Who Uses This Software?

Organizations that need advanced threat detection and response capabilities, want proactive threat hunting capabilities, and are looking to streamline compliance management as well.


Average Ratings

19 Reviews
  • 4 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $8,995.00/one-time
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • EventTracker
  • www.eventtracker.com
  • Founded 1999
  • United States

About EventTracker

EventTracker, a Netsurion company, empowers organizations to successfully predict, prevent, detect, and respond to cybersecurity threats. Our SIEM platform unifies machine learning, behavior analytics, and security orchestration, and has been recognized for 10 straight years by Gartner on the Magic Quadrant. EventTracker offers SIEM solutions for any size company or budget. SIEMphonic builds on the EventTracker platform by delivering a Co-Managed SIEM service complete with 24/7 global SOC.


EventTracker Features

  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting / Blacklisting
  • Archiving
  • Audit Trails
  • Compliance Reporting
  • Consolidation
  • Data Visualization
  • Event Logs
  • Network Logs
  • Remediation
  • Syslogs
  • Thresholds
  • Web Logs
  • Bandwidth Monitoring
  • Baseline Manager
  • Diagnostic Tools
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Real Time Analytics
  • Resource Management
  • Server Monitoring
  • SLA Monitoring
  • Uptime Monitoring
  • Web Traffic Reporting
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
  • Application Security
  • Behavioral Analytics
  • Compliance Reporting
  • Endpoint Management
  • File Integrity Monitoring
  • Forensic Analysis
  • Log Management
  • Network Monitoring
  • Real Time Monitoring
  • Threat Intelligence
  • User Activity Monitoring

EventTracker Reviews Recently Reviewed!


We have had a great experience with EventTracker. We could not manage our Risks without them.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that they are able to manage our risks which effectively is staff augmentation for us. Our Information Security Department is one person (me) and without EventTracker monitoring the environment, sending weekly reports, proactively calling me when they see something unusual and holding quarterly collaboration meetings we would not be able to accomplish what we have been able to accomplish.

Cons: Tech Support is based out of India. It can be difficult to get same day turn around. With that being said, though, if it is an urgent matter I normally will hear back from them in a few hours.

Overall: Staff augmentation, real time alerts, log correlation, centralized log management, visibility into security threats

Vendor Response

by EventTracker on December 15, 2017

John,
Thank you so much for taking the time to review our services and technologies. We take each review to heart and will relay it back within the organization to further improve the value we deliver.

We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

Good product but difficult to set up

Jul 28, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very flexible and accurate. It provides visibility and insight into what is going on with all our systems and network devices.

Cons: It is complicated to set up and non-intuitive. It lacks the modern approach to data analysis, such as machine learning.

Vendor Response

by EventTracker on December 15, 2017

Mike,
Thank you so much for taking the time to review our platform! We really appreciate it and will certainly leverage the feedback. You may be interested in our SIEMphonic Enterprise solution which brings out the full capabilities of EventTracker, or possibly upgrading to EventTracker Security Center which does employ machine learning. https://www.eventtracker.com/announcements/new-eventtracker-8-addresses-the-detection-deficit-in-data-security/

We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

CTO

Jan 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Real time alerts for network activity such as failed logons, Administrator changes, software install/uninstalls, etc.. Reporting that satisfies regulator requirements (FFIEC and GLBA) plus comprehensive log search.

Cons: The user dashboard for v8 is a bit clunky and search can be difficult to use and slow. However I have seen the new v9 interface and the redesign seems to have addressed these issues and the search speed.

Overall: reporting, alerts, log archiving

Vendor Response

by EventTracker on February 08, 2018

Hi Shan,
Thank you for taking the time to review EventTracker SIEM. We appreciate your business and candid thoughts. We're so glad you have been able to see v9 in action and are pleased with it!

Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel. Thanks for being part of the EventTracker family.

Simple Easy to use and deploy

Jul 27, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to gather all the logs from windows computers in real time.

Ability to filter events at the sending server side so extra events are not using network bandwidth

Very easy to see and use GUI.

Ability to alert on events and recieve notifications

Very robust and stable platform.

Cons: Upgrading agents can be a little troublesome but that is because we don't use a decent software distribution platform.

Vendor Response

by EventTracker on December 15, 2017

Paul,
Thank you for taking the time to review our platform! As always, please contact us for any assistance or questions about what's next in the solutions roadmap.

We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

We like their managed event analysis and reporting, which helps with PCI requirements

Oct 24, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Support people are easy to work with and have been good at customizing to our needs. We rely on them to create reports and alerts for us. We have monthly reviews to go over what has been happening in the past month. These are good, to follow up on questions and make changes. Balaji and company are great to work with and responsive to our needs.

Cons: I don't use the software much my self but do use the generated reports. With most support being based in India, it can sometimes takes almost a full day to get questions answered if we ask them in the afternoon, our time (CST). That said, their support people are good and easy to work with. Our weekly vulnerability scan reports are not really configured in a way to make them very useful. They show vulnerabilities, but it is hard to get information on the machines affected.

Overall: We need it to meet business requirements. Consequently it is important to us that it does what it is supposed to do.

Vendor Response

by EventTracker on October 26, 2017

Thanks Tim for your feedback. I will have our Product and Support teams reach out to see if your reports can be better customized for your business needs.

The software provides good functionality, sometimes hard to configure.

Jul 27, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It provides good functionality and information as needed, along with good reporting and adhoc event reporting.

Cons: It can be quite difficult to configure for logs outside of the windows systems, it allows great flexibility and you can usually end up doing it but sometimes support is required.

Overall: It provides ease of information for auditing and alerting purposes, allowing us to bring up this info quickly and efficiently.

Vendor Response

by EventTracker on December 15, 2017

Steve,
We really appreciate the honest assessment and will circle this information back to through the organization.

We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

EventTracker has helped us log and track critical history on proprietary machines for several years

Aug 04, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its thoroughness is a primary asset. Its usefulness as a security compliance tool makes it a necessary part of our hosting suite.

Cons: Setup (not installation but configuration) is tedious and requires both user and support intervention to get it up into a useable state.

Overall: We derive compliance to most agency's requirements for remote hosting. We receive timely notices when servers are touched or error in any way.

Vendor Response

by EventTracker on August 08, 2017

Thanks Tony for taking the time to provide such helpful feedback. Our goal is to provide actionable security for our customers. I will forward your comments to our design team so that we can continue to improve our user interface with each edition.

works as advertised, support goes beyond expections

Jul 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: great support they do custom mods for you, alerts are very easy to setup compared to other packages. All you have to do is click box.

Cons: gui can be improved, you have to go to different screens and apps to do all the functions. All control should be in single app

Overall: security alerts

Vendor Response

by EventTracker on July 28, 2017

John, thank you for the great feedback! We'll filter this feedback into the organization and product development. We're excited about the recent enhancements announced in v8.3, but I think you'll particularly be interested in the new GUI in v9 planned for release late 2017.

https://www.eventtracker.com/announcements/eventtracker-launches-security-center-8-3/

Really helps to prevent major/minor server problems

Jul 31, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like the Technical Support provided by your company. I have called many times and have been happy with the provided service.

Cons: The software needs to focus more on the user interface. It needs to be more user friendly.

Vendor Response

by EventTracker on December 15, 2017

Michael,
Thank you for taking the time to review our SIEM platform and services. I'm glad to hear our technical support has delivered! Thank you for your feedback.

We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

Great technical support

Jul 27, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: let you know what is going on in network, get email on alerts, ease of filters logs in one place.

Cons: complication on how to set up customize advance threats, no online training for self training to get the best out of the software.

Vendor Response

by EventTracker on December 15, 2017

Eric,
We greatly appreciate the honest feedback. We certainly want to ensure you are getting the maximum value for your investment. We actually have been talking about enhancing our online training resources, I'm glad you mentioned it. I'll get this feedback to the right people and also have someone reach out and help you handle advance threat detection and response.

We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

EventTracker is a powerful SIEM.

Jan 16, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: EventTracker is highly configurable, can digest any logging source, and provide precise reporting of events. The company has excellent customer service along with managed services if needed.

Cons: Because EventTracker is so powerful and configurable, it can be overwhelming to setup by yourself. I highly recommend professional services when implementing.

Vendor Response

by EventTracker on February 08, 2018

Daniel,

Thank you for taking the time to review EventTracker SIEM. We appreciate your business and candid thoughts. It's true, EventTracker SIEM is powerful, and with power comes a possibility to be overwhelming. We offer the support needed to make the transition as easy as possible. This blog post has some good information about why SIEM solutions fail and what makes them succeed, after implementation: https://www.eventtracker.com/blog/2016/november/top-three-reasons-siem-solutions-fail/

Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel. Thanks for being part of the EventTracker family.

The security compliance tool is very helpful when comes to our IT audit review.

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The pricing was very promising that meet our IT budget need when comparing to SolarWinds LEM and LogRhythm.

Cons: Won't auto generate all reports in general for our needs. We need to manual customize each report. Also, the reports description is not precise to the point and cause confusion.

Overall: it meets compliance and audit requirement without question from auditor or examiner.

Vendor Response

by EventTracker on February 13, 2018

Hi Bill,

Thank you for taking the time to review EventTracker SIEM. We appreciate your business and candid thoughts. The latest release of our SIEM platform improves productivity instantly with a modern interface that is intuitive and customizable; enhances common workflows with more efficient storage and search technology; and expands its capability to scale to the very large and diverse data sets needed for today¿s enterprise IT infrastructures.

Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel. Thanks for being part of the EventTracker family.

EventTracker8 is a good all round product that assists our organization with our internal auditing

Jan 23, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The user interface is very easy to use, and the customer support is excellent. The software is web-based so our administrators can open it via a browser from different locations.

Cons: It can be a little slow at times and the search/reporting functions sometimes timeout/expire during particularly large event searches.

Vendor Response

by EventTracker on February 13, 2018

Hi Neil,

Thank you for taking the time to review EventTracker SIEM. We appreciate your business and candid thoughts. The latest release of our SIEM platform improves productivity instantly with a modern interface that is intuitive and customizable; enhances common workflows with more efficient storage and search technology; and expands its capability to scale to the very large and diverse data sets needed for today¿s enterprise IT infrastructures.

Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel. Thanks for being part of the EventTracker family.

UI is far behind today's expectations

Aug 08, 2017
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Asset management seems well done. The support team is friendly and capable of solving any issues we have had.

Cons: UI is clunky, and performance is not great. Fixed-width screens are wasteful. Egregious data requirements (e.g. requiring start time and end time in addition to start and end dates when searching for event data) and navigation (popup, forward/back) is not helpful, requiring reinput of field text in second, third and subsequent queries instead of remembering what I had the first time. Basically contemporary UI features are omitted here for some reason, and we therefore avoid using the product to the extent possible.

Vendor Response

by EventTracker on December 15, 2017

Alex,
Thank you for your feedback. We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

The program is too slow to use

Aug 01, 2017
2/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It has some good features. I cannot find too many pros about the product. It advertises some good features however the program is too slow and for me not usable.

Cons: The application takes forever to load and is difficult to use. I've stopped using it because it is too slow and difficult. I think part of the problem might be that we have too much auditing turned on which is overloading the system.

Overall: When it works it will send alerts for specific events.

Vendor Response

by EventTracker on December 15, 2017

Greg,
Thank you for your feedback. We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

Great offer for small to mid-size businesses

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: We are a MSSP and we use Eventtracker for log and event management and it is hands down the best featured product in the market for the price. Some MSP's do not like agent solutions but we do and eventtracker is an agent based product, although they call it a sensor.

Cons: Slow to market with a true MSP program. They are just now working to implement a good MSP program and still they don't have it to cater to MSP's of all sizes so you have to use one of their partners if you are really small.

Overall: Price, ease of use.

Vendor Response

by EventTracker on December 15, 2017

Kevin,
Thank you for taking the time to write this thoughtful review of our SIEM solution! The feedback is extremely valuable and will definitely taken into consideration for our technology roadmap and partner program's evolution.

We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

Painfully slow to get setup, complex to manage

Oct 19, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Pricing was very favorable against QRadar, LogRhythm and that is really the only positive I can find in my experience.

Cons: Ability to scale on virtual platforms, slow searching, complex management, behind in log parsing support against competitors. Support was inconsistent.

Overall: Insight into Windows environment.

Vendor Response

by EventTracker on December 15, 2017

Marc,
Thank you for your feedback. We just released EventTracker 9 - access the demo via this link: https://www.youtube.com/watch?v=SjAEbCYKQPI

EventTracker 9 unveils a new, slick UI and enables faster, simpler threat hunting with SIEM.

Overall good experience, customer support is sometimes slow

Jul 30, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like what this product can do to protect my environment, invaluable visibility that would otherwise not be possible

Cons: Support team is sometimes slow to respond, they take a very long time to fulfill requests. Hard to understand the support team sometimes. They are very polite and professional. Makes me think they have a small team

Vendor Response

by EventTracker on July 31, 2017

Paul, Thank you for the honest and helpful feedback. I'll filter this back through the proper channels here so we can improve our response time and clarity. Our goal is nothing short of excellence in delivering actionable security intelligence.

Capterra-loader

The best managed SEIM out there

Mar 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: We use the managed version of Event Tracker for several clients. A central portal has all of the info we need for compliance and security of our client's business.

Cons: Setup can be a bit of a challenge as an agent has to be deployed at every endpoint. Syslogs also need to setup to be collected which needs to be done on each device.

Vendor Response

by EventTracker on March 14, 2018

Hi Fred,

Thank you for taking the time to review EventTracker SIEM. We appreciate your business and kind words.

Please connect with us on LinkedIn and Twitter, and subscribe to our YouTube channel if you like. Thanks for being part of the EventTracker family.