# Alerta Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Alerta Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more. Source: https://www.capterra.com/p/80476/Website-Monitoring --- # Alerta Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Alerta ## What is Alerta? Alertra is a website monitoring service that checks websites, servers, and routers continuously to detect outages and slowdowns. The service monitors website uptime by performing tests from locations around the world, and it sends alerts via phone and SMS when issues are detected so companies can address problems quickly. Alertra provides 24/7 monitoring with its technology and offers a free trial so users can evaluate the software. ## What is Alerta used for? [Website Monitoring](https://www.capterra.com/website-monitoring-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alerta?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.alertra.com/&name=Alerta) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alerta 4.0 (2) VS. [4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.6 (262) Value For Money 3.0 (2) Value For Money 4.6 (226) Customer Service 3.0 (2) Customer Service 4.7 (212) ## Alerta alternatives [4.7 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (266)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (53)](https://www.capterra.com/p/149314/Uptime/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/) [4.8 (75)](https://www.capterra.com/p/234440/Uptimerobot/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234440/Uptimerobot/) [View all alternatives](https://www.capterra.com/p/80476/Website-Monitoring/alternatives/) ## FAQs about Alerta Overview ### What company size and specific industries is Alerta built for? Alerta is designed for small businesses, mid-market teams, and larger organizations that need website monitoring and alerting. It is aimed at website owners, web developers, IT professionals, and digital marketers across any industry that depends on maintaining a reliable web presence. Features and Usability ### What are the key features of Alerta? Alerta offers real-time monitoring and uptime reporting as its core features. Real-time monitoring tracks system status and alerts teams to changes as they occur, while uptime reporting records service availability over time for performance review and operational tracking. Getting Started and Support ### What training and onboarding options does Alerta offer? Alerta provides documentation for teams getting started. Documentation offers written reference material for learning product features, reviewing setup steps, and checking usage details as needed. Getting Started and Support ### What customer support options does Alerta offer? Alerta provides chat support for customer assistance. No reviewer feedback about support quality is available, so user experience with response times, helpfulness, or common issues cannot be described here. ## Pricing Value for money 3.0 (2) Free Trial Basic $10.00 Flat Rate,Per Month Value for money 3.0 (2) 3.0 Based on 2 reviews ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Brooks W. Vice President of Technology Museums and Institutions ### "SMS Alerts are very expensive, rouge server caused large expenses that Alerta would not address" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 25, 2020 Pros Easy to setup and monitor different services. Cons SMS costs are very expensive, which is very odd in this day of cheap messaging. App does not work properly, does not push alerts. Alternatives considered [Pingdom](https://www.capterra.com/p/131928/Pingdom/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Coletta R. Owner ### "Great way to monitor your website and what is going on with it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2018 Pros This is great because it will alert you when and if your website is having issues and goes down. I like this because I have had a bad experience when a website went down and I had no idea. This causes the company to lose income and look bad online. Cons I like that the texts come through, but it seems to be a bot off and takes a few minutes to send the website issue alerts, Maybe I had the notifications set wrong, not sure but it seemed to be a delay. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.