# SmarterSign Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SmarterSign the right Digital Signage solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/80402/SmarterSign/reviews --- SmarterSign 4.5 (40) [View alternatives](https://www.capterra.com/p/80402/SmarterSign/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SmarterSign Ease of use 4.2 Customer Service 4.7 ## Pros and Cons in Reviews DW David W General ManagerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “they have a great support team when you need to make a call into them they get you results very fast“ July 14, 2022 MC Metz C Assistant Club Operations ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “It can be difficult to update certain slides where you may schedule it to have a certain transition but once you click on something else it doesn't save that transition and you have to start back from scratch.“ July 25, 2022 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner Food & Beverages Used the software for: 2+ years ### "Pizzeria Menu Boards" July 18, 2022 5.0 A+. Have recomended to family and friends in the past and will continue to do so Pros Its simple, quick, with great results and feedback from customers Cons Making updates can be A little time consuming Review Source AK Alexis K. Senior Marketing Manager Food & Beverages Used the software for: 2+ years ### "Robust function and easy to deploy" July 25, 2022 4.0 Pros SmarterSigns is easy to customize whether you have a full marketing team or not. It's easy to edit, schedule, and update as needed, and the stable connection is golden. Cons The price and having to use your equipment. Alternatives considered [Rise Vision](https://www.capterra.com/p/87694/Rise-Display-Network/) Reason for choosing SmarterSign The client had a familiarity and didn't want to change. Review Source JA Jessica A. Retail Manager Food & Beverages Used the software for: 2+ years ### "Review" August 2, 2022 3.0 Pros Easy to use and I am able to customize. Cons When you click on a word the font and color changes. Some functions take several steps to do. I called for help and the person I spoke to did not seem like they wanted to help. Review Source HF Heidi F. General Manager Food Production Used the software for: 2+ years ### "Metz @ Scranton Prep review" July 25, 2022 5.0 LOVE IT!! I believe that I was the first account with Metz Culinary Management to use Smartersign 15 yrs ago, when I was a director at Pocono Medical Center. We were the "guinea pigs" and loved everything about it, especially the support and immediate response we get when we have any issue. I have recommended it and had it installed at both Misericordia University and Scranton Prep, when I moved on to become a Manager there. I recommend it for the other accounts when we get new business--Excellent product and service! Also, a couple years ago, I was off one day from work with an unplanned hospitalization and was still able to change the signage from home for Superbowl Friday special activities! The students didn't even notice that I wasn't there. This is one of the best features--the ability to manage the software from anywhere. Thanks for everything! Pros Ease of use, support from the company The signage always looks nice and professional. Our client loves it! Plus the students get such a kick out of seeing their picture, when we post special events in the Servery. My client can send me a picture from a sporting event, or art show coming up, or whatever, and I can instantly post it on the TV for all to see. The students and Faculty really like the TVs--it brightens the whole place and brings it to life, in real time Cons Not easy to delete unused pictures that have been previously scheduled, but I need to call and get instruction on how to use that feature--I'm sure it can be done, but I just haven't learned how Reason for choosing SmarterSign Our company has occasionally chosen, for some other accounts that I have visited, just a regular TV with signage on a memory stick that has to be changed manually daily. I would not want that and do not recommend that for any new account. To me, it's not worth whatever money they are saving, because if someone is not there, who knows what has to be changed, the content will either be incorrect or the TV will be turned off. Plus, that approach takes way more time to manage--again, not worth it to me. Review Source JB Jen B. Director of Operations Marketing and Advertising Used the software for: 2+ years ### "Smarter Sign for Digital Signs" July 12, 2022 4.0 We have a network of sign and a couple of our locations use this software. As mentioned, I find it easy enough to use and enjoy the simplicity of it but it is behind on technological updates such as the programmatic access which would be critical before adding new sites to the software. Pros I like the simplicity and user friendly design. I like how I can get availabilities of the screens very quickly. Cons POP report information can be a hassle to obtain which is very important for our company. Many times we will have multiple creatives and we have to select the ads to get the report which can be hard to remember sometimes. Wish the system could retain the info on what ads ran and grab the report. Uploading artwork and the file storage seems to have more step than competitors. Behind on dynamic capabilities. One of our biggest upgrade requests would be being able to schedule programmatic scripts through and HTML file. Review Source KH Kelli H. Manager Restaurants Used the software for: 2+ years ### "Works well for everyday use" July 19, 2022 4.0 I think it's been a good relationship. On site techs might be a nice add on Pros The multiple functions and play settings Cons The set up part was the worst. After I figured it our with \[SENSITIVE CONTENT\] it was A LOT easier Reason for choosing SmarterSign It was actually already installed during my take over as manager Review Source MC Metz C. Assistant Club Operations Manager Hospitality Used the software for: 2+ years ### "A very nice product to keep your members updated" July 25, 2022 4.0 Overall, this is a really nice piece of software that is very helpful for us in our communication efforts with our members throughout the year. Pros This software allows us, as a country club, to keep our members up to date on upcoming events going on around the Club. It also gives us the ability to showcase photos of our Club, which can be great when we have guests visiting the Club. Cons It can be difficult to update certain slides where you may schedule it to have a certain transition but once you click on something else it doesn't save that transition and you have to start back from scratch. There are some finnicky pieces to the software for sure. Review Source AD Arnold D. Retail Manager Food & Beverages Used the software for: 2+ years ### "SmaterSign will Open Your Eyes!" July 18, 2022 5.0 I've been using SmarterSign for more than five years and I've grown to rely on it as an integral part of my sales. If you use it correctly it Will help you build sales. Pros Simple yet elegant in its operation, it gives you the ability to Advertise not simply create signage. Cons Can't think of any cons. In fact, I was never trained to use the program and taught myself over the course of an afternoon. It's that intuitive! Review Source TH Tanis H. Coordinator of Recreation and Therapy Government Relations Used the software for: 2+ years ### "Improved communication" July 25, 2022 4.0 great Pros Communication to families and residents, staff improved because of Smartersign. Cons Would like to upload posters previously made. Is this an option? Review Source Response from SmarterSign July 28, 2022 Tanis, Thanks for the feedback. You can absolutely upload posters previously made. Simply go to the MY MEDIA section in the CONTENT tab and click on "upload media". You should be able to upload your posters and use them on your signs. If you have any questions or need help please reach out to support at 888-917-6278 option #2. SG Sissy G. Administrative Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Great Quality and Super Friendly" July 19, 2022 5.0 My experience with SmarterSign has always been quite pleasant. Pros The simplicity of usage and tech support are my favorite. Cons Unable to delete older content due to usage from past. Though tech support may be able to assist with this issue too. They are super fabulous. Review Source DS Darby S. Owner Real Estate Used the software for: 2+ years ### "Smartersign" July 21, 2022 5.0 Easy to use and understand - learning curve is minor. Pros I like how easy it is to update our clients ads on multiple signs. Cons Setting how long an adult runs is slow. It’d be nice if you could select an end date verses scrolling to find it. Review Source JB Janis B. Administrative Assistant Hospital & Health Care Used the software for: 2+ years ### "Great Communication Tool" July 12, 2022 4.0 Allows to readily provide communication to staff and residents. Pros The ability customize and to schedule specific slides. Cons Don't find the most user friendly, but have learned how to get around the challenges. Review Source BL Brian L. Operations Advisor Food & Beverages Used the software for: 1-2 years ### "Multi unit Administrator" July 18, 2022 5.0 Pros The ease of use is most impactful to me. I am not very techy and I was able to learn this quickly. Cons I cannot think of any cons. The software is easy to access and use. Review Source RC Rhonda C. Owner Restaurants Used the software for: Less than 6 months ### "SmarterSign great for small Businesses. " July 22, 2022 5.0 With a changing menu everyday SmarterSign saved me time and money with the ease of making changes. The staff and the support are great. Pros Ease of use, just log on and you have everything you need at your control. Cons When producing text they should have the format painter program that is in word. Review Source JR Jeff R. General Manager Hospital & Health Care Used the software for: 2+ years ### "This is a nice product to use but a person like myself needs training as i have only been here less" July 12, 2022 4.0 Pros The product is currently not easy to use due to no proper training Cons I have no training. I would need more to utilize the system properly Review Source Response from SmarterSign July 14, 2022 Jeff, Thanks for your valuable review of SmarterSign. As a user of the SmarterSign system you do get unlimited technical and user support (including training). Please reach out to us at support@smartersign.com and we can arrange training. You also can find our self-service help system at smartersign.com/support. MD Melissa D. Director of HR/Compliance Transportation/Trucking/Railroad Used the software for: 2+ years ### "Communication" July 13, 2022 5.0 SmarterSign helps us communicate and share information in a fun and attention getting way. Pros Allows information to be spread to multiple sites. It's eye drawing and gets attention of the employees. Employees are more likely to notice and read than something posted on a bulletin board. Cons There aren't any cons that I can think of. Review Source DW David W. General Manager Hospital & Health Care Used the software for: 2+ years ### "Smarter Sign " July 14, 2022 5.0 it has been a great addition to our operation so easy to use and can change a board in minutes if needed they have a great support team when you need to make a call into them they get you results very fast Pros How easy it is to use easy to setup and easy to input information Cons I can not think of anything at this time maybe more vertical boards Reason for choosing SmarterSign it is what my company is using Review Source VR Vernon R. Executive Chef Food & Beverages Used the software for: 1-2 years ### "Easy to use" July 12, 2022 5.0 Wonderful product Pros I like The ability to change the content daily Cons Repeating the data entry for duplicate signs Review Source Response from SmarterSign July 15, 2022 Vernon, Thanks for the valuable feedback. I see that you are having trouble with having to duplicate work for multiple signs. You do have the ability to have multiple signs watch the same Channel from our SCHEDULE tab. If you have any questions or would like to have us show you how to do this please call us at 888-907-6278. Every user of SmarterSign gets unlimited technical and user support on our toll free line. JS Jennifer S. Food and Nutrition Director Hospital & Health Care Used the software for: 2+ years ### "Wish it was easier to program" July 12, 2022 4.0 The customer service is great, but the programming needs improved. Pros I like the way it looks. I don't really like much else about it. The customer Service is always great. Cons I hate that we can not program the menus for multiple weeks. I hate that we have to go week by week, it takes forever. There should be no reason as to why there isn't a calendar that we can pick which dates we want a program to run on. Reason for choosing SmarterSign I didn't choose SmarterSign. My company chose it for us. Review Source SB Steven B. General manager Restaurants Used the software for: 2+ years ### "General manager " July 12, 2022 4.0 Excellent Pros Easy to use. I was able to add menu items. I am able to edit/delete menu items. Any time I need to change a price it is very simple to do so Cons Nothing I can think of. I also have nothing to compare this to Reason for choosing SmarterSign Good reviews Review Source KK Katherine K. Manager Retail Used the software for: 2+ years ### "SmarterSign Review" July 13, 2022 5.0 Pros I like the ability to customize the screens, the schedule, and different channels. Cons The box that connects the software to our TV's tend to not work very long term. Seems like every year or so we need to replace the old one. Review Source ZG Zane G. Director Food & Beverages Used the software for: 2+ years ### "General comments " July 18, 2022 5.0 Overall happy Pros Customer service and ease of use. Always someone available to talk too. Cons Template design can get tricky. The scheduling of content could be easier. Free text date and times instead of arrow controls. Review Source TH Timothy H. Director Food & Beverages Used the software for: 2+ years ### "Good overall" July 21, 2022 4.0 Great experience overall would just have some suggestions Pros Easy to program static menus. The way it is currently Cons Need easier way to program rotational menus that is not so time consuming Review Source JF Jason F. Owner Food & Beverages Used the software for: 2+ years ### "Our little Italy " July 18, 2022 5.0 Have no complaints or issues with smarter sign Pros The ease at which to update my screens . I can log on right from my computer and update all 6 of my displays Cons Nothing not to like. Haven’t had any issues at all Review Source DA Dino A. President Consumer Services Used the software for: 2+ years ### "review" July 15, 2022 5.0 Pros Ease of use over another product that we were shown Cons With it being so very easy to use, and drag and drop features, old buzzards like me can figure it out Reason for choosing SmarterSign We were given a demonstration with an android based product, which was complicated. We like the ease of use and how everyone can update and schedule our events Review Source Similar Products Featured ## Related categories [Digital Signage](https://www.capterra.com/digital-signage-software/)