collection-Master?

Collection-Master is a debt collection solution that integrates with Microsoft Word and WordPerfect for document management. The software lets stakeholders log notes, track tasks, manage documents, set alerts and reminders, link consumer files, and maintain financial histories. Collection-Master has an open database architecture for analyzing data and generating reports.

## What is Collection-Master used for?

[Debt Collection](https://www.capterra.com/debt-collection-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Collection-Master?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vertican.com&name=Collection-Master)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Collection-Master

2.0 (2)

VS.

[### COLLECTMORE](https://www.capterra.com/p/159996/CollectMORE-2-0/)

[4.3 (6)](https://www.capterra.com/p/159996/CollectMORE-2-0/#reviews)

Starting Price

Contact vendor

Starting Price

$5.99

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.0 (2)

Ease Of Use

3.8 (6)

Value For Money

2.5 (2)

Value For Money

4.3 (6)

Customer Service

2.0 (2)

Customer Service

4.0 (6)

## Collection-Master alternatives

[Arbeit Dialer](https://www.capterra.com/p/172113/Arbeit-Dialer/)

[5.0 (1)](https://www.capterra.com/p/172113/Arbeit-Dialer/#reviews)

Starting price

$0.03

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172113/Arbeit-Dialer/)

[DebtCol](https://www.capterra.com/p/143672/DebtCol/)

[4.3 (17)](https://www.capterra.com/p/143672/DebtCol/reviews/)

Starting price

$220.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143672/DebtCol/)

[BEAM](https://www.capterra.com/p/119954/BEAM/)

[3.1 (7)](https://www.capterra.com/p/119954/BEAM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

43%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/119954/BEAM/)

Highest Rated

[Enhanced People Search](https://www.capterra.com/p/109491/Debt-Collection-Skip-Tracing/)

[5.0 (2)](https://www.capterra.com/p/109491/Debt-Collection-Skip-Tracing/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/109491/Debt-Collection-Skip-Tracing/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Notices

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Send automated reminders and notices to clients on overdue payments

Client Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Commission Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tracking, calculating, and paying commissions and earnings to employees

Auto-Dialer

System that automatically dials calls

Callback Scheduling

Schedules callback times

Collection Agencies

For third-party collection agencies

Collection-Master 13 features

System that automatically dials calls

Send automated reminders and notices to clients on overdue payments

Schedules callback times

Manage contact details and communication with clients

For third-party collection agencies

Tracking, calculating, and paying commissions and earnings to employees

Manage, organize, and store contact information

Report customer payment history and outstanding debts to credit bureaus

For first-party debt collectors

Manage plans with a set payment schedule that help customers pay outstanding debt

Timed notification for any upcoming task, deadline, appointment, or activity

Manage, record and track all business exchanges in form of money and its related interactions in the system

Create, design and manage workflows for repetitive tasks

Features

2.5 (2)

2.5

Based on 2 reviews

## Pricing

Value for money

2.5 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.5 (2)

2.5

Based on 2 reviews

## Support, customer service and training options

Customer Service

2.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.0 (2)

2.0

Based on 2 reviews

## User reviews

Overall rating

2.0

Based on 2 reviews

Filter by rating

5(0)

4(0)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JP

Joe P.

IT manager

Law Practice

### "It works. Its old"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

February 26, 2024

Pros

We've been a user for nearly 3 decades now. The program works for what it's intended. It has most of what you could ask for in a collection program

Cons

It's old. And it shows it Migrating to any other software, including their updated version would be a herculean task and undertaking. Support has never been all that great in our experience, but with 30 years under out belt, we don't overly rely on it too much anymore either

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EZ

Edward Z.

Attorney

Law Practice

### "MISERABLE TO USE SOFTWARE THAT IS UNNECESSARILY OVER-COMPLICATED"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

February 15, 2018

Nothing at all. Regret having purchased this software. Wished I had spoken with some current users first. Take my advice, DON'T PURCHASE THIS SOFTWARE.

Cons

Need an accounting degree to use and understand any of the accounting functions. Even then it is so impossible to get any of the amounts to work out correctly because any changes to be made (like adjusting the principal) need to be done in many different locations throughout the account screens. The software doesn't fully integrate with Microsoft word despite Vertican's assurances that it would. Cannot batch process documents on word as promised. Have to generate each document separately. Most needed reports, such as inventory, late payments, etc. aren't pre-programmed. Reports need to be manually created which is extremely time consuming. Of course Vertican will create the report for you for a cost. All training expenses are YOUR responsibility. You would think that after spending thousands of dollars on this worthless software they would attempt to train you at no additional expense. NOPE! The software requires old fashioned keystrokes to operate and navigate through the system. Forget using the mouse and having the ability to click on buttons to find the information you need. Speaking of which, the information you need is usually not where you think it should be. Most of the time the information is located on different screens or there is no place for this information to be kept and easily retrieved. When you need customer support to answer even a simple question, they can do that for you...but for a price. Save your time and money and find better collection software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)