--- title: "Lobbytrack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lobbytrack Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/80454/Lobby-Track-Visitor-Management/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Lobbytrack Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lobbytrack ## What is Lobbytrack? Pre-register visitors using a phone app, allow visitors to pre-complete registration from home, sign in visitors via self-serving kiosk running on iOS, Android or Windows tablet. Take photo, sign NDA, print badge, integrate with access control system, check watch list and lot more. With Lobbytrack, you can also track entry and exit of employees and access evacuation reports on a mobile phone. ## What is Lobbytrack used for? [Visitor Management](https://www.capterra.com/visitor-management-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $50 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lobbytrack?[Manage this product listing](https://www.g2.com/products/lobbytrack/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lobbytrack 4.8 (50) VS. [4.8 (329)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) Starting Price $50 Per Month Starting Price $630 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (50) Ease Of Use 4.8 (90) Value For Money 4.7 (28) Value For Money 4.7 (86) Customer Service 4.8 (46) Customer Service 4.9 (86) ## Lobbytrack alternatives [4.5 (49)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (119)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting price $869.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [View all alternatives](https://www.capterra.com/p/80454/Lobby-Track-Visitor-Management/alternatives/) ## FAQs about Lobbytrack Overview ### Which roles and teams benefit most from Lobbytrack? Lobbytrack is most used by IT administrators, IT managers, and security engineers who manage visitor access, sign-in records, and site security. Operations managers and office administrators coordinate front-desk workflows and visitor arrivals, while HR leaders, school operations staff, and executives maintain guest records and oversight across workplaces. Answer based on 39 reviews Overview ### What company size and industries is Lobbytrack built for? Lobbytrack is ideal for small businesses, which make up 87% of reviewers, especially Education Management organizations at 23%. It also serves Non-Profit Organization Management (20%) and Security and Investigations (7%), with smaller representation from midsize businesses and enterprises at 7% each. Its primary use case is visitor management. Answer based on 50 reviews Features and Usability ### What are the key features of Lobbytrack? Lobbytrack includes core visitor management and visitor tracking with self check-in/check-out, pre-registration, and QR code or barcode scanning. Security-focused features include ID scanning, watch list screening, access controls, and badge management. Differentiators such as host notifications, customizable registration forms, and real-time reporting support reception and security teams. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Lobbytrack integrate with? Lobbytrack integrates with Brivo Access, Eventleaf, Microsoft Entra ID, Okta, Openpath, and Zapier. Its catalog covers access control, event management, identity management, and workflow automation tools, giving organizations options for visitor sign-in, authentication, and connected workplace processes across multiple systems. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Lobbytrack offer? Lobbytrack provides live online sessions, webinars, documentation, and videos to support training and onboarding. Live online sessions and webinars can guide users through setup and feature use, while documentation and videos offer written and visual reference materials for self-paced learning and review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Lobbytrack offer, and how do users rate the experience? Lobbytrack offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as helpful, engaging, and timely, with technical staff available by phone and links provided to resolve issues. Some note that free support is minimal, though assistance is rarely needed. Answer based on 11 reviews Security ### How does Lobbytrack handle data security and access control? Lobbytrack uses access-control integrations to provision guest cards in real time and automatically deactivate them at sign-out or after a set period. It supports driver’s-license scanning for identity verification, self-expiring badges, visitor entry and exit tracking, and watch-list alerts to security staff. Reviewers note limited SSO availability and insufficiently granular privileged-user roles. Answer based on 11 reviews Features and Usability ### How well does Lobbytrack track visitors? Lobbytrack gives organizations clear, digital records of visitor arrivals, departures, purposes, and on-site activity. Schools, healthcare facilities, manufacturers, and offices value advance registration, arrival notifications, badge printing, and reporting. Some teams want more detailed duration and work-hours exports, particularly when using visitor data for HR reporting. Answer based on 16 reviews Features and Usability ### Is Lobbytrack easy to use for visitor management? Lobbytrack makes visitor management simple with self-service check-in, pre-registration, host notifications, ID scanning, and visitor badges. Security teams and reception staff often find setup and daily use straightforward, while schools and multi-department organizations may need initial training or workarounds for host lists, repeat visitors, and shared-device workflows. Answer based on 14 reviews ## Features AI summary Based on 1,336 Visitor Management reviews Capterra data shows that buyers of visitor management software rank the following features as their top priorities: - **Mobile Access** (**43%** of reviewers rated this feature as critical) - **Self Check-In/Check-Out** (**44%**) - **Access Controls/Permissions** (**40%**) Lobbytrack supports all three of the features reviewers rate most highly: **Mobile Access**, **Self Check-In/Check-Out**, and **Access Controls/Permissions**. Together, these capabilities help businesses manage visitor entry from more devices, give guests a faster arrival process, and maintain tighter control over who can access specific areas, allowing teams to improve front-desk efficiency and site security. Mobile Access 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Self Check-In/Check-Out 4.3 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Access Controls/Permissions 4.4 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Visitor Tracking 4.7 (20) 80.00% of 20 reviewers that rated this feature as important or highly important Track visitors and purpose of visits Reporting & Statistics 4.3 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Alerts/Notifications 4.5 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Lobbytrack 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Badge Management: Create, manage, and print wearable badges - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - ID Scanning: Scan and validate an ID barcode - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Pre-Registration: Manage the pre-registration process - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Profiles: Profiles of users providing basic information - Visitor Tracking: Track visitors and purpose of visits - Watch List: View and track activity related to an individual, transaction, etc. --- Features 4.5 (30) 4.5 Based on 30 reviews ## Pricing Value for money 4.7 (28) Free Trial Free Version Basic $50.00 Per Month Value for money 4.7 (28) 4.7 Based on 28 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Eventleaf](https://www.capterra.com/p/102609/Eventleaf/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Brivo Access](https://www.capterra.com/p/234450/Brivo-Access/)[ Openpath](https://www.capterra.com/p/179716/Openpath/) ## Support, customer service and training options Customer Service 4.8 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (46) 4.8 Based on 46 reviews ## User reviews Overall rating 4.8 Based on 50 reviews Filter by rating Counts reflect reviews available in this feed. 5(42) 4(7) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Tailyn P. School Operations and Spanish Translator Used the software for: Less than 1 year ### "Simple, Flexible Visitor & Student Check-In That Fits Our Needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 27, 2026 Pros LobbyTrack is well suited for the daily flow of a school. Visitor check-ins, morning tardy tracking, and early dismissal or pickup management all run smoothly. The email and SMS notifications are particularly useful when parents need quick updates. On busy days—start of school, after events, or during high-traffic dismissal windows—the system keeps everything organized without slowing staff down. Cons We are satisfied with the current services that Lobbytrack offers. The system is easy to use and the customer service response is impeccable. Melony M. Executive Director of Information Technology Used the software for: Less than 1 year ### "Lobbytrack buy-in by School Campus Security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2023 I'm new to Mater Dei High School as their Executive IT Director. One of my IT audits revealed the school for years has use Microsoft Outlook as a makeshift visitor tracking system, resulting my IT being heavily involved any time a change was needed, and did not address Security's need for real-time check-in notification, expected visitors, and walk-in visitors. We found LobbyTrack and started internal testing before presenting it to Security and Administrators. LobbyTrack was able to provide everything that these departments needed in a visitor tracking system, and we were able to deploy it 3 days later. It has received tremendous positive feedback from everyone who's used it. An unexpected plus is the LobbyTrack apps are available on the Apple Store for our Apple computer users. Pros Mater Dei High School gets a lot of visitors yearlong. One of the challenges is being able to accurately know when visitors are coming and to have a list of those on campus. LobbyTrack answered all the issues our Security department had, with the added benefit of being very intuitive by guards and worked seamlessly with our current visitor check process. Cons Since we have different departments, the receptionists at those department have told me that they would like a way to view just the hosts from their department, instead of seeing all visitors coming to campus. Is there a way to use the OUs in AD to segregate departments so receptionists can separate the accounts? georges T. Digital Services Manager Used the software for: Less than 1 year ### "Yumiwork Lobbytrack Team review of April 2023" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 April 6, 2023 Pros The simple and easy to use sign in and sign out system! Cons It does not export the duration within the day a visitor had actually work in a day. So similarly doing this within a week, to enable us to access the total hours of duration of work within a day or a week or a month.ROI is necessary to get this parameter up running along the business hours.... Another thing that need to be leverage on is the integration of another product. It would be necessary integrate another product such as Zapier to run some of the other stuffs that generate business working hours report for our human resource management officer! CD Clarissa D. Senior Operations Manager Used the software for: 1-3 years ### "Reliable, Efficient, and Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2025 The customer support team has been incredibly fantastic and promptly answers our questions and concerns. Overall, Lobbytrack has streamlined our operations and made visitor management effortless. Highly recommend it if you are looking for a reliable and modern solution! Pros We transitioned to Lobbytrack a year ago for our organization's visitor management system. It made such a difference going from paper to online! The platform is user-friendly, efficient, and has significantly improved the way we track and manage visitors. Cons We had minor limitations with some of the visitor questions and how frequent visitors can check-in faster so we've had to be creative with some of the built-in questions. I shared my feedback and they were very receptive. But none-the-less, this system is working really well for us! AA Administrative assistant Administrative assistant Used the software for: Less than 1 year ### "Overall good " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 24, 2024 Good beginner program. Used for dental office. Recommend, but few glitches Pros Easy to set up, easy to use. Inexpensive to set up. Cons Not not integrate well with other items. Constant issues with printer, label, etc. Joshua C. CTO Used the software for: I used a free trial ### "Lobby Track Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2024 Pros Lobbytrack is easy to set up and implement with great customer support. The guard app helps the security team to monitor vistors and employees on site and the employee app makes it simple for our team to schedule and checkin vistors ahead of arrival, reducing checkin in time and congestion in our reception area. The portal is easy to use, configure and provide a great level of reporting. Cons The app switches between visitor and employee mode when being used on a single iPad, which was a little confusing. However, this was easily remmededy by using 2x iPads, which actually works much better for the business. NR Nick R. Director of STEAM and Technology Used the software for: I used a free trial ### "Review of LobbyTrack from a new User Perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2023 I have been exploring LobbyTrack for about a month as we plan our implementation. The experience has been amazing. The support was there from the start and any questions I have have been answered in a timely fashion. Pros While it is a full of features, the ease of management, implementation and use if what I feel is why I chose to go with LobbyTrack. It really is well thought out! Cons Printing protocols seems to be limited to airprint, USB printing would have been beneficial. Jessica V. Dean of Technology Used the software for: Less than 1 year ### "Using Lobbytrack for Schools " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2023 We started looking for a way to track employees virtually without using a Google Form right as the pandemic started. Unfortunately, during Covid, several staff members would fib about their time on campus or working with students. Our secretary was so frustrated. We also looked at several other online programs but most required a dedicated computer and needing to buy special fobs or special cards. Enter Lobbytrack. It's been great! Pros We loved that all we needed was an iPad or tablet in order to utilize the software. It was super easy to set up and we could everyone loaded and ready to go in under an hour. It took longer to install the printer than the employees. We are using a laptop as a kiosk for signing in, and teachers just scan their badge when they get to school for the day. The secretary absolutley loves the reports because it shows how many people were on campus, what time they left, and for how long everyone was here. Cons When I first started looking at the product, I was able to add email addresses to employees. However, when I went to update people for this school year that was no longer an option. We haven't deployed the employee app yet because the learning curve is a bit steep for organizing visitors, but I think once they get an initial training it will be super easy for them to set up conferences and visitations with parents. BC Big Cheese Big Cheese Used the software for: 3-5 years ### "Perfect for my org" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2023 Pros Very easy for end users (employees) to log in and out. Use a QR Code, App, or Signature. No Excuses for not using it! Support has been fantastic and rarely needed. Cons Reuse of our old bar code badges was not possible so we ended up covering the old bar code with a QR code. Problem solved. AA Administrative Assistant Administrative Assistant Used the software for: 1-3 years ### "Vebu Visitor Management" 4.0 April 9, 2024 Overall it's great. It does what we need it to do. Pros I really enjoy that Lobbytrack offers us the feature to have our guests sign in virtually. Most importantly Cons I dislike that Lobbytrack has a lot of features that we cannot utilize. We do not use the locations or rooms. Also it would be nice if it could integrate with Google. [View all Reviews](https://www.capterra.com/p/80454/Lobby-Track-Visitor-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Archie vs Lobbytrack](https://www.capterra.com/compare/80454-241184/Lobby-Track-Visitor-Management-vs-Archie)[Swiftlane vs Lobbytrack](https://www.capterra.com/compare/80454-238723/Lobby-Track-Visitor-Management-vs-Swiftlane) [Vizito vs Lobbytrack](https://www.capterra.com/compare/80454-147970/Lobby-Track-Visitor-Management-vs-Vizito)[Greetly vs Lobbytrack](https://www.capterra.com/compare/80454-225877/Lobby-Track-Visitor-Management-vs-Greetly)