--- title: "Tourmatic Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tourmatic Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more." source_url: "https://www.capterra.com/p/79891/Tourmatic/" page_type: "product" language: "en" --- # Tourmatic Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tourmatic ## What is Tourmatic? CANNOT BE MISSED! The Swiss Solvesit's Tourmatic - Tour Operator Software Suite, unlike other systems, goes beyond just creating quotations and itineraries. The tour operator's full Business Transaction Cycle and Reporting is viewed and managed holistically by Tourmatic. As a result there is a backward and forward trace of information from quotations to bookings, invoices, payment, suppliers, creditors and debtors and vice-versa. You have full traceability, transparency and audit control. ## What is Tourmatic used for? [Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CHF460 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tourmatic?[Manage this product listing](https://www.g2.com/products/quick-bid-tourmatic/claim_requests/new?auto=true) ## Tourmatic Overview Updated September 2026 AI summary Tourmatic supports small businesses in managing tour operations by offering tools for booking management, itinerary and package creation, CRM, and payment processing. With features such as multi-currency support, customizable branding, vendor and supplier management, and reporting, it caters to varied operational needs. The platform is available via cloud, SaaS, and desktop deployment for flexible access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tourmatic 4.6 (5) VS. [4.7 (471)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting Price CHF460 Flat Rate, Per Year Starting Price $49 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.5 (471) Value For Money 4.4 (5) Value For Money 4.7 (453) Customer Service 5.0 (5) Customer Service 4.7 (462) ## Tourmatic alternatives [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,132)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [View all alternatives](https://www.capterra.com/p/79891/Tourmatic/alternatives/) ## FAQs about Tourmatic Overview ### What company size and specific industries is Tourmatic built for? Tourmatic is designed for tour operators, transport operators, and businesses in the MICE sector. It fits companies that manage tours, passenger transport, or meetings, incentives, conferences, and events, making it suitable for operators in travel and event-related service industries. Features and Usability ### What are the key features of Tourmatic? Tourmatic offers booking management, reservations management, and activities booking for tour and activity operations. It also includes itinerary creation, package creation, quotes and estimates, invoice management, payment processing, and calendar management, plus CRM, customer database, reporting and statistics, access controls, and third-party integrations. Getting Started and Support ### What training and onboarding options does Tourmatic offer? Tourmatic provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover broader product topics, and documentation gives teams written reference material for self-paced review. Getting Started and Support ### What customer support options does Tourmatic offer? Tourmatic provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback available about support, no clear user sentiment can be stated about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 973 Tour Operator reviews Capterra data shows that buyers of tour operator software rank the following features as their top priorities: - **Booking Management** (**56%** of reviewers rated this feature as critical) - **Reservations Management** (**53%**) - **Payment Processing** (**53%**) Tourmatic supports all three of the features reviewers value most: **Booking Management**, **Reservations Management**, and **Payment Processing**. Together, these capabilities help businesses manage tour bookings, keep reservation details organized, and handle customer payments in one system, allowing teams to reduce manual work and deliver a more consistent booking experience. Activities Booking Allows businesses to offer customers reservations for a variety of activities. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Booking Management Create, update, and manage bookings, itineraries, and reservations Calendar Management Track and manage schedules and meetings via an integrated calendar Channel Management Manage various distribution channels, build relations with channel partners, and track their performance Client Management Manage contact details and communication with clients Tourmatic 31 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Multi-Currency: Manage and handle various international currencies - Multi-Day Booking: Bookings that last more than one day - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. --- Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 4.4 (5) Free Trial Basic CHF460.00 Flat Rate,Per Year Value for money 4.4 (5) 4.4 Based on 5 reviews ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KO Ken O. O. Managing Director Leisure, Travel & Tourism ### "The Best Tour Operator Software globally " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2019 Excellent. Business has never been this easy, efficient and productive. Using Tourmatic is one of the best business decisions we've ever made as a company. Pros 1\. Rich functionality and ease of use. Tourmatic is no doubt the most user-friendly software. It is designed to perform any task a tour operator can think of and each and every step has user guidelines and instructions making it the most user-friendly software in the market. 2. Timely customer support. Tourmatic team is always available to offer customer support either through phone, email or remotely via Teamviewer 3. Data Analytics and Real time reporting - Finflash , Happy Pax functionalities and real time reporting on all aspects means there's no more guess work in business Cons Having used other tour operator softwares, it is quite difficult pointing out a single Tourmatic fault. The fact that the company works on improving the software on a continual basis means that any fault or desired features is worked on any a new release with a few months' time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RR Ranesh R. I.T Support Computer Hardware ### "Great Tours start with TourMatic" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2018 I have conducted demos and used the software to do mapping for prospective clients with success. The software has great flexibility whereby a solution can achieved for most tour business applications. Pros 1\. Excellent stability as its foundation is Ms SQL. 2.Suitable for any tour operator as it has loads of functions. 3.From a perspective it is second to none. 4.Look and feel is very pleasant. Cons None that I have had whilst being a support person for the product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FS Farai S. IT Consultant ### "Tourmatic is easy to use and intuitive. I found it easy to implement and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 11, 2018 Pros It's an all in one system which makes it for users to learn the system and to access their data. The system is light weight and does not require expensive equipment to implement. Cons Importing data during the initial setup can be a bit of a process, but overall it's manageable. Web integration would be nice to allow users to work anywhere. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 2, 2019 Tourmatic will run on a cloud hosted server , which will enable access from anywhere. Tourmatics training database can be accessed 24/7 over the cloud WH Waheeb H. Operations Director ### "A bit rough in the beginning but it's only the initial configurations that needs the attention" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2018 by using Tourmatic, our business was seen as a more serious and professional one. The efficacy of producing documents and meeting deadlines has vastly improved our turnover. Pros It almost does anything i want it to and creates documents in a very professional manner. The technical support is impeccable. whenever i need assistance, they're available to respond or most of the time i receive a direct phone call. Cons Windows has some shortcuts built into it that i am very accustomed to using and Tourmatic doesn't have all of them built into it. Simple things like using the enter button. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Anita M. owner Hospitality ### "The program is very detailed and when you have entered all your data it can be a very good tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 23, 2018 Once I have everything well set up I will be able to send quote more smoothly and quicker and more professional. Pros It covers a lot of options for quoting and making itineraries and it has a fleet management section as well. Cons It is a bit complicated and you have to fill out first a lot of data before you can use the program to is max. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.