--- title: "Brainshark Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Brainshark Software - reviews, pricing plans, popular comparisons to other Training products and more." source_url: "https://www.capterra.com/p/79808/Brainshark/" page_type: "product" language: "en" --- # Brainshark Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Brainshark ## What is Brainshark? Brainshark, Bigtincan's AI-powered Readiness solution, equips businesses with the training, coaching, and content authoring capabilities needed to prepare customer-facing employees for productive interactions. With Bigtincan Readiness, companies can: enable sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed with product and company updates, validate readiness with sales coaching and practice that ensures reps master their delivery of your message, and empower teams with rich, dynamic learning content that can be created quickly, updated easily, and accessed anywhere. ## What is Brainshark used for? [Training](https://www.capterra.com/training-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Sales Content Management](https://www.capterra.com/sales-content-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 75% Neutral 17% Negative 8% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Brainshark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bigtincan.com/&name=Brainshark) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Brainshark 4.0 (24) VS. [4.7 (24,166)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (24) Ease Of Use 4.6 (22,721) Value For Money 3.9 (14) Value For Money 4.5 (15,285) Customer Service 4.4 (17) Customer Service 4.4 (13,545) ## Brainshark alternatives [4.4 (18,800)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (69)](https://www.capterra.com/p/152887/Showpad/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (186)](https://www.capterra.com/p/191759/Showell/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/79808/Brainshark/alternatives/) ## FAQs about Brainshark Overview ### Which roles and teams benefit most from Brainshark? Brainshark is most used by sales, training, and enablement teams that need to deliver consistent coaching, onboarding, and content at scale. Marketing, product, and customer-facing teams use it to present updates clearly, while HR, IT, and operations leaders rely on it for internal communications, knowledge sharing, and readiness tracking. Answer based on 21 reviews Overview ### What company size and specific industries is Brainshark built for? Brainshark is designed for large enterprises, including many Fortune 100 companies, across industries such as technology, manufacturing, medical devices, financial services, insurance, and other similar business sectors. Features and Usability ### What are the key features of Brainshark? Brainshark offers built-in course authoring, a built-in LMS, and learning paths for training delivery. It also includes assessment management, tests/assessments, and skills tracking, plus video support, automatic transcription, content library tools, and reporting/analytics with real-time analytics, progress tracking, and access controls/permissions. Integrations ### Which third-party tools and platforms does Brainshark integrate with? Brainshark connects natively to 5 third-party tools and platforms, including Bigtincan, Gong.io, Highspot, Microsoft Outlook, and Salesforce Sales Cloud. These integrations cover sales enablement, conversation intelligence, email, and CRM workflows, giving Brainshark a focused set of connections for content sharing and customer data alignment. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Brainshark offer? Brainshark provides in person training, webinars, documentation, and videos to help teams get started. In person sessions support direct instruction, webinars offer guided online learning, documentation gives written reference material, and videos provide visual walkthroughs for reviewing features and steps. Answer based on 9 reviews Getting Started and Support ### What customer support options does Brainshark offer? Brainshark provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experiences are described in product-focused terms rather than service-specific feedback, so user sentiment on response times or helpfulness is not clearly documented in the available material. Answer based on 1 reviews ## Features AI summary Based on 5,566 Training reviews Capterra data shows that buyers of training software rank the following features as their top priorities: - **Learning Management** (**42%** of reviewers rated this feature as critical) - **Self-paced Learning** (**40%**) - **Course Management** (**41%**) Brainshark supports all three features that reviewers rate most highly: Learning Management, Self-paced Learning, and Course Management. Together, these capabilities help businesses organize training content, deliver flexible learning experiences, and manage courses more effectively, allowing teams to improve learner progress and keep training programs consistent. Learner Portal 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Tests/Assessments 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Onboarding 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Assessment Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Audio File Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Supports audio files Collaboration Tools 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Brainshark 63 features ### All Features - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assignment Management: Assign issues and tasks based on availability or required skills - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Audio File Management: Supports audio files - Automatic Transcription: Use AI to convert voice into text automatically - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Built-in LMS: LMS functionality built-in for content delivery - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Delivery: Distributing content through various platforms or channels - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Corporate/Business: Software specialized for corporate use - Course Management: Create, organize, and assign courses to users - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Sales Teams/Organizations: Caters to sales teams - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interactive Content: Allow the audience to interact or engage with the content - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time - Mobile Access: Access software remotely via mobile devices - Mobile Learning: Access for students to complete learning materials on mobile platforms - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - Multi-Language: Manage and support multiple languages - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Companies: Software designed for companies who offer training programs to clients - Training Management: Track employee/learner's progression through training programs - Video Support: Supports various video file formats --- Get Advice We can help you find the software with the features you need. Features 3.9 (22) 3.9 Based on 22 reviews ## Pricing Value for money 3.9 (14) ### Starting price Free trial not available Value for money 3.9 (14) 3.9 Based on 14 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Gong.io](https://www.capterra.com/p/157969/Gong-io/)[ Highspot](https://www.capterra.com/p/148612/Highspot/)[ Bigtincan](https://www.capterra.com/p/10021554/Bigtincan/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (17) 4.4 Based on 17 reviews ## User reviews Overall rating 4.0 Based on 24 reviews Filter by rating 5(7) 4(11) 3(4) 2(2) 1(0) Mentioned topic Sorted by most recent CG Corey G. Senior Director of Product Managememt Information Technology and Services ### "Brainshark wasn't very brainy" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 March 21, 2025 Pros It was an elegant design for content management and sales enablement Cons Security and access we're limiting factors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ Diendere J. Social media manager Marketing and Advertising ### "Brainshark" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 18, 2022 Pros It is very versatile and easy to use. You can test your learning with the quizzes provided and put them in your website. Cons No disadvantages for the moment I have not found any in any case Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OF Omar F. Investment Banking Associate Investment Banking ### "High-quality capabilities that effectively help develop the strength of sales teams." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2022 Brainshark has added a lot to our sales and promotion teams, as trainings are carried out through a clear professional sequence, and evaluations have been helped so that they are based on real data. Pros It is great to use Brainshark's intuitive interface, as it is easy to use smoothly, and allows us, through simple procedures, to easily access what we need, as well as to issue various graphs and extract reports that represent an actual evaluation of our performance during various exercises, and thus we can make sure that we acquire ideas directions, as well as finding out where the deficiencies need improvement. Our merchandising and sales teams already benefit from advanced Brainshark training, as it allows team leaders to plan sequential courses to suit the needs of their team members. Cons Brainshark does not include any defects that may make it difficult to use it efficiently, as all the tools are easy to use, and accessing what we need through the dashboard does not require much training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Member Automotive ### "It's okay, but is starting to feel dated compared to newer options" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 6, 2022 Pros The live feedback features were useful. I liked that feature. I believe that, if used effectively, it can facilitate great training across an organization. Cons The admin portal was not user-friendly. We ended up switching to a different software solution that could better accommodate training + be a policies and procedures library Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Alayna F. Patient Care Representative Pharmaceuticals ### "There is better out there. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 8, 2021 Pros It gives plenty of information to go through and take notes on. Cons The biggest con is having to start all over on the tests after going through the information already. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Derek B. Consultant Information Technology and Services ### "Easy to use testing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 18, 2020 It's easy to create exams and push them out to the required audience. Pros Very organized. Intuitive to use. Clearly shows due dates and required testing courses. Easy to use video and audio in testing. Cons Some of the question types and lengths are confusing. It is sometimes unclear which questions are required or their weight. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Sales Operations Manager Construction ### "I like brainshark - smart training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2020 We use brainshark to make sure people do their trainings prior to a big event (SKO, Team Meetings, Etc.). We are able to get 100% people to do it and so far we've been happy with it. Pros Easy to use and not a buggy system. You're able to make sure people watch the videos and answer the questions at the end. Easy to find out people's scores and message people to take training. Interface looks good and easy to use Cons None that I can think of, had a positive experience so far with Brainshark. So there are no cons from me, would highly recommend Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jose Luis P. Procurement Chief Textiles ### "Brainshark, the easiest way to coach and train your teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2019 Brainshark is used in my company mainly to coach and train our teams effectively and in an efficient manner in different topics and policies. It has proven to be a very user friendly tool which has boosted the knowledge and capabilities inside our organization. Pros What I like the most about brainshark is that it is a versatile and very easy to use tool. You can create your presentations and upload them into the site, customize the audio, etc. I really like the fact that you can measure the learning because of the quizes you can include into the webinars. Cons The mobile app is currently only supports IOS devices. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Account Management Information Services ### "An alright platform - not a favorite" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 April 4, 2019 I was able to use it - but I'm not a fan and would not recommend Pros I like that it was pretty straight forward in terms of following tasks that were outlined for me Cons It's a very meager video hosting platform - in terms of the student there isn't much to interact with other than what you're given, but the video player was awful. You couldnt easily fast forward/rewind and the video player never went truly full screen! It would always leave the progress bar at the bottom and buttons on the side which was weird. Plus, I heard it wasn't too intuitive from the admin point of view. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Adam C. Technical Consultant Information Technology and Services ### "Difficult to use in updated software" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 February 4, 2019 Pros I like that you can choose what input for audio that you would like. After uploading your presentation you can choose to record directly from the site or use call in number to record your audio. Cons I don't like that the web based version of the software is flash based. This requires browsers that support flash. We've had to use Internet Explorer as the main browser for this and have recently had trouble with newer computers not connecting via their internal mics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/79808/Brainshark/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.