# Policy Manager by MCN Healthcare Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Policy Manager by MCN Healthcare Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/80008/Policy-Manager

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# 

 Policy Manager by MCN Healthcare Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 27, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Policy Manager by MCN Healthcare

## What is Policy Manager by MCN Healthcare?

MCN Solutions is a leading provider of comprehensive document management and compliance tools designed to enhance efficiency and regulatory readiness. Our flagship product, Policy Manager, is a dynamic document control and workflow management solution that streamlines policy access, review, and approval processes across your organization. As your single source of truth, MCN Solutions also offers a suite of integrated tools, including the Policy Library—a rich repository of compliant healthcare policy templates; StayAlert!—a real-time regulatory notification service; eLearning—a platform for compliance training and staff education; and Contract Management, which organizes and tracks contracts for improved workflow and reduced risk. Serving industries such as healthcare and higher education, MCN Solutions is committed to simplifying compliance and enhancing organizational effectiveness.

## What is Policy Manager by MCN Healthcare used for?

[Policy Management](https://www.capterra.com/policy-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Document Management](https://www.capterra.com/document-management-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Our "Best of" badge program showcases products with the highest ratings...

## Policy Manager by MCN Healthcare alternatives

Highest Rated

[5.0 (46)](https://www.capterra.com/p/184908/DocTract/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (265)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[PowerDMS](https://www.capterra.com/p/121513/PowerDMS/)

[4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/121513/PowerDMS/)

[View all alternatives](https://www.capterra.com/p/80008/Policy-Manager/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Approval Process Control

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

Attestation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collect, track and store acknowledgements that policies have been read and understood

Audit Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Business Process Automation

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Collaboration Tools

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Document Storage

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Policy Manager by MCN Healthcare 54 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Collect, track and store acknowledgements that policies have been read and understood

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Provides a channel for team members to share media files, communicate, and work together

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Alter the layout and content of dashboards

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Digitally sign online documents

Convert files to a different format

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Create, design and modify the flow and processes of tasks in a project

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Ability of websites, web applications, or mobile applications to function without an active internet connection

Create new policies or alter existing policies

A repository of all past and existing policies

Group policies by type for easy classification and discovery

Train and educate employees on existing and/or new procedures and policies

Reporting on how each user, task or process has advanced since its initiation

Create, manage, or update project workflows.

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.4 (7)

4.4

Based on 7 reviews

## Pricing

Value for money

5.0 (6)

Basic

$0.01

Per Year

Value for money

5.0 (6)

5.0

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (6)

4.8

Based on 6 reviews

## User reviews

Overall rating

4.7

Based on 7 reviews

Filter by rating

5(5)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Analyst

Computer Software

### "Policy manager review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 3, 2023

Pros

Workflow management is more easier compared to other tools

Cons

User configuration should get improved while using

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Maci H.

Chief Human Resource Officer

Hospital & Health Care

### "Policy Manager for Healthcare Systems!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 3, 2023

Pros

I love that Policy Manager is easy enough to use that all our employees can quickly access and easily function within the platform. Ease of use is probably most important to us.

Cons

Policy approvals through the correct individuals can be difficult to learn. We have a policy manager specialist on staff that helps lead that, but new managers can be overwhelmed with the steps to take in order to ensure that the correct people have all had timely opportunities to approve the updated documents.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jennifer C.

Administrator

Hospital & Health Care

### "Great way to keep everything together"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 12, 2019

Pros

Easy to use..easy for all to access important policies

Cons

Takes time to upload documents. Wait times can be long

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Kelli D.

Administrator

### "Easy to learn and eaiser to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 18, 2017

Pros

Cloud based, simple, user friendly, everyone in the facility can use it with minimal training with no oversight

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LR

Lori R.

Regulatory Compliance Officer

Hospital & Health Care

### "Great product and keeps getting better"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2017

We continue to find uses for Policy Manager far beyond policies. We use it to facilitate the onboarding process for new hires and as a repository for workflows for our electronic medical record. The new features that continue to be added make the system even more valuable to us. The customer support offered by MCN Healthcare is superb. They are very responsive not only to me as the administrator of the site but to employees who contact them for assistance. I particularly like the live chat function to get help quickly.

Pros

It is user friendly and intuitive. Customer support is fantastic.

Cons

The customer cannot alphabetize some pages and that's annoying. You have to call MCN for them to alphabetize some pages.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lis M.

### "User Friendly Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 20, 2017

This is a very easy, user friendly software that once learned, is a cinch to teach to others. We have used this software for just about a year and are very pleased with it. The company provides exceptional customer service and support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DA

Denise A.

### "Healthcare document control at it's finest......and so much more!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 17, 2016

I am the Policy/Procedure Coordinator at our facility. With over 4,000 policies located in folders on a shared Intranet site, uploading that many documents to an automated system seemed intimidating at the very least. After considering other options, we selected MCN's products including Policy Manager, MCN Policy Library and MCN StayAlert. We also thought it was a plus that the system required no IT resources. From my initial contact to the present, I couldn't be more impressed with the entire MCN Team's dedication to assuring their product works as intended for our organization. Prior to automating our process, we had frustrations that included: lost documents, many duplications and wasted time spent on searching. This product has flexible workflows that allows an approval process to be directed to the appropriate group or easily redirected if needed. Their Policy Library contains thousands of customizable, up to date policies that we can download for our use as well. This has also been utilized as a reference for us prior to creation of a new document. A unique feature that I found helpful is MCN StayAlert! This feature sends daily emails that summarize updates from top regulatory agencies (FDA, CMS, OSHA, etc) assisting us with making necessary changes in practice. The searchablity of our policies is now a benefit that all staff can appreciate with the added help of keywords and metadata attached to each document. This was very apparent when we had a visit from a regulatory agency shortly after going live with Policy Manager as many policies from multiple manuals were requested. Another valuable feature is the capability to assign competencies to staff to acknowledge they understand the contents of that particular document. We can then run reports as needed to monitor completion. This is helpful for new employees as well as policies reviewed yearly. Finally, I can't say enough about the Customer Service at MCN. With the addition of a "Chat" button, the prompt attention if phoned, and the weekly webinars, it is evident that they are committed to the ongoing success of the process at our facility. I would highly recommend Policy Manger to any healthcare organization to meet their document control needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/80008/Policy-Manager/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)