# Jama Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Jama Connect the right Requirements Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/80432/Jama/reviews --- Jama Connect 4.3 (15) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 7th, 2026 # Reviews of Jama Connect Ease of use 4.0 Customer Service 4.1 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Software Engineer Retail Used the software for: Less than 6 months ### "Jama Connect Review" April 30, 2019 5.0 Overall experience using Jama Connect has been really good. I would definitely recommend it to my colleagues. Pros Jama provides a very user-friendly interface with a lot of intuitive functionality. Provides requirement traceability and also versioning. The functionality to apply filters has been implemented better than most of its competitors in the market. Cons The text editor can be a little difficult for a first time user and can be made more intuitive. Filtering can be made more convenient to use. Review Source Response from Jama Software February 7, 2023 Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. I also wanted to check on the cons feedback you shared - we've made many changes to our UI and the tool in general since 2019. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: \*community.jamasoftware.com \*https://help.jamasoftware.com MK Manoj K. Lead Engineer Information Technology and Services Used the software for: 2+ years ### "Good choice for requirement management" October 12, 2017 4.0 Good product but loading and navigation issues Pros 1\. I have been using Jama for over one and half years. The good thing about JAMA is all the requirements are systematically placed in JAMA. Its search option is good. By typing any keyword, all the related requirements get listed below. 2. I liked the requirement review facility in Jama. All the comments are well preserved. By going through them, I can ensure whether any comments are still open. It helps in tracking the closure of all questions/comments raised during requirement review. 3. Notification service of JAMA is quite good Cons 1\. I felt that loading and navigation of Jama needs to be improved. Sometimes the delay is quite noticeable. 2. Though the homepage contains all important information, little improvement in look and feel of GUI can make it more attractive. 3. There should be auto login in Jama using windows login password like other software I use. Every time I have to manually give windows login/password to enter Jama Review Source Response from Jama Software February 7, 2023 Hi Manoj, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. We've many changes and improvements to the tool since this review was created, including its performance, UI, and overall capabilities. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: \*community.jamasoftware.com \*https://help.jamasoftware.com VR Verified Reviewer Systems Engineer Aviation & Aerospace Used the software for: Less than 6 months ### "Jama Connect short comings" March 20, 2026 2.0 Not intuitive. It encourages the user to export requirements to spreadsheets for analysis, since formatting trace views is limited to columns and requirements with long text get cut-off. There is no what to view more than two levels simultaneously. I have found that it is easier to export to csv files, and then to run a python script that I wrote to reformat and write a file that can easily be formatted and viewed in Excel. From my current experience with the tool over the last 5 months, I don't trust it to manage requirements and traceability over baselines. Pros \+ It uses a tree and list format for accessing requirements and baselines. + It has an API to extend to other tools. Cons \- Coming on to a large program with Digital Thread needs, I was not impressed by the lack of connectivity to other tools. - When deleting a requirement, it deletes it from previous baselines. - The object limit is not large enough for very large projects. - When reviewing requirements in a Jama review, the screen scrolls back up to the first requirement in the pane after checking the requirement reviewed button. - Trace views don't show all of the requirement text, which requires users to export the data to analyze the requirement trace. - Documentation is management glossy level and lacking details. - The application becomes slow, when the project is very large. Review Source LC Leyna C. Engineer Automotive Used the software for: 2+ years ### "I use Jama daility and love it" April 7, 2021 5.0 I am an admin and active user and I love this product! I cant do my job without it! Pros Tracks my requirements, helps collaborate with other engineers on requirements, the Jama Reviews and change process is easy to implement and use. They also added e-signatures for approvers which has been key in baselining requirements. Cons Its hard to separate admin access from create access, though recently Jama implemented changes to admin usage and its helped. The baselining feature is not strong either, rather, items are baselined per review regardless of approvals and rejections. Reason for choosing Jama Connect It is a much friendlier tool. Review Source Response from Jama Software January 20, 2023 Thank you for taking the time to write this review! We are happy to hear that Jama Connect has helped you with baselining, review cycles, requirements / traceability management, and more. Thank you for sharing your feedback regarding baselining and permissions / access as well. Wanted to share some links that might help with these topics (though it sounds like you are familiar with their functionality) so I've pasted resource links below. Also sharing a link to our User Community - from there, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: \*community.jamasoftware.com \*https://help.jamasoftware.com/ah/en/reference/permissions/access-permissions.html \*https://help.jamasoftware.com/ah/en/manage-content/baselines.html RT Rakesh T. Test Engineer Mining & Metals Used the software for: 2+ years ### "A scalable multi-staged product" November 18, 2022 5.0 Good experience if supported by the company. Pros Requirements and change management with up and down stream relationships with requirements, use cases, design, tests Cons Very expensive for organization to continue. Document export required lot of adjustments to be presentable. Review Source Response from Jama Software January 20, 2023 Hi Rakesh - Thank you for taking the time to write this review! We are happy to hear that Jama Connect has helped you with requirements and traceability management, and more. Regarding your feedback on costs and reporting - I wanted to share some helpful resources for custom reporting (linked below) Hope this helps! Please reach out if we can help with any reporting or to discuss account management: \*\*https://help.jamasoftware.com/ah/en/analysis---monitoring-your-project/reports/custom-reports.html \*\*https://github.com/jamasoftware-ps/Community-Reports KC Kim C. Business Analyst Information Technology and Services Used the software for: 1-2 years ### "Jama Contour is a Winner!" January 13, 2017 5.0 We purchased Jama Contour Requirements Management software recently and I have to say the software is everything we wanted it to be and more. The major selling point was the ability to store and create your own field level data and we have taken advantage of that in spades. This alone has saved us hundreds to thousands of dollars. The level of customization provided by this software is far beyond anything we have seen. We use it on a daily basis and we are not moving away from this software. It helps drive us to our mission of "Excellence" in IT. Thank you Jama! Pros Ease of installation, Ease of use, Ease of customization. Works as advertised and excellent customer support. Cons You need a pretty decent server that can handle the memory requirements. Review Source Response from Jama Software February 7, 2023 Hi Kim, Thank you for sharing this great review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: \*community.jamasoftware.com \*https://help.jamasoftware.com ST Stan T. Sr. Mgr. Project Engineering Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Jama Connect Review" February 20, 2020 5.0 A concise, centralized repository for defining new product marketing and customer requirements, administered with rules-based workflow. There is flexibility to maintain requirements per time-based, dollarized roadmap. The downstream EARS/SEARS brings entire product development team into a tight-knit collaborative environment where SW links and dependencies manage the evolution of requirements and downstream changes Pros Collaborative medium; Collective decision making and decision records; Information archive & presentation; Ease of use Cons Training was cumbersome and took longer than was anticipated; Managing reviews and policing workflow Review Source Response from Jama Software February 7, 2023 Hi Stan, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. I also wanted to check on your progress with training, managing reviews, and overall workflow. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: \*community.jamasoftware.com \*https://help.jamasoftware.com/ah/en/reviews-in-jama-connect.html \*https://help.jamasoftware.com/ah/en/get-started/administration/managing-workflow.html YQ Yu Q. Engineer Automotive Used the software for: 2+ years ### "Jama Review from a True User" November 30, 2018 3.0 Pros Web-based and much cheaper option than DOORS. Learning curve is really flat. No need for professional IT engineers to maintain the system Cons Data export an import extremely not convenient. Now only support export to excel. After excel export, the sheet is not the same format as seen in Jama and it takes me long time to reformat the sheet in excel. 3rd party tools integration is not ideal, like the support to EA, Github,... Review Source Response from Jama Software February 7, 2023 Hi Yu, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, including export and integration updates, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: \*community.jamasoftware.com \*https://help.jamasoftware.com NS Nakul S. Product Manager Used the software for: 1-2 years ### "Excellent for requirements traceability " January 18, 2018 5.0 I was able to write software requirements Pros 1\. a lot of functionality perfect for complex requirement traceability 2. extremely good notification system Cons 1\. a bit sluggish at times 2. if you do not have enterprise license then it will limit the number of users who can stay logged in together Review Source Response from Jama Software February 7, 2023 Hi Nakul, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. We've many updated to the tool, its performance, and more. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: \*community.jamasoftware.com \*https://help.jamasoftware.com MB Mark B. Quality Consultant Biotechnology Used the software for: 6-12 months ### "Mark's Jama Review" March 29, 2024 5.0 I prefer this SaaS over others in this category Pros comfortable, intuitive navigation through the menus/screens Cons A little intimidating for 1st time users Review Source Miguel G. Development Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Control " December 23, 2022 4.0 Pros Se puede integrar con Jira si utilizas esta plataforma para control de incidencias si eres desarrollador Cons Muy caro, cuando exportas un documento por ejemplo a excel se pierde el formato Review Source Response from Jama Software February 7, 2023 Hi Miguel - Thank you for sharing your review of Jama Connect! We are glad to see your positive ratings and feedback. We wanted to share some resources regarding your Excel export concerns about losing formatting in an export. First, I'll share this link to our Help guide, which may help with trouble-shooting the Excel export formatting that you're looking for: https://help.jamasoftware.com/ah/en/manage-content/exports/export-to-excel.html - Additionally, this site contains all of our available BIRT & Velocity Community reports, many of which are available in an Excel format: https://community.jamasoftware.com/blogs/kristina-king/2016/11/17/birt-and-velocity-reports-created-by-our-consulting-team-available-for-your-jama-instances - We hope that helps! If we can be of further assistance in troubleshooting, please reach out to our support team at https://support.jamasoftware.com/hc/en-us - Thank you again! Hola Miguel - ¡Gracias por compartir tu reseña de Jama Connect! Nos complace ver sus calificaciones y comentarios positivos. Queríamos compartir algunos recursos con respecto a sus inquietudes de exportación de Excel sobre la pérdida de formato en una exportación. Primero, compartiré este enlace a nuestra guía de ayuda, que puede ayudar a solucionar problemas con el formato de exportación de Excel que está buscando: https://help.jamasoftware.com/ah/en/manage-content/exports /export-to-excel.html: además, este sitio contiene todos nuestros informes de BIRT y Velocity Community disponibles, muchos de los cuales están disponibles en formato Excel: https://community.jamasoftware.com/blogs/kristina-king/ 2016/11/17/birt-and-velocity-reports-created-by-our-consulting-team-disponible-para-sus-instancias-jama - ¡Esperamos que ayude! Si podemos ayudarlo en la solución de problemas, comuníquese con nuestro equipo de soporte en https://support.jamasoftware.com/hc/en-us. ¡Gracias de nuevo! JO Javier O. Staff Quality Engineer Used the software for: ### "User friendly high level of customization." September 3, 2015 5.0 Pros: I was able to build in Risk Management into the tool without much hassle. User Interface is user-friendly and feels natural. Easy to set up. Low resources consumption. Is amazing how well it performs. It's not a heavy application. The current license scheme have only paying licenses for content creators. Approvers, reviewers, viewer, etc. have free access. Cons: Reports are tied to the use of Word and Excel which might prevent usage. Probably should use open formats instead for use in multiple platforms. Review Source Response from Jama Software February 7, 2023 Hi Javier, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. There have been many changes to the tool, including reporting updates, UI changes, and overall improvements. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: \*community.jamasoftware.com \*https://help.jamasoftware.com CA Craig A. Engineer Consumer Electronics Used the software for: Less than 6 months ### "Jama for document development" December 27, 2018 4.0 Pros I love how Jama tracks changes. When creating a document it is easier for multiple people to edit it at once than Word. Cons It is different than other document software so some people have a hard time learning it. Review Source Response from Jama Software February 7, 2023 Hi Craig, Thank you for sharing this review! I know some time has passed since you shared this feedback, but I wanted to check in and thank you for all of the positive things you had to share about Jama Connect. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: \*community.jamasoftware.com \*https://help.jamasoftware.com JL Joshua L. Engineer Medical Devices Used the software for: Less than 6 months ### "I have used Jama for the past couple months to keep track of requirements for new product." May 10, 2018 5.0 The main benefit I get from this software as an engineer is that I have a controlled and organized way to keep track of the requirements for a new product we are developing. This is shared with other teams and is organized in an acceptable way for future FDA approval. Pros The best part of Jama is that it creates an easy to navigate and flexible system where our company can keep track of system, sub-system, and component requirements for a product that we are going to get FDA approved. Cons Once you get into the software and know how you are going to use it, it is pretty simple. When I was first introduced to it, however, it did take me a little while to catch onto the workflow. Review Source DS Dan S. Used the software for: ### "Jama Is Ok - Get's The Job Done" April 17, 2017 3.0 We use Jama to manage our product lifecycle. Coming from Jira, it takes a little getting used to. Some of the basic configurations are hard to set up, but overall it gets the job done. Review Source Response from Jama Software February 7, 2023 Hi Dan, Thank you for sharing this review. I know some time has passed since you shared this feedback, but I wanted to check in and thank your feedback about Jama Connect. Quite a lot has changed in the tool since this review, including overall UI changes, new features, and more. If you have any questions about using any features in the tool or would like to see what has changed in Jama Connect, please visit our Community and our User Help Guide. In these spaces, you can keep up with software updates via our Release Notes, share product Ideation feedback, and reach out with product questions: \*community.jamasoftware.com \*https://help.jamasoftware.com