HireCraft Staffing Ratings

Overall
3.5/5
Ease of Use
4/5
Customer Service
3.5/5

About HireCraft Staffing

On-demand staffing automation solution for permanent and contract staffing businesses. Learn more about HireCraft Staffing

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Showing 7 of 7 reviews

Showing Most Helpful

Showing 7 of 7 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
sarla s.
MD
Management Consulting, 1-10 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Source: Capterra
June 14, 2016

“Pathetic, Unprofessional & Irresponsible - Service Provider. ”

OverallDear Mr. Janardhan, Greetings! My sincere apology to bring up this matter on this platform , but honestly Hirecraft team have made me so helpless to bring it here . It has been almost 12+months been doing continous followup with your team over the service part . Since the purchase of Hirecraft , not a single time Hirecraft has ever come back with the upgrades installation at our end. We pay AMC charges which covers up upgrades which we never get the benefits , its we who do the followup . 3 Major concern which is happening from last 9+ month that is the parsing quality of cv is pathetic, which your team is highly inefficient to tackle it & solve it out . We have been escalating the matter to all your team including you but regret to express there is no serious professional response on this matter. Does it take 12+ months to solve this issue , either Hirecraft does not has strong technical background person or Hirecraft technical service team is not efficient enough to act upon . We have just been writing , writing & writing . Your team raise the ticket & closes the ticket without completing the task. Today I will express honest feeling its sheer regret to invest in Hirecraft , big loss of monetary value , as post sales the service is pathetic . There could be double standard in your service approach wherein your team must be taking serious service approach towards corporate big clients but when it comes to SME sectors like us , your people are just passing on the balls from one person to another. Regret to express that I am impelled to put this matter here, so that atleast you find some time to respond back to my calls & listen to us . It has been high struggling to find a min bare min solution to our technical issues. Hope to you business is not all about money only its also about the quality service commitment , value to your customer's call , serious approach towards this to solve this. Is Hirecraft an organisation which has value for commitment ? My experiance with Hirecraft is like highly loss of monetary investment & utmost is breach of trust in our association which has gone beyond repair. Regds, Sarla 9819898838
ProsThis software indeed could have been better if the senior management would have understood the service commitment & quality commitment. Regret Mr. Janardhan himself has failed to act seriously on the customer compliant . Now the software which we are using is pathetic .
ConsIts just a bad & dead investment , the orgn does not has highly experience & technical team to handle the troubleshooting, every 6 months the team is changing who again do not have any experience & expertise to understand the technical problem
Recommendations to other buyersMr.Janardhan, you are indeed a good person but I would appreciate to have an approach of becoming a trustful service provider. Have a responsibility to respond back to the calls which you dont attend or miss upon , so that you could get to know the issues of escalations.
Source: Capterra
June 14, 2016
Naveen R.
Team Lead
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 11, 2018

“We have used HireCrfat for our daily activities and we are use to it.”

Overallmy daily task and activity are performing on this software.
ProsFunctionality and customization capabilities Application is able to take load and allows bulk operation easily. Notifications and UI
ConsDetail MIS OR Reports . Software has standard reports but all will not be useful. we have to customize as per our need.
Reviewer Source 
Source: Capterra
February 11, 2018
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Sudha A.
Technical Recriter
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 12, 2019

“Hirecraft Review”

Prosdatabase can be searched very easily with right Boolean search method.
ConsAgain vendors section needs improvement.
Reviewer Source 
Source: Capterra
January 12, 2019
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Prajaktaa J.
HR Consultant
Human Resources, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 22, 2019

“A good Application Tracking System”

OverallA good duplication free software.
Pros1. Good for maintaining database. 2. Helps in identifying internal duplication. 3. Parsing of resume is excellent and no chances of getting double resume in the database
ConsMay be status change stages can be improved.
Reviewer Source 
Source: Capterra
April 22, 2019
Amey M.
Sr.HR Associate
Human Resources, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
June 20, 2019

“Good Staffing Tool”

Pros- Good with finding duplication of CVs - Good User Interface
ConsNothing found as of now using this particular software.
Reviewer Source 
Source: Capterra
June 20, 2019
Aftab K.
Vertical Head - South
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Source: Capterra
September 18, 2009

“Excellent Product ”

OverallEven if you don't plan to buy this tool just have a look at the demo - you would understand why we are recommend this product!!!
ProsAn amazing product - which we have been using for the last 2 years. Good to see that this product has some of the unique features and has improved our productivity.
ConsNone that I can think of.
Source: Capterra
September 18, 2009
Vijay G.
CTO
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
July 15, 2015

“Best ATS ever”

OverallThis application is exceptionally well. support services and implementation of software is smooth and efficient . will recommend to everyone to use this product.
Source: Capterra
July 15, 2015