---
title: "Amicus Attorney Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Amicus Attorney Software - reviews, pricing plans, popular comparisons to other Law Practice Management products and more."
source_url: "https://www.capterra.com/p/80199/Amicus-Attorney/"
page_type: "product"
language: "en"
---

# 

 Amicus Attorney Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Amicus Attorney

## What is Amicus Attorney?

Amicus Attorney is a legal practice management software that centralizes law firm operations, integrating with QuickBooks and Office365 to streamline accounting, documents, and communication. It features dashboards for financials, deadlines, and billable hours, along with tools for case management, calendaring, task tracking, and document automation. Time-tracking runs in the background to ensure accurate billing for all client interactions. CARET provides leading practice management and fintech platforms to thousands of legal firms across the world, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET serves more midmarket law firms than any other provider through its portfolio of practice management platforms including AbacusLaw, Amicus Attorney, Amicus Cloud, Abacus Private Cloud, and CARET Legal.

## What is Amicus Attorney used for?

[Law Practice Management](https://www.capterra.com/law-practice-management-software/)[Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Legal Calendar](https://www.capterra.com/legal-calendar-software/)

Top alternative

Featured

Overall rating

Based on 199 user reviews

Reviews sentiment

Positive

64%

Neutral

22%

Negative

15%

Pros & cons

Intuitive and practical interface

Unreliable customer assistance

High and inflexible costs

Starting price

$69

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Amicus Attorney?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getcaret.com/&name=Amicus Attorney)

## Amicus Attorney Overview

Updated August 2026

AI summary

Amicus Attorney provides small and midsize businesses with legal practice management tools spanning case management, calendar organization, document handling, and billing. Notable for its intuitive interface and integrated calendar features, it centralizes workflows for client files, appointments, and billing. Amicus Attorney is available across cloud and desktop platforms, with optional customization and workflow management tools.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Amicus Attorney

3.7 (199)

VS.

[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting Price

$69

Per User, Per Month

Starting Price

$50

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (199)

Ease Of Use

4.6 (546)

Value For Money

3.3 (175)

Value For Money

4.5 (485)

Customer Service

3.4 (184)

Customer Service

4.6 (530)

## Amicus Attorney alternatives

[4.7 (1,742)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (287)](https://www.capterra.com/p/140815/Filevine/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (158)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (77)](https://www.capterra.com/p/165422/CloudLex/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/80199/Amicus-Attorney/alternatives/)

## FAQs about Amicus Attorney

Overview

### What problems does Amicus Attorney solve?

Amicus Attorney solves scattered case information, disconnected calendars, and manual billing workflows by centralizing client files, notes, documents, emails, time entries, and appointments in one system. Small law firms, attorneys, legal assistants, and office staff benefit most from shared visibility into deadlines, to-dos, matter updates, and billable work.

Answer based on 35 reviews

Overview

### Which roles and teams benefit most from Amicus Attorney?

Amicus Attorney is most used by attorneys, partners, and firm owners who need to manage matters, calendars, documents, and client communications in one place. Legal assistants, paralegals, and law clerks use it to track deadlines and case details, while office managers and administrators support billing, workflow coordination, and daily firm operations.

Answer based on 196 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Amicus Attorney built for?

Amicus Attorney is built for small law firms and legal practices, with 99% of reviewers from small businesses and 67% in Law Practice. It also serves Legal Services organizations, which make up 28% of reviewers, while limited use appears in enterprise settings at 1% and IT services at 2%.

Answer based on 199 reviews

Features and Usability

### What are the key features of Amicus Attorney?

Amicus Attorney includes core legal practice features such as case management, calendar management, document management, and billing. Reviewers also highlight time tracking, deadline tracking with court rules-based scheduling, and client file organization. Differentiating features include the client portal, QuickBooks integration, Outlook integration, and mobile access for remote work.

Answer based on 48 reviews

Pricing

### How well does Amicus Attorney handle legal billing?

Amicus Attorney handles legal billing well for many firms by tying timekeeping, matter management, and invoicing together in one system. Small firms often like the easy access to bills, templates, and payment workflows, though some teams run into printing glitches, balance confusion, template limits, or difficult billing integrations.

Answer based on 48 reviews

Integrations

### Which third-party tools and platforms does Amicus Attorney integrate with?

Amicus Attorney integrates with Dropbox for file storage, Microsoft 365 and Microsoft Outlook for email and calendaring, Microsoft Word for document work, Mitratech HotDocs for document automation, QuickBooks Desktop for accounting, and Sage Timeslips for time tracking and billing.

Answer based on 13 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Amicus Attorney?

Amicus Attorney offers in-person training, live online sessions, webinars, videos, and documentation. Basic contact, calendar, and time-tracking features are fairly quick for solo lawyers and experienced staff to learn, but admins and firms setting up workflows, integrations, or document management usually need more time because reviewers describe a noticeable learning curve.

Answer based on 23 reviews

Getting Started and Support

### What customer support options does Amicus Attorney offer, and how do users rate the experience?

Amicus Attorney offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. User experience with support is mixed: some report friendly, knowledgeable staff and quick fixes, while many others describe slow callbacks, long hold times, unresolved technical issues, and uneven follow-through after escalations.

Answer based on 45 reviews

Features and Usability

### How good is Amicus Attorney for legal calendaring?

Amicus Attorney supports legal calendaring with shared events, deadline tracking, reminders, and matter-linked schedules that help firms stay organized. Many small and mid-sized law offices like the integrated calendar and Outlook syncing, but some users report clunky reminders, weak mobile access, limited printing, and inconsistent synchronization.

Answer based on 42 reviews

## Pros and Cons

Intuitive and practical interface

79% positive reviews out of 33

Most reviewers find ease of use valuable, highlighting intuitive navigation and straightforward learning for daily tasks.

Unreliable customer assistance

61% negative reviews out of 36

Most reviewers describe customer support as unhelpful, slow to respond, and often unable to resolve ongoing issues.

High and inflexible costs

73% negative reviews out of 33

Most reviewers report pricing is excessive, with costly subscriptions, added fees, and limited payment flexibility.

Frequent technical disruptions

77% negative reviews out of 26

Most reviewers indicate persistent bugs, system instability, and unresolved glitches disrupt workflow and daily operations.

## Features

AI summary

Based on 1,608 Law Practice Management reviews

Capterra data shows that buyers of Law Practice Management software rank the following features as their top priorities:

-   **Legal Case Management** (**68%** of reviewers rated this feature as critical)
-   **Billing & Invoicing** (**69%**)
-   **Document Management** (**49%**)

Amicus Attorney supports all three features that reviewers rate most important: **Legal Case Management**, **Billing & Invoicing**, and **Document Management**. Combined, these capabilities help law firms organize case details, manage client billing accurately, and keep important documents accessible, allowing teams to handle legal work more efficiently and maintain better control over daily operations.

Legal Case Management

3.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Systematic approach to handling legal cases, matters, or projects within a law firm or legal department

Document Management

3.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Time Tracking

4.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

Trust Accounting

2.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage bookkeeping for client trust accounts

Task Management

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Case Management

2.7 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Amicus Attorney 87 features

### All Features
- 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automatic Backup: Data is backed up automatically to prevent data loss
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Bankruptcy Case Management: Management of a legal case related to insolvency of a business or individual
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Calculators: A tool for automating mathematical calculations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Case Notes: Access and track notes regarding case activities and updates within case files
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Conflict Management: Search and check for conflicts of interest or statutes of limitations
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Court Rules-Based Scheduling: Scheduling based on federal, state, or local court rules and deadlines
- Critical Date Alerts: Notifications received when important dates and deadlines are coming up
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Docket Management: Manage and maintain a detailed record of information and updates associated with each court case
- Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Check-In/Out: Switch documents into read-only mode to prevent concurrent editing by multiple users
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Family Law: For legal practices focusing on issues involving family relationships, such as divorce, child custody, adoption, divorce, and more.
- For Lawyers: Software is specifically designed to address the needs of professionals in the law industry
- For Legal Professionals: Specifically designed to address the needs of law firms and legal departments
- Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Legal Case Management: Systematic approach to handling legal cases, matters, or projects within a law firm or legal department
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Online Intake Forms: Online forms for managing client intake
- Online Payments: Accept and process online payment transactions
- Payment Processing: Accept, record, and reconcile financial transactions
- QuickBooks Integration: Integrates with QuickBooks
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Staff Calendar: Track staff hours through a calendar view
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Trust Accounting: Manage bookkeeping for client trust accounts
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

3.7 (195)

3.7

Based on 195 reviews

## Pricing

Value for money

3.3 (175)

Free Trial

[View pricing plan details](https://www.capterra.com/p/80199/Amicus-Attorney/pricing/)

Basic

$69.00

Per User,Per Month

Amicus Attorney

Custom Quote Available

It includes:

-   Contact management
-   Built-in email management capabilities
-   Task management
-   Legal calendaring with available court rules
-   Dashboard view of task workflow and case studies
-   Lead management and intake automation
-   Portal for secure client communications

Value for money

3.3 (175)

3.3

Based on 175 reviews

## Integrations

[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)[

Mitratech HotDocs](https://www.capterra.com/p/123091/HotDocs-Developer/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.4 (184)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.4 (184)

3.4

Based on 184 reviews

## User reviews

Overall rating

3.7

Based on 199 reviews

Filter by rating

5(56)

4(71)

3(43)

2(14)

1(15)

Mentioned topic

Sorted by most recent

BR

Brooke R.

PI Paralegal

Legal Services

### "Secure and Efficient Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2026

Excellent product, I would recommend the program for any Firm that is looking. I never had any issues with a document not merging, or a file missing. It is very secure.

Pros

Document Merging is very easy and I also enjoyed the Calendar reminders. Amicus provides a way for the shared drive and the program to be linked in together, and we really enjoy that feature at our Law Firm.

Cons

The notes did not have a way to organize or categorize them into sections that you can personalize. It was a very long running note for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2026

Brooke, thank you so much for sharing your experience with Amicus Attorney. We love hearing from happy customers like you!

WD

Wendy D.

Legal Assistant

Legal Services

### "Great for Attorneys"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

November 17, 2025

Pros

I love Amicus Attorney App, very easy and friendly. Keeps everything organized in one place specially files

Cons

The price in comparison with other Attorneys App is more expensive that the others and practically do the same

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 21, 2025

Wendy, thank you for sharing your experience with Amicus Attorney. We're thrilled to hear that our platform is easy to use and keeps your firm organized.

BP

Barbara P.

Paralegal Office Manager

Law Practice

### "Amicus Attorney"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 7, 2025

It was easy to deploy in the two small firms that I worked for, and worked well

Pros

The ease at which you could see the whole case, including its calendar

Cons

Trying to get the attorneys to use it, but that is the same with any new technology and lawyers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 13, 2025

Barbara, thank you so much for sharing your experience working with Amicus Attorney. We really appreciate it!

AN

Anonymous User

Service Manager

Legal Services

### "Great attorney software for law firms"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 15, 2024

Overall, this product is very good; it's easy to use and allows you to create templates and generate documents. It is easy to keep track of time as you can start a counter for billing customers. It also allows for a very big database. My firm files over 300 cases monthly and this product just keeps going.

Pros

Easy to use, handles large databases, offers a variety of features including date calculator, time management stuff, and document templates that integrate with Word. Allows red letter day, appointments, and more.

Cons

I wish you could highlight fields in the status section. Or make something in bold so that the important stuff jumps out.

Alternatives considered

[Time Matters](https://www.capterra.com/p/228265/Time-Matters/)

Reasons for choosing Amicus Attorney

We actually tried both at the same time, Amiuc was just easier to integrate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 16, 2024

Thank you for your review. We really appreciate you taking the time to share your experience with Amicus Attorney.

AN

Anonymous User

Office Administrator

Law Practice

### "It is an ok product but there are newer better products for firm management"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

February 12, 2024

It was easy to use and fairly intuitive.

Pros

It was the product I used from the beginning of my career at a law firm. It has a few quirks but it was a good product. We would have continued to use Amicus Attorney if they did not stop supporting integration with PCLaw.

Cons

It has several quirks but you can work around those once you are more familiar with the program. There are better products out there for less money, however.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 13, 2024

Thank you for your feedback. We will be sure to pass along this feedback to our team and use it to continuously improve our services.

KD

Kathleen D.

Law clerk

Law Practice

### "Not recommended"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

October 27, 2023

Pros

One stop functionality. Decent customer service in training

Cons

Difficult to use. The firm opted out after a few months

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 9, 2023

Hi Kathleen, we're very sorry to hear that your experience with Amicus Attorney did not live up to your expectations. We will be sure to pass along this feedback to our team and use it to continuously improve our services.

DT

Doreen T.

Service Manager

Legal Services

### "Worth the Investment "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 20, 2023

Pros

Amicus Attorney offers a comprehensive case management solution tailored for legal professionals. Its intuitive interface streamlines tasks, making law practice management significantly more efficient. While the integration features with other software are commendable, there's a slight learning curve for beginners. Nevertheless, Amicus Attorney stands out as a worthy investment for firms seeking to modernize their operations.

Cons

Ways to make some notes stand out would be helpful

Alternatives considered

[Time Matters](https://www.capterra.com/p/228265/Time-Matters/)

Reasons for choosing Amicus Attorney

Already using it to much work to switch.. We tried

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2023

Doreen, thank you so much for taking the time to share your experience working with Amicus Attorney. We greatly appreciate your feedback.

SK

Steve K.

Owner

Law Practice

### "Amicus is a bit Old School"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

July 12, 2023

It wasn't great. They promised upgrades but never delivered. The company sold four times during our seven years. It got expensive over the seven years.

Pros

It was pretty easy to set up and there weren't alot of upfront costs. In our early days, it was beneficial.

Cons

Customer service was scarce and often wasn't able to resolve our issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2023

Hi Steve, we're very sorry to hear that your experience with Amicus Attorney did not live up to your expectations. We will be sure to pass along this feedback to our team and use it to continuously improve our services.

AV

Aneta V.

Law Clerk

Legal Services

### "Past user"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

June 28, 2023

I was not happy and I avoided using it

Pros

i did not like amicus at all. there weren't any features that I found user friendly.

Cons

It was very outdated. It was not simple to use, it was hard to manage

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2023

Hi Aneta, we're very sorry to hear that your experience with Amicus Attorney did not live up to your expectations. We will be sure to pass along this feedback to our team and use it to continuously improve our services.

HS

Haley S.

Legal Secretary

Legal Services

### "Pretty Good Product"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 15, 2023

My experience with Amicus has been good and I've never had any real issues with it.

Pros

The ease of use is the best thing about the product.

Cons

The look of the program seems a bit outdated. Also the formatting of the invoices when you print them is a weird.

Review source

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Response from Vendor

August 2, 2023

Hi Haley, thank you for taking the time to leave your review. We appreciate your feedback and are thrilled to hear that our platform has been easy for your firm to use.

[View all Reviews](https://www.capterra.com/p/80199/Amicus-Attorney/reviews/)

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