---
title: "Open GI Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Open GI Software - reviews, pricing plans, popular comparisons to other Commercial Insurance products and more."
source_url: "https://www.capterra.com/p/79710/Transactor/"
page_type: "product"
language: "en"
---

# 

 Open GI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Open GI

## What is Open GI?

Open GI is the specialist technology partner trusted by the general insurance industry across the UK and Ireland. We work with more than 600 customers, giving them the tools, insight, and flexibility to take control of their technology and achieve their goals. With over 45 years of industry experience, we’ve created market-leading products that deliver real performance and value. We’re more than a provider. We’re a partner focused on helping our customers grow stronger, operate smarter, and deliver better outcomes for their clients. At Open GI, we combine deep insurance expertise with innovative technology to give you clarity, confidence, and commercial momentum to move your business forward — on your terms.

## What is Open GI used for?

[Insurance](https://www.capterra.com/insurance-agency-software/)[Insurance Policy](https://www.capterra.com/insurance-policy-software/)[Commercial Insurance](https://www.capterra.com/commercial-insurance-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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Do you work for Open GI?[Manage this product listing](https://www.g2.com/products/open-gi/claim_requests/new?auto=true)

## Open GI Overview

Updated September 2026

AI summary

Open GI supports businesses of all sizes with software for insurance management, offering tools for policy handling, claims, commission tracking, and document organization. Its platform includes features for quotes, insurance rating, and optional self-service portals. Available via cloud, web, or Windows deployment, Open GI addresses core needs across insurance, policy, and rating software categories.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Open GI

4.0 (1)

VS.

[4.7 (284)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$70

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.7 (3)

Value For Money

0.0 (0)

Value For Money

4.7 (3)

Customer Service

3.0 (1)

Customer Service

4.9 (3)

## Open GI alternatives

[3.6 (22)](https://www.capterra.com/p/167497/Macaw/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

55%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/190680/GO-INSUR/#reviews)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[BriteCore](https://www.capterra.com/p/147243/BriteCore/)

[4.3 (3)](https://www.capterra.com/p/147243/BriteCore/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/147243/BriteCore/)

Highest Rated

[SimpleINSPIRE](https://www.capterra.com/p/36233/SimpleInsure/)

[5.0 (1)](https://www.capterra.com/p/36233/SimpleInsure/#reviews)

Starting price

$100000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/36233/SimpleInsure/)

## FAQs about Open GI

Overview

### What company size and specific industries is Open GI built for?

Open GI is designed for businesses in the general insurance industry across the UK and Ireland. The target audience includes insurers and other general insurance organizations of varying sizes that need specialist technology support tailored to this sector.

Features and Usability

### What are the key features of Open GI?

Open GI offers insurance policy management, policy issuance, quotes/estimates, and a rating engine for comparative insurance rating across multiple lines and states. It also includes claims management, billing & invoicing, commission management, underwriting management, renewal management, and portals for brokers, agents, and customers.

Getting Started and Support

### What training and onboarding options does Open GI offer?

Open GI provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced review of product steps and features.

Getting Started and Support

### What customer support options does Open GI offer?

Open GI provides email/help desk, phone support, and chat. Support is described only through the listed channels, with no reviewer feedback available here to indicate response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 470 Commercial Insurance reviews

Capterra data shows that buyers of Insurance software rank the following features as their top priorities:

-   **Payment Processing** (**64%** of reviewers rated this feature as critical)
-   **Insurance Policy Management** (**56%**)
-   **Policy Management** (**52%**)

Open GI includes **Insurance Policy Management**, one of the top features buyers look for in this category. However, it does not offer **Payment Processing** or **Policy Management**. Instead, it provides **Document Management** (**53%**) and **Quotes/Estimates** (**43%**), which still cover important day-to-day insurance workflows. These features help businesses keep policy documents organized and prepare accurate pricing information, giving teams a clearer way to manage client records and respond to coverage requests.

API

Application programming interface that allows for integration with other systems/databases

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Broker/Agent Portal

Online portal for brokers/agents to add, edit, update or access required information

Cancellation Tracking

Track cancellations of policies, accounts, orders, appointments, etc.

Carrier Upload

Upload documents provided by Insurance Carriers

Open GI 31 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Broker/Agent Portal: Online portal for brokers/agents to add, edit, update or access required information
- Cancellation Tracking: Track cancellations of policies, accounts, orders, appointments, etc.
- Carrier Upload: Upload documents provided by Insurance Carriers
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Comparative Insurance Rating: Rate insurance claims based on comparative instances
- Contact Management: Manage, organize, and store contact information
- Customer Portal: A website or login for customers to access information
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Document Management: Store, manage, and track all electronic documents in a centralized location
- For Health/Medical Insurance: Specialized to handle cases of health or medical insurance based on various factors related to the insurer
- For Long Term Care: Specifically for long term care providers
- Insurance Policy Management: Create, administer and manage insurance policies for various customers and insurance lines
- Insurance Policy Processing: Process new insurance policies or modifications to existing policies.
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Multi-State: Pay employees in multiple states with correct tax deduction amounts in each
- Policy Issuance: Process of creating insurance policies and assigning them to policyholders
- Quotes/Estimates: Generate quotes or estimates for customers
- Rating Engine: The calculation of a price/premium based on specific variables.
- Reinstatement Tracking: Track policy reinstatements after policies have been canceled
- Reinsurance Administration: Consolidation of data from multiple sources, products, and systems to manage the reinsurance process.
- Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses
- Secure Login: At least a username and password is required to access the system
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Underwriting Management: Manage the review process to determine financial risk on a loan or application

---

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Features

3.0 (1)

3.0

Based on 1 reviews

## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Customer Service

3.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (1)

3.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CZ

Christina Z.

consultant

Information Technology and Services

### "Transactor"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 26, 2023

Pros

Transactor allows you to create customized screens to collect relevant data using the Screenbuilder tool. I like the dashboard feature again, which provides a great overview. With optional configurations and settings, we can add scripts to help employees assign different permission levels. A big advantage is that Transactor has partnership and collaboration agreements, also an open API to integrate with almost any third party application, ensuring secure connection and document transfer. Various policy documents can be created and edited for print, email, SMS delivery or online document manager access. With additional tools, we can setup full claims processing, including the ability to record payments and collections from customers or third parties.

Cons

I recommend taking full advantage of optional support applications such as Document Manager to use the full potential of the application. If we use without it, it loses its meaning. The application is user friendly, the integration via API with the client suited me, I have nothing to complain about.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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