--- title: "Uptrends Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Uptrends Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more." source_url: "https://www.capterra.com/p/80467/Uptrends/" page_type: "product" language: "en" --- # Uptrends Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Uptrends ## What is Uptrends? Uptrends Website Monitoring makes it easy to stay in sync with your site uptime and performance on a global level. Your users expect your website to be available around-the-clock. Uptrends helps you deliver on that expectation, monitoring HTTP(S), web services (SOAP, REST API), SSL Certificates, DNS, and servers, alerting your team instantly. ## What is Uptrends used for? [Website Monitoring](https://www.capterra.com/website-monitoring-software/) Overall rating Based on 107 user reviews Reviews sentiment Positive 94% Neutral 1% Negative 5% Starting price $100 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Uptrends alternatives Highest Rated [Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/) [4.8 (75)](https://www.capterra.com/p/234440/Uptimerobot/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234440/Uptimerobot/) [4.7 (363)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (264)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (267)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/80467/Uptrends/alternatives/) ## FAQs about Uptrends Overview ### What problems does Uptrends solve? Uptrends helps teams prevent blind spots in website, API, and transaction performance by catching outages, slowdowns, and broken user journeys in real time across global checkpoints. IT operations, DevOps, ecommerce, network teams, and support teams use it to reduce false alerts, speed incident response, and diagnose frontend, backend, and connectivity issues faster. Answer based on 83 reviews Overview ### Which roles and teams benefit most from Uptrends? Uptrends is most used by IT managers, DevOps teams, developers, and infrastructure administrators who need continuous website, application, and server monitoring. Operations managers and directors use it to track uptime and incident response, while executives such as CEOs and COOs rely on alerts and reporting to oversee service reliability and business continuity. Answer based on 107 reviews Overview ### What company size and industries is Uptrends built for? Uptrends is built primarily for small businesses, which make up 52% of reviewers, and for Information Technology and Services teams at 17%. It also serves enterprises at 26% and midsize businesses at 22%, with strong adoption in Computer Software at 11% and Marketing and Advertising at 8%, for website monitoring. Answer based on 107 reviews Features and Usability ### What are the key features of Uptrends? Uptrends includes core dashboard widgets and the monitoring features reviewers discuss most: real-time monitoring with alert monitoring, transaction monitoring for user journeys, API and website availability testing, uptime reporting with historical performance data, and customizable alerts through email and mobile notifications. Differentiators include multi-location checks and detailed waterfall diagnostics. Answer based on 44 reviews Pricing ### How much does it cost and what fees or limitations are included? Uptrends starts at $100/month for the Business plan, a base fee before adding monitors, so total cost rises with usage. A free version and free trial are available. Reviewers often call it good value, though some say deep monitoring, RUM, or credit-based pricing can become expensive. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Uptrends integrate with? Uptrends integrates with Slack, OpsGenie, and PagerDuty for alerting and incident notifications. Slack appears in both reviewer mentions and the official catalog, while OpsGenie is highlighted in reviewer feedback and PagerDuty is listed in the catalog, showing support for common monitoring and on-call workflows. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Uptrends offer? Uptrends provides webinars and documentation for teams getting started. Webinars support guided, live instruction, while documentation offers written reference material for self-paced learning and feature lookup. These training formats give users options for interactive or on-demand product guidance. Answer based on 1 reviews Getting Started and Support ### What customer support options does Uptrends offer, and how do users rate the experience? Uptrends offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as quick, helpful, and engaged during setup and troubleshooting, with proactive follow-up. Some reviewers, however, report frustration around billing, cancellation handling, and needing support for subscription or credit changes. Answer based on 37 reviews Ease of use ### Is Uptrends easy to set up and use? Uptrends gets most teams running quickly with an interface that feels clear for everyday monitoring and alert setup. Small business teams and web admins often find dashboards, checks, and notifications easy to manage, though some users say transaction syntax, subscription details, and plan changes take more effort to understand. Answer based on 28 reviews ## Who uses Uptrends? Based on Capterra reviews from the past 6 years ## Features AI summary Based on 1,822 Website Monitoring reviews Capterra data shows that buyers of website monitoring software rank the following features as their top priorities: - **Real-Time Notifications** (**59%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**62%**) - **Real-Time Monitoring** (**58%**) Uptrends supports all three features that reviewers rate as most important: **Real-Time Notifications**, **Alerts/Notifications**, and **Real-Time Monitoring**. Together, these capabilities help businesses detect issues as they happen, respond to outages or performance problems faster, and maintain a more consistent experience for site visitors, allowing teams to reduce downtime and protect service reliability. Real-Time Notifications 4.6 (53) 62.26% of 53 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Real-Time Monitoring 4.8 (57) 63.16% of 57 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Server Monitoring 4.7 (39) 51.28% of 39 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Uptime Reporting 4.7 (49) 61.22% of 49 reviewers that rated this feature as important or highly important Track the availability time for a designated network or website over a given period of time Email Alerts 4.7 (53) 64.15% of 53 reviewers that rated this feature as important or highly important Receive and/or send email notifications for urgent updates, requests, or other information Alerts/Notifications 4.7 (67) 74.63% of 67 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Uptrends 27 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Testing: Test the availability of websites and/or browsers - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Reports: Alter the layout and content of reports - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For Websites: Software is used for working on online pages - Issue Tracking: Record and follow the progress of every issue - Mobile Alerts: Notifications via mobile devices - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 4.5 (107) 4.5 Based on 107 reviews ## Pricing Value for money 4.4 (93) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/80467/Uptrends/pricing/) Business $100.00 Flat Rate,Per Month It includes: - Worldwide Checkpoints - Availability Monitoring - Web Performance Monitoring - User Journey Monitoring - Multi-Step API Monitoring - Real User Monitoring - Public Status Pages - 1 year historical data + 30 day saved logs Enterprise Custom Quote Available It includes: - All Features From the Starter and Business Plans - Check from multiple locations at once - Monitor web apps in & outside the firewall - Error screenshots - Waterfall charts - SLA Monitoring - Unlimited operators - Advanced alerting - Advanced user management - Native integrations for ITSM automation - 2 year historical data + 90 day saved logs Value for money 4.4 (93) 4.4 Based on 93 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) ## Support, customer service and training options Customer Service 4.7 (98) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (98) 4.7 Based on 98 reviews ## User reviews Overall rating 4.7 Based on 107 reviews Filter by rating 5(86) 4(15) 3(1) 2(1) 1(4) Mentioned topic Sorted by most recent JH Jeff H. director, eCommerce Electrical/Electronic Manufacturing ### "Site monitoring for hosted environments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2024 overall a very positive experience and I would implement it again. It's been instrumental in monitoring of commercial sites Pros easy to setup. reasonable prices. very good support Cons The sales people used to be aggressive. Not really in a negative way, but regularly trying to sell more. That's changed since the acquisition. Reasons for choosing Uptrends for sites that are hosted by a third party and clients don't have access to infrastructure like sql, CDN (service worker), IIS, etc. a JS based tool is all you can use and Uptrends serves that market very well. If you have complete control of your infrastructure, more robust tooling is available - New Relic, DataDog, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cam B. Head of Product Retail ### "Beware of 12 month contract with 90 day termination notice" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 7, 2023 The worst SAS contract I have every seen for a moderately useful product. Pros Their monitoring is fine. They were helpful in getting us set up. Cons Buyer Beware: when signing up, you are agreeing to a 12 month contract with a 90 day termination notice. If you complain about this, their customer "service" will send you a screen shot of the contract with these terms highlighted. The 12 month term is not mentioned on the website. They aren't offering annual pricing with a discount vs monthly pricing. Nope, you're just signing up for 12 months with a 90 day out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK Praveen K. CEO Health, Wellness and Fitness ### "Unfair business practices - READ THE FINE PRINT" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 12, 2023 Pros Works overall. Does as advertized and easy to use Cons We had a yearly contract with Uptrends. I attempted to cancel it several days before the expiry and they told me there is a 3-month notice period and refused to cancel. I have not seen any SaaS company that needs a 3-month notice period, so be aware before signing up. These guys are running a scam with their cancellation policy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Freelancing Writing and Editing ### "Uptrends " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2023 With uptrend I can increase the price of my products. The increase has helped in the growth of my business. Pros The high swing low and the high swing high makes it easy to predict the products price. The higher the cost, the better for my website. I love it because of its potential reward relative to risk. Cons It is very difficult to determine the cause of an uptrend since it consists of High and low swings and can affect a business either positively or negatively Switched from [Conductor](https://www.capterra.com/p/155139/Conductor/) Contentking has a lot of features that favours my website Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Abey M. Systems Monitoring Manager Hospital & Health Care ### "Reviewing Uptrends for Monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 17, 2023 Monitoring SSL certificate status and website availability Pros The Web availability of HTTPS endpoints and SSL certificate monitoring Cons There is no way to monitor availability of JAVA based applications that do not have a public facing URL Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Clint R. SWE Computer Software ### "Very difficult to cancel" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 9, 2023 It was very difficult to cancel. Most SAAS companies allow a user to cancel within 30 days and they can cancel on their own typically with a cancellation button or form within their account. I tried to cancel but they require you to send in a cancellation request which is not typical for a SAAS service. I put in my request and they informed me I was to continue to pay for 90 days upon request to cancel. They continued to bill me for the 90 days after the request which was very unethical. When I asked about most SAAS companies allowing a 30 day notice, and with nothing specifying this on their main webpages, they then presented me with the fine print in their TOS that it's required to continue to pay for 90 days after the cancellation request. I told them I would be happy to pay for the 30 days but not 90 so they threatened to turn my account over to their legal team and used threatening tactics to get the remaining 60 days. After many back and forth threatening emails I finally decided to just pay the unpaid invoices just to get them off my back. This company has very unethical practices and I wish I would have read other user reviews with the same issues. Stay far away from them. Pros Alerts are good when they work. You run out of credits quickly. Cons Expensive and support lacks. They use threatening tactics when you try to cancel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF John F. VP Product Management Legal Services ### "Beware of Predatory Licensing" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 August 2, 2023 Was great until I needed to cancel. I wouldn't use them again just because of their business practices. Pros The monitoring and alerting features worked well and did what they promised. The UI is not the most intuitive, but it works once you get past that. Cons The company relies on abusive licensing terms to retain customers with a ridiculous policy that says you have to pay for 3 months of service after you tell them you want to cancel. They won't issue a waiver on this.A company confident in their tool should encourage retention through a great product and customer service, not using the fine print in their license agreement to lock you in. Reasons for choosing Uptrends In the end I just used Uptrends until I could get the monitoring solution implemented in AWS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BO Brian O. IT Infrastructure Engineer Transportation/Trucking/Railroad ### "Very easy to use and some great features available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 30, 2023 Great product that is very easy to implement, setup, add monitors. Hassle free and easy to use. Pros We use uptrends to monitor our live API endpoints as well as websites. With the website monitoring you can add various levels of monitoring where it can login and test certain aspects of your website to make sure all is OK. Very Handy. It notifies us immediately if we have any issues which is essential for ourselves and our customers. Cons UX is a bit dated but since it works great I don't mind this much. Reasons for choosing Uptrends Cost, features and ease of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rick S. COO Information Services ### "It works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 10, 2023 Pros \- It works- Easy interface- Reliable- Several monitoring options / locations Cons You can't purchase upgrades or services on invoice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jason S. Service Delivery Manager Financial Services ### "Monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2023 Incredible experience Pros Its super reliable and alerts us to any anomalies with our services Cons I would say i wanted a better interface with Ops Genie, but that is low on my list Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/80467/Uptrends/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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