---
title: "TouchPoint Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TouchPoint Software - reviews, pricing plans, popular comparisons to other Meeting Room Booking System products and more."
source_url: "https://www.capterra.com/p/80458/Touch-Point/"
page_type: "product"
language: "en"
---

# 

 TouchPoint Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TouchPoint

## What is TouchPoint?

Meeting Room Management Software : There are many factors which are often over looked while managing meeting rooms and merely filling up rooms becomes paramount. This mode of operation gives rise to a multitude of issues; key among them are overbooking of meeting rooms while others are grossly underutilization, mismanagement of amenities and no shows.

## What is TouchPoint used for?

[Contractor Management](https://www.capterra.com/contractor-management-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/)[Meeting Room Booking System](https://www.capterra.com/meeting-room-booking-system-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹70

Flat Rate, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TouchPoint?[Manage this product listing](https://www.g2.com/products/cogent-innovations-pvt-ltd-touchpoint/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TouchPoint

4.7 (3)

VS.

[4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/)

Starting Price

₹70

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (3)

Ease Of Use

4.6 (1)

Value For Money

4.7 (3)

Value For Money

4.7 (1)

Customer Service

4.3 (3)

Customer Service

4.5 (1)

## TouchPoint alternatives

[4.8 (59)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (226)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (21)](https://www.capterra.com/p/231920/anny/#reviews)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[VIZIO](https://www.capterra.com/p/10020446/VIZIO/)

[4.0 (1)](https://www.capterra.com/p/10020446/VIZIO/#reviews)

Starting price

$120000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10020446/VIZIO/)

[View all alternatives](https://www.capterra.com/p/80458/Touch-Point/alternatives/)

## FAQs about TouchPoint

Overview

### What company size and specific industries is TouchPoint built for?

TouchPoint is designed for organizations across a range of sectors, including schools, NGOs, shipping, the army, old age homes, SEZs, government offices, hospitality, banking, petroleum, and pharmaceutical companies. The target audience includes institutions and enterprises that need a system suited to public, service, and industrial settings.

Features and Usability

### What are the key features of TouchPoint?

TouchPoint offers visitor management, pre-registration, self check-in/check-out, and ID scanning for arrivals, plus badge management and watch list controls. It also includes meeting and room booking, scheduling, utilization reporting, compliance management, document management, contact management, contractor and vendor databases, and real-time notifications.

Getting Started and Support

### What training and onboarding options does TouchPoint offer?

TouchPoint provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided sessions, and documentation gives written reference material for self-paced review and setup.

Getting Started and Support

### What customer support options does TouchPoint offer?

TouchPoint provides 24/7 live rep support and chat. Users can contact support at any time through either channel. No reviewer feedback is available here to describe response times, helpfulness, or common issues with support.

## Features

AI summary

Based on 1,336 Meeting Room Booking System reviews

Capterra reviewers highlight these as the features buyers care about most when choosing visitor management software:

-   **Mobile Access** (**43%** of reviewers rated this feature as critical)
-   **Self Check-In/Check-Out** (**44%**)
-   **Access Controls/Permissions** (**40%**)

TouchPoint includes **Self Check-In/Check-Out**, which covers one of the top features buyers look for in visitor management software. However, it does not include **Mobile Access** or **Access Controls/Permissions**. Instead, it offers **Visitor Tracking** (**44%**), another feature reviewers rate highly. That gives businesses a way to monitor visitor activity and maintain better visibility across the workplace, helping teams manage front-desk traffic and keep records organized.

Automation

Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.

Badge Management

Create, manage, and print wearable badges

Compliance

Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS.

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Contact Management

Manage, organize, and store contact information

Contractor Database

Easily track all contractor information in one centralised location

TouchPoint 34 features

### All Features
- Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.
- Badge Management: Create, manage, and print wearable badges
- Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Management: Manage, organize, and store contact information
- Contractor Database: Easily track all contractor information in one centralised location
- Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Document Management: Store, manage, and track all electronic documents in a centralized location
- ID Scanning: Scan and validate an ID barcode
- Internal Meetings: For use in meetings within the company
- Job Management: Manage and track all job information and associated tasks
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Booking: Book meetings and appointments through a website or digital platform
- Parking Management: Manage, optimize, and automate tasks related to parking operations
- Pre-Registration: Manage the pre-registration process
- Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc.
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Room Availability Schedule: A calendar that shows when rooms are occupied and available
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Third Party Booking: Allows bookings to be made through a third party service
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Utilization Reporting: Track the frequency of asset usage
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Visitor Tracking: Track visitors and purpose of visits
- Watch List: View and track activity related to an individual, transaction, etc.

---

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Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

4.7 (3)

Free Version

Basic

₹70.00

Flat Rate,Per Month

Value for money

4.7 (3)

4.7

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (3)

4.3

Based on 3 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Sarath R.

Automation Test Engineer

Computer Software

### "User friendly tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 20, 2018

Pros

1\. Easy to operate this tool 2. Very good supported and customer service 3. Touch Point software price is very comfortable 4. I recommended this product.

Cons

..Sometimes hardly (Difficulty) of integrating with Microsoft word for adding form characters.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Sharon C.

Ministry Assistant

Religious Institutions

### "Would not be able to run our ministry effectively without this software."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2018

Pros

The gigantic amount of info, people, and reports you can access easily. The capability of the software to allow other users to access the "sections" in which they are responsible. The contact avenues available and the ease of contacting various groups of people. So many great things!

Cons

Has so many features that time won't allow me, personally, to get comfortable using all of it's capabilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Dhana L.

Administrator Head

Shipbuilding

### "Excellent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 28, 2017

VMS

Pros

It is user friendly, Support is excellent from the team, Cost is reasonable. It is accurate information.

Cons

Nothing is there, the feature and functionality is good. it will be better if they give customize option the themes .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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