# Volgistics Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Volgistics Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more.

Source: https://www.capterra.com/p/80509/Volgistics-Volunteer-Management

---

# 

 Volgistics Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Volgistics

## What is Volgistics?

Manage your volunteer database from any computer; in the office, at home or on the road. Allow volunteers to fill out applications, submit their schedule preferences and even self schedule, all from the comfort of home. No start-up costs, licensing, or additional fees for support or upgrades. Simply pay a low monthly fee with no long term contract. Volgistics is the industry leader in online volunteer software. Take a video tour and sign up for a free trial account to find out why!

## What is Volgistics used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Animal Shelter](https://www.capterra.com/animal-shelter-software/)

Overall rating

Based on 94 user reviews

Reviews sentiment

Positive

89%

Neutral

7%

Negative

3%

Starting price

$9

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Volgistics alternatives

[4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.8 (204)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

4.5 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Communication Management

4.5 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Attendance Tracking

4.8 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Event Management

4.3 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Volunteer Recruiting

4.3 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Advertise volunteer opportunities and recruit new volunteers

Activity Tracking

5.0 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Volgistics 47 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Assign issues and tasks based on availability or required skills

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

A system that allows access to a database structure without relying on an external program

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Specify or track the date/time a project, task, etc., is due for completion

Store and organize documents in a centralized system

Receive and/or send email notifications for urgent updates, requests, or other information

Track employee schedules, availability, and performance across projects and tasks

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Automatically find mutually available meeting time slots across multiple calendars

Information, data and reports that are being tracked over time

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Adjust communications based on previous interactions or personal preferences

Track volunteer performance and award those who exceed certain criteria

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Managing and trading shift details between employees

Send messages via SMS

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Track and manage the scheduling of tasks

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Manage volunteer information and direct volunteer resources

Advertise volunteer opportunities and recruit new volunteers

Get Advice

We can help you find the software with the features you need.

Features

4.2 (67)

4.2

Based on 67 reviews

## Pricing

Value for money

4.5 (62)

Free Trial

Basic

$9.00

Per Feature,Per Month

Value for money

4.5 (62)

4.5

Based on 62 reviews

## Integrations

[

Verified First](https://www.capterra.com/p/172253/Verified-First/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (91)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (91)

4.5

Based on 91 reviews

## User reviews

Overall rating

4.6

Based on 94 reviews

Filter by rating

5(66)

4(18)

3(7)

2(2)

1(1)

Mentioned topic

Sorted by most recent

DD

Danielle D.

Volunteer Program Coordinator

Non-Profit Organization Management

### "Volgistics Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2024

Pros

I like that Volgistics, specifically VicNet, is so user friendly for volunteers that all demographics can and will use it. The number one piece of feedback that I get about volgistics is that VicNet is easy to use.

Cons

It is limited in what it can do but it seems like the Volgistics team is making upgrades in that area and adding more features.

Reasons for choosing Volgistics

I have used Betterimpact before and I find the scheduling on Betterimpact to be extremely difficult to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Laura W.

Patient Family Engagement and Volunteer Services Program Manager

Hospital & Health Care

### "Volgistics Has Great Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 13, 2024

If someone is considering Volgistics, I would recommend it to manage volunteers. Once you customize it to your needs, it works great. I know there is a lot more Volgistics can do that we haven't even tapped into.

Pros

We use Volgistics to manage our yearly 2000 volunteers at 10 locations. We merged our databases together and use the site feature. This makes multi-site volunteers and volunteer transfers a breeze. We have customized our database to meet our needs. The customer service team is incredible. I recently inquired about an error and got a response that it would take longer to investigate and fix. Eleven minutes later the issue was resolved. The team is incredibly responsive. When I request things that don't exist, they add me to a list and follow up when the change has been implemented, even if it is a year later.

Cons

There are two main drawbacks to Volgistics. The first is the lack of daily automatic reports. We reconcile our hours daily and to do so have to manually print a report. It would save us a lot of time if we could have an automatic report run for yesterday every day. Second, sometimes Volgistics will group shifts together, even when they are not entered together. When we need to change a single shift, it is difficult because all the shifts need to be ended and recreated so a single shift can change.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Rosa M.

Development and Volunteer Services Manager

Hospital & Health Care

### "Great product for our volunteer program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2024

Great database to house everything needed for a volunteer.

Pros

Thank you for a great product. I've been using Volgistics to help with my volunteers since I believe 2010 (two different facilities) and it is incredibly helpful and user friendly. Grateful to have a system that works for our needs to ensure we account for volunteer time, recognize special days, and keep up with their required documents and such. Thank you.

Cons

The application build is a bit cumbersome if you are not familiar with the formatting and building, but I appreciate the opportunity to customize to what we need for our volunteer applicants.

Reasons for choosing Volgistics

I had used in my previous job and always enjoyed working with the program and its ease of use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jana J.

Volunteer Services Supervisor

Government Administration

### "Volgistics is a great solution for small organizations, it packs a punch with a small investment to get started"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

March 1, 2024

Pros

Relatively easy to navigate and the month-to-month option allowed us to upgrade from spreadsheets and antiquated software (VolWare) without fear of making a long-term commitment to software that might not work for us.

Cons

Unfortunately, we outgrew Volgistics due to the lack of ability to manage multiple jobs in multiple locations. We wound up having to utilize a lot of workarounds and in some cases couldn't find one. I was personally frustrated that -- while I could request help for certain things through an automated system -- I was never able to speak to an actual person. I wound up spending a lot of extra time trying to describe my issue/problem in writing when a short phone call would have sped things along immenselyl.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Nusrat S.

Volunteer Program Manager

Museums and Institutions

### "Volgistics - Timesaver and Organizer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2024

My experience with Volgistics has been exceptionally good in every aspect.

Pros

Scheduling, record keeping, reporting and communication - all of this is made possible. Help is ALWAYS helpful and extremely prompt.

Cons

No negatives to report - I've always had the best possible experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kelly B.

Development Officer

Non-Profit Organization Management

### "Volunteers Managing Volunteers"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 9, 2023

It is a dependable and flexible system that allows us to easily track volunteer details, generate reports, and notify volunteers about activities. The downside is the expense to add more than 2 users (operators).

Pros

It is a complicated system but having used in now in three different non-profits I have volunteered for, it seemed the likely choice. It has a lot of bells and whistles but you don't have to use them. The customizable fields really make this a nice system to work worth and make it your own.

Cons

The price, it is a bit on the pricey side but again is a great product.

Alternatives considered

[Track It Forward](https://www.capterra.com/p/151346/Volunteer-Time-Tracking/)

Reasons for choosing Volgistics

Previous experience with Volgistics made it the best choice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Amy G.

Program Manager

Airlines/Aviation

### "Great Product and Even Better Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2023

Volgistics provides \*immediate\* help through a help email system. Let me tell you, they don't use "bot" answers. You get help on YOUR specific question in a matter of minutes. I really can't believe any company offers that level of customer service anymore.

Pros

Our company loves everything about Volgistics. They have really thought of everything in developing this product.

Cons

It's not Volgistics fault, but I know we are only using a fraction of its capabilities. It does so much!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Alison W.

Business Software Lead

Recreational Facilities and Services

### "Excellent choice for Volunteer management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2023

Excellent.

Pros

Software has simple customization functionality, with a wide range of customizable settings. This enables organizations to tailor the software to their specific needs. Excellent Helpdesk, clear and timey responses. We offered to be involved in testing upgrade functionality, and our feedback was well-received and our suggestions implemented where it made sense for the Volgistics product. As the systems administrator, I've never had a complaint about Volgistics from any of our 200+ active ongoing users. This fact alone should sell the product. It's a great choice.

Cons

No cons from the users and administrator here at the Delaware Botanic gardens!

Reasons for choosing Volgistics

Good feedback from similar organizations who used Volgistics. Product ratings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Martha E H.

Supervisor - Family Support Services

Hospital & Health Care

### "Volgistics Value in Productivity "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2023

I have really enjoyed utilizing this program. If I don't know something or I'm in doubt I send an e-mail to the IT support department, and they are awesome. They respond to me within a few minutes, and they are very specific and detailed on their answers. I love the fact that at times I really don't know how to express myself correctly on the questions I have, and they respond with ideas or situations of what I might be wanting to ask. This in return allows me to not feel frustrated but very appreciative about the fact that I know the people behind the scenes are always there to support me, plus they are able to help me, once they know what I'm trying to say. It is just great to know that you have such an amazing team to support you always. Now that I know that there is so much more to learn about this product, I will be asking more questions, Ha! Ha!Thank you

Pros

I like the fact that I can always go back and see not only the present volunteers but the archived ones as well. This feature allows me to go back and find out information about the previous volunteers i.e. how many hours they donated, when they started and when they left, which departments they helped and now that I used the notes, it allows me to see why they were absent and why they decided to leave the program. Lots of great information needed, especially when they request me a letter of reference.

Cons

I think that there is so much opportunity to best utilized this program and yet at times we don't even know about it. I think that this program should come with a manual of all the features available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NO

Nikki O.

Manager of Volunteers

Non-Profit Organization Management

### "Best software and customer service ever"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2023

I realized before having volgistics I was doing far too much work. Volgistics does it for me.

Pros

This is the easiest to use software i've ever had. The support is top notch. I email with 3-6 questions per week and they always get back to me immediately and with step-by-step instructions. Always so nice and helpful. Worth every penny.

Cons

I have nothing- everything is amazing. I can't think of anything I like least.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/reviews/)

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Popular comparisons

[SignUpGenius vs Volgistics](https://www.capterra.com/compare/80509-135392/Volgistics-Volunteer-Management-vs-SignUpGenius)

[Rosterfy vs Volgistics](https://www.capterra.com/compare/80509-157726/Volgistics-Volunteer-Management-vs-Rosterfy) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)