Commercial Legal Software

Collection-Master

1 / 5 1 review

Who Uses This Software?

Collection-Master serves the accounts receivable management industry including attorneys, debt collection agencies, debt buyers, and creditors.


Average Ratings

1 Review
  • 1 / 5
    Overall
  • 1 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Commercial Legal Software
  • www.vertican.com/collectionmaster
  • Founded 1977
  • United States

About Collection-Master

The most advanced and mature specialty software for debt collection, foreclosure, and subrogation.


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Collection-Master Features

  • Agency Management
  • Auto Dialer
  • Automated Notices
  • Callback Scheduling
  • Client Management
  • Commission Management
  • Compliance Management
  • Contact Management
  • Credit Bureau Reporting
  • In-House Collections
  • Payment Plans
  • Transaction Management

Collection-Master Reviews Recently Reviewed!


MISERABLE TO USE SOFTWARE THAT IS UNNECESSARILY OVER-COMPLICATED

Feb 15, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Cons: Need an accounting degree to use and understand any of the accounting functions. Even then it is so impossible to get any of the amounts to work out correctly because any changes to be made (like adjusting the principal) need to be done in many different locations throughout the account screens. The software doesn't fully integrate with Microsoft word despite Vertican's assurances that it would. Cannot batch process documents on word as promised. Have to generate each document separately. Most needed reports, such as inventory, late payments, etc. aren't pre-programmed. Reports need to be manually created which is extremely time consuming. Of course Vertican will create the report for you for a cost. All training expenses are YOUR responsibility. You would think that after spending thousands of dollars on this worthless software they would attempt to train you at no additional expense. NOPE! The software requires old fashioned keystrokes to operate and navigate through the system. Forget using the mouse and having the ability to click on buttons to find the information you need. Speaking of which, the information you need is usually not where you think it should be. Most of the time the information is located on different screens or there is no place for this information to be kept and easily retrieved. When you need customer support to answer even a simple question, they can do that for you...but for a price. Save your time and money and find better collection software.

Overall: Nothing at all. Regret having purchased this software. Wished I had spoken with some current users first. Take my advice, DON'T PURCHASE THIS SOFTWARE.