Who Uses This Software?

Tour Operators, Transport Operators, Tour Operators in the MICE sector (DYNAMICE)


Average Ratings

5 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Swiss Solvesit
  • www.swiss-solvesit.com/
  • Founded 2003
  • Switzerland

About Tourmatic

CANNOT BE MISSED! The Swiss Solvesit's Tourmatic - Tour Operator Software Suite, unlike other systems, goes beyond just creating quotations and itineraries. The tour operator's full Business Transaction Cycle and Reporting is viewed and managed holistically by Tourmatic. As a result there is a backward and forward trace of information from quotations to bookings, invoices, payment, suppliers, creditors and debtors and vice-versa. You have full traceability, transparency and audit control.


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Tourmatic Features

  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management

Tourmatic Reviews Recently Reviewed!


The Best Tour Operator Software globally

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Rich functionality and ease of use. Tourmatic is no doubt the most user-friendly software. It is designed to perform any task a tour operator can think of and each and every step has user guidelines and instructions making it the most user-friendly software in the market.

2. Timely customer support. Tourmatic team is always available to offer customer support either through phone, email or remotely via Teamviewer

3. Data Analytics and Real time reporting - Finflash , Happy Pax functionalities and real time reporting on all aspects means there's no more guess work in business

Cons: Having used other tour operator softwares, it is quite difficult pointing out a single Tourmatic fault.

The fact that the company works on improving the software on a continual basis means that any fault or desired features is worked on any a new release with a few months' time.

Overall: Excellent. Business has never been this easy, efficient and productive. Using Tourmatic is one of the best business decisions we've ever made as a company.

A bit rough in the beginning but it's only the initial configurations that needs the attention

Apr 03, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It almost does anything i want it to and creates documents in a very professional manner. The technical support is impeccable. whenever i need assistance, they're available to respond or most of the time i receive a direct phone call.

Cons: Windows has some shortcuts built into it that i am very accustomed to using and Tourmatic doesn't have all of them built into it. Simple things like using the enter button.

Overall: by using Tourmatic, our business was seen as a more serious and professional one. The efficacy of producing documents and meeting deadlines has vastly improved our turnover.

Great Tours start with TourMatic

Sep 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Excellent stability as its foundation is Ms SQL.

2.Suitable for any tour operator as it has loads of functions.

3.From a perspective it is second to none.

4.Look and feel is very pleasant.

Cons: None that I have had whilst being a support person for the product.

Overall: I have conducted demos and used the software to do mapping for prospective clients with success.

The software has great flexibility whereby a solution can achieved for most tour business applications.

Tourmatic is easy to use and intuitive. I found it easy to implement and support

Apr 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's an all in one system which makes it for users to learn the system and to access their data. The system is light weight and does not require expensive equipment to implement.

Cons: Importing data during the initial setup can be a bit of a process, but overall it's manageable. Web integration would be nice to allow users to work anywhere.

Vendor Response

by Swiss Solvesit on March 02, 2019

Tourmatic will run on a cloud hosted server , which will enable access from anywhere. Tourmatics training database can be accessed 24/7 over the cloud

The program is very detailed and when you have entered all your data it can be a very good tool.

Mar 23, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It covers a lot of options for quoting and making itineraries and it has a fleet management section as well.

Cons: It is a bit complicated and you have to fill out first a lot of data before you can use the program to is max.

Overall: Once I have everything well set up I will be able to send quote more smoothly and quicker and more professional.