# Uptrends Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Uptrends Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more. Source: https://www.capterra.com/p/80467/Uptrends --- # Uptrends Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Uptrends ## What is Uptrends? Uptrends Website Monitoring makes it easy to stay in sync with your site uptime and performance on a global level. Your users expect your website to be available around-the-clock. Uptrends helps you deliver on that expectation, monitoring HTTP(S), web services (SOAP, REST API), SSL Certificates, DNS, and servers, alerting your team instantly. ## What is Uptrends used for? [Website Monitoring](https://www.capterra.com/website-monitoring-software/) Overall rating Based on 107 user reviews Reviews sentiment Positive 94% Neutral 1% Negative 5% Starting price $100 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Uptrends alternatives Highest Rated [4.7 (351)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (265)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/80467/Uptrends/alternatives/) ## FAQs about Uptrends Overview ### What problems does Uptrends solve? Uptrends helps teams solve blind spots in website, API, and transaction performance by detecting outages, slowdowns, and broken user flows in real time across global checkpoints. IT operations, DevOps, network administrators, ecommerce teams, and support teams use it to reduce false positives, speed incident response, and diagnose frontend, backend, and connectivity issues fast. Answer based on 83 reviews Overview ### Which roles and teams benefit most from Uptrends? Uptrends is most used by IT managers, DevOps engineers, and infrastructure administrators who monitor uptime, website performance, and service availability. Operations managers and directors use it to prevent disruptions and improve reliability, while CEOs, COOs, and founders rely on alerts and dashboards to track business-critical digital experiences. Answer based on 107 reviews Overview ### What company size and industries is Uptrends built for? Uptrends is built mainly for small businesses at 52%, with Information Technology and Services leading industries at 17%. It also serves enterprises at 26% and midsize businesses at 22%, especially in Computer Software at 11% and Marketing and Advertising at 8%, for 24/7 website and transaction monitoring. Answer based on 107 reviews Features and Usability ### What are the key features of Uptrends? Uptrends includes core monitoring features like real-time monitoring, alert monitoring, transaction monitoring, and availability testing for websites and APIs. Differentiating capabilities include global checkpoint monitoring, uptime reporting with historical data, customizable dashboards and widgets, and alert delivery through email, mobile, and third-party integrations such as Slack. Answer based on 44 reviews Pricing ### How much does it cost and what fees or limitations are included? Uptrends starts at $100/month for the Business plan, plus added monitor costs, so pricing rises with usage. A free version and free trial are available. Reviewers often call it good value, but some say deep monitoring, RUM, and per-credit pricing can get expensive, and annual contracts may require 90 days' notice. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Uptrends integrate with? Uptrends integrates with Slack, OpsGenie, and PagerDuty for alerting and incident response. Slack is included in the official catalog, while reviewer mentions also point to OpsGenie. These integrations connect monitoring notifications to communication and on-call workflows. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Uptrends offer? Uptrends provides webinars and documentation for training. Webinars support live, guided learning for teams, while documentation offers written reference material for self-paced review and step-by-step guidance when setting up and using the product. Answer based on 1 reviews Getting Started and Support ### What customer support options does Uptrends offer, and how do users rate the experience? Uptrends offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as quick, friendly, and effective, especially for setup and troubleshooting. Some mention proactive follow-up and helpful phone calls, while a few report frustration around billing, cancellation, and subscription policy issues. Answer based on 37 reviews Ease of use ### How easy is Uptrends to set up and use? Uptrends gets most teams running quickly with an interface that feels clear and straightforward for website monitoring. Small business teams and IT staff often mention fast setup, simple alert configuration, and helpful dashboards, though some users find transaction syntax, subscription details, and account management less intuitive. Answer based on 28 reviews ## Who uses Uptrends? Based on Capterra reviews from the past 6 years Company size Based on 100 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 100 reviews IT & Software Development 44% IT & Software Development 44% Marketing 11% Product 11% Research & Development 11% Others 22% Top industries Based on 100 reviews Information Technology and Services 37% Computer Software 23% Marketing and Advertising 16% Retail 12% Other 12% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.7 (67) 74.63% of 67 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Monitoring 4.8 (57) 63.16% of 57 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Email Alerts 4.7 (53) 64.15% of 53 reviewers that rated this feature as important or highly important Receive and/or send email notifications for urgent updates, requests, or other information Real-Time Notifications 4.6 (53) 62.26% of 53 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Uptime Reporting 4.7 (49) 61.22% of 49 reviewers that rated this feature as important or highly important Track the availability time for a designated network or website over a given period of time Server Monitoring 4.7 (39) 51.28% of 39 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Uptrends 27 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Test the availability of websites and/or browsers Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Alter the layout and content of reports Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Software is used for working on online pages Record and follow the progress of every issue Notifications via mobile devices Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Allow users to access multiple services after entering their login credentials once Set up connections to third-party platforms to improve business processes Monitor or audit historical and current transactions to analyze customer account activities Track the availability time for a designated network or website over a given period of time Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks An extended application or connector that enables users to perform additional services with their current set of tools Features 4.5 (107) 4.5 Based on 107 reviews ## Pricing Value for money 4.4 (93) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/80467/Uptrends/pricing/) Business $100.00 Flat Rate,Per Month It includes: - Worldwide Checkpoints - Availability Monitoring - Web Performance Monitoring - User Journey Monitoring - Multi-Step API Monitoring - Real User Monitoring - Public Status Pages - 1 year historical data + 30 day saved logs Value for money 4.4 (93) 4.4 Based on 93 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) ## Support, customer service and training options Customer Service 4.7 (98) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (98) 4.7 Based on 98 reviews ## User reviews Overall rating 4.7 Based on 107 reviews Filter by rating 5(86) 4(15) 3(1) 2(1) 1(4) Mentioned topic Sorted by most recent JH Jeff H. director, eCommerce Electrical/Electronic Manufacturing ### "Site monitoring for hosted environments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2024 overall a very positive experience and I would implement it again. It's been instrumental in monitoring of commercial sites Pros easy to setup. reasonable prices. very good support Cons The sales people used to be aggressive. Not really in a negative way, but regularly trying to sell more. That's changed since the acquisition. Reasons for choosing Uptrends for sites that are hosted by a third party and clients don't have access to infrastructure like sql, CDN (service worker), IIS, etc. a JS based tool is all you can use and Uptrends serves that market very well. If you have complete control of your infrastructure, more robust tooling is available - New Relic, DataDog, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cam B. Head of Product Retail ### "Beware of 12 month contract with 90 day termination notice" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 7, 2023 The worst SAS contract I have every seen for a moderately useful product. Pros Their monitoring is fine. They were helpful in getting us set up. Cons Buyer Beware: when signing up, you are agreeing to a 12 month contract with a 90 day termination notice. If you complain about this, their customer "service" will send you a screen shot of the contract with these terms highlighted. The 12 month term is not mentioned on the website. They aren't offering annual pricing with a discount vs monthly pricing. Nope, you're just signing up for 12 months with a 90 day out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK Praveen K. CEO Health, Wellness and Fitness ### "Unfair business practices - READ THE FINE PRINT" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 12, 2023 Pros Works overall. Does as advertized and easy to use Cons We had a yearly contract with Uptrends. I attempted to cancel it several days before the expiry and they told me there is a 3-month notice period and refused to cancel. I have not seen any SaaS company that needs a 3-month notice period, so be aware before signing up. These guys are running a scam with their cancellation policy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Freelancing Writing and Editing ### "Uptrends " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2023 With uptrend I can increase the price of my products. The increase has helped in the growth of my business. Pros The high swing low and the high swing high makes it easy to predict the products price. The higher the cost, the better for my website. I love it because of its potential reward relative to risk. Cons It is very difficult to determine the cause of an uptrend since it consists of High and low swings and can affect a business either positively or negatively Switched from [Conductor](https://www.capterra.com/p/155139/Conductor/) Contentking has a lot of features that favours my website Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Abey M. Systems Monitoring Manager Hospital & Health Care ### "Reviewing Uptrends for Monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 17, 2023 Monitoring SSL certificate status and website availability Pros The Web availability of HTTPS endpoints and SSL certificate monitoring Cons There is no way to monitor availability of JAVA based applications that do not have a public facing URL Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Clint R. SWE Computer Software ### "Very difficult to cancel" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 9, 2023 It was very difficult to cancel. Most SAAS companies allow a user to cancel within 30 days and they can cancel on their own typically with a cancellation button or form within their account. I tried to cancel but they require you to send in a cancellation request which is not typical for a SAAS service. I put in my request and they informed me I was to continue to pay for 90 days upon request to cancel. They continued to bill me for the 90 days after the request which was very unethical. When I asked about most SAAS companies allowing a 30 day notice, and with nothing specifying this on their main webpages, they then presented me with the fine print in their TOS that it's required to continue to pay for 90 days after the cancellation request. I told them I would be happy to pay for the 30 days but not 90 so they threatened to turn my account over to their legal team and used threatening tactics to get the remaining 60 days. After many back and forth threatening emails I finally decided to just pay the unpaid invoices just to get them off my back. This company has very unethical practices and I wish I would have read other user reviews with the same issues. Stay far away from them. Pros Alerts are good when they work. You run out of credits quickly. Cons Expensive and support lacks. They use threatening tactics when you try to cancel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF John F. VP Product Management Legal Services ### "Beware of Predatory Licensing" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 August 2, 2023 Was great until I needed to cancel. I wouldn't use them again just because of their business practices. Pros The monitoring and alerting features worked well and did what they promised. The UI is not the most intuitive, but it works once you get past that. Cons The company relies on abusive licensing terms to retain customers with a ridiculous policy that says you have to pay for 3 months of service after you tell them you want to cancel. They won't issue a waiver on this.A company confident in their tool should encourage retention through a great product and customer service, not using the fine print in their license agreement to lock you in. Reasons for choosing Uptrends In the end I just used Uptrends until I could get the monitoring solution implemented in AWS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BO Brian O. IT Infrastructure Engineer Transportation/Trucking/Railroad ### "Very easy to use and some great features available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 30, 2023 Great product that is very easy to implement, setup, add monitors. Hassle free and easy to use. Pros We use uptrends to monitor our live API endpoints as well as websites. With the website monitoring you can add various levels of monitoring where it can login and test certain aspects of your website to make sure all is OK. Very Handy. It notifies us immediately if we have any issues which is essential for ourselves and our customers. Cons UX is a bit dated but since it works great I don't mind this much. Reasons for choosing Uptrends Cost, features and ease of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rick S. COO Information Services ### "It works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 10, 2023 Pros \- It works- Easy interface- Reliable- Several monitoring options / locations Cons You can't purchase upgrades or services on invoice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jason S. Service Delivery Manager Financial Services ### "Monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2023 Incredible experience Pros Its super reliable and alerts us to any anomalies with our services Cons I would say i wanted a better interface with Ops Genie, but that is low on my list Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/80467/Uptrends/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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