# Page 4 | Volgistics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Volgistics the right Nonprofit solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/reviews

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Volgistics

4.6 (94)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Volgistics

## Showing most helpful reviews

Showing 76-94 of 94 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Kara M.  
Director of Operations  
  
Used the software for:

### "I am an operations director for a nonprofit and have used and researched volunteer software"

April 24, 2018

4.0

Pros

I like that this software offers the ability for volunteers to sign themselves up for shifts that the owner has created. I also like that the application to volunteer can be integrated into this system. That way you don't have to have one system for volunteer onboarding and another one for the schedule.

Cons

Being a non-profit, it would be nice if there was an option for free or discounted cost for use of this software. There isn't that option, that I'm aware of.

Review Source

DD

Dave D.  
RailOps Volunteer CoOrdinator  
Museums and Institutions  
Used the software for: 6-12 months

### "Volgistics Review"

February 11, 2019

5.0

We are a museum facility with over 200 volunteers and have been using Volgistics for about 6 months now. It certainly cuts our time in tracking volunteers, assignments and printing reports! The Volgistics support staff is outstanding!

Pros

The database is very easy to use especially after using MS Access for years !! It is, for the most part, very intuitive.

Cons

Haven't found anything yet - once you begin to use the program, it's well laid out.

Review Source

KG

Kelle G.  
Manager, Volunteer Services  
  
Used the software for:

### "Volgistics"

February 6, 2014

5.0

A long time user of Volunteer Works, now using Volgistics and thrilled with the product! It took a bit of work to set up the software and you do need to have a background in programming to really maximize the capabilities of the system. Well worth taking the time to do this from the start. The integration between VicTouch, VicNet and Volgistics makes management easy! Volunteers can access their schedule from anywhere; add or remove and the system automatically sends the Supervisor an email. I call this program "slick" when I describe it to colleagues. Their service team has been excellent when I have any questions and will respond within minutes. They have responded to suggestions for upgrades and have implemented them.

Review Source

KJ

Karina J.  
Volunteer Coordinator  
  
Used the software for:

### "Volgistics makes my life so much easier"

August 25, 2015

5.0

I absolutely LOVE Volgistics! I am the volunteer coordinator for a cat sanctuary and we have over 400 volunteers in our database. Since moving to Volgistics my job has become much easier. It's easy to email all your volunteers, just new applicants, one single volunteer, whatever you want. I love that I can attach files to send to volunteers (I couldn't do that with the previous software I used) I love how easy they handle my new volunteer applications, then with one click I can transfer applicants to active volunteers... no more entering all new volunteers information into the database. The scheduling works great, and the whole thing is easy to use. I would recommend Volgistics to any organization who have volunteers

Review Source

DT

Don T.  
Senior Systems Analyst  
  
Used the software for:

### "Excellent product!"

October 13, 2011

5.0

If you are looking for a Volunteer management tool...this is it! It is reasonably priced, flexible and I have never had to wait more than 15 minutes for a response from Volgisitcs Support.

Pros

We migrated from Volunteer Works and find that Volgistics is a huge step up. The data move was completely painless and completed in 15 minutes! It is so simple to use and provides the flexibilty that we were looking for to customize our screens. The VIC Touch screen is a big hit for the Coordinators and the Volunteers.

Cons

We have not found any problems with this application.

Review Source

BO

Brent O.  
Administrative Assistant  
  
Used the software for:

### "Volgistics Quality Review"

February 27, 2015

5.0

Pros: The customer service is wonderfull the representitives always do their best to understand our issues and always respond to us in a timely manner. Pros: The system has a vast array of functionality and are constantly updating their features to further help us manage our volunteer data Pros: Overall just a very easy program to use that includes also a multitude of reporting options. Cons: If there was any would be the option to change whether you wanted a reminder after a certain amount of inactivity. If there would be an option to stay logged in until you decide to log out but again that would be minor

Review Source

TS

Tami S.  
Volunteer Coordinator  
  
Used the software for:

### "New to Volgistics and love it!"

May 20, 2016

5.0

I am new to Volgistics and have a relatively new program. We had utilized another software prior to moving to Volgistics and the difference is incredible! It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold! We were concerned initially by the lack of phone support but that is no longer an issue. Every response is professional and thorough and out of all the help inquiries I sent the average response time is between 2 and 4 minutes! Very impressed by the service that you provide! Thank you!

Review Source

KD

Kate D.  
Volunteer Coordinator  
  
Used the software for:

### "Excellent customer service"

December 8, 2015

5.0

At first learning how to make the best use of this software can be a bit daunting. There are so many options it seems overwhelming. However, you put the work in, trial and error, check the help forums and it can do pretty much anything you need. If you get stuck though? The customer service is second to none. I haven't had to wait for more than an hour for a response to any of my questions. And they don't just say, go read this help topic, they explain the system to you step by step. It is truly the best customer service I've ever had. I cannot recommend Volgistics highly enough.

Review Source

TS

Tom S.  
Volunteer Coordinator  
  
Used the software for:

### "Top Notch"

August 31, 2013

4.0

We're at 500+ volunteers, over 1000 shifts we're trying to fill. We're using it for a festival, and it's not really optimized for that, and that's the only reason it got 4 stars in overall instead of 5. It's pretty easy to use, but it has great power and costumizabilty so it can get a bit complex, and that's the only reason it earned 4 stars instead of 5 for ease of use. The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses. Overall very impressed.

Review Source

CS

Connie S.  
Volunteer Services Coordinator  
  
Used the software for:

### "It was very user-friendly with extensive "Help Topics" for support."

August 11, 2015

5.0

The software is designed to support any Volunteer program and can be easily customized to whatever functions best for all sizes of organizations with Volunteers. The step-by-step explanations in the "Help Topics" were written so that individuals of varying levels of experience can easily understand how to set up whatever their individual program requires. The videos are extremely instructive and are available for review as needed.

Review Source

BP

Barbara P.  
Volunteer Coordinator  
  
Used the software for:

### "User review"

August 1, 2014

4.0

Our organization is in the very early stages of implementing this system and already are so pleased we chose Volgistics. The tools it provides, its relative ease of operation both for staff and for our volunteers and its strong customer support component are major pluses. Another major plus is its affordability. We forecast a long and mutually beneficial relationship.

Review Source

VG

Valerie G.  
SR. IT Program Manager  
  
Used the software for:

### "I'm a tough software critic, but I have to say Volgistics is outstanding - especially for the money"

November 6, 2015

5.0

This app is very easy to use, well documented, and support has been prompt and accurate. There is an extensive step by step document of every feature of the app, and also videos walking you through everything from set-up to pulling reports. The app itself is robust and highly flexible. I haven't been this impressed with low-cost software in years.

Review Source

AK

Abbie K.  
Director of Volunteer Services  
  
Used the software for:

### "Highly Recommended!"

June 25, 2014

5.0

I have been using Volgistics for a couple of years for a Hospital based Volunteer Time Management program. Whenever support is needed Volgistics has always been so responsive and clear in their emails. Kudos to a wonderful team. It is a pleasure using the Volgistics program.

Review Source

TW

Terri W.  
Development Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Love all the features of Volgistics"

September 17, 2018

5.0

Pros

Everything. The service was thoughtfully put together and includes everything an agency needs to organize volunteer records, track volunteer activity and communicate with volunteers.

Cons

Having to say goodbye to it. Our agency does not have an abundance of volunteer opportunities throughout the year, therefore we didn't need all the capabilities of this software.

Review Source

KC

Kaylee C.  
  
  
Used the software for:

### "Volunteer Specialist"

March 8, 2017

5.0

FANTASTIC customer service! Had a couple issues with the reporting system. Contacted Volgistics through "Help" service and received immediate help. Provided precise step-by-step instructions that I could understand and make appropriate changes.

Review Source

FK

Faith K.  
Volunteer Offcier  
  
Used the software for:

### "Great tool to manage and roster volunteers "

February 15, 2016

5.0

Great tool to manage/ roster volunteers, the system is versatile and easy to use , the support team are quick to respond and things get sorted fast. The reporting side is bit clunky .

Review Source

DH

Dewey H.  
  
  
Used the software for:

### "Volunteer Management Organization"

February 1, 2017

4.0

When I directed a small non profit Volgistics helped us get volunteers organized. We were able to more effectively schedule and communicate with the people we depended on the most.

Review Source

SQ

Susan Q.  
VP, Operations  
Non-Profit Organization Management  
Used the software for:

### "Solid Tool for Volunteer Ops"

January 25, 2017

4.0

Volgistics is a great tool for tracking volunteer activity. It's easy to learn, and has a time card feature that allows volunteers to clock in and out, a feature that helps us to closely track the hours our volunteers are donating to specific projects. Also useful is the ability to build custom email lists to communicate directly with work teams, and an intuitive reporting tool that allows us to export volunteer data. Pricing is reasonable, too.

Pros

Easy to set up and maintain. Intuitive and easy for staff to learn. Has a timecard function

Cons

None

Review Source

HS

Heba S.  
social media specialist  
Marketing and Advertising  
Used the software for: I used a free trial

### "its gives you a good service and with small budget"

January 26, 2022

5.0

it was a good experience

Pros

i liked their services and the way they huddle with customers

Cons

their website in my humble opinion they should work more on their website

Review Source

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