# WhenToHelp Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WhenToHelp Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more. Source: https://www.capterra.com/p/80500/WhenToHelp --- # WhenToHelp Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WhenToHelp ## What is WhenToHelp? Cloud-based solution that helps manage volunteer scheduling, shift assignments, time-off information, and more. ## What is WhenToHelp used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $16 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WhenToHelp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.whentowork.com&name=WhenToHelp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WhenToHelp 4.5 (8) VS. [4.6 (5,071)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $16 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (8) Ease Of Use 4.7 (3,938) Value For Money 4.8 (6) Value For Money 4.5 (2,730) Customer Service 4.8 (5) Customer Service 4.6 (2,422) ## WhenToHelp alternatives [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month [4.6 (51)](https://www.capterra.com/p/16504/Ministry-Scheduler-Pro/reviews/) Starting price $50.00 Per User, Per Month [4.2 (985)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Highest Rated [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) [4.8 (4,038)](https://www.capterra.com/p/213340/Google-Calendar/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/213340/Google-Calendar/) [View all alternatives](https://www.capterra.com/p/80500/WhenToHelp/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Absence Management Manage and track employee attendance Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Attendance Tracking Track the attendance of specific individuals or groups Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Calendar Management Track and manage schedules and meetings via an integrated calendar Calendar Sync Synchronize with other calendars to view mutual availability and schedules WhenToHelp 23 features Manage and track employee attendance Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track the attendance of specific individuals or groups Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Customize data fields to support various needs and use cases Assemble applications and processes by dragging over and arranging pre-built components Schedule and manage the logistics of activities and other gatherings Software specialized for non-profit organizations Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Notifications that are delivered to users as soon as an event occurs Based on availability, instantly confirm or deny a request when a new booking is made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.5 (8) 4.5 Based on 8 reviews ## Pricing Value for money 4.8 (6) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/80500/WhenToHelp/pricing/) 1-10 helpers $16.00 Flat Rate,Per Month It includes: - View schedules - Change schedules - Track schedules, volunteers & coordinators 11-30 helpers $33.00 Flat Rate,Per Month It includes: - View schedules - Change schedules - Track schedules, volunteers & coordinators 31-60 helpers $54.00 Flat Rate,Per Month It includes: - View schedules - Change schedules - Track schedules, volunteers & coordinators 61-100 helpers $78.00 Flat Rate,Per Month It includes: - View schedules - Change schedules - Track schedules, volunteers & coordinators 101-150 helpers $97.00 Flat Rate,Per Month It includes: - View schedules - Change schedules - Track schedules, volunteers & coordinators 151-200 helpers $117.00 Flat Rate,Per Month It includes: - View schedules - Change Schedules - Track schedules, volunteers & coordinators Value for money 4.8 (6) 4.8 Based on 6 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.5 Based on 8 reviews Filter by rating 5(4) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CB Charmetra B. Director of Operations Non-Profit Organization Management ### "This scheduling system has been a Blessing for our Non Profit" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2021 I am truly pleased with the wehentohelp scheduling system. When I started this job htey used a basic calendar and if changes were made or needed you had to email every single volunteer(we have 104 volunteeres). Now all changes can be made in real time. Pros I love that after approval from whentohelp.com this program is free for Non Profits! What an awesome thing for a company to help out Non Profits who have small budgets! Cons I haven't had the opportunity to explore all of the whentohelp's awesome features because of my crazy schedule but I love that it is user friendly! There are so many customization features. I like the fact that the system automatically sends a shift reminder to volunteers and you can send one as well. There is a "bulletin board" where you can pin important messages and the messaging system is great as well. I can either send a message to everyone, a specific person, or a specific group. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Kenly G. Aquatic Specialist Government Administration ### "WhentoWork" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 29, 2018 Pros This is an easy program to use. We have a large volume of staff and are able to create schedules for multiple locations easily. Employees are able to block out availability and time off. Most of the features are self explanatory. I really enjoy being able to view someone's availability on the same screen while you are making the schedule. Cons You have to pay extra to have larger numbers of employees. Wish you were able to send emails/txt to anyone on staff even if they did not have that setting selected; for emergency contact use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Melody E. Scheduler Non-Profit Organization Management ### "Excellent for creating and maintaining schedules, simple or complex" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 29, 2018 I have used this program for years to create schedules for various departments in my church. Some of those departments include ushers, children’s ministry, our coffee shop, cleaning shifts and more. I can create various shifts for these departments as needed and set up for the days and times we need. I can add new volunteers into the program and set up usernames for them. I can also remove users as needed. This allows users to login and see their schedule or the whole schedule. It also send an email with their shifts to all scheduled users/volunteers whenever I publish the schedule. I have also used this to schedule our summer camp/retreat shifts, which is even more complex and intensive with as many as 40 shifts in a day for a 10 day event. This has been a huge help as we manage the needs of our church. It keeps schedules organized and in a central location. Pros This program allows me to create schedules for lots of different departments and jobs within my church. Cons Like any database, there is a lot of set up required to create and manage schedules and users. Set up is tedious, but once it’s done is allows great functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Christina (. Sales and Marketing Manager Entertainment ### "Easy for a Support Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 24, 2018 The experience has been good. The staff seems to like the notifications. I as the manager like that I can add notes to their schedule if I think their schedule may change at the last minute. I have not had any issues with the software in the 3 years that I have been using it. Pros \- Easy for me as a support manager with only 6-8 team members working on a single day to schedule - Like the feature of being able to sort and only see those staff members that are assigned to my job descriptions - Love the trade board feature, so it is up to the staff member to find other staff members to cover for them if they cannot work an assigned shift. It also covers both staff members if one or the other does not show up for a covered shift. - The time availability feature that the staff members can adjust on their own as their availability change is very convenient and saves the managers a ton of time - Love the communication provided by the software. When schedules are published and every time a change is made to a staff member's schedule. Cons \- for some reason, the majority of the time the initial email to get new staff members set-up in the system always goes to spam - to add a meeting you can't simply add all, you must it to each individual employee - other employees can see all other employees schedules can sometimes cause issues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Emily S. Equine Pet First Aid/CPR Instructor Veterinary ### "Created Structure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2018 Pros I like that this has made scheduling our veterinarians a breeze. They are always wanting to trade shifts and request days off which was a nightmare! This is very easy to use and efficient. Cons Nothing! I like everything about this software! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG michael g. manager Education Management ### "Best scheduling software product." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2018 The ease to schedule 30 people who have different availability times during the weeks. Pros People put in their work preferences and makes scheduling so much easier. It prevents you from scheduling people when they are not available. Cons There is absolutely nothing I like least about this product. Every bell and whistle is a benefit and a blessing when doing the work schedule. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Anna H. Childcare Worker ### "I use this for my job to see my schedule which is helpful. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 14, 2018 Pros I like that I can see my schedule and all my shifts. I like that there are different options for viewing my schedule (like I can see everyone's or just mine and I can view in day, month, or week mode). Cons The thing I like the least is that whenever someone picks up a dropped shift, our manager has to approve it. But once someone picks it up, it does not show that it needs to be picked up anymore. It has caused confusion about who is working when, especially if our manager does not approve the request in time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC David C. Explainer ### "Easy to use, straightforward" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 8, 2017 Pros User-friendly, makes it simple to schedule, trade, or drop a shift. Also found eat easy to let my manager know when I could and couldn't work. Generally, as an employee I found that it let me do the things I needed to do with a minimum amount of fuss. Cons No major complaints--I have found that it occasionally runs slow, but that also may be the ancient work laptop we sometimes used it one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/80500/WhenToHelp/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)