--- title: "Policy Manager by MCN Healthcare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Policy Manager by MCN Healthcare Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/80008/Policy-Manager/" page_type: "product" language: "en" --- # Policy Manager by MCN Healthcare Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Policy Manager by MCN Healthcare ## What is Policy Manager by MCN Healthcare? MCN Solutions is a leading provider of comprehensive document management and compliance tools designed to enhance efficiency and regulatory readiness. Our flagship product, Policy Manager, is a dynamic document control and workflow management solution that streamlines policy access, review, and approval processes across your organization. As your single source of truth, MCN Solutions also offers a suite of integrated tools, including the Policy Library—a rich repository of compliant healthcare policy templates; StayAlert!—a real-time regulatory notification service; eLearning—a platform for compliance training and staff education; and Contract Management, which organizes and tracks contracts for improved workflow and reduced risk. Serving industries such as healthcare and higher education, MCN Solutions is committed to simplifying compliance and enhancing organizational effectiveness. ## What is Policy Manager by MCN Healthcare used for? [Policy Management](https://www.capterra.com/policy-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Policy Manager by MCN Healthcare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mcnsolutions.com/&name=Policy Manager by MCN Healthcare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Policy Manager by MCN Healthcare 4.7 (7) VS. [4.6 (5,306)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $0.01 Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.7 (29,042) Value For Money 5.0 (6) Value For Money 4.5 (20,603) Customer Service 4.8 (6) Customer Service 4.6 (18,634) ## Policy Manager by MCN Healthcare alternatives [4.7 (9,432)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (4,248)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,020)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (29,119)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/80008/Policy-Manager/alternatives/) ## FAQs about Policy Manager by MCN Healthcare Overview ### What company size and specific industries is Policy Manager by MCN Healthcare built for? Policy Manager by MCN Healthcare is designed for healthcare organizations of varying sizes, including hospitals, hospital systems, critical access hospitals, behavioral health facilities, ambulatory care facilities, ASCs, urgent care centers, rural health providers, medical offices, long-term care facilities, and home health organizations. Features and Usability ### What are the key features of Policy Manager by MCN Healthcare? Policy Manager by MCN Healthcare offers policy creation and a policy library, along with policy metadata management, version control, and archiving & retention. It also includes approval process control, configurable workflow, document management, audit trail, compliance tracking, customizable reports, and role-based permissions for managing policy-related work. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Policy Manager by MCN Healthcare offer? Policy Manager by MCN Healthcare provides in person training, live online sessions, webinars, and documentation. In person and live online options support guided instruction, webinars provide scheduled group learning, and documentation offers written reference material for users who need to review setup and product details later. Getting Started and Support ### What customer support options does Policy Manager by MCN Healthcare offer? Policy Manager by MCN Healthcare provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be described from user comments. ## Features AI summary Based on 31,543 Document Management reviews Capterra data shows that buyers of document management software rank the following features as their top priorities: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) Policy Manager by MCN Healthcare supports all three features that reviewers rate most highly: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities give teams a secure place to store files, keep documents organized and accessible, and share information across users more efficiently, helping businesses maintain control over important content while improving day-to-day document handling. Document Storage 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Collaboration Tools 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Approval Process Control 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Attestation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collect, track and store acknowledgements that policies have been read and understood Audit Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Business Process Automation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Policy Manager by MCN Healthcare 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Attestation: Collect, track and store acknowledgements that policies have been read and understood - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - File Conversion: Convert files to a different format - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Policy Creation: Create new policies or alter existing policies - Policy Library: A repository of all past and existing policies - Policy Metadata Management: Group policies by type for easy classification and discovery - Policy Training: Train and educate employees on existing and/or new procedures and policies - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Workflow: Create, manage, or update project workflows. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (7) 4.4 Based on 7 reviews ## Pricing Value for money 5.0 (6) Basic $0.01 Per Year Value for money 5.0 (6) 5.0 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 7 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Analyst Computer Software ### "Policy manager review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 3, 2023 Pros Workflow management is more easier compared to other tools Cons User configuration should get improved while using Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Maci H. Chief Human Resource Officer Hospital & Health Care ### "Policy Manager for Healthcare Systems!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 3, 2023 Pros I love that Policy Manager is easy enough to use that all our employees can quickly access and easily function within the platform. Ease of use is probably most important to us. Cons Policy approvals through the correct individuals can be difficult to learn. We have a policy manager specialist on staff that helps lead that, but new managers can be overwhelmed with the steps to take in order to ensure that the correct people have all had timely opportunities to approve the updated documents. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jennifer C. Administrator Hospital & Health Care ### "Great way to keep everything together" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 12, 2019 Pros Easy to use..easy for all to access important policies Cons Takes time to upload documents. Wait times can be long Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Kelli D. Administrator ### "Easy to learn and eaiser to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 18, 2017 Pros Cloud based, simple, user friendly, everyone in the facility can use it with minimal training with no oversight Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Lori R. Regulatory Compliance Officer Hospital & Health Care ### "Great product and keeps getting better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2017 We continue to find uses for Policy Manager far beyond policies. We use it to facilitate the onboarding process for new hires and as a repository for workflows for our electronic medical record. The new features that continue to be added make the system even more valuable to us. The customer support offered by MCN Healthcare is superb. They are very responsive not only to me as the administrator of the site but to employees who contact them for assistance. I particularly like the live chat function to get help quickly. Pros It is user friendly and intuitive. Customer support is fantastic. Cons The customer cannot alphabetize some pages and that's annoying. You have to call MCN for them to alphabetize some pages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lis M. ### "User Friendly Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 20, 2017 This is a very easy, user friendly software that once learned, is a cinch to teach to others. We have used this software for just about a year and are very pleased with it. The company provides exceptional customer service and support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Denise A. ### "Healthcare document control at it's finest......and so much more!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 17, 2016 I am the Policy/Procedure Coordinator at our facility. With over 4,000 policies located in folders on a shared Intranet site, uploading that many documents to an automated system seemed intimidating at the very least. After considering other options, we selected MCN's products including Policy Manager, MCN Policy Library and MCN StayAlert. We also thought it was a plus that the system required no IT resources. From my initial contact to the present, I couldn't be more impressed with the entire MCN Team's dedication to assuring their product works as intended for our organization. Prior to automating our process, we had frustrations that included: lost documents, many duplications and wasted time spent on searching. This product has flexible workflows that allows an approval process to be directed to the appropriate group or easily redirected if needed. Their Policy Library contains thousands of customizable, up to date policies that we can download for our use as well. This has also been utilized as a reference for us prior to creation of a new document. A unique feature that I found helpful is MCN StayAlert! This feature sends daily emails that summarize updates from top regulatory agencies (FDA, CMS, OSHA, etc) assisting us with making necessary changes in practice. The searchablity of our policies is now a benefit that all staff can appreciate with the added help of keywords and metadata attached to each document. This was very apparent when we had a visit from a regulatory agency shortly after going live with Policy Manager as many policies from multiple manuals were requested. Another valuable feature is the capability to assign competencies to staff to acknowledge they understand the contents of that particular document. We can then run reports as needed to monitor completion. This is helpful for new employees as well as policies reviewed yearly. Finally, I can't say enough about the Customer Service at MCN. With the addition of a "Chat" button, the prompt attention if phoned, and the weekly webinars, it is evident that they are committed to the ongoing success of the process at our facility. I would highly recommend Policy Manger to any healthcare organization to meet their document control needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/80008/Policy-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.