--- title: "Brainshark Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Brainshark Software - reviews, pricing plans, popular comparisons to other Accounting products and more." source_url: "https://www.capterra.com/p/79808/Brainshark/" page_type: "product" language: "en" publication_date: "2026-10-29" --- # Brainshark Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Brainshark ## What is Brainshark? Brainshark, Bigtincan's AI-powered Readiness solution, equips businesses with the training, coaching, and content authoring capabilities needed to prepare customer-facing employees for productive interactions. With Bigtincan Readiness, companies can: enable sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed with product and company updates, validate readiness with sales coaching and practice that ensures reps master their delivery of your message, and empower teams with rich, dynamic learning content that can be created quickly, updated easily, and accessed anywhere. ## What is Brainshark used for? [Training](https://www.capterra.com/training-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Sales Content Management](https://www.capterra.com/sales-content-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 75% Neutral 17% Negative 8% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Brainshark?[Manage this product listing](https://www.g2.com/products/bigtincan-readiness-formerly-brainshark/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Brainshark 4.0 (24) VS. [4.4 (69)](https://www.capterra.com/p/152887/Showpad/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (24) Ease Of Use 4.3 (186) Value For Money 3.9 (14) Value For Money 4.2 (121) Customer Service 4.4 (17) Customer Service 4.4 (149) ## Brainshark alternatives [4.5 (562)](https://www.capterra.com/p/157977/Salesloft/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Showell](https://www.capterra.com/p/191759/Showell/) [4.6 (186)](https://www.capterra.com/p/191759/Showell/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191759/Showell/) [Highspot by Seismic](https://www.capterra.com/p/148612/Highspot/) [4.6 (75)](https://www.capterra.com/p/148612/Highspot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148612/Highspot/) Highest Rated [RELAYTO AI](https://www.capterra.com/p/217021/Relayto/) [4.8 (203)](https://www.capterra.com/p/217021/Relayto/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/217021/Relayto/) [View all alternatives](https://www.capterra.com/p/79808/Brainshark/alternatives/) ## FAQs about Brainshark Overview ### Which roles and teams benefit most from Brainshark? Brainshark is most used by sales operations, account management, and training leaders who create, deliver, and track sales readiness content. Learning and development teams support employee onboarding and skill training, while product, marketing, customer service, and IT managers share presentations, assess knowledge, and monitor content engagement. Answer based on 21 reviews Overview ### What company size and specific industries is Brainshark built for? Brainshark is designed for large enterprises, including more than half of Fortune 100 companies, across industries such as technology, manufacturing, medical devices, financial services, and insurance. It is built for organizations that need support for sales and training content in complex, enterprise settings. Features and Usability ### What are the key features of Brainshark? Brainshark offers built-in course authoring, a built-in LMS, and learning management tools for asynchronous, blended, self-paced, and mobile learning. It also includes assessments, skills tracking, progress tracking, real-time analytics, customizable reports, content management, video support, and CRM integrations for sales training and onboarding. Integrations ### Which third-party tools and platforms does Brainshark integrate with? Brainshark integrates with Bigtincan, Gong, Highspot by Seismic, Microsoft Outlook, and Salesforce Sales Cloud. These integrations cover sales enablement, conversation intelligence, email, and CRM connections, giving teams a short list of supported platforms for content and workflow coordination. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Brainshark offer? Brainshark provides in person training, webinars, documentation, and videos to help teams get started. In person sessions support direct instruction, webinars offer guided online learning, documentation serves as written reference material, and videos provide self-paced demonstrations of product features and setup steps. Answer based on 9 reviews Getting Started and Support ### What customer support options does Brainshark offer? Brainshark provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users several ways to get help with setup, access, and content questions. No reviewer feedback about support quality is available in the catalog data, so support experience details are not described here. Answer based on 1 reviews ## Features AI summary Based on 5,640 Accounting reviews Capterra data shows that buyers of training software rank the following features as their top priorities: - **Learning Management** (**42%** of reviewers rated this feature as critical) - **Self-paced Learning** (**40%**) - **Course Management** (**41%**) Brainshark supports all three of the features reviewers value most: **Learning Management**, **Self-paced Learning**, and **Course Management**. Together, these capabilities help businesses organize training content, deliver flexible learning experiences, and manage courses more effectively, allowing teams to improve learner progress and maintain more consistent training programs. Learner Portal 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Tests/Assessments 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Onboarding 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Assessment Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Audio File Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Supports audio files Collaboration Tools 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Brainshark 63 features ### All Features - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assignment Management: Assign issues and tasks based on availability or required skills - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Audio File Management: Supports audio files - Automatic Transcription: Use AI to convert voice into text automatically - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Built-in LMS: LMS functionality built-in for content delivery - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Delivery: Distributing content through various platforms or channels - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Corporate/Business: Software specialized for corporate use - Course Management: Create, organize, and assign courses to users - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Sales Teams/Organizations: Caters to sales teams - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interactive Content: Allow the audience to interact or engage with the content - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time - Mobile Access: Access software remotely via mobile devices - Mobile Learning: Access for students to complete learning materials on mobile platforms - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - Multi-Language: Manage and support multiple languages - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Companies: Software designed for companies who offer training programs to clients - Training Management: Track employee/learner's progression through training programs - Video Support: Supports various video file formats --- Get Advice We can help you find the software with the features you need. Features 3.9 (22) 3.9 Based on 22 reviews ## Pricing Value for money 3.9 (14) ### Starting price Free trial not available Value for money 3.9 (14) 3.9 Based on 14 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Gong](https://www.capterra.com/p/157969/Gong-io/)[ Highspot by Seismic](https://www.capterra.com/p/148612/Highspot/)[ Bigtincan](https://www.capterra.com/p/10021554/Bigtincan/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (17) 4.4 Based on 17 reviews ## User reviews Overall rating 4.0 Based on 24 reviews Filter by rating Counts reflect reviews available in this feed. 5(7) 4(11) 3(4) 2(2) 1(0) Mentioned topic Recent reviews first, then most helpful Jason C. Manager, Trade Program at Wayfair Used the software for: 1-3 years ### "Integrating Process and Product Training to CRM " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 7, 2017 Large process and product trainings can be an ineffective and inefficient use of time considering schedules and makeup sessions for a large sales organization.Brainshark allows us to get trainings out effectively on a large scale and across departments and sites that allows users to complete at a time that works best for their workflow and allows managers to hold reports accountable for completion. Pros Brainshark allows us to train and coach our sales floor efficiently and effectively, saving time in conference rooms and away from our desks, phones and computers by integrating into our CRM. We can use data to bring real time product trainings to our sales force as necessary depending on client, product or focus. Cons The course catalog and transcripts tab in Salesforce can be clunky and unintuitive. Curriculum and transcript tabs are difficult to organize. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Investment Banking Associate Used the software for: 3-5 years ### "High-quality capabilities that effectively help develop the strength of sales teams." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2022 Brainshark has added a lot to our sales and promotion teams, as trainings are carried out through a clear professional sequence, and evaluations have been helped so that they are based on real data. Pros It is great to use Brainshark's intuitive interface, as it is easy to use smoothly, and allows us, through simple procedures, to easily access what we need, as well as to issue various graphs and extract reports that represent an actual evaluation of our performance during various exercises, and thus we can make sure that we acquire ideas directions, as well as finding out where the deficiencies need improvement. Our merchandising and sales teams already benefit from advanced Brainshark training, as it allows team leaders to plan sequential courses to suit the needs of their team members. Cons Brainshark does not include any defects that may make it difficult to use it efficiently, as all the tools are easy to use, and accessing what we need through the dashboard does not require much training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Director of Product Managememt Used the software for: 3-5 years ### "Brainshark wasn't very brainy" 3.0 March 24, 2025 Pros It was an elegant design for content management and sales enablement Cons Security and access we're limiting factors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Used the software for: 1-3 years ### "The ABC's of Capturing Customers with Brainshark" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 22, 2018 Replicating event session replays to our users, and broadcasting exec-level presentations to the selling community (and users too). It gives great analytics for what content is being consumed, and the viewing details inside the content, and give guidance as to what's important and what is compelling. Pros Cloud-based, the login-and-go functionality is what I use the most. Being able to edit a slide and/or the narration without disrupting the entire presentation, and have those updates flow into the existing URL. (ie: no file manipulations needed!). Viewing statistics are very good. Cons The authoring tools are outdated and take a long time to really polish and setup animation timings, video syncs, etc. (although still better than other methods, this can still be significantly enhanced). The mobile player (HTML5) is terrible, and they are really late to improve that given the death of Flash and how most browsers will automatically pull the not-so-great HTML5 player. They did recently improve the resolution quality of the slides in the HTML5 player, and they have plans to improve all of these areas, hopefully by Q1-Q2 2018. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Procurement Chief Used the software for: Less than 1 year ### "Brainshark, the easiest way to coach and train your teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2019 Brainshark is used in my company mainly to coach and train our teams effectively and in an efficient manner in different topics and policies. It has proven to be a very user friendly tool which has boosted the knowledge and capabilities inside our organization. Pros What I like the most about brainshark is that it is a versatile and very easy to use tool. You can create your presentations and upload them into the site, customize the audio, etc. I really like the fact that you can measure the learning because of the quizes you can include into the webinars. Cons The mobile app is currently only supports IOS devices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Adam C. Technical Consultant Used the software for: 3-5 years ### "Difficult to use in updated software" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 February 5, 2019 Pros I like that you can choose what input for audio that you would like. After uploading your presentation you can choose to record directly from the site or use call in number to record your audio. Cons I don't like that the web based version of the software is flash based. This requires browsers that support flash. We've had to use Internet Explorer as the main browser for this and have recently had trouble with newer computers not connecting via their internal mics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alayna F. Patient Care Representative Used the software for: Less than 1 year ### "There is better out there. " 4.0 July 12, 2021 Pros It gives plenty of information to go through and take notes on. Cons The biggest con is having to start all over on the tests after going through the information already. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Web Team Lead Used the software for: Less than 1 year ### "Great app for uploading, adding voiceover and distributing Powerpoint presentations, " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 11, 2018 It allows me to record voiceovers for my clients powerpoint presentations from my desk, and not have to record each slide's notes in my studio and then have to import them into Brainshark - unless I want to (that option IS available, but just not optimal for me). Pros Ease of use. I love how you can add a soundtrack to your decks in numerous ways, including over the phone, with your laptop mike, with a USB mike or you can record them separately and import them into Brainshark. Cons The only con I can think of is, when recording you cannot pause recording. If your phone rings, or a noisy car drives by - and you are reading a long slide - you have to delete it all and start the slide over. If there were more robust editing features (instead of just record/preview/save), that would save some time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Member Used the software for: 1-3 years ### "It's okay, but is starting to feel dated compared to newer options" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 7, 2022 Pros The live feedback features were useful. I liked that feature. I believe that, if used effectively, it can facilitate great training across an organization. Cons The admin portal was not user-friendly. We ended up switching to a different software solution that could better accommodate training + be a policies and procedures library Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Account Management Used the software for: Less than 1 year ### "An alright platform - not a favorite" 2.0 April 5, 2019 I was able to use it - but I'm not a fan and would not recommend Pros I like that it was pretty straight forward in terms of following tasks that were outlined for me Cons It's a very meager video hosting platform - in terms of the student there isn't much to interact with other than what you're given, but the video player was awful. You couldnt easily fast forward/rewind and the video player never went truly full screen! It would always leave the progress bar at the bottom and buttons on the side which was weird. Plus, I heard it wasn't too intuitive from the admin point of view. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/79808/Brainshark/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.