24Seven Commerce

24Seven Channel

5 / 5 3 reviews

Who Uses This Software?

All retail verticals worldwide. This includes - Apparel, Footwear, Outdoor Sports, Baby care products, Grocery, Computer Peripherals, Mobile Phones and Accessories, Furniture, Cosmetics, Home Decor.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • 24Seven Commerce
  • www.24sevencommerce.com/
  • Founded 2001
  • United States

About 24Seven Channel

24Seven Channel is a cloud-based platform that enables retailers to synch in-store inventory with eCommerce store. It is a connector, enabling bi-directional data exchange between physical stores and e-commerce platforms. It helps in managing in-store and online operations as one unified platform. Replacing your existing hardware or e-commerce platform is not required. The solution delivers an affordable Omni-channel solution for specialty retailers and wholesale businesses.


24Seven Channel Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

24Seven Channel Reviews Recently Reviewed!

Easy to use software with fantastic Customer Support.

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Automated two-way Retail Pro and Nopcommerce integration
Easy to use.
Advanced features and functionalities.
Delightful customer support.
Adds value to Retail operations
Accuracy and automation
Hassle free and seamless integration

Cons: No local marketplace from Pakistan is integrated yet.

Overall: Great company to work with. Our experience with 24Seven Commerce has been exceptional. Their RetailPro ecommerce integrated solution met our expectations. The IT Teams have smoothly integrated the web store with our point of sale database and have promptly followed up on support requests. The time savings and accuracy of the integration are substantial. The bottom line is, the Retail Pro integration with www.CrossStitch.pk has boosted our performance and sales.

Amazon RetailPro integration - the outstanding solution

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to integrate RetailPro point of sale system with Amazon store.

Cons: Looking for more marketplaces integrated with 24Seven Channel

Overall: Having spent fifteen years on Yahoo!store, we desperately needed an inventory and order management solution that integrated with our point of sale, Retail Pro version 8 and a modern ecom solution like Shopify and marketplaces like Amazon. We picked 24seven and couldn¿t be more pleased with the results.
We increased our presence on Amazon from a handful of manually managed skus to hundreds of skus, all managed by 24seven automatically. We experienced a 2,300% increase in Amazon sales year over year during the holiday shopping season of 2016.

We were able to transition off our antiquated Yahoo!Store, and start new with Shopify. The new store is fully integrated with our POS for inventory and orders via 24seven. Our order processing efficiency for both Amazon and Shopify orders was quadrupled by eliminating the need to re-key orders, not to mention eliminating clerical errors.

Coupled with a turn-key integration between Shopify and our shipping partner, Shipbob, we now have the inventory management and order processing and fulfillment efficiencies to stay competitive and even compete against much bigger players in our retail space. And compete we do! We have great hope for the future of our online sales channels. Thank you 24seven for making it possible. We are delighted to recommend your services.

Recommendations to other buyers: Add more marketplaces

Vendor Response

by 24Seven Commerce on March 23, 2017

Thank you David. Your feedback is much appreciated.

Simple, Cost Effective solution

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Quick hassle-free deployment.
Fully automated.
Adjustable Scheduler for uploading and downloading data.
Supports Arabic language
Options to integrate more eCommerce channels in future.
Excellent customer service.
One of its kind solution in MENA region.

Cons: Being a SAAS based model, only limited enhancements can be done for specific retailer.

Overall: One of the most important factors to succeed in Ecommerce business is having a team offering technical support & services with quick response time and high efficiency. 24Seven Commerce team provides this support in a way unlike anyone else in the Gulf region. While dealing with them, I realized they are the pioneer of the trade. They developed my two Ecommerce websites and integrated them with RetailPro POS system ¿ Retail and Wholesale. Apart from, they worked with Souq.com, the Amazon of Middle-East, and helped in developing integration with Retail Pro. This is the first integration RetailPro has with Souq, I suppose. Having 24Seven as our Ecommerce Integration Partner gave us the liberty to focus on growing the core retail business

Recommendations to other buyers: A Reseller Module can be added for Wholesale businesses like Dr3.

Vendor Response

by 24Seven Commerce on March 09, 2017

Thank you, Abdul. Your feedback means a lot to us.