# MRI Property Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MRI Property Management Software - reviews, pricing plans, popular comparisons to other Lease Accounting products and more.

Source: https://www.capterra.com/p/79570/MRI-Software

---

# 

 MRI Property Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MRI Property Management

## What is MRI Property Management?

Unify all your leasing, property management, facilities, and finance operations with MRI’s AI-powered property management software. More than 45,000 clients worldwide trust MRI Software’s solutions – including our property management software - to run their properties and manage tenants, residents, and finances. Built for scale, layered with AI, and designed to give you complete control as your needs evolve, MRI’s flexible and adaptable platform meets the unique requirements of real estate business owners, operators, investors, and occupiers. MRI’s configurable property management software integrates with your other proptech solutions and simplifies workflows, data management, and operations, providing you the insights required to maximize revenue and innovate for the future. Connect your operations, configure your experience, and control your outcomes!

## What is MRI Property Management used for?

[Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/)

Top alternative

Featured

Overall rating

Based on 96 user reviews

Reviews sentiment

Positive

90%

Neutral

7%

Negative

3%

Starting price

$5000

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MRI Property Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mrisoftware.com&name=MRI Property Management)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MRI Property Management

4.3 (96)

VS.

[4.2 (333)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/)

Starting Price

$5000

per user, per month

Starting Price

$1

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (96)

Ease Of Use

4.3 (333)

Value For Money

3.9 (72)

Value For Money

4.2 (314)

Customer Service

4.2 (79)

Customer Service

4.2 (325)

## MRI Property Management alternatives

[4.5 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (627)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/79570/MRI-Software/alternatives/)

## FAQs about MRI Property Management

Overview

### What problems does MRI Property Management solve?

MRI Property Management solves fragmented property operations by consolidating daily leasing, housing, reporting, document management, and resident communication into one system. It reduces training friction during implementation, simplifies issue resolution with responsive support, and supports custom workflows. Property managers, housing authority staff, account managers, and multi-site teams benefit most.

Answer based on 29 reviews

Overview

### Which roles and teams benefit most from MRI Property Management?

MRI Property Management is most used by property managers, accounting teams, and operations leaders overseeing portfolios, tenants, and financial performance. Controllers, accountants, and accounting assistants rely on it for reporting, budgeting, and reconciliations, while executives, directors, and asset managers use it to monitor operations, occupancy, and property-level decision-making.

Answer based on 96 reviews

Overview

### What company size and industries is MRI Property Management built for?

MRI Property Management is designed for real estate businesses, especially small businesses, which make up 64% of reviewers, with Real Estate the top industry at 65%. It also serves midsize companies at 21% and enterprises at 15%, including commercial, residential, multifamily, Build-to-Rent, and public or affordable housing organizations.

Answer based on 96 reviews

Features and Usability

### What are the key features of MRI Property Management?

MRI Property Management includes core features for tenant and rent management, property accounting, and work order management, plus differentiators like customizable reports, custom fields, and API-based integrations. Reviewers most often mention reporting, tenant records, general ledger imports, online payments, and portals that support day-to-day property operations.

Answer based on 39 reviews

Integrations

### Which third-party tools and platforms does MRI Property Management integrate with?

MRI Property Management integrates with Yardi Voyager, AvidXchange, DocuSign, Knock CRM, and TransUnion Collections Management, plus official catalog tools such as APTEXX, AppWork, Birdeye, Brivo Access, ButterflyMX, ClickNotices, ClickPay, Conservice ESG, CredHub, and Dealpath. The catalog lists about 40 integrations across payments, access control, leasing, and operations.

Answer based on 16 reviews

Getting Started and Support

### How easy is it to onboard and train a team on MRI Property Management?

MRI Property Management offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say frontline users often learn everyday tasks quickly, while admins and accounting-heavy teams need more time for reports, billing rules, and configuration. Training is considered necessary, and web-based materials can feel hard to navigate for some users.

Answer based on 19 reviews

Getting Started and Support

### What customer support options does MRI Property Management offer, and how do users rate the experience?

MRI Property Management offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Many users describe support as responsive, knowledgeable, and helpful during setup and daily troubleshooting, but others report inconsistent communication, delays resolving urgent or back-end issues, and difficulty reaching the right level of assistance.

Answer based on 29 reviews

Features and Usability

### How well does it handle property management reporting?

MRI Property Management offers flexible reporting for financials, rent rolls, ledgers, owner statements, and property-level analysis. Asset managers, accountants, and operations teams often value custom reports and consolidated views, but some users find report setup confusing, filtering takes extra clicks, and larger reports can load slowly or fail.

Answer based on 39 reviews

Features and Usability

### How customizable is MRI Property Management?

MRI Property Management supports deep customization through modules, custom fields, tailored forms, queries, and integrations for different real estate workflows. Admin teams and larger property firms often like shaping screens and data around business needs, though some setup requires vendor help, added consulting costs, and patience during configuration.

Answer based on 35 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Financial Management

3.9 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

Rent Tracking

3.9 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Reporting & Statistics

4.0 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Payment Processing

4.1 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Accounting

4.7 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Billing & Invoicing

3.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

MRI Property Management 118 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Compare and match accounting/financial records with corresponding bank statements

Compare key metrics for the business against prominent players in the industry

Create, manage, and send invoices or bills to customers

Create budgets based on historical data and future projections

Calculates a company's working capital which is the amount of money a company has available to run its business

An itemized to do list that can be edited as tasks are completed

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

For commercial leases

Designed to serve commercial properties

Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Investigate and take action at root cause or error in processes to prevent recurring issues

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

Notifications received when important dates and deadlines are coming up

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Graphical representation of data

Defines specific deal parameters to negotiate and secure deals

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Manage and track high-value assets including office equipment, furniture & more

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Automatically collect recurring fees or dues from members

Plan, manage, and track the financial activities of an individual or organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings

Used by retail investors and active traders/day traders

Designed to be used in offices

Used by property managers

For realtors, real estate investors, property managers, and other real estate professionals.

Specialized for organizations who focus on residential projects

For Retail Stores

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Form predictions based on past and present data/trends

Manage allocation and performance of financial assets

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Monitor capital allocation and asset prices over time

Allows the calculation of fees for late rent payments

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower

Manage, maintain and track the performance of assets and equipment

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Access software remotely via mobile devices

Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making

Manage and support multiple locations

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Accept and process online payment transactions

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Track parts inventory levels and manage re-stocking

Accept, record, and reconcile financial transactions

Track sent and received payments, invoices, and bills.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reallocation of assets to reflect changing investment goals or market conditions

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Centralized database to track details of properties (including lease, tenant, and owner information)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

For residential leases

For residential properties

For retail leases

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Online portal through which end users can access the system, manage tasks, or obtain information

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Manage occupancy and space utilization in facilities and buildings

Manage the reservation of workspaces

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Handle activities like room booking, rent processing, lease agreement management, and client communication

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Track and interpret metrics on the usage of company resources

Keep track of vacant properties

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Allow organizations to streamline the check-in process for visitors.

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (96)

4.1

Based on 96 reviews

## Pricing

Value for money

3.9 (72)

Basic

$5,000

Value for money

3.9 (72)

3.9

Based on 72 reviews

## Integrations

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Procore](https://www.capterra.com/p/56250/Procore/)[

Birdeye](https://www.capterra.com/p/152997/BirdEye/)[

Notifii Track](https://www.capterra.com/p/136495/Notifii/)[

AvidXchange](https://www.capterra.com/p/144102/AvidXchange/)[

Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[

VTS](https://www.capterra.com/p/154799/VTS/)[

Zego](https://www.capterra.com/p/230122/Zego/)[

Happy Property](https://www.capterra.com/p/145455/Inspector/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (79)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (79)

4.2

Based on 79 reviews

## User reviews

Overall rating

4.3

Based on 96 reviews

Filter by rating

5(41)

4(45)

3(7)

2(0)

1(3)

Mentioned topic

Sorted by most recent

DL

Daniel L.

Operations Manager

Real Estate

### "Flexible and Reliable Property Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

Overall, we continue to have positive experiences with MRI Qube PM. It handles the day-to-day side of property management really well, especially for finances, tenant management, and reporting. Once you get familiar with the system and its quirks, it becomes a very useful tool and saves a lot of manual work.

Pros

We really like how easy MRI Qube is to use day to day once everything is set up properly. It becomes the centre of operations for managing properties, service charges, tenants, reporting, and general admin. The flexibility with report wizard and custom fields is a big plus, and the system handles large amounts of data well without needing loads of separate spreadsheets and workarounds.

Cons

Some parts of the interface can feel a bit dated although they are improving, I imagine the scope of modernising a lot of systems whilst keeping up with modern requirements can be difficult.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YK

Yvonne K.

Controller

Real Estate

### "MRI the best property management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2026

My overall experience is great! I love that they have a help section where I can get answers and their support is wonderful!

Pros

I really like that MRI Property Management is very user-friendly and easy to navigate between each module. It's able to import entries to the general ledger without needing manual entries, which is a big plus. The system keeps track of resident information and work orders effectively, making it a solid choice for my needs. Additionally, the initial setup was very easy for my team.

Cons

I can't think of anything I dislike about MRI. Reports are easy to run and support team is great!!!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2026

Thank you so much Yvonne for the fantastic review and for taking the time to share your experience. We are delighted to hear that MRI Property Management has helped streamline day-to-day processes for your team, from GL imports to reporting and work order management and that your overall experience with our team has been so positive. We truly value your partnership and your Account Manager is always available should you need any assistance.

LS

Luke S.

Prop Tech Consultant

Real Estate

### "Qube PM: Bespoke for your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 26, 2026

Overall experience of Qube is very positive. The team have helped teach me how to customise to specific business needs, from wordlink statements to custom fields.

Pros

Customisable - Can edit system fields and create custom notes. Really make the system bespoke to our specific business. Support Desk - Team members are all great, from support up to upper management. Everyone is always willing to go the extra mile to help.

Cons

Running certain reports can someone take multiple clicks through multiple difference filter screens / drop downs. Task scheduler helps this!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

System Developer

Real Estate

### "Excellent!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

March 6, 2026

Very good, regular communication, I personally have at tentative contacts that are excellent to work with.

Pros

The usability across all departments. Meaning seamless integration between teams and uniformed reporting.

Cons

Difficulty in getting the right level of support, particularly at times of urgency. Excessive cost of consultancy beyond what is considered support work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Siobhan B.

Associate Director

Real Estate

### "MRI Qube review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2026

A positive experience all round. we are well supported by our account manager, the online support is fantastic. also professional services and additional training is easy to access

Pros

The pricing structure is clear and it is fantastic that online and telephone support is included. when you first implement you are supported with set up, so it 'flattens' the learning curve. The management of data is straightforward, both on records and filing documents

Cons

There is no search within the document areas, that is really the only issue that we have. You have to search through all the documents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AI

Amy I.

Finance manager

Accounting

### "MRI Feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 5, 2026

The team are great! From the support desk to our account manager (\[sensitive content hidden\] ) - always helpful and on hand to assist

Pros

Being able to upload the bank statements to the system and allocate to outstanding rents quickly. Being able to navigate each of the screens with 1 click of a button

Cons

Not being able to see the overall balances and what these relate to - This is important when reporting back to the client

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Amani A.

Leasing Consultant

Real Estate

### "MRI Property Management "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 13, 2025

MRI Property Management is all a matter of getting used where the information is located. There isn't too much tutoring offered with it in the beginning, but playing around in it just to see how everything is organized will really help you figure it out.

Pros

Everything was very well organized for tenant and rent management. It is pretty all self-explanatory once you get the hang of it, like how to find a resident using the address and even payment types.

Cons

It is pretty old school in that you'd have to use the function keys a lot but at least you do not have to use your mouse/cursor as much.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reasons for choosing MRI Property Management

It was a great software option for the 2000s to early 2020s.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Richard M.

Data Insights and Systems Manager

Airlines/Aviation

### "Good Choice for Managing Complex Property Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 2, 2025

MRI Property Manager is a strong, reliable platform that handles complex property management tasks really well. It’s built to support detailed business processes, and once you're familiar with it, it becomes a powerful tool. The support team is responsive and helpful, which makes a big difference when you're dealing with more advanced setups or need quick answers.

Pros

MRI Property Manager makes it easy for users to navigate the system and find the information they need quickly. The interface is designed to be intuitive, so even those new to the platform can get up to speed without much hassle. Key data, like property details, financials, and performance metrics, is clearly organized and accessible, helping users make informed decisions without wasting time searching through menus or reports.

Cons

Setting up complex billing terms in MRI Property Manager can be challenging. The configuration process often requires navigating multiple modules and understanding detailed rules, which can be time-consuming and prone to errors without proper training. Users have noted that even small changes to billing structures can involve several steps, making it difficult to manage efficiently, especially for teams handling diverse lease agreements or custom payment schedules.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kaila C.

Leasing Agent

Real Estate

### "A great tool for Property Management "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 27, 2025

I used MRI for numerous years, it is a great program that allows for functionality and management. It is efficient and effective.

Pros

MRI is great for Tenant Management, Property Management and overall Operations including Accounting/Batching, Communications, and it is available as an Integration with other programs.

Cons

It was a bit of a Learning Curve, however is generally easy to navigate if you are exploratory and not afraid to find your way around.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YK

Yan Ke Z.

Director

Real Estate

### "Works well and a easy to learn product but Limited QOL features"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 24, 2025

It get;s the job done, the team is familiar with the product, have terrrible intergrations to zapier to allow any forms of automation, layers of pay wall behind other features, support is good and does answer quickly via chat box.

Pros

UI, ease of useage, cloud based storage, able to be accessed by mobile, easy end of month and payment to creditors and landlords

Cons

Very strick and rigid system that has other features locked behind a paywall. Very limited online/self service features for both agents and landlords/tenants. The landlord and tenant portal UI and information looks like it was designed back in 2005. The system does not allow zapier or webhooks so there are zero automation possible, but they do have intergrations with other australian companies, which means an API key is available just locked away.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/79570/MRI-Software/reviews/)

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