# Page 4 | MRI Property Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is MRI Property Management the right Lease Accounting solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79570/MRI-Software/reviews

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MRI Property Management

4.2 (94)

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Last updated March 13th, 2026

# Page 4 - Reviews of MRI Property Management

## Showing most helpful reviews

Showing 76-94 of 94 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

Jordan P.  
accounting  
Accounting  
Used the software for: 6-12 months

### "mri"

December 13, 2018

5.0

All together I like using MRI and it has everything you need right at your fingertips!

Pros

You have all your information on one software that is easy to search. within seconds you can go from editing vendor information to entering a payment.

Cons

The software has everything you need but the way you correct and change information is very outdated.

Review Source

Response from MRI Software

December 14, 2018

Thanks for taking the time to give us a review Jordan! We are thrilled that we were able to earn a 5-star review from you! We would love the opportunity to address your feedback regarding the process by which you change and correct information. Feel free to contact me or your account rep and we will make sure your feedback is considered for upcoming product enhancements. Best, Matt Harrell MRI Software

HW

Haley W.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "MRI: Where would we be without it?"

October 7, 2019

5.0

I love using this daily. It keeps our property organized and allows our business to run smoothly.

Pros

This software allows us to track prospects/residents at our property, run reports, keep records easily, and keep up with work orders all in one!

Cons

Sometimes, MRI can freeze or lag, like any software. It corrects itself and then works fine. It also takes some time to learn; however, it’s not complicate and you catch onto it quickly.

Review Source

BF

Bob F.  
Executive director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "No support"

March 31, 2022

3.0

Not good since they dumped lindsey support.

Pros

Easy to use and accustomed to product. Multiple programs.

Cons

The customer support is non existent. Communication is bad.

Reason for choosing MRI Property Management

They took over lindsey software

Review Source

FN

Faith N.  
Community Manager  
Real Estate  
Used the software for: 2+ years

### "MRI Software helps"

August 8, 2019

5.0

Pros

We use MRI Software for our after-hours calls and answering service. It keeps everyone in the loop and keeps us connected when we need to be.

Cons

Sometimes the messages don't come through completely, calls drop.

Review Source

JD

Jean D.  
Asset Manager  
Real Estate  
Used the software for: Less than 6 months

### "How do I run a GL Report for Specific GL codes?"

July 13, 2019

4.0

It could be even better if I could learn how to be a more powerful user, for instance, generating reports that show the results of multiple properties at once. I am just limited on the time I have available to train as a busy asset manager.

Pros

I am a user of financial data as an asset manager, so, I really like having access to MRI so I can generate my own financial reports. I get financial reports delivered to me in PDF, believe it or not, so if I want to create them in Excel I can do that easily.

Cons

I have not been able to figure out how to run a GL report for specific GL codes only - I usually have to ask the accountant for that. Somehow the GL codes either have a different format or some preceding letters or something that makes it impossible to type in the magic combination to get the data I need. There is no helpful hint or no intuitive suggestion about how to figure it out.

Review Source

PD

Patricia D.  
Accounting Specialist  
Automotive  
Used the software for: 2+ years

### "5 years with MRI Software"

July 21, 2020

5.0

I use MRI Software to manage our fixed assets. I can look up net book value, disposal costs, depreciation, and create ad-hoc reports with ease.

Pros

The integration process was fairly easy. The software is very user friendly and the customer service is the best I've ever seen for such a product.

Cons

I don't have any complaints about this software.

Review Source

Response from MRI Software

July 28, 2020

Hello Patricia, Thank you for your amazing review! We are so happy to hear you love our Fixed Assets Software and the integration process was easy. Thank you for taking some time to leave your kind words we appreciate it! We look forward to working with you for many years to come.

RG

Rosa G.  
Controller  
Real Estate  
Used the software for: 2+ years

### "Been using this software for more than 20 years very user friendly"

October 4, 2017

5.0

Automation, structure, speed.

Pros

Modules are very easy to use. Admin role is very straight forward especially for user security. Able to fix quite a few things behind the scenes through SQL.

Cons

WEB side a bit cumbersome not as fast as the windows. Budgeting module lacking needed reports. Recoveries module not as user friendly as the rest of the software.

Review Source

RT

Rebecca T.  
Controller  
Real Estate  
Used the software for: 2+ years

### "Great product - but overpriced"

July 18, 2017

4.0

User friendly with great customer support.

Pros

The windows version is very user friendly. It's easy to navigate around, run reports, and pull up booked data

Cons

Our company loves the ease of the product, however it's very pricey. We only don't use it to its full capacity, so it would be nice if they would break down their pricing based off customer usage.

Review Source

RT

Rebecca T.  
Controller  
Real Estate  
Used the software for: 2+ years

### "Not just for Property Management"

November 3, 2016

5.0

I've used MRI for over 10 years. When taking a new position with a real estate firm, that does not do PM, I pushed to change systems from MAS90 to MRI. Such a great change! The functionality of the system is wonderful, and we love how we can run consolidated reports.

Pros

User friendly

Cons

Nothing about the software, however I don't love the annual increases we pay to use it.

Review Source

EP

Emily P.  
Sr. Community Manager  
Real Estate  
Used the software for: 1-2 years

### "Used MRI software for Residential and Commercial"

September 14, 2019

5.0

I didn't see any problems with the MRI software - I used it daily.

Pros

I liked this software because I could print out reports to assist with negotiations with ownership.

Cons

It was a little difficult to learn at first but once I got it then I had a pretty easy time using it.

Review Source

JB

Jennifer B.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "Review"

December 10, 2019

1.0

Not good. Was not easy to use or navigate. Customer service was okay, but could be better for the price.

Pros

Nothing. It was difficult to use and was not user friendly at all.

Cons

Everything. Nothing about this software is good.

Review Source

Response from MRI Software

December 17, 2019

Hello Jennifer, Thank you for your review of MRI Software. I am so sorry to hear your experience with us was anything less than stellar. We take your review very seriously and would like to know how we can better serve you. Please send me an email at veronica.dominicis@mrisoftware.com so we help fix our standing with you and your team. Veronica

VR

Verified Reviewer  
Implementation Project Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Robust partnerships, multitude of options, open and easy to communicate with other systems"

March 12, 2018

5.0

We gain the ability to give out clients option to select from many partners, to utilize the newest platforms, and to cross over many areas (commercial, residential, public, etc.)

Pros

I like the options it provides and the unified experience it offers. I enjoy the ability to integrate with other software if I do not pick one of their products. They have options for commercial and public options and are rapidly growing to support a larger market. They are also an international company and have been around for many years.

Cons

So far the only thing that seems to be a negative is that support is mainly pointing to documentation and training is pushed to be mainly web but this can also be a good thing to save money, time, and travel.

Review Source

KD

Kadi D.  
Accounting Assistant  
Accounting  
Used the software for: 1-2 years

### "Accounting Assistant Review"

November 21, 2018

3.0

Overall, i like MRI - i just think it could be more modern.

Pros

Researching items is easy due to the multiple filters and fields you can use to narrow down the results of your search. Being able to sort items by column also makes it easier when doing large bank reconciliations.

Cons

The look of MRI software is very outdated. It is also very easy to put something in the wrong period (ie 2081 rather than 2018) but it is very hard to fix a mistake like that. It would be nice to have more prompts to warn you before making some mistakes.

Review Source

Response from MRI Software

December 14, 2018

Hi Kadi, Thanks so much for your thoughtful review! We're glad that finding items in the platform is easy for you! We're always looking for customer feedback to make the product even better. Could I kindly ask that you reply so that I can get you in touch with the right people on our team to get your feedback? That type of constructive feedback is incredibly valuable to us! Thank you for being a client! Best, Matt Harrell MRI Software

MM

Marlene M.  
controller  
Commercial Real Estate  
Used the software for: 2+ years

### "MRI Software"

September 25, 2018

4.0

We maintain all our property accounting records in MRI and run all our property reports from MRI software.

Pros

the accounting is targeted for commercial real estate

Cons

complexity of some features especially the budgeting and forecast modules.

Review Source

CL

Christy L.  
Community Manager  
Real Estate  
Used the software for: 2+ years

### "MRI Software"

November 27, 2018

5.0

Very good experience!

Pros

I used it for many years with a prior property management company. It was a larger company so there were many forms that were customized for us.

Cons

You have to "think" like MRI "thinks" to figure out some functionality, however it was easy to figure out once you have some experience with it.

Review Source

SM

Sheri M.  
Sr. Payroll Accountant  
Real Estate  
Used the software for: 1-2 years

### "MRI Software"

January 5, 2024

4.0

Pros

Ease of uploading files and verifiyning they uploaded corrrectly

Cons

Finding correct report can be difficult sometimes

Review Source

LS

Lexi S.  
Assistant Manager  
Real Estate  
Used the software for: 6-12 months

### "MRI"

November 21, 2018

5.0

Pros

I love how easy the software was to set up and how seamless it is

Cons

I do not like that sometimes I do not hear the messages left

Review Source

EV

Esther V.  
investor reporting  
Management Consulting  
Used the software for: 2+ years

### "Review"

July 30, 2020

4.0

It's been very good.

Pros

It is generates the financials in our system.

Cons

I don't have any comments, thought that isn't enough wording to satisfy this review.

Review Source

Response from MRI Software

July 31, 2020

Hello Esther, Thank you for leaving us a review! We look forward to our continued work together.

HF

Hugo F.  
Director  
Real Estate  
Used the software for: 1-2 years

### "Great Accounting Software"

October 17, 2018

5.0

The overall experience has been good so far. MRI has allowed us to bring all our property accounts under one umbrella

Pros

The biggest pro with MRI is there willingness to provide API connections which allows data to flow into other programs.

Cons

MRI can be little complicated running certain reports for the novice uses. I am sure once a little more training is had then everything will come naturally

Review Source

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