--- title: "Lobbytrack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lobbytrack Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/80454/Lobby-Track-Visitor-Management/" page_type: "product" language: "en" --- # Lobbytrack Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lobbytrack ## What is Lobbytrack? Pre-register visitors using a phone app, allow visitors to pre-complete registration from home, sign in visitors via self-serving kiosk running on iOS, Android or Windows tablet. Take photo, sign NDA, print badge, integrate with access control system, check watch list and lot more. With Lobbytrack, you can also track entry and exit of employees and access evacuation reports on a mobile phone. ## What is Lobbytrack used for? [Visitor Management](https://www.capterra.com/visitor-management-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $50 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lobbytrack?[Manage this product listing](https://www.g2.com/products/lobbytrack/claim_requests/new?auto=true) Rating Breakdown 4.8 +− Features4.5 Value for Money4.7 Ease of Use4.8 Customer Service4.8 Rating Breakdown 4.8 Features4.5 Value for Money4.7 Ease of Use4.8 Customer Service4.8 ## Lobbytrack Reviewers Verdict Updated September 2026 AI summary - Lobbytrack is well suited for IT administrators, front-office teams, and leaders seeking secure, efficient visitor management. - Its main advantage is responsive customer support combined with an intuitive user interface that simplifies daily operations. - Organizations benefit from smoother check-in processes, improved visitor tracking, and better oversight of site activity. - Buyers report negative points such as badge printing limitations, printer connectivity issues, and occasional interface quirks. - It fits small to midsize businesses prioritizing digital visitor management, but those needing advanced badge printing integration may face challenges. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lobbytrack 4.8 (50) VS. [4.5 (49)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting Price $50 Per Month Starting Price $1000 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (50) Ease Of Use 4.6 (90) Value For Money 4.7 (28) Value For Money 4.5 (86) Customer Service 4.8 (46) Customer Service 4.5 (86) ## Lobbytrack alternatives Highest Rated [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting price $869.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [Swiftlane](https://www.capterra.com/p/238723/Swiftlane/) [4.6 (124)](https://www.capterra.com/p/238723/Swiftlane/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238723/Swiftlane/) [Vizito](https://www.capterra.com/p/147970/Vizito/) [4.7 (169)](https://www.capterra.com/p/147970/Vizito/reviews/) Starting price $29.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147970/Vizito/) [View all alternatives](https://www.capterra.com/p/80454/Lobby-Track-Visitor-Management/alternatives/) ## FAQs about Lobbytrack Overview ### Which roles and teams benefit most from Lobbytrack? Lobbytrack is most used by IT administrators, front-office and administrative teams, and executive leaders who need secure visitor management and smoother check-ins. Technology leaders use it to strengthen access control and compliance, while assistants, office managers, and finance or operations leaders rely on it to streamline reception workflows and monitor site activity. Answer based on 39 reviews Overview ### What company size and industries is Lobbytrack built for? Lobbytrack is built mainly for small businesses, which account for 87% of reviewers, and it is used most in Education Management at 23% and Non-Profit Organization Management at 20%. It also serves enterprise and midsize organizations, each at 7%, primarily for visitor management. Answer based on 50 reviews Features and Usability ### What are the key features of Lobbytrack? Lobbytrack includes core visitor management features like visitor tracking, pre-registration, self check-in/check-out, and barcode or QR code sign-in. Differentiators include ID scanning, watch list screening, badge management, and real-time host notifications by email or SMS. Reviewers also highlight customizable forms and reporting, plus access control integrations for visitor access. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Lobbytrack integrate with? Lobbytrack integrates with 6 third-party tools for identity, access, event, and workflow connections, including Okta, Microsoft Entra ID, Brivo Access, Openpath, Eventleaf, and Zapier. Okta and Microsoft Entra ID support single sign-on, while Brivo Access and Openpath connect physical access systems. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Lobbytrack offer? Lobbytrack provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for setup, feature review, and ongoing learning. Answer based on 2 reviews Getting Started and Support ### What customer support options does Lobbytrack offer? Lobbytrack provides email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users describe the support team as responsive and quick to answer questions, though one reviewer noted timing differences that made live contact harder. Overall, support is often described as helpful and prompt. Answer based on 5 reviews Security ### How does Lobbytrack handle data security and access control? Lobbytrack uses access control integrations for real-time card provisioning and automatic deactivation, self-expiring badges, driver’s license scanning for identity verification, watchlist alerts, and real-time check-in notifications for security staff. Reviewers also note limits around SSO, missing SSO in the employee app, and a need for more granular privileged-user roles and broader integrations. Answer based on 11 reviews Features and Usability ### How easy is Lobbytrack to use? Lobbytrack makes visitor check-in simple for front desk staff, guards, and guests with a clear interface and fast setup. Many teams mention easy self-sign-in, pre-registration, badge printing, and admin configuration. Some administrators note the initial setup is less intuitive, but support and demos help smooth implementation. Answer based on 16 reviews Features and Usability ### How well does Lobbytrack handle visitor tracking? Lobbytrack handles visitor tracking well with live check-in visibility, visitor logs, notifications, and reporting for daily operations. Security teams, schools, hospitals, and manufacturers value on-site monitoring, pre-registered guest tracking, and watchlist alerts. Some organizations want deeper duration reporting and more integration options for workforce or HR workflows. Answer based on 16 reviews ## Features AI summary Based on 1,336 Visitor Management reviews Capterra data shows that buyers of visitor management software rank the following features as their top priorities: - **Mobile Access** (**43%** of reviewers rated this feature as critical) - **Self Check-In/Check-Out** (**44%**) - **Access Controls/Permissions** (**40%**) Lobbytrack supports all three of the features reviewers rate most highly: **Mobile Access**, **Self Check-In/Check-Out**, and **Access Controls/Permissions**. Together, these capabilities help businesses manage visitor entry from more devices, give guests a faster arrival process, and maintain tighter control over who can access specific areas, allowing teams to improve front-desk efficiency and site security. Mobile Access 4.5 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Self Check-In/Check-Out 4.3 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Access Controls/Permissions 4.4 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Visitor Tracking 4.7 (20) 80.00% of 20 reviewers that rated this feature as important or highly important Track visitors and purpose of visits Reporting & Statistics 4.3 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Alerts/Notifications 4.5 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Lobbytrack 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Badge Management: Create, manage, and print wearable badges - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - ID Scanning: Scan and validate an ID barcode - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Pre-Registration: Manage the pre-registration process - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Profiles: Profiles of users providing basic information - Visitor Tracking: Track visitors and purpose of visits - Watch List: View and track activity related to an individual, transaction, etc. --- Features 4.5 (30) 4.5 Based on 30 reviews ## Pricing Value for money 4.7 (28) Free Trial Free Version Basic $50.00 Per Month Value for money 4.7 (28) 4.7 Based on 28 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Eventleaf](https://www.capterra.com/p/102609/Eventleaf/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Brivo Access](https://www.capterra.com/p/234450/Brivo-Access/)[ Openpath](https://www.capterra.com/p/179716/Openpath/) ## Support, customer service and training options Customer Service 4.8 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (46) 4.8 Based on 46 reviews ## User reviews Overall rating 4.8 Based on 50 reviews Filter by rating 5(42) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TP Tailyn P. School Operations and Spanish Translator Education Management ### "Simple, Flexible Visitor & Student Check-In That Fits Our Needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 24, 2026 Pros LobbyTrack is well suited for the daily flow of a school. Visitor check-ins, morning tardy tracking, and early dismissal or pickup management all run smoothly. The email and SMS notifications are particularly useful when parents need quick updates. On busy days—start of school, after events, or during high-traffic dismissal windows—the system keeps everything organized without slowing staff down. Cons We are satisfied with the current services that Lobbytrack offers. The system is easy to use and the customer service response is impeccable. Switched from [The Receptionist for iPad](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/) Pricing drove our decision to switch product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Clarissa D. Senior Operations Manager Non-Profit Organization Management ### "Reliable, Efficient, and Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2025 The customer support team has been incredibly fantastic and promptly answers our questions and concerns. Overall, Lobbytrack has streamlined our operations and made visitor management effortless. Highly recommend it if you are looking for a reliable and modern solution! Pros We transitioned to Lobbytrack a year ago for our organization's visitor management system. It made such a difference going from paper to online! The platform is user-friendly, efficient, and has significantly improved the way we track and manage visitors. Cons We had minor limitations with some of the visitor questions and how frequent visitors can check-in faster so we've had to be creative with some of the built-in questions. I shared my feedback and they were very receptive. But none-the-less, this system is working really well for us! Alternatives considered [Envoy](https://www.capterra.com/p/143721/Envoy/) [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) [The Receptionist for iPad](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/) Reasons for choosing Lobbytrack The pricepoint, features, flexibility, simplicity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Ashley M. Administrative assistant Medical Practice ### "Overall good " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 20, 2024 Good beginner program. Used for dental office. Recommend, but few glitches Pros Easy to set up, easy to use. Inexpensive to set up. Cons Not not integrate well with other items. Constant issues with printer, label, etc. Alternatives considered [FacilityOS](https://www.capterra.com/p/150781/FacilityOS/) Reasons for choosing Lobbytrack Cost, reviews, basic set up. Recommended by another office Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Laura A. IT Manager Education Management ### "School review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2024 It has been an easy one. they have also been very helpful with their support. Pros It is very easy for our visitors to sign in and we can use it well for Emergency drills. Cons unable to sync with our current systems specifically Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jacqueline S. CFO Non-Profit Organization Management ### "Great & easy Visitor system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2024 It has been excellent & the support is very engaging. Pros That everything was thought of, and a simple step through of what is required. Cons I had trouble getting the label printer to communicate with Lobbytrack which I am currently working on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC joshua C. CTO Entertainment ### "Lobby Track Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2024 Pros Lobbytrack is easy to set up and implement with great customer support. The guard app helps the security team to monitor vistors and employees on site and the employee app makes it simple for our team to schedule and checkin vistors ahead of arrival, reducing checkin in time and congestion in our reception area. The portal is easy to use, configure and provide a great level of reporting. Cons The app switches between visitor and employee mode when being used on a single iPad, which was a little confusing. However, this was easily remmededy by using 2x iPads, which actually works much better for the business. Switched from [InstaCheckin](https://www.capterra.com/p/164695/InstaCheckin/) We had issues with the services, and we didn't get a response to our support requests. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Danny H. Chief Executive Officer Non-Profit Organization Management ### "Lobbytrack review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 24, 2024 It’s a great piece of software that’s extremely useful to us as a charity Pros Lobbytrack is an easy to use software that works well with our system Cons It can be hard to check who has signed in from a mobile Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Administrative Assistant Electrical/Electronic Manufacturing ### "Vebu Visitor Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 5, 2024 Overall it's great. It does what we need it to do. Pros I really enjoy that Lobbytrack offers us the feature to have our guests sign in virtually. Most importantly Cons I dislike that Lobbytrack has a lot of features that we cannot utilize. We do not use the locations or rooms. Also it would be nice if it could integrate with Google. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Raymond G. Technology Specialist Education Management ### "Easy and Convenient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2024 Overall, they provide great customer services whenever we reach out and offer quick solutions to all and any issue that we come across. Pros I enjoy the simplicity and the controls of the features that are available to use. Cons The fact the we were not notified sooner about lobby track being made available online. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OC Oscar C. IT Administrator Packaging and Containers ### "Excellent Option for Tracking Visitors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 14, 2024 So far, the setup and implementation has gone well. Visitors are able to sign in with relative ease and in our case sign the NDA without issues. Pros Easy setup and management. Deployment to iPad was a breeze. Cons Pricey for the advanced features but if you have multiple sites totally worth it. For the iPad, the sign out button could be bigger and more centrally located. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/80454/Lobby-Track-Visitor-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Archie vs Lobbytrack](https://www.capterra.com/compare/80454-241184/Lobby-Track-Visitor-Management-vs-Archie)[Swiftlane vs Lobbytrack](https://www.capterra.com/compare/80454-238723/Lobby-Track-Visitor-Management-vs-Swiftlane) [Vizito vs Lobbytrack](https://www.capterra.com/compare/80454-147970/Lobby-Track-Visitor-Management-vs-Vizito)[Greetly vs Lobbytrack](https://www.capterra.com/compare/80454-225877/Lobby-Track-Visitor-Management-vs-Greetly)