# HireCraft Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HireCraft the right Applicant Tracking solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/80128/HireCraft/reviews --- HireCraft 3.7 (7) [View alternatives](https://www.capterra.com/p/80128/HireCraft/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HireCraft Ease of use 4.0 Customer Service 3.4 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sudha A. Technical Recriter Computer Software Used the software for: 1-2 years ### "Hirecraft Review" January 13, 2019 4.0 Pros database can be searched very easily with right Boolean search method. Cons Again vendors section needs improvement. Review Source NR Naveen R. Team Lead Information Technology and Services Used the software for: 2+ years ### "We have used HireCrfat for our daily activities and we are use to it." February 11, 2018 4.0 my daily task and activity are performing on this software. Pros Functionality and customization capabilities Application is able to take load and allows bulk operation easily. Notifications and UI Cons Detail MIS OR Reports . Software has standard reports but all will not be useful. we have to customize as per our need. Review Source sS sarla S. MD Management Consulting Used the software for: 2+ years ### "Pathetic, Unprofessional & Irresponsible - Service Provider. " June 14, 2016 1.0 Dear Mr. Janardhan, Greetings! My sincere apology to bring up this matter on this platform , but honestly Hirecraft team have made me so helpless to bring it here . It has been almost 12+months been doing continous followup with your team over the service part . Since the purchase of Hirecraft , not a single time Hirecraft has ever come back with the upgrades installation at our end. We pay AMC charges which covers up upgrades which we never get the benefits , its we who do the followup . 3 Major concern which is happening from last 9+ month that is the parsing quality of cv is pathetic, which your team is highly inefficient to tackle it & solve it out . We have been escalating the matter to all your team including you but regret to express there is no serious professional response on this matter. Does it take 12+ months to solve this issue , either Hirecraft does not has strong technical background person or Hirecraft technical service team is not efficient enough to act upon . We have just been writing , writing & writing . Your team raise the ticket & closes the ticket without completing the task. Today I will express honest feeling its sheer regret to invest in Hirecraft , big loss of monetary value , as post sales the service is pathetic . There could be double standard in your service approach wherein your team must be taking serious service approach towards corporate big clients but when it comes to SME sectors like us , your people are just passing on the balls from one person to another. Regret to express that I am impelled to put this matter here, so that atleast you find some time to respond back to my calls & listen to us . It has been high struggling to find a min bare min solution to our technical issues. Hope to you business is not all about money only its also about the quality service commitment , value to your customer's call , serious approach towards this to solve this. Is Hirecraft an organisation which has value for commitment ? My experiance with Hirecraft is like highly loss of monetary investment & utmost is breach of trust in our association which has gone beyond repair. Regds, Sarla 9819898838 Pros This software indeed could have been better if the senior management would have understood the service commitment & quality commitment. Regret Mr. Janardhan himself has failed to act seriously on the customer compliant . Now the software which we are using is pathetic . Cons Its just a bad & dead investment , the orgn does not has highly experience & technical team to handle the troubleshooting, every 6 months the team is changing who again do not have any experience & expertise to understand the technical problem Review Source Prajaktaa J. HR Consultant Human Resources Used the software for: Less than 6 months ### "A good Application Tracking System" April 22, 2019 4.0 A good duplication free software. Pros 1\. Good for maintaining database. 2. Helps in identifying internal duplication. 3. Parsing of resume is excellent and no chances of getting double resume in the database Cons May be status change stages can be improved. Review Source Amey M. Sr.HR Associate Human Resources Used the software for: Less than 6 months ### "Good Staffing Tool" June 20, 2019 4.0 Pros \- Good with finding duplication of CVs - Good User Interface Cons Nothing found as of now using this particular software. Review Source AK Aftab K. Vertical Head - South Used the software for: ### "Excellent Product " September 18, 2009 4.0 Even if you don't plan to buy this tool just have a look at the demo - you would understand why we are recommend this product!!! Pros An amazing product - which we have been using for the last 2 years. Good to see that this product has some of the unique features and has improved our productivity. Cons None that I can think of. Review Source VG Vijay G. CTO Used the software for: ### "Best ATS ever" July 15, 2015 5.0 This application is exceptionally well. support services and implementation of software is smooth and efficient . will recommend to everyone to use this product. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.