# Page 2 | eShow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is eShow the right Event Management solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/80061/eShow/reviews --- eShow 4.4 (42) [View alternatives](https://www.capterra.com/p/80061/eShow/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of eShow ## Showing most helpful reviews Showing 26-42 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Shellie S. CCEP Education Management Used the software for: 2+ years ### "From a customer service point, this is a great product." November 9, 2021 5.0 eShow is easy to learn and utilize for our company. New features are added by the programmers and this makes it easier for us to customize for our use. Pros Ease of information is retained for year to year use. By not allowing emails to be used more than once in the system, it keeps duplicate records from occurring. Cons This software does not always retain information that is provided and it has to be entered a second, sometimes third time. Uploaded information does not transfer over year to year for ease of registration for our attendees. Review Source Response from eShow November 12, 2021 Thank you for your honest feedback. Persistency is a hot topic on our roadmap, so we hope to offer remedies for these cons in the future! Thanks for trusting eShow to deliver high quality experiences on behalf of your company. KC Kerisa C. Director of Conferences & Events Airlines/Aviation Used the software for: 2+ years ### "Excellent Product!" April 12, 2023 5.0 We have had a great experience working with the eShows team from initial contracting throughout our show timeline. Pros We highly value our partnership with the eShows team. They are very responsive and have been great to work with. The onsite registration team is always great to work with and help our small staff manage a large conference attendance. Cons I would love to see a more robust mobile app with more flexibility to add content. Review Source Response from eShow April 25, 2023 Thank you!! Ironically, we are very close to rolling out a new mobile app that offers the flexibility, interface and deliverables you would like to see for your events. We hope to see this Q3/Q4! AA Amber A. CE Manager Non-Profit Organization Management Used the software for: 2+ years ### "Eshow Review" March 31, 2022 5.0 Overall, eshow has been a huge factor in the success of our events. Pros It is software that covers almost all of what we need to run our show. This allows us to keep it all in one space. Also, it is easy to learn how to use and pick-up quickly. Cons I wish that the app was more robust and provided more possibilities. Review Source Response from eShow April 5, 2022 Hi Amber! Thanks so much for your feedback. We also agree that the app needs to be built out further, and have it on our roadmap for this year. I am so glad to hear that we have aided in your organizations event success, and hope to continue to be partners for years to come! CA Cheryl A. Directors, Conferences Museums and Institutions Used the software for: 2+ years ### "One stop shop for all our needs!" November 4, 2021 5.0 Pros I love that we are able to use eShow for all our conference needs. Everything lives together in one database. Registration, Exhibits, Website, App, Abstract Management, Speaker Management. And since Covid, Virtual Event Management! Cons The reporting feature could be improved. Creating reports is not always intuitive or user-friendly. Review Source Response from eShow November 12, 2021 Cheers to a great experience! We appreciate the feedback on reporting, as we are certainly aiming to improve this feature. We will pass this along to our development team. Thank you for trusting us to deliver all your event management needs! TG Tracie G. Dir. Special Events/Charitable Foundation Construction Used the software for: 1-2 years ### "Customer Service is quick. Product is very versatile." January 17, 2023 5.0 Pros Easy to update text on forms, manipulate floor plan, make payments online Cons Report building was a little confusing. Review Source Response from eShow January 25, 2023 Thank your for your feedback! We are working on some reporting streamlining for the system, and hope that helps in the future. MM Michael M. Exhibit Coordinator Events Services Used the software for: 2+ years ### "99% " November 9, 2021 4.0 Pros Software is separated well and easy to navigate through. Provides on-the-spot reports for information, but can be finicky depending on how your organization sets up the various forms. And customer service team is very prompt with addressing issues when brought up. Cons Unfortunately too many bugs in the floorplan and dashboard systems, but remedied quickly once brought to the team's attention which is a big positive. Review Source Response from eShow November 12, 2021 Thank you for your honesty and trust in our team! While bugs are an unfortunate side effect of technology, we appreciate your understanding and willingness to see our efforts to remedy any issues. Cheers to an overall great event and experience! KK Keith K. COO Religious Institutions Used the software for: 2+ years ### "It works for us…." May 10, 2022 5.0 Excellent Pros The support staff is excellent and the customization needed was able to be done per our needs. I love the number of pre-populated reports and how easy it is to get custom reports we need. Accessing on my iPad was a great feature and easy to use on the go. Cons The layout of the housing side of the platform. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing eShow Pricing was HUGE…. Review Source KH Kimberly H. Asst. Director Advertising, Exhibits and Sponsorships Civil Engineering Used the software for: 6-12 months ### "eShow is worth the money" July 18, 2023 4.0 I love working with eShow and how it caters to all aspects of a meeting - exhibits, registration, speakers, etc. Pros The ability to allow exhibiting companies to register for a booth and their staff, and the ability to easily communicate with both companies and staff. Cons The app needs to better compete with other companies products. Review Source JB Jill B. Outreach & Events Coordinator Environmental Services Used the software for: 6-12 months ### "Review " January 10, 2022 4.0 I was 100% satisfied with customer service. There were a few issues that took place and the customer service team recognized them immediately and made sure we were completely satisfied. Pros The customer service was fantastic - everyone was very responsive and helpful. In comparison to other platforms it seems comparable but for a more affordable price. Cons I understand that this is a new company and there are still some kinks and organizational structures to be worked out. That being said, there was an overwhelming amount of information for an outside planner learn. Our team was responsible for inputting too much information on the back end. I think this should have strictly been done by the eshow team. Additionally, streamlining and/or simplify information and the process for planners and speakers would be most helpful. Review Source Response from eShow January 12, 2022 Hi Jill- We truly appreciate the constructive feedback. I am bringing this feedback directly to our Leadership for review and examination on how to best onboard, assist and streamline event builds. I do apologize for the frustration, but know that this feedback is extremely helpful to progress and ensure a better experience in the future. While there was significant frustration to be noted, I am pleased to see that the customer support was top notch! While we never claim to be perfect, we do our best to ensure every customer is supported and able to accomplish their event goals. Thanks again for your feedback, it iis the best way to guide our roadmap to fit our clients needs and exceed their expectations. Cheers to a wonderful 2022! EK Elizabeth K. Sr. Manager: Meetings and Events Non-Profit Organization Management Used the software for: 2+ years ### "eShow Review - 2023" January 24, 2023 4.0 There will always be challenges regardless of which product we use do to our unique needs. In the long run, eShow gets the job done providing reports to our vendors that are needed for successful execution of our large annual meeting. As previously mentioned, our customer service rep, \[sensitive content hidden\], plays a key role for our success. He gets us up and running each year with rolling over data and is there if we need assistance with using new features or experience challenges with reporting. Pros The ability to keep all logistical details in one place; function sheets that are easy to read with a format familiar to convention center and hotel staff (BEOs); ability to create custom reports. The support from our customer service rep, \[sensitive content hidden\], is an integral piece of our success using the system. Without him, it would be challenging. Cons The inability to copy over A/V data from year to year. There are other intricacies that our staff would never be able to "figure out"; we rely on our customer service rep, \[sensitive content hidden\] (see above) to help us through. Review Source Response from eShow April 25, 2023 Thank you for your feedback! Our team is a huge part of our success, as we keep our support personal and as efficient as possible. We have recently created an Education and Training department to help with training support and tools! VR Verified Reviewer Event Logistics Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Great CFP tool" May 1, 2021 5.0 This software has made my life 100x easier. Pros This software has everything you need to deploy a successful call for papers tool for a large conference. From a user experience perspective it is very easy to navigate and submit your abstract. The blind and double blind feature is great so you don't have to worry about any unconscious bias when reviewers are scoring. This software has the capability to pre-load reviewers and auto assign based on submitter criteria. IT also includes any kind of report you can think of which makes it extremely easy for the administrator of the team. Cons There are no automatic emails except for when the submitter receives a confirmation of final submission. Review Source Response from eShow November 3, 2021 Thank you for your kind words regarding out products! I will be sure to relay your feedback to our development team so we can continue to grow and meet all of your event management needs, from beginning to end. Thank you for continuing to utilize eShow, we value your partnership! CG Christina G. VP Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great product" January 23, 2023 4.0 Overall I really enjoy working with eshow. It’s the right product at the right price. Pros Easy to use, dedicated staff, flexible modules, integrated model keeps everything in one place Cons The technology used is a bit old. It doesn’t really bother me but I can see it being problematic for those who are more tech savvy Review Source Response from eShow January 25, 2023 Thanks for your feedback! We are working on the UI/UX for the technology at hand, but I am glad you can see the value in the efficiency and core strengths of the product! CR Carly R. Director of Program Logistics and Exhibitor Relations Education Management Used the software for: 2+ years ### "Event Management Review" July 19, 2022 4.0 Overall, pretty good for the money. I wish the software was a bit more user intuitive. Pros The customer service on the eShow is critical. They are always there to help, and quickly. Cons Too many steps to get to the next step. Doesn't follow a flow. Reason for choosing eShow n/a Review Source KA Kristen A. Associate Director, Meeting Logistics Medical Practice Used the software for: 2+ years ### "Review" November 22, 2021 5.0 See cons. Pros Structure/silo of information managed -- once in the groove it is easy to manage events/sessions. Cons Not intuitive -- no user guide provided. Reason for choosing eShow Legacy provider Review Source EM Ecedra M. Program Manager of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Great registration module" July 26, 2022 4.0 Pros Ease of access on the back end and registration. Cons Not as functional when creating a great looking web page for registration Review Source SH Sam H. Manager Used the software for: Less than 6 months ### "I use this software personally." May 30, 2018 4.0 Pros This software works best for an entry level person right out of college or high school and is a good first job after education Cons There is no room for growth within this software, nor is there any form of leadership and poor management Review Source MS Marisa S. Used the software for: ### "Exhibitor management for biannual conferences" November 17, 2016 4.0 We use eShow to manage our exhibitors for two conferences a year and are pretty happy with the product. Like the ability to store directory information, booth number, and payment details all in one place. Lots of useful features we aren't even fully utilizing yet. Review Source Similar Products Featured