# Page 7 | Amicus Attorney Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Amicus Attorney the right Law Practice Management solution for you? Explore 199 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/80199/Amicus-Attorney/reviews --- Amicus Attorney 3.7 (199) [View alternatives](https://www.capterra.com/p/80199/Amicus-Attorney/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Amicus Attorney ## Showing most helpful reviews Showing 151-175 of 199 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Andrew M. HMFIC Law Practice Used the software for: 2+ years ### "I use the Amicus Online version. Very helpful for a single attorney office." July 14, 2020 5.0 Pretty good Pros Online and therefore I cannot lose the program. Cons Does not share all features of the Amicus software version. Review Source AH Ashley H. Assistant Legal Services Used the software for: 2+ years ### "Great features" September 21, 2018 4.0 Pleasant Pros Not as great customer service to assist with the features Cons Customer service could improve. Response time slow Review Source AP Ashley P. legal assistant Law Practice Used the software for: 2+ years ### "Amicus review" October 23, 2018 4.0 Pros I appreciate the flexibility of scheduling (red letter dates versus appointments). Customer service was friendly and was able to fix our problem quickly (We got a "read only" error) Cons I am still new to the office/system but so far Amicus seems to be able to cover all the basics needed to run a law office. Review Source ST Sherry T. Legal Assitant Law Practice Used the software for: 2+ years ### "It has not been great. Numerous issues." January 30, 2018 1.0 Pros When it works properly the ease of sending and saving emails to a file and the calendar. However this new program has yet to work properly. Cons Still is not working to its potential. Support is not always helpful and the online Amicus Knowledgeable Base does not help for our issues we are experiencing. Review Source RS Richard S. Attorney Law Practice Used the software for: 2+ years ### "Good concept; slow, slow, slow, slow execution. Afternoon speed is particularly bad." January 30, 2018 3.0 I like the organization but the speed is very frustrating Pros As a sole practitioner, I like the organization and the ability to track time. I like the system of keeping contacts with matters Cons I typically have to use MS Outlook if I want to find an email more than several months old. No support to speak of. Slow Review Source DP David P. Owner Law Practice Used the software for: 2+ years ### "Love it when it works. Hate it when it shuts down. When it is down, the office shuts down." February 2, 2018 3.0 Help a great deal with practice. Pros Connectivity to email and billing. Comprehensive program, easy to use. Love the integration of the various parts of the program. Cons When the system shuts down. It shuts down approximately once a week. It could be an hour or all day. We are paralyzed when it happens. Review Source TJ Tammy J. Office Administrator Law Practice Used the software for: 2+ years ### "Amicus Attorney Review" October 22, 2018 5.0 It's a good tool to keep everything streamlined and in one location. Pros Ability to have all coworkers on the same page with appointments, files, etc. Cons If we have a power outage, it takes quite a while for our IT team to get us back on line with Amicus. Not sure if it's more of an Amicus issue or an IT issue. Review Source CM Cammi M. paralegal Used the software for: 1-2 years ### "Amicus is very user friendly" September 5, 2017 5.0 Pros It was easy to navigate the Amicus software. There are a lot of great features that make organizing client information a breeze. Cons The only thing I didn't like is that I had to use a separate documents storage program rather than having it combined. Review Source SI Sarah I. legal assistant Used the software for: 2+ years ### "Good overall, frustrating implementing changes, over the phone help service is ineffectual." January 30, 2018 3.0 Pros Organization of Amicus is good as well as the BF system. Lots of information can be put into the file if need be. Cons Not easily customizable. Take s a lot of time to re-do Generate Documents or the system can get bogged down and it is slow when trying to mark off tasks or enter events. Review Source TB Terry B. Software Support Computer Software Used the software for: 2+ years ### "Good for all your Legal needs " October 12, 2018 4.0 The newer version is more polished and refined. Less bugs and glitches, and easy to navigate. Much happier. Pros It connects legal with billing without using different softwares Cons Previous versions not as smooth and cause multiple issues with generating reports, shutting down unexpectedly, and multiple glitches. Review Source DJ Denise J. Managing Partner Hospital & Health Care Used the software for: 1-2 years ### "Amicus Cloud Review" July 28, 2016 5.0 I have been using the Amicus cloud edition for over a year. It has assisted me greatly in creating and sustaining a successful business model and structure. Pros Ease of use, functionality, tracking, billing and invoicing could not be any easier. Automatic email tracking, billing and document management is remarkable. Cons Additional reporting options as well as a little more customizable features would be nice. However, Amicus is always open to feedback from customers. Review Source AC Aaron C. Managing Partner Law Practice Used the software for: 2+ years ### "Amicus is the worst practice management software I have used." January 30, 2018 3.0 Pros It operates. I cannot really come up with anything else.If I could do it all over again, I would not purchase this software. Cons Not only was the software expensive upfront, the maintenance costs have jumped significantly with little support. The software is not user friendly. Review Source ML Maria L. Administrative assistant to a lawyer Used the software for: 2+ years ### "Really enjoy the many choices and information that we can add to a clients file" February 5, 2018 5.0 Pros I like that I can email or call someone if I need any help. But I do use the Help button from time to time. And that helps me a whole lot Cons I get frustrated sometimes when it doesn't open properly in the morning. But we have a system to reboot it then it works well. Review Source MM Morgan M. lawyer Used the software for: 2+ years ### "I love the calendar and docketing features. That is all I use. " January 30, 2018 4.0 Pros The docketing and calendar features are both very helpful to me in organizing my practice and ensuring I capture my time. Cons There are issues with my Amicus calendar syncing with my iphone but aside from that I don't have anything negative to say about Amicus. Review Source TR Tara R. Assistant Law Practice Used the software for: 2+ years ### "good Products" October 9, 2018 4.0 It isn't too bad at all. Pros Amicus is easy to use software that you can put all your information into. Cons Cost of all the attachments is a little excessive.... the Hot Docs cost going to subscription is insane price when we already bought the product for full price. Review Source TC Todd C. I.T. Manager Information Technology and Services Used the software for: 2+ years ### "Great office management software" January 30, 2018 5.0 Time and client management Pros Every user has the ability to view calendars/schedules and maintain client files. File sharing is very easy. Cons Charges associated with mobile access are an additional maintenance cost. Features should be included in purchased versions. Review Source DG David G. Managing Partner Law Practice Used the software for: 2+ years ### "We have successfully used Amicus to manage our 12-atty law practice for nearly 20 years" January 30, 2018 4.0 Pros Good user interface; user customization to adapt to many areas of law practice; interface with TimeSlips; good interface with MS Word and Outlook Cons Frequent crashes; no longer supports telephone dialing; a few quirks that require user experience to handle Review Source KH Kelora H. Lawyer Law Practice Used the software for: 2+ years ### "I see the potential benefits of this program but we've had too much difficulties with some features" February 2, 2018 4.0 Pros It has great features when they can be used. Unfortunately, we've never been able to make use of some of those features. Cons Difficulties with integration, file information hasn't always transferred and help was often no help at all. Review Source JR Jenel R. Administrative Assistant Legal Services Used the software for: 2+ years ### "Amazing tracking files & time " July 27, 2016 5.0 Easy to use and understand. Love the features like tracking of incoming and out going documents, tracking of time, deadline tracker, and working with other programs like Outlook. Pros Tracking of incoming and out going documents. Tracking of time. Deadline tracker. Review Source GW George W. Attorney Law Practice Used the software for: 2+ years ### "title" September 18, 2018 4.0 I have used Amicus for over 20 years. Pros Calendar, time records, contacts, and billing, all in one place. Cons The separation of time records from accounting and billing. Also, declined to continue when they wanted to charge me monthly. Review Source MR Mary R. Attorney Law Practice Used the software for: 2+ years ### "Amicus Attorney" January 12, 2017 4.0 In my use of Amicus Attorney, I found that the program required a lot of data entry. It would be better if certain features could be more intuitive, such as automatically pulling data from a calendar entry. Pros The report generating features. Cons It takes too much time to enter relevant data. Review Source Response from CARET January 13, 2017 Hi Mary! Thank you for your positive review. We love hearing feedback, and we'll pass on your feedback about data entry to our developers. Thank you for using Amicus Attorney! VR Verified Reviewer Administrative Assistant Law Practice Used the software for: Less than 6 months ### "Great Software!" October 11, 2018 5.0 Pros Amicus Attourney is a very user friendly program that enables you to have everything you need in one place. Easy to learn! Support is very efficient and responsive if you need assistance with anything. Cons So far I have not run into any features of the software that I did not like. Review Source BT Bradley T. Business Manager Legal Services Used the software for: 1-2 years ### "Opinion" September 14, 2018 4.0 Pretty good. For the most part I'm happy with it. Pros I like how easy it is to go between attorney and billing. I like that I can get a lot of information regarding the billing and prepare a bill right from the file Cons The reports. I have a hard time getting the financial information I need from the reports. I had more options in Amicus Accounting that I no longer have. Review Source SB Shandra B. Legal Assistant Law Practice Used the software for: 2+ years ### "I do not feel it is very user friendly." February 6, 2018 3.0 Pros It does the job, I suppose. Cons Too many little quirks. Not user friendly. Features we don't need in our firm and what we do need to use is rarely accurate and usable. Review Source MNA Melanie N. A. Associate Used the software for: 6-12 months ### "There are so many features, it is definitely worth your money. " July 12, 2018 5.0 Managing my case load and client information. Pros I like having everything in one place, client contact information, case notes, calendar information, etc. Cons With so many features its difficult to understand and use all the features sometimes. I would like to get to be able to use them all. Review Source Similar Products Featured