# AxisTV Signage Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AxisTV Signage Suite the right Digital Signage solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/80424/AxisTV-Enterprise-Software/reviews

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AxisTV Signage Suite

3.9 (14)

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Last updated March 13th, 2026

# Reviews of AxisTV Signage Suite

Ease of use

3.9

Customer Service

4.4

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

Tom B.  
Assistant Director of Creative Services  
Education Management  
Used the software for: 1-2 years

### "Reliable with a learning curve"

December 4, 2018

4.0

We use AxisTV to display content on screens in our academic buildings on a college campus. It is extremely reliable and updates almost instantly when new content is uploaded. However, it is a bit challenging to use the online interface. It is also very picky on the format of videos used in playlists, and can shut down an entire playlist if a video is not the right codec or format.

Pros

AxisTV is very reliable to continue playing slides and more advanced content when you need it. It takes very little time for the system to update content to each screen and can effortlessly broadcast to hundreds of screens.

Cons

It's not the most user friendly interface. A few steps need to be taken to publish content, and some of the steps aren't exactly clear. We try to only have a few people publish to our screens because we would need to train others on how to use the interface. It also only handles a few types of advanced content like videos. Videos need to be of a certain codec and format before being displayed properly on screens. This makes it more difficult when working from a mac background.

Review Source

Response from Visix

December 10, 2018

Tom, Thanks for reviewing our software. I'm glad that our technology is helping your campus communications. I'm sorry to hear you've had some challenges with the UI and formats. I believe you're using a previous version of AxisTV. You should know we have a brand new platform - AxisTV Signage Suite. The UI, content types and workflows are more intuitive, and it has a more robust feature set than our legacy product. It's also free of charge for clients with a support subscription. Even if you're not comfortable moving to the new product, I'm sure we can help address some of the issues you're having. We also have trainers standing by to help you fill in any knowledge gaps for your team. We'd like to learn more about your specific situation and give you the help you need. You can expect a call from your Visix account manager in the next couple of days to discuss your concerns and how we can address them. Thank you again for being a Visix customer.

AP

Alex P.  
Student Engagement and Development Coordinator  
Marketing and Advertising  
Used the software for: 2+ years

### "Constantly approving and adapting to our needs!"

October 20, 2016

4.0

Our goal was to implement a complete Digital Signage platform that connects the individual business buildings under a cohesive brand (through wayfinding) and to set the culture for the School of Business at College of Charleston. The Visix platform allows us to do just that. The Customer Support team and our Client Relationship Managers are always quick to get back to us if we ever have a concern about the platform and applications. Additionally, Visix is constantly approving and adapting, specifically, to our needs. As we all know, technology and its users are constantly in flux, so we need to be quick to adapt -- the Visix team and Digital Signage platform has done a great job with this!

Pros

Easy to use once you know the system. Many applications that keep up with the times. Conference. Wayfinding Technology.

Cons

Getting Admins excited to use it - we have 18 screens and still have an issue of not enough content and people on the platform. The new app that we use - Conference - has a couple of bugs.

Review Source

Response from Visix

December 7, 2018

Alex, We reached out to you after your thoughtful review, but never thanked you publicly. Thank you! We love working with the College of Charleston, and believe you guys have really embraced the engagement possibilities of your digital signs since we reached out to you. If you ever need more help getting people excited about your digital signage, we're here to help. Just reach out to us anytime. Also, be sure to check out our resource library on our website. We have lots of free videos, articles and white papers with ideas for digital signage content and audience engagement that might inspire your team. Ellyce Kelly, Client Relationship Manager, Visix

JG

Jonathan G.  
Dean of Students  
Higher Education  
Used the software for: 2+ years

### "AxisTV makes it easy to display simple content, but you may need to look elsewhere for more advanced options. "

December 2, 2024

3.0

AxisTV makes it easy to display and schedule simple picture and video files, but that's about it.

Pros

The best thing about Axis TV is that once you learn the basics, the system is very easy to use. There are not many options to choose from so you don't get lost in endless menus. Adding content to your playlist is straightforward and simple. You can also easily see all of the content on each of your playlists and select a playlist that you would like to edit.

Cons

The main issues I have with AxisTV is similar to what I like most about it, the suite is very simple and does not give a lot of options. You can easily display content, such as a picture file or a video file, by just uploading the content. However, I would like to be able to design more advanced displays with motion graphics and a combination of content within the system. In addition, the interface has the look and feel of a Windows 95 program. A little work on the design side and the ability to create content with templates would go a long way.

Review Source

Response from Visix

December 6, 2024

Thank you so much for your review, Jonathan! We’re thrilled that you find the system so easy to use. It sounds like you’ve mastered the basics, but we’d love to show you how much more you can do with AxisTV Signage Suite. You can use lots of file types and feeds other than images and videos. We also have hundreds of templates you can use for quick messages, or you can design your own templates in the CMS. The design app lets you create custom messages, layouts and templates with dynamic data and graphic visualizations. You can also pull in web-based graphics, dashboards and other content automatically. We also have hundreds of tutorial videos available, and our consultants can help you set up any advanced designs you need. Please reach out to your Client Success Manager, or contact us at support@visix.com to get an overview of what's available. We look forward to helping you maximize the potential of your digital signs!

WJ

Wade J.  
Audio Visual Engineer  
Higher Education  
Used the software for: 2+ years

### "Easiest Workflow for the End User and Enterprise Administrator"

September 29, 2016

5.0

At a large University with over 50,000 students, Visix has been a turn key solution to be able to communicate quickly across our entire campus. We even utilize Visix at our outside campuses that can be 1.5 hours away by the click of the mouse. There are other options out there that seem very simple for cheaper, but from a management standpoint, Visix is hands down a great solution! It is all about the end user and they have told me the system is so easy to use.

Pros

Ease of use and Enterprise Management of all of our players is extremely simple from the Web Interface.

Review Source

Response from Visix

December 7, 2018

Wade, What a great review! I know we've been in touch since this post, but we're finally getting some online savvy and wanted to reply here, as well. It's always great to hear how our product is being used by our clients, especially those with large deployments. I love the fact that you guys are really exploiting the centralized management feature, but still tailoring content for each location. It's so important to localize communications to engage viewers, and you guys are nailing it. Looking forward to our continued partnership. Sean Matthews, President and CEO, Visix

NR

Nick R.  
Manager  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Easy sign design and production"

July 29, 2021

4.0

Pros

It’s very easy to go in and build and design a formal design for your business etc. and it is probably the best tool out there today for such use.

Cons

Some things can be confusing and there’s no instructions if you get lost, it can take a while playing around with it to figure out what you’re doing

Review Source

Response from Visix

November 29, 2022

Thanks for the feedback, Nick! If you still need help or instructions, we have live instructor-led training classes, an online LMS with lots of videos and downloadable guides, and our support team is always happy to help with user questions. Don't hestiate to reach out to us if you have questions. Debbie DeWitt, Marketing Communications Manager, Visix

MP

Matt P.  
Sys Admin  
Banking  
Used the software for: 2+ years

### "Decent option"

December 26, 2024

3.0

Pros

Once you get it running, little to no issues.

Cons

Hard to set up initially and does need auto logon to work best.

Review Source

Response from Visix

January 6, 2025

Thanks for taking the time to review our digital signage software, Matt. We hope you're getting the most out of the product. If you need any inspiration or guidance, we have lots of free resources - our award-winning DSDR podcast, guides, white papers, articles, free content designs and more - on our website at Visix.com/Resources. As always, our client support team is available for any questions or issues you might have in the future. Enjoy!

MK

Matthew K.  
IT Analyst  
Higher Education  
Used the software for: 2+ years

### "Decent Digital Signage software but there are probably better alternatives out there"

February 21, 2018

3.0

It displays slide shows effectively around campus

Pros

They offer good technical support and the person who manages our account is very helpful. We've had their products at my workplace for over 10 years.

Cons

It is very expensive. A license to use the software for one digital signage player! Also the software is pretty clunky and not intuitive to use. I guess it is basically ok for displaying slide shows on TV screens. But if you want to do something more flashy with it: ie stream videos, social media, dynamic content, etc. it is a very difficult and complex to get it working.

Review Source

Response from Visix

December 7, 2018

Matthew, Thanks for reviewing AxisTV a second time! I'm sorry we didn't reply here sooner. I especially appreciate your recognition of our terrific support team and your account manager. We believe we have great people driving our success, and it's nice to have customers acknowledge that. I understand you've run into some limitations in the software. We should talk about what version of AxisTV you're using, because later releases address some of the issues you're having. Our new platform, AxisTV Signage Suite, has even easier workflows with drag-n-drop widgets to place streams, social feeds, etc. into your layouts. And, we have some attractive pricing for migrating to the new platform - it's even free to some customers. I'm going to ask your account manager to reach out to you to talk about your specific concerns. We want to be sure you're getting the most from your Visix system, and look forward to working with you on this. Trey Hicks, Chief Sales Officer, Visix

JL

Jonathan L.  
Classroom Technology Manager  
Higher Education  
Used the software for: 2+ years

### "Expensive hardware, unfriendly software, and always breaking"

August 31, 2022

3.0

Everyone at my company hated this software. It was expensive. The hardware was unstable. The software was not user friendly.

Pros

Nothing. Both admins and users hated using this software.

Cons

The players were unreliable and required constant updates, which involved a lot of manual labor. This is really bad for us across multiple regional campuses. We wasted weeks of time trying to maintain this software. The content management was horrendously difficult to use. I was an admin on this for 5 years and could never navigate the online menus enough to schedule content.

Review Source

Response from Visix

November 29, 2022

Jonathan, I'm sorry that our product didn't work out for you. I hope you were able to take advantage of our training and support teams that are always on hand to help with technical or user questions. I wish you the best of luck in the future. Debbie DeWitt - Marketing Communications Manager, Visix

SJ

Sharon J.  
Web Services Coordinator  
Higher Education  
Used the software for: 2+ years

### "Axis TV Signage Suite"

May 10, 2021

3.0

Their support was very good, but their flexibility in licensing was not.

Pros

I liked the ease of use of this product. Templates allow users to incorporate several different messages on one screen (event, time, date, ticker).

Cons

We could only get 3 or 4 licenses. The next option was 99 licenses and we didn't need that many. It was very expensive.

Reason for choosing AxisTV Signage Suite

It had good reviews.

Review Source

Response from Visix

November 29, 2022

Sharon, Thanks for taking the time to review our software. I'm glad you found it easy to use and it sounds like you made the most of the features. I'm sorry about the licensing, however, we do offer a range of licensing options for 1, 5, 50 or unlimited users, so that may have been a misunderstanding. If you'd still like to add licenses, don't hesitate to contact us. Debbie DeWitt, Marketing Communications Manager, Visix

MP

Mark P.  
AV Media Specialist  
Education Management  
Used the software for: Less than 6 months

### "Amazing Experience"

September 29, 2016

5.0

When we chose Visix for our digital signage I already had an idea of what to expect. The service and training I received while going through the selection phase of which company to go with was amazing. Now that we have it up and running I couldn't be more pleased. The training, support and overall performance of the system has been the best experience I have had with any company. The only thing I wish was different is an easier solution to do social feeds and better weather and clock functions. Overall, I would highly recommend.

Pros

I like the end user simplicity with the use of templates, etc. It makes it easy for someone who is not very technical to use it.

Cons

I don't like how you have to get a social media module and weather module made for you. Other companies have drag and drop modules that are much easier to use.

Review Source

Response from Visix

December 7, 2018

Mark, Your review rocks! Thanks so much for posting, and I'm sorry we didn't acknowledge this review earlier. I'm thrilled you find our products and our people to your liking. We work hard to meet customer expectations, and our stellar employees go above and beyond in their customer service. Thanks so much for recognizing them here. I understand your note about the social and weather modules in our older AxisTV software. Our new AxisTV Signage Suite platform has drag-n-drop widgets to easily insert social, weather, time/date, event schedules and more. We'd be happy to show you a quick demo to see if it's something you're interested in. Feel free to reach out to us at salesteam@visix.com. Ellyce Kelly, Client Relationship Manager, Visix

JT

John T.  
Assistant Director & AV Engineer  
Education Management  
Used the software for: 2+ years

### "Visix, nothing short of great!"

September 28, 2016

4.0

Visix provides exceptional support for their product. Interaction with all of their staff from sales to support is always a great experience. The few times an issue may be found, even if the cause of another vendor from whom we access data for display, the team at Visix will go above and beyond to insure the issue is resolved. I really can't say enough good things about the team and their products.

Pros

What more can I really say. Great software and superior service.

Cons

None

Review Source

Response from Visix

December 7, 2018

John, Thank you for this marvelous review! We always appreciate kudos for our employees, and even though we didn't reply here, we did share your compliments with the team. We're always here to help, so don't hesitate to reach out to us if you need anything. Debbie DeWitt, Marketing Communications Manager, Visix

AK

Andrew K.  
Assistant Dean  
Education Management  
Used the software for: 2+ years

### "Visix Enterprise System"

September 30, 2016

5.0

Nothing but good things to say, excellent product, very responsive to suggestions and support needs.

Pros

Ease of use, very flexible in its applications

Cons

Very hardware dependent, needs to a virtual thin client appliance

Review Source

Response from Visix

December 7, 2018

Andrew, We appreciate your review, and should have said so sooner. Thank you for taking the time to give us this terrific feedback. We have some new software features and hardware solutions that may be of interest to you. Feel free to reach out to us anytime. Trey Hicks, Chief Sales Officer, Visix

MK

Matthew K.  
IT Analyst  
Government Administration  
Used the software for: 1-2 years

### "Axis TV Software"

October 31, 2016

4.0

Good software for Digital Signage. They have very good support and customer service. The software can be a bit confusing to use at first, but you get the hang of it after awhile.

Review Source

Response from Visix

December 7, 2018

Matthew, Thanks for the review! Sorry we didn't thank you earlier. Our employees are awesome, and our support and customer service folks appreciated the kudos. I understand that software can have a learning curve, and we're always here to help if you need more training or support. Feel free to reach out to us! Debbie DeWitt, Marketing Communications Manager, Visix

AS

Anita S.  
  
  
Used the software for:

### "An integral part of the growth of The University of Alabama"

October 17, 2016

4.0

Our campus use of this digital signage system has rapidly grown to almost 300 channel players throughout campus. AxisTV Enterprise Software is an integral part of our CAP Alert notification system. Besides using the signs for emergency notifications, we also use them for campus directories, sporting events, and event scheduling. The software continues to grow and evolve to meet our need.

Review Source

Response from Visix

December 7, 2018

Thank you for your lovely review, Anita! Sorry we didn't express our gratitude when you posted. We're proud of our long relationship with the University of Alabama, and are super happy that AxisTV is part of your campus communications strategy. We look forward to hearing more feedback from you, so we can continue to evolve our solutions to meet the needs of UA and other higher education clients. Debbie DeWitt, Marketing Communications Manager, Visix

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