# Page 5 | Amicus Attorney Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Amicus Attorney the right Law Practice Management solution for you? Explore 199 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/80199/Amicus-Attorney/reviews --- Amicus Attorney 3.7 (199) [View alternatives](https://www.capterra.com/p/80199/Amicus-Attorney/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Amicus Attorney ## Showing most helpful reviews Showing 101-125 of 199 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TM Thomas M. Attorney Law Practice Used the software for: 2+ years ### "Solid program and excellent support" July 27, 2020 5.0 I have had a very good experience with Amicus especially with integrated file/contact/case management. Pros Very functional and practical product. I have used it for many years, mostly for calendaring, contacts and file management. Best customer support of any software I have ever worked with! Completely responsive and effective. Cons Integration with SOQUEL serve can be tricky but customer support is usually able to resolve issues, and my own IT person handles what they do not/cannot. Review Source JK Jeff K. Owner Law Practice Used the software for: 2+ years ### "Excellent software" October 23, 2018 5.0 Some frustrations here and there, but benefits greatly outweighed the issues. The best thing is that I can sleep at night without waking up wondering about this or that case. Really has improved my professional life and hugely improved my personal life, because the software really ties up the loose ends. Pros Handles all aspects of a law practice: (1) contact management (2) file management (3) document management (4) communication management. I love having everything at my fingertips. Cons Nothing comes to mind. Works pretty well. Review Source JD Jacob D. Attorney/Partner Law Practice Used the software for: 2+ years ### "A flexible tool for a small practice" July 16, 2019 4.0 Helps with bankruptcy hourly billing. Pros That I can access my billing and client info from anywhere Cons Tends to freeze/glitch when doing billing. Review Source Response from CARET July 22, 2019 Dear Jacob, Thank you for taking the time to review Amicus Attorney. At AbacusNext, we believe it's extremely important to deliver high-quality products that help you manage your practice. We're glad you find Amicus Attorney flexible and mobile. Thank you for your patronage; we look forward to being of service for many years to come. Warmly, Katie Ternes Marketing Coordinator AbacusNext (858) 882-4882 JN James N. OWNER Law Practice Used the software for: 2+ years ### "Unreliable. Will shut your practice down one day per week." November 6, 2017 2.0 It works great, on the rare occasions it actually works. Pros Program is easy to use. Has features fitted for its intended purpose. If it worked, I'd really like it Cons simply put, it doesn't work half of the time. If you want to spend billable hours watching the status bar spin, and spin, and spin, this is the program for you! If you enjoy sitting on hold for hours, waiting for support staff to answer, then finally tell you that there is a glitch in the system, but they'll have it up and running in no time, this is definitely the program you want. Conversely, if you want to work on a consistent basis with a program and works as hard as you do, better pass. Review Source DE Dominique E. Paralegal Law Practice Used the software for: 2+ years ### "Amicus Review" February 21, 2019 5.0 Pros It interfaces well with Outlook and Word. You can customize the billing portion to fit your needs. Cons Customer support isn't very helpful and hard to understand. It would be nice to be able to change font/colors for viewing ease. Review Source CU Cynthia U. office manager Legal Services Used the software for: 2+ years ### "Amicus Attorney Review" July 23, 2020 4.0 Pros I like where you can see the expenses you have in a case. Also, you can charge a credit card payment to a client in Amicus. Cons It does not allow you to have some features that other leading legal software has right now on the market. Review Source DM Dany M. Intake Specialist Law Practice Used the software for: 1-2 years ### "Needs a visual update!" November 26, 2019 3.0 Overall, not a big fan of the software. It could be difficult to navigate, slow, and glitchy. Not being able to access file from Amicus outside of the office could cause issues as well. Pros One of the features I enjoyed most was the ability to link emails to a client's file. In the legal world, emails are very valuable and important to each client's file so the ability to easily link each email was a time-saver. Cons The software is "old-school". It is visually unappealing and often times seemed archaic. The fact that it wasn't compatible with Word docs could be problematic and it's sorting feature leaves a lot to to be desired. Review Source RR Rick R. Attorney at Law Law Practice Used the software for: 2+ years ### "I've been using Amicus since Small Firm Edition, back in 2008 when I launched my practice. " February 5, 2018 5.0 Time Savings Consistency Ubiquity Organization Institutional Memory Pros Amicus makes it easy to keep all my information in one place, and to make that information accessible remotely through the portal, and through synchronization with my smart devices. Cons I was disappointed when the court rule support was dropped out a couple years ago, but I look forward to its return (in my state) in the near future. The court rules were, when I selected Amicus from a then-smaller pool of CMS candidates, the most distinguishing and beneficial feature to me, as I have a poor sense of time, and it relieved me of much worry about deadlines and due dates. Review Source FW Floyd W. Admin Law Practice Used the software for: 2+ years ### "Best program we have used since 2002" January 30, 2018 4.0 Time tracking, Conflict Checks, interface with QuickBooks Pros the Amicus anywhere and the ease of use for first time employees. The Amicus anywhere is not quite phone/table mobile but i expect it will become available Cons We do not, rather hate, the forced use of Client ID and Matter ID numbers. We have returning clients with different issues and the Client ID / Matter ID get linked together and the only common issue is the Client name. We do not use Client ID or Matter ID #'s. we wish there is a way to opt out of use or make the ID line as information only. this would be selected as a check box in Setup of a file for a client? Review Source AT Adrian T. Legal Assistant Legal Services Used the software for: 2+ years ### "Best legal software on the market." October 9, 2018 5.0 We are pleased to have the software. It simplifies our schedules and provides all the client information that allows the office to streamline our work. Pros The software is very easy to learn and use. It helps arrange all of our cases in an organized manner. Calendar features provide our office with a day to day schedule. The software allows the office staff to leave case notes and memos without the use of extra paper. Cons The required updates. It has been difficult trying to updated abacus changes through our server. Once the changes have been made, it appears that software enables our staff to keep track of client files efficiently. Review Source LW Lorie W. Owner Law Practice Used the software for: 2+ years ### "Amicus Attorney from the eyes of the unsophisticated" September 17, 2018 3.0 My biggest daily problem is that it is too easy to turn off the platform. When I click the red x to close the window I am in, the entire program closes, throwing the other users offline. Then they have to shut down Amicus and I have to restart it from my station and they have to restart on theirs. A simple pop up that says "are you sure you want to close?" would be great. I also would LOVE to have an Amicus app, so that when I am in court I can check my calendar instantly. I have to ask for a recess so that I can call my office and see if I am available instead of knowing by the click of my phone. Pros The calendar and the conflicts check. The calendar is the easiest calendar I have used. Cons That there is no app for my mobile phone. Review Source JW Jonathan W. President Legal Services Used the software for: 2+ years ### "Using Amicus for 17 years" July 27, 2016 5.0 I selected Amicus Attorney as my practice management software the day I opened my solo practice almost 17 years ago., and have never been disappointed. I had researched competing software, and realized that the Amicus interface was far superior. Although I occasionally look at alternatives, my initial assessment remains the same, and I would choose Amicus Attorney if starting anew. Pros Ease of use for daily functions; time-keeping and seamless integration with PCLaw; calendar and to do features. Cons 1) that a full featured cloud version is not yet available; and 2) that it does integrate fully with Worldox as a document manager, rather than the rather unhelpful document links within Amicus. Review Source MW Michelle W. Legal Assistant/Office Manager Law Practice Used the software for: 2+ years ### "Would Switch but have too much time & money invested" September 17, 2018 2.0 I am pretty frustrated with Amicus, to be honest. Pros Maybe that it is so basic to use that anyone can use it. Cons Because that it is so basic to use, it is hard to customize it to our firm's needs and wants without having to be a detective or calling customer support and taking so much time out of my already extremely busy day. Also, we pay the monthly subscription fee and we do not get any notice that there is an update. This monthly fee is for the maintenance, yet, we do not get any notification for the updates. It just seems like there should be an email that should go out. Review Source MF Marcela F. Legal Assistant Law Practice Used the software for: 2+ years ### "Could Improve" July 28, 2021 3.0 Pros How you can link names to the matter. Place for notes. Cons That doesn’t offer a way to draft templates and have documents auto generate based on the Information saved in the system, doesn’t link emails, doesn’t have a way to time spent in each matter. Review Source CP Corey P. Attorney Used the software for: 2+ years ### "I could not practice law without Amicus Attorney" January 30, 2018 5.0 Excellent case management Pros I love the ability to access nearly a twenty year history of cases easily and effectively. The interface is intuitive and extremely easy to use. Cons I wish that there were more free updates to the software. With so many changes in the tech industry I don't want to have to buy a new program every few years. Review Source mR marty R. Attorney Law Practice Used the software for: 2+ years ### "No support for older editions" April 16, 2019 2.0 Relied on it for a number of years, but will not pay the exorbitant subscription price (that they won't even post on their site). They refuse to assist with migration of Classic product to new computer, and of course, it won't run. AVOID Pros Time tracking - simple and intuitive and it was the feature I most used Cons Pushing users to high price subscription models without options Review Source AP Ashley P. Paralegal Legal Services Used the software for: 2+ years ### "Amicus review" July 21, 2021 3.0 Pros The contact rolodex was very helpful. The program was east to learn. The contact layout was great. The calendar system was amazing as it would remind you that you have an upcoming appointment. Cons I felt like the software was very basic and was mainly used for a calendar system or for taking notes. Review Source JS Jody S. Law Clerk Law Practice Used the software for: 2+ years ### "I work in Amicus daily. My overall experience working with this software is great." January 30, 2018 4.0 This software keeps me organized and on top of my daily work product and time sheets. Pros Love the calendar, file organization, communication centre and time sheets. The overall layout of the file folder is great and the customization of each file type and Document Groups is a great feature. Cons Not a fan of the document feature. If you don't file the document in the system on the day you are working on the document then the date is the date when the document is entered. There is no option to change the date. Review Source RS Ranj S. Legal Assistant Law Practice Used the software for: 2+ years ### "Upgrade" October 18, 2018 5.0 I have just had to tweak the program to my preference. I was able to do this very easily with the assistance of technical support. The technical support team has been very helpful. Pros The transition from the old Amicus program to Amicus Platinum was very easy and non-stressful. Cons Some features are a challenge. For example the size of the font for emails needs to be automatically saved to the users preference. You cannot change the time for email synchronization. You cannot cut and paste into an email prior to integration Review Source VR Verified Reviewer Associate Attorney Law Practice Used the software for: 6-12 months ### "Easy to use" September 18, 2018 4.0 I store everything in amicus. I can link my emails to it, phone calls, etc. Pros I like its functionality. It only took a few days for me to get used to using it. Cons It unexpectedly quits a lot, particularly after the most recent update. Review Source JO Janne O. Attorney Law Practice Used the software for: 2+ years ### "Amicus Attorney Premium and the True Solo Practitioner" August 24, 2018 5.0 Amicus Attorney is my life -- everything is on Amicus Attorney. Pros The most important aspect of this program is that information only needs to be put in ONE time and it is available throughout the program. Cons My most recent reinstall to a new machine which had the brand new version of Windows 10 was very difficult and took a substantial amount of time -- but Tech Support (often more than one agent and at one point we had FIVE) was with us constantly and helped with the communication with Windows. Review Source MS Melissa S. Office Manager Law Practice Used the software for: 2+ years ### "My Amicus Review" February 2, 2018 4.0 Saves us time because that is where we store contact information, client updates on the case and calendar appointments for clients. Pros I like that we can store information on the Notepad section for each individual client. I also like that you can send "instant" messages to co-workers. Cons The software times out after awhile and I have to close the entire program and reboot it. Also, when I'm in the calendar and look at a date in the future if I reopen the calendar it does not default back to the current date. Review Source EM Evelyn M. Paralegal Law Practice Used the software for: 2+ years ### "Amicus Attorney" October 10, 2018 4.0 As I mentioned to CSR - entering calendar dates and client information the program is great. Pros calendar entries are quick. setting up contact information and new files is wonderful. Cons I don't use hot docs other than for check requests and setting up new files. I find that receiving a document such as a pleading from an attorney who used hot docs sometimes is not friendly with word. I usually will take the contents from a hot doc document and use my own pleading formatted documents. Review Source LV Lance V. Owner Legal Services Used the software for: 2+ years ### "Amicus Attorney review" July 15, 2020 4.0 I've used the product for 25 years. I won't ever change. It works well for my practice. Pros The integration of the calendar, contacts, files, and billing is ideal for my practice. Once it is set up, it's very easy to use. Cons I wish certain things were customizable like the email templates. Review Source CL Carmen L. Billing Manager Used the software for: 2+ years ### "Chris is awesome, very detailed and knowledgeable." August 1, 2018 5.0 Pros The software is basically user friendly although not entirely. We usually have no trouble getting help from tech support. Cons I find that making changes to existing billing templates is no so user friendly. Even the techs had issues with the changes. I prefer not to call a tech every time I want to make a change to our invoice. It would be nice to have that change back to a more user friendly system similar to "Amicus Small Firm Accounting". Review Source Similar Products Featured