--- title: "Volgistics Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Volgistics Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more." source_url: "https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/" page_type: "product" language: "en" --- # Volgistics Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Volgistics ## What is Volgistics? Manage your volunteer database from any computer; in the office, at home or on the road. Allow volunteers to fill out applications, submit their schedule preferences and even self schedule, all from the comfort of home. No start-up costs, licensing, or additional fees for support or upgrades. Simply pay a low monthly fee with no long term contract. Volgistics is the industry leader in online volunteer software. Take a video tour and sign up for a free trial account to find out why! ## What is Volgistics used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Animal Shelter](https://www.capterra.com/animal-shelter-software/) Overall rating Based on 94 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 3% Starting price $9 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Volgistics alternatives Highest Rated [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.2 (2,077)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (36)](https://www.capterra.com/p/115868/ProClass/reviews/) Starting price $249.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Volgistics Overview ### What problems does Volgistics solve? Volgistics solves time-consuming volunteer coordination by combining applications, onboarding, scheduling, hour tracking, communication, and reporting in one system. It reduces repetitive data entry, phone and email back-and-forth, and spreadsheet-based scheduling. Volunteer coordinators, nonprofit administrators, outreach teams, hospitals, museums, and multi-site programs benefit most from its self-service tools and reporting. Answer based on 83 reviews Overview ### Which roles and teams benefit most from Volgistics? Volgistics is most used by volunteer coordinators, volunteer services leaders, and program managers who need to recruit, schedule, track, and communicate with volunteers efficiently. Development teams and nonprofit administrators use it to centralize records, report service activity, support outreach, and keep volunteer operations aligned with broader organizational goals. Answer based on 92 reviews Overview ### What company size and industries is Volgistics built for? Volgistics is built primarily for small businesses in volunteer-driven organizations, with 67% of reviewers from small companies and 39% from non-profit organization management. It also serves midsize businesses at 21% and enterprises at 12%, especially in hospital and health care at 18% and museums and institutions at 7%. Answer based on 94 reviews Features and Usability ### What are the key features of Volgistics? Volgistics includes core volunteer management features such as volunteer tracking, time tracking with clock in/out, and self-scheduling through shift scheduling tools. Differentiating features include customizable online applications, automated reports, email and text messaging, and volunteer portals like VicNet and VicTouch for schedule access and check-in. Answer based on 63 reviews Integrations ### Which third-party tools and platforms does Volgistics integrate with? Volgistics integrates with Verified First for background check workflows. The catalog also lists Verified First as a supported integration, giving Volgistics a focused connection for screening volunteers and applicants without leaving the app. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on Volgistics? Volgistics offers live online training, webinars, videos, and documentation, which helps staff and volunteers get started quickly. Reviewers say volunteers and nontechnical team members often learn basic scheduling and hour tracking with little training, while admins need more time to set up features, reports, and configuration choices. Answer based on 18 reviews Getting Started and Support ### What customer support options does Volgistics offer, and how do users rate the experience? Volgistics offers email/help desk support, an FAQ/forum, and a knowledge base. Users often describe support as fast, detailed, and helpful, with replies arriving within minutes and clear step-by-step guidance. Some users, however, find written-only support limiting and say setup can feel cumbersome or less intuitive. Answer based on 41 reviews Features and Usability ### How well does Volgistics handle reporting? Volgistics handles volunteer reporting well for many organizations, especially those needing customizable reports, saved searches, and scheduled email delivery. Nonprofits and volunteer managers often like the flexibility, but some find report setup less intuitive, certain filters hard to locate, and a few tracking or automation needs harder to achieve. Answer based on 23 reviews Features and Usability ### Is Volgistics easy to use? Volgistics works well for many volunteer programs because daily tasks like scheduling, tracking hours, and record keeping feel manageable after setup. Volunteer coordinators often find the interface learnable and the help resources very responsive, though some teams say the system looks dated, takes time to configure, and lacks a full mobile admin app. Answer based on 21 reviews ## Features AI summary Based on 949 Volunteer Management reviews Capterra data shows that buyers of Volunteer Management software rank the following features as their top priorities: - **Registration Management** (**44%** of reviewers rated this feature as critical) - **Scheduling** (**63%**) - **Event Management** (**51%**) Volgistics supports all three of the features reviewers value most: **Registration Management**, **Scheduling**, and **Event Management**. Together, these capabilities help organizations manage volunteer sign-ups, coordinate shifts and availability, and run events more efficiently, allowing teams to stay organized and keep volunteer programs running smoothly. Registration Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Scheduling 4.5 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Event Management 4.3 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 4.6 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Plan an event's time and location Volunteer Recruiting 4.3 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Advertise volunteer opportunities and recruit new volunteers Communication Management 4.5 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Volgistics 47 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Built-In Database: A system that allows access to a database structure without relying on an external program - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Document Storage: Store and organize documents in a centralized system - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Historical Reporting: Information, data and reports that are being tracked over time - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Personalization: Adjust communications based on previous interactions or personal preferences - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Swapping: Managing and trading shift details between employees - SMS Messaging: Send messages via SMS - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Scheduling: Track and manage the scheduling of tasks - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers --- Get Advice We can help you find the software with the features you need. Features 4.2 (67) 4.2 Based on 67 reviews ## Pricing Value for money 4.5 (62) Free Trial Basic $9.00 Per Feature,Per Month Value for money 4.5 (62) 4.5 Based on 62 reviews ## Integrations [ Verified First](https://www.capterra.com/p/172253/Verified-First/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (91) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (91) 4.5 Based on 91 reviews ## User reviews Overall rating 4.6 Based on 94 reviews Filter by rating 5(66) 4(18) 3(7) 2(2) 1(1) Mentioned topic Sorted by most recent DD Danielle D. Volunteer Program Coordinator Non-Profit Organization Management ### "Volgistics Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2024 Pros I like that Volgistics, specifically VicNet, is so user friendly for volunteers that all demographics can and will use it. The number one piece of feedback that I get about volgistics is that VicNet is easy to use. Cons It is limited in what it can do but it seems like the Volgistics team is making upgrades in that area and adding more features. Reasons for choosing Volgistics I have used Betterimpact before and I find the scheduling on Betterimpact to be extremely difficult to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Laura W. Patient Family Engagement and Volunteer Services Program Manager Hospital & Health Care ### "Volgistics Has Great Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2024 If someone is considering Volgistics, I would recommend it to manage volunteers. Once you customize it to your needs, it works great. I know there is a lot more Volgistics can do that we haven't even tapped into. Pros We use Volgistics to manage our yearly 2000 volunteers at 10 locations. We merged our databases together and use the site feature. This makes multi-site volunteers and volunteer transfers a breeze. We have customized our database to meet our needs. The customer service team is incredible. I recently inquired about an error and got a response that it would take longer to investigate and fix. Eleven minutes later the issue was resolved. The team is incredibly responsive. When I request things that don't exist, they add me to a list and follow up when the change has been implemented, even if it is a year later. Cons There are two main drawbacks to Volgistics. The first is the lack of daily automatic reports. We reconcile our hours daily and to do so have to manually print a report. It would save us a lot of time if we could have an automatic report run for yesterday every day. Second, sometimes Volgistics will group shifts together, even when they are not entered together. When we need to change a single shift, it is difficult because all the shifts need to be ended and recreated so a single shift can change. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rosa M. Development and Volunteer Services Manager Hospital & Health Care ### "Great product for our volunteer program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2024 Great database to house everything needed for a volunteer. Pros Thank you for a great product. I've been using Volgistics to help with my volunteers since I believe 2010 (two different facilities) and it is incredibly helpful and user friendly. Grateful to have a system that works for our needs to ensure we account for volunteer time, recognize special days, and keep up with their required documents and such. Thank you. Cons The application build is a bit cumbersome if you are not familiar with the formatting and building, but I appreciate the opportunity to customize to what we need for our volunteer applicants. Reasons for choosing Volgistics I had used in my previous job and always enjoyed working with the program and its ease of use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JJ Jana J. Volunteer Services Supervisor Government Administration ### "Volgistics is a great solution for small organizations, it packs a punch with a small investment to get started" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 March 1, 2024 Pros Relatively easy to navigate and the month-to-month option allowed us to upgrade from spreadsheets and antiquated software (VolWare) without fear of making a long-term commitment to software that might not work for us. Cons Unfortunately, we outgrew Volgistics due to the lack of ability to manage multiple jobs in multiple locations. We wound up having to utilize a lot of workarounds and in some cases couldn't find one. I was personally frustrated that -- while I could request help for certain things through an automated system -- I was never able to speak to an actual person. I wound up spending a lot of extra time trying to describe my issue/problem in writing when a short phone call would have sped things along immenselyl. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nusrat S. Volunteer Program Manager Museums and Institutions ### "Volgistics - Timesaver and Organizer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2024 My experience with Volgistics has been exceptionally good in every aspect. Pros Scheduling, record keeping, reporting and communication - all of this is made possible. Help is ALWAYS helpful and extremely prompt. Cons No negatives to report - I've always had the best possible experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kelly B. Development Officer Non-Profit Organization Management ### "Volunteers Managing Volunteers" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 9, 2023 It is a dependable and flexible system that allows us to easily track volunteer details, generate reports, and notify volunteers about activities. The downside is the expense to add more than 2 users (operators). Pros It is a complicated system but having used in now in three different non-profits I have volunteered for, it seemed the likely choice. It has a lot of bells and whistles but you don't have to use them. The customizable fields really make this a nice system to work worth and make it your own. Cons The price, it is a bit on the pricey side but again is a great product. Alternatives considered [Track It Forward](https://www.capterra.com/p/151346/Volunteer-Time-Tracking/) Reasons for choosing Volgistics Previous experience with Volgistics made it the best choice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Amy G. Program Manager Airlines/Aviation ### "Great Product and Even Better Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2023 Volgistics provides \*immediate\* help through a help email system. Let me tell you, they don't use "bot" answers. You get help on YOUR specific question in a matter of minutes. I really can't believe any company offers that level of customer service anymore. Pros Our company loves everything about Volgistics. They have really thought of everything in developing this product. Cons It's not Volgistics fault, but I know we are only using a fraction of its capabilities. It does so much! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Alison W. Business Software Lead Recreational Facilities and Services ### "Excellent choice for Volunteer management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2023 Excellent. Pros Software has simple customization functionality, with a wide range of customizable settings. This enables organizations to tailor the software to their specific needs. Excellent Helpdesk, clear and timey responses. We offered to be involved in testing upgrade functionality, and our feedback was well-received and our suggestions implemented where it made sense for the Volgistics product. As the systems administrator, I've never had a complaint about Volgistics from any of our 200+ active ongoing users. This fact alone should sell the product. It's a great choice. Cons No cons from the users and administrator here at the Delaware Botanic gardens! Reasons for choosing Volgistics Good feedback from similar organizations who used Volgistics. Product ratings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Martha E H. Supervisor - Family Support Services Hospital & Health Care ### "Volgistics Value in Productivity " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2023 I have really enjoyed utilizing this program. If I don't know something or I'm in doubt I send an e-mail to the IT support department, and they are awesome. They respond to me within a few minutes, and they are very specific and detailed on their answers. I love the fact that at times I really don't know how to express myself correctly on the questions I have, and they respond with ideas or situations of what I might be wanting to ask. This in return allows me to not feel frustrated but very appreciative about the fact that I know the people behind the scenes are always there to support me, plus they are able to help me, once they know what I'm trying to say. It is just great to know that you have such an amazing team to support you always. Now that I know that there is so much more to learn about this product, I will be asking more questions, Ha! Ha!Thank you Pros I like the fact that I can always go back and see not only the present volunteers but the archived ones as well. This feature allows me to go back and find out information about the previous volunteers i.e. how many hours they donated, when they started and when they left, which departments they helped and now that I used the notes, it allows me to see why they were absent and why they decided to leave the program. Lots of great information needed, especially when they request me a letter of reference. Cons I think that there is so much opportunity to best utilized this program and yet at times we don't even know about it. I think that this program should come with a manual of all the features available. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NO Nikki O. Manager of Volunteers Non-Profit Organization Management ### "Best software and customer service ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2023 I realized before having volgistics I was doing far too much work. Volgistics does it for me. Pros This is the easiest to use software i've ever had. The support is top notch. I email with 3-6 questions per week and they always get back to me immediately and with step-by-step instructions. Always so nice and helpful. Worth every penny. Cons I have nothing- everything is amazing. I can't think of anything I like least. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Rosterfy vs Volgistics](https://www.capterra.com/compare/80509-157726/Volgistics-Volunteer-Management-vs-Rosterfy)