--- title: "MRI Property Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MRI Property Management Software - reviews, pricing plans, popular comparisons to other Lease Accounting products and more." source_url: "https://www.capterra.com/p/79570/MRI-Software/" page_type: "product" language: "en" --- # MRI Property Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MRI Property Management ## What is MRI Property Management? Unify all your leasing, property management, facilities, and finance operations with MRI’s AI-powered property management software. More than 45,000 clients worldwide trust MRI Software’s solutions – including our property management software - to run their properties and manage tenants, residents, and finances. Built for scale, layered with AI, and designed to give you complete control as your needs evolve, MRI’s flexible and adaptable platform meets the unique requirements of real estate business owners, operators, investors, and occupiers. MRI’s configurable property management software integrates with your other proptech solutions and simplifies workflows, data management, and operations, providing you the insights required to maximize revenue and innovate for the future. Connect your operations, configure your experience, and control your outcomes! ## What is MRI Property Management used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/) Top alternative Featured Overall rating Based on 108 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 3% Starting price $5000 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MRI Property Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mrisoftware.com&name=MRI Property Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MRI Property Management 4.3 (108) VS. [4.5 (2,232)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting Price $5000 per user, per month Starting Price $62 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (108) Ease Of Use 4.3 (2,228) Value For Money 3.9 (84) Value For Money 4.4 (1,765) Customer Service 4.2 (91) Customer Service 4.4 (2,098) ## MRI Property Management alternatives [4.8 (707)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (522)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (634)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/79570/MRI-Software/alternatives/) ## FAQs about MRI Property Management Overview ### What problems does MRI Property Management solve? MRI Property Management solves fragmented property operations by centralizing trust accounting, rent roll management, arrears tracking, maintenance, inspections, document filing, and tenant-landlord communication in one system. Property managers, housing teams, and portfolio operators benefit most by reducing tool switching, speeding user onboarding, and getting faster resolution when support or customization is needed. Answer based on 33 reviews Overview ### Which roles and teams benefit most from MRI Property Management? MRI Property Management is most used by property managers, accounting teams, and operations leaders who oversee leasing, rent collection, and daily portfolio performance. Controllers, accountants, and assistants rely on it for financial reporting and reconciliations, while asset managers and executives use it to monitor occupancy, operational efficiency, and property-level results. Answer based on 107 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is MRI Property Management built for? MRI Property Management is designed for real estate businesses, with 66% of reviewers from small businesses and 67% from Real Estate. It also serves midsize companies at 19% and enterprises at 15%, with additional use in Commercial Real Estate at 11% and Accounting at 6%. Answer based on 107 reviews Features and Usability ### What are the key features of MRI Property Management? MRI Property Management includes core property management tools like tenant tracking, rent tracking, lease management, and work order management, plus accounting features such as general ledger and invoice management. Differentiating capabilities include customizable reports, custom fields, API integrations, owner and tenant portals, and dashboards for portfolio and financial visibility. Answer based on 44 reviews Integrations ### Which third-party tools and platforms does MRI Property Management integrate with? MRI Property Management integrates with Yardi Voyager, AvidXchange, DocuSign, Knock CRM, and TransUnion Collections Management, and supports over 40 integrations overall. Official catalog connections also include ClickPay, AppWork, and Funnel, covering payments, maintenance, leasing, and applicant workflow needs. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on MRI Property Management? MRI Property Management offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers say front-line users often learn everyday tasks quickly, especially with internal guidance, while admins and accounting-focused teams need more time for reporting, billing setup, and navigation. Some users also found web-based training and the training portal less intuitive. Answer based on 20 reviews Getting Started and Support ### What customer support options does MRI Property Management offer, and how do users rate the experience? MRI Property Management offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users often describe support as responsive, helpful, and knowledgeable, especially during setup and training, though some report cumbersome escalation, inconsistent expertise, slower fixes for backend issues, and communication difficulties during urgent cases. Answer based on 33 reviews Features and Usability ### How well does MRI Property Management handle reporting? MRI Property Management offers flexible reporting for property, tenant, and financial data, which many asset managers and accounting teams find useful daily. Custom reports, rent rolls, ledgers, and owner-specific outputs are common strengths, though complex filters, slow generation times, and occasional failed reports can create extra work. Answer based on 44 reviews Features and Usability ### How customizable is MRI Property Management? MRI Property Management gives teams broad control over fields, modules, reports, and workflows, making it a good fit for varied property operations. Enterprise users and administrators often value the ability to tailor screens and data views, though some setup changes need vendor help and can feel complex or costly. Answer based on 37 reviews ## Features AI summary Based on 302 Lease Accounting reviews Capterra reviewers point to these as the top priorities when evaluating lease accounting software: - **Transaction History** (**75%** of reviewers rated this feature as critical) - **Accounting** (**64%**) - **Reporting/Analytics** (**38%**) MRI Property Management supports all three features buyers rate most highly: **Transaction History**, **Accounting**, and **Reporting/Analytics**. Together, these capabilities help businesses maintain clear audit trails, manage financial records accurately, and review lease data through reports and analysis, allowing teams to improve oversight and make better financial decisions. Accounting 4.5 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Transaction History 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Amortization Schedule 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance Billing & Invoicing 4.1 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Rent Tracking 4.2 (17) 88.24% of 17 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Financial Management 4.1 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization MRI Property Management 118 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Amortization Schedule: Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Benchmarking: Compare key metrics for the business against prominent players in the industry - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Cash Flow Analysis: Calculates a company's working capital which is the amount of money a company has available to run its business - Checklists: An itemized to do list that can be edited as tasks are completed - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commercial Leases: For commercial leases - Commercial Properties: Designed to serve commercial properties - Commercial Property Management: Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Critical Date Alerts: Notifications received when important dates and deadlines are coming up - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fee Collection: Automatically collect recurring fees or dues from members - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Commercial Real Estate: For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings - For Investors & Traders: Used by retail investors and active traders/day traders - For Offices: Designed to be used in offices - For Property Managers: Used by property managers - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Residential: Specialized for organizations who focus on residential projects - For Retail: For Retail Stores - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forecasting: Form predictions based on past and present data/trends - Fund Management: Manage allocation and performance of financial assets - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Investments Tracking: Monitor capital allocation and asset prices over time - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Origination: Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Mobile Access: Access software remotely via mobile devices - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Parts Management: Track parts inventory levels and manage re-stocking - Payment Processing: Accept, record, and reconcile financial transactions - Payment Tracking: Track sent and received payments, invoices, and bills. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Portfolio Rebalancing: Reallocation of assets to reflect changing investment goals or market conditions - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Residential Leases: For residential leases - Residential Properties: For residential properties - Retail Leases: For retail leases - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Space Management: Manage occupancy and space utilization in facilities and buildings - Space Reservation: Manage the reservation of workspaces - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (108) 4.1 Based on 108 reviews ## Pricing Value for money 3.9 (84) Basic $5,000 Value for money 3.9 (84) 3.9 Based on 84 reviews ## Integrations [ Procore](https://www.capterra.com/p/56250/Procore/)[ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ Notifii Track](https://www.capterra.com/p/136495/Notifii/)[ AvidXchange](https://www.capterra.com/p/144102/AvidXchange/)[ Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[ Zego](https://www.capterra.com/p/230122/Zego/)[ VTS](https://www.capterra.com/p/154799/VTS/)[ Happy Property](https://www.capterra.com/p/145455/Inspector/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (91) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (91) 4.2 Based on 91 reviews ## User reviews Overall rating 4.3 Based on 108 reviews Filter by rating 5(51) 4(46) 3(8) 2(0) 1(3) Mentioned topic Sorted by most recent Tomiko W. Lease admin Real Estate ### "Make the switch " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 July 31, 2026 Pros I love MRI! The customer support is top tier but the interface is seamless! You really get your value when using mri. It can house so much data and the ability for it to be integrated with excel queries Cons It can be buggy some times when month end close needs to happen but aside from that in my opinion is works very well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GA George A. Director and property manager Real Estate ### "So easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2026 Excellent, don’t think there’s much that needs improvement here, if it ain’t broke don’t fix it. !!! Pros Excellent platform very easy to use, even as a beginner from the very beginning it was never too difficult to operate and understand Cons There isn’t much to not like because it’s very stable, very reliable and always works. Also very handy that you can login and work pretty much anywhere around the world Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MC Michael C. Director - Head of Technology Solutions CPM Commercial Real Estate ### "Lambert Smith Hampton - CPM" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 8, 2026 Overall a positive experience from a day to day performance perspective and account management relationship. Pros The flexibility within the system to create workflows to meet process and business needs. The ease of use and also the account management we receive from our Account Manager. Cons My use is limited day to day and used on an administrator basis. Ability to reconcile long standing GL differences has proved difficult and impacted internal compliance. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Mark B. Senior Director Real Estate ### "MRI Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 8, 2026 Overall I enjoy using the product and also like the flexibility of having all the additional bolt on. I'm excited to see where AI takes the product. Pros The system is easy to navigate around and very straight forward to use, I enjoy using the PM module and the PL module Cons Resolving historic issues that have not been easy to resolve, that has been a challenge for us with the product Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL James L. Senior Property Accountant Real Estate ### "Best product available for managing and reporting on properties" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 26, 2026 The software is user friendly and support team very helpful whenever we encounter any issues. It does everything we need it for. Pros Great for producing various reports, like reports on capital expenditure for developments, creditor and debtors reports for cashflow etc Cons One of our entities falls under the small payments scheme for CIS, but the settings does not allow you to set this for just the one entity and have different setting for the other entities. When scanning invoices to the purchase ledger, the documents are not automatically made available in property management. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ST Suki T. Group Financial Controller Accounting ### "Reliable Platform for Managing Property Portfolios" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 26, 2026 Overall, MRI Property Management is a robust and reliable property management solution. It can take some time to learn, but its comprehensive features and reporting capabilities make it a valuable tool for managing property portfolios. Pros I liked how easy it was to keep track of properties, tenants, and maintenance requests in one place. The reporting features were also helpful for monitoring performance and staying organised. Cons Some tasks can be slow, particularly when working with large datasets or generating complex reports. The system could also benefit from a more modern, streamlined user experience Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Alex N. Management Accountant Real Estate ### "A versatile solution to property management " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 26, 2026 A versatile solution to property management that has been the most comprehensive of the software's I have used in the last decade to do the job. Pros A good foundation that still remains customisable to fit individual business needs. There's enough freedom to constructing reporting or organisation as desired, and the dedicated helpline can step in and provide the further support when further knowledge is needed. Makes the process of day to day tenant management straightforward, allows a lot of data to be pulled from the general ledger for analysis. Cons The separation of modules can sometimes be a hinderance as the transfer between them can result in timing issues that cause differences that need to be reconciled. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ST Sheena T. Group Property Manager Real Estate ### "Why are you not using MRI for your Property Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 26, 2026 I do not see me, being a property manager, managing any property without MRI. I have enjoyed it, i have enjoyed seeing it evolve from MDA to MRI. It makes my job easier, with reports, invoicing, leasing etc... But please create an email reminder for lease renewals... Pros I like the efficiency and the simple use of the system. Information at your finger tips that our tenants can verify. Very transparent. each section works well with its counterpart. we use it in South Africa and Botswana, i have access to all our properties and i do not have to wait for a property manager to get back to me, i can access it myself. i see trails ... there is absolutly no cheating this system! Cons Sometimes (could this issue be my wifi network) but sometimes I will need to restart the system in order to get a report, and then after I restart (depending on the amount of times I tried to generate the report) i will have so many reports generated. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. WM WAYNE M. Managing Director Real Estate ### "MRI Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 25, 2026 My experience has been great. I have found that the ease of use is really good and it has helped me run my company efficiently. Pros MRI has assisted my company since 2004 in ensuring accurate and professional interaction with my tenants. Cons At times customer support can be cumbersome but I understand the process due to the size of the company. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AS Amanda S. Licence in Charge Real Estate ### "Property Tree is the Best Property Management Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2026 Overall, my experience with MRI Property Tree has been very positive. I find the program reliable, efficient, and well-suited to the day-to-day demands of property management. It has streamlined key processes such as trust accounting, maintenance, communication, and rent roll management, allowing our team to operate more effectively and with greater accuracy. While there are minor areas for improvement, particularly around integrations and occasional performance slowdowns, these do not outweigh the overall benefits. The system is comprehensive and continues to support the smooth running of our portfolio. Overall, I really like the program and consider it a valuable tool for our business. Pros Property Tree by MRI Software has been an excellent platform for managing our rent roll. The cloud-based system provides strong security features, including secure user access and reliable protection of sensitive landlord and tenant information. Customer support has been consistently responsive, professional, and knowledgeable, with issues resolved promptly and helpful training resources readily available. From an operational perspective, Property Tree has streamlined our overall rent roll management by improving efficiency in trust accounting, arrears management, maintenance tracking, inspections, and communication with landlords and tenants. Overall, the software has become an essential tool in the successful management of our portfolio. Cons The area we have experienced the most issues with is the integration with Brick+ Agents. We have found that work orders are not consistently sent through to trades, occurring approximately 50% of the time, which has impacted workflow efficiency and has led us to consider discontinuing the program. In addition, MRI Property Tree can experience occasional system lag and slower performance during peak usage periods, which can affect productivity in a busy office environment. Some workflows and reporting functions are not as intuitive as expected and may require additional training for new staff. There are also limitations in customisation, particularly around reporting and dashboard configuration. Overall, while the platform is generally reliable, these issues can create inefficiencies and require workarounds to achieve desired outcomes. Alternatives considered [PropertyMe](https://www.capterra.com/p/156513/PropertyMe/) Reasons for choosing MRI Property Management The changeover was easier with MRI Property Management Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/79570/MRI-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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