--- title: "Alerta Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Alerta Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more." source_url: "https://www.capterra.com/p/80476/Website-Monitoring/" page_type: "product" language: "en" --- # Alerta Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Alerta ## What is Alerta? Alertra is a website monitoring service that checks websites, servers, and routers continuously to detect outages and slowdowns. The service monitors website uptime by performing tests from locations around the world, and it sends alerts via phone and SMS when issues are detected so companies can address problems quickly. Alertra provides 24/7 monitoring with its technology and offers a free trial so users can evaluate the software. ## What is Alerta used for? [Website Monitoring](https://www.capterra.com/website-monitoring-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alerta?[Manage this product listing](https://www.g2.com/products/alertra-website-uptime-monitoring/claim_requests/new?auto=true) ## Alerta Overview Updated August 2026 AI summary Alerta provides small businesses with real-time website monitoring and uptime reporting through a cloud-based platform. Designed for organizations seeking to maintain website availability and promptly detect issues, Alerta delivers continuous tracking and status notifications. Its web-based deployment allows users to access monitoring tools without local installation, supporting proactive site management and operational reliability. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alerta 4.0 (2) VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.6 (380) Value For Money 3.0 (2) Value For Money 4.5 (350) Customer Service 3.0 (2) Customer Service 4.5 (345) ## Alerta alternatives [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (54)](https://www.capterra.com/p/149314/Uptime/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/) [4.8 (76)](https://www.capterra.com/p/234440/Uptimerobot/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234440/Uptimerobot/) Highest Rated [Oh Dear](https://www.capterra.com/p/190028/Oh-Dear/) [4.9 (73)](https://www.capterra.com/p/190028/Oh-Dear/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190028/Oh-Dear/) [View all alternatives](https://www.capterra.com/p/80476/Website-Monitoring/alternatives/) ## FAQs about Alerta Overview ### What company size and specific industries is Alerta built for? Alerta is designed for small to mid-sized businesses and teams in web-focused roles, including website owners, web developers, IT professionals, and digital marketers. It fits organizations that manage online properties and need an alerting tool for monitoring website-related issues and activity. Features and Usability ### What are the key features of Alerta? Alerta offers real-time monitoring and uptime reporting as its core features. Real-time monitoring tracks system status and alerts teams when issues occur, while uptime reporting summarizes service availability over time for operational oversight and status analysis. Getting Started and Support ### What training and onboarding options does Alerta offer? Alerta provides documentation for teams that need written reference material during setup and ongoing use. Documentation can support self-paced learning, help users check configuration steps, and serve as a record for product features and processes. Getting Started and Support ### What customer support options does Alerta offer? Alerta offers chat support. With no reviewer feedback available, there is no evidence to describe response times, helpfulness, or common support frustrations, but the listed channel gives users a direct way to seek assistance. ## Features AI summary Based on 1,850 Website Monitoring reviews According to Capterra reviewers, these are the website monitoring features buyers prioritize most when evaluating a solution: - **Real-Time Notifications** (**60%** of reviewers rated this feature as critical) - **Server Monitoring** (**59%**) - **Alerts/Notifications** (**62%**) Alerta focuses on other website monitoring capabilities that reviewers also consider important, including **Real-Time Monitoring** (**59%**) and **Uptime Reporting** (**51%**). Together, these features give teams continuous visibility into system status and historical availability, helping businesses spot issues quickly, track reliability over time, and keep websites and services running more consistently. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 3.0 (2) Free Trial Basic $10.00 Flat Rate,Per Month Value for money 3.0 (2) 3.0 Based on 2 reviews ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Brooks W. Vice President of Technology Museums and Institutions ### "SMS Alerts are very expensive, rouge server caused large expenses that Alerta would not address" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 25, 2020 Pros Easy to setup and monitor different services. Cons SMS costs are very expensive, which is very odd in this day of cheap messaging. App does not work properly, does not push alerts. Alternatives considered [Pingdom](https://www.capterra.com/p/131928/Pingdom/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Coletta R. Owner ### "Great way to monitor your website and what is going on with it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2018 Pros This is great because it will alert you when and if your website is having issues and goes down. I like this because I have had a bad experience when a website went down and I had no idea. This causes the company to lose income and look bad online. Cons I like that the texts come through, but it seems to be a bot off and takes a few minutes to send the website issue alerts, Maybe I had the notifications set wrong, not sure but it seemed to be a delay. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.