# PayGo POS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PayGo POS Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more.

Source: https://www.capterra.com/p/79926/PayGo-POS

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# 

 PayGo POS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PayGo POS

## What is PayGo POS?

PayGo POS has been serving independent brick and mortar retailers with point of sale solutions since 2002. Adept at adapting in a marketplace that never stops evolving, PayGo is built to work for you. Our flexible POS software can be tailored for your retail business's unique needs. Built on FileMaker, our software is Mac & PC compatible and can be deployed on the Cloud, or Local. Retailers we serve include: Quilt, Wine, Pet Boutiques, Quick-Serve Cafes, Consignment, Gift Boutiques, etc.

## What is PayGo POS used for?

[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$72

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PayGo POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.paygopos.com/&name=PayGo POS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PayGo POS

2.7 (6)

VS.

[3.8 (714)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$72

Per User, Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.7 (6)

Ease Of Use

3.8 (85)

Value For Money

2.0 (2)

Value For Money

3.6 (84)

Customer Service

2.3 (6)

Customer Service

3.6 (85)

## PayGo POS alternatives

Highest Rated

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Alterdata Shop](https://www.capterra.com/p/10006100/Alterdata-Shop/)

[4.6 (85)](https://www.capterra.com/p/10006100/Alterdata-Shop/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10006100/Alterdata-Shop/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,337)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[View all alternatives](https://www.capterra.com/p/79926/PayGo-POS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Commission Management

Tracking, calculating, and paying commissions and earnings to employees

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Accounts

Record customer information, purchase history, and other notes

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

PayGo POS 24 features

Scan barcodes to ensure accurate pricing and label tracking

Tracking, calculating, and paying commissions and earnings to employees

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Digitally sign online documents

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Create, send, and track purchase orders and their statuses

View and track pertinent metrics to find patterns and gain insights from data

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

For retailers

Track and facilitate returns of products sold

Reports specific to sales analysis for trends and strategies

Get Advice

We can help you find the software with the features you need.

Features

2.5 (2)

2.5

Based on 2 reviews

## Pricing

Value for money

2.0 (2)

Basic

$72.00

Per User,Per Month

Value for money

2.0 (2)

2.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.3 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.3 (6)

2.3

Based on 6 reviews

## User reviews

Overall rating

2.7

Based on 6 reviews

Filter by rating

5(1)

4(1)

3(1)

2(1)

1(2)

Mentioned topic

Sorted by most recent

MC

Mary C.

Owner

Retail

### "Don't sign up if you want service or transprency"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 6, 2019

Don't sign up with them unless you're a big business that has lots of money to throw away on a customized POS product that you cannot update easily yourself and you want to be told which merchant provider you have to use. Oh, and crazy online ticket process just to get any kind of service.

Pros

Nothing right now. Very exhausted and unhappy with PayGo. Thought they were different especially after \[SENSITIVE CONTENT HIDDEN\] returned. Nope.

Cons

Their help "manuals" are horrible. You cannot call, chat or email them. You have to log a ticket online for EVERY SINGLE little detail. Then, they get back to you via email and then you have to respond via online ticket. If you have an urgent issue, this is especially frustrating. And, they make you use their horrible (and you have to sign a contract) merchant provider, Payment Logistics. I could go forever about the cons. Running out of room.

Reasons for choosing PayGo POS

We chose to leave PayGo for a better POS and merchant provider experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Communication and PR Manager

### "Great for a small business."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

November 29, 2017

Pros

Very easy to use and set up. Once all set up everything is seamless. Can go through many transactions fast.

Cons

Sometimes the software goes down. We went from writing bills up by hands to this software and it has worked great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jo Ann Z.

Owner

### "Great product--amazing support experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 6, 2015

We have used various versions of Paygo POS software since we opened our retail business 4 years ago. We have found the product itself to be very user friendly, and this is coming from a 57 year old woman will VERY limited computer/technical skills. Even better than the fact that the program does everything we need it to do and more, the support is outstanding. We have actually had few if any real technical problems, so I mostly contact them with "user error" issues, and their response is unfailingly prompt and professional. I would not hesitate to recommend this product/company to anyone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 19, 2017

Thank you for your kind review! We do appreciate it!

ML

Mike L.

### "Not a bad software. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

May 29, 2014

At first I was turned off by the first quote they sent out to me, but they were willing to work with me and the price was changed. I've only had the software a few months. PayGo Solo is pretty good. They send out a free demo for us to play with. I've had no problem talking to them on the phone. I'm not sure what the previous reviews are about? Maybe they got new people working for them? I don't know. It does use FileMaker pro. I will be honest. I've heard nothing but extremely negative reviews about their SaaS software. So naturally I was hesitant. I found Solo to be quite the opposite. They do have a few references they sent to me that have used PayGo over the years and enjoys it. I would ask them for references.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 29, 2014

Thank you for the comments Mike. We admit that we took a few hits with our PayGo SaaS offering. it was a rewrite of our software on an entirely different platform and honestly, we didn't do as good as we had wanted. We started phasing PayGo SaaS out about 2 years ago and most of our customers are now on our FileMaker-based PayGo SP or the newer PayGo Solo. We are dedicated to continuously advancing our products and services.

KV

Kyle V.

### "PayGo POS - Bad experience!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 20, 2014

I used PayGo POS for almost 1 year before we crashed and burned. This software seems great till you dig in and learn everything. Some tasks are very intuitive and quick, but most of the time you will be emailing support trying to fix something. Best part is that they reply promptly. So it could be a few hours or a few days before your problem is resolved. They only email, So if you can get a number they rarely answer it. Getting printers and computers set up is a nightmare? printers never really worked till the day we stopped using PayGo. Had to use a terrible import/export method to print. Besides all these issues the software is decent if they can fix the printing and connection problems. Anyways be careful with PayGo POS. I would not recommend them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 19, 2017

Hi Kyle, I'm sorry to hear about your struggle with our software and I'm sorry that this response is coming years later. The original owner, Chris Peterson, has recently returned as CEO. He did not have control of the company from 2008-October 2016. While we do handle support primarily through a ticket/email system, because it is more efficient and allows us to document issues so our team is on the same page, we do answer the phone. My understanding is that this was not always the case. Our customers are welcome to call us at 866-545-7047. Best, Melissa McNallan PayGo

JK

jesse k.

gm

### "paygo -- good software LOUSY after-sale support"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 6, 2011

if you are going to buy this package make sure to consult with as filemaker pro expert and understand the total cost of system integration and implementation

Pros

the software is very good

Cons

hardware integration is extremely limited. take a VERY careful look at what hardware peripherals you are actually going to use. documentation is DREADFUL: its incomplete, lacking lots of info, e.g., it has almost no direction for hardware integration; and their help staff is helpless and their development team not much better. They stay in contact before the sale and hide behind email and a rediculous help ticket system afterwards. After the sale YOU WILL NEVER GET ANYONE ON THE PHONE. good software, dont even think about using it without local EXPERT filemaker developer/programmer support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 19, 2017

Hi Jesse, I'm sorry to hear that you had such a negative experience with us back in 2011 and I'm sorry that this response to your review is being provided years later. PayGo's original CEO, Chris Peterson, returned as CEO in October of 2016. From 2008 until then, he didn't have control of PayGo. Our team has been hard at work making improvements to our software, Knowledgebase, & service since his return. Thank you for complimenting our software! Regarding the issues you experienced - On Hardware: We do focus on a few hardware recommendations, because it is easier for our staff to be knowledgeable on those. Other brands can be used with PayGo, but our ability to support brands we're unfamiliar with may be limited. On Documentation: We have staff dedicated to improving it right now. Our online Knowledgebase is expanding. Getting Us on the Phone: I have heard that this was an issue. Our phone # is 866-545-7047. We are answering calls. Best, Melissa McNallan PayGo

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)