--- title: "MacPractice 20/20 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MacPractice 20/20 Software - reviews, pricing plans, popular comparisons to other Optometry products and more." source_url: "https://www.capterra.com/p/80536/MacPractice-20-20/" page_type: "product" language: "en" --- # MacPractice 20/20 Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MacPractice 20/20 ## What is MacPractice 20/20? MacPractice 20/20 is a best-of-class Mac software application, creating a new choice of practice management and clinical software for all eye doctors, and a Mac OS X migration path for MediMac users. ## What is MacPractice 20/20 used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Optometry](https://www.capterra.com/optometry-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MacPractice 20/20?[Manage this product listing](https://www.g2.com/products/macpractice-20-20/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MacPractice 20/20 3.7 (9) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (9) Ease Of Use 4.5 (708) Value For Money 3.6 (5) Value For Money 4.2 (578) Customer Service 3.4 (8) Customer Service 4.3 (644) ## MacPractice 20/20 alternatives [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/80536/MacPractice-20-20/alternatives/) ## Features AI summary Based on 303 Optometry reviews Capterra data shows that buyers of optometry software rank the following features as their top priorities: - **Charting** (**67%** of reviewers rated this feature as critical) - **Appointment Management** (**56%**) - **Patient Records Management** (**61%**) MacPractice 20/20 supports all three of the features reviewers value most: **Charting**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help practices document exams accurately, manage daily schedules more efficiently, and maintain complete patient information in one place, allowing teams to improve care coordination and keep front-office and clinical work moving smoothly. Patient Records Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Claims Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Charting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat E-Prescribing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically MacPractice 20/20 19 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - E-Prescribing: Transmit prescriptions to pharmacies electronically - For Optometrists: Serves Optometrists - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Management: Track and manage inventory levels to maintain proper supply - Lab Integration: Receive lab results electronically - Medical Billing: Manage billing and payments for a healthcare provider - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information --- Get Advice We can help you find the software with the features you need. Features 3.7 (9) 3.7 Based on 9 reviews ## Pricing Value for money 3.6 (5) ### Starting price Free trial not available Value for money 3.6 (5) 3.6 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (8) 3.4 Based on 8 reviews ## User reviews Overall rating 3.7 Based on 9 reviews Filter by rating 5(2) 4(4) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent AN Anonymous User Dentist Owner Health, Wellness and Fitness ### "Great software for Dental practices" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 16, 2026 I teach at the dental school. It is much quicker than Axium, has more features than Softdent. Easier interface than any of the Dentrix softwares. Definitely better than Eaglesoft. We have been using the software since it broke off from MacDental about 20 years ago. My staff has looked at other software vendors but always have come back to say that MacPractice is what they want to keep using. Pros It is one of the most intuitive EDRs out there. Easy to train staff and our temp hygienists. Reports are great. Billing is easy. It is very quick compared to the cloud based EDRs. Cons Their eprescribing module is not the best. We use a separate eprescribing moudule. We used to be transferred directly to a software tech if we had an issue. Now we need to leave a message and get a call back. They usually respond within an hour, but not like the "old days." Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jamie T. Patient Services Financial Services ### "This program was awesome." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 31, 2017 Pros It is very easy to use and to navigate through. The tech support was always prompt and helpful as well. Cons The program would crash quite frequently while using it. It would give technical errors a lot through the use of the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VG Vanessa G. Patient Service Medical Practice ### "Easy to use " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 24, 2017 Pros Product is easy to use and easy to learn. Great scheduling templates. And easy to read the schedule. Cons Program crashes very frequently. Unable to access MacPractice unless you were nearby the server or connecting to it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EO Erika O. Patient Services Medical Practice ### "Good product " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 8, 2017 Pros This product is good. There are times when it freezes but other than that it is easy to use and functional. Cons As mentioned previously it can freeze at times giving you the spinning wheel of death as we call it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD David D. Patient Services Medical Practice ### "Macpractice is good" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 8, 2017 Pros MacPractice is a great, and easy to use software. It keep things neat and organized, and makes keeping track very easy! Cons Macpractice doesnt have anything related to the cloud(store info). It doesnt integrate well with other programs or apps. Which is a bummer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Dana P. Events Coordinator Medical Practice ### "MacPractice Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 26, 2017 Pros I really love how easy it is. Finding patient information is well organized and well placed. The software that my company switched over to is much more difficult to navigate. Cons We had a lot of server issues, some on our end and some MacPractice's side. We also had a lot of issues with information deleting after it was saved. One of the issues would put the default address country as Morocco and then would delete any updated information we would try to include. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kate R. COO Medical Practice ### "Server Based Solution that needs improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 July 20, 2017 Great team but they didn't improve their software fast enough for us. Pros Great price point. Accessible interface. Built for Mac. Their support and billing team are awesome! Cons Not cloud-based and not moving that way. Very limited integrations. Lots of software problems and color wheels and slowdowns as our database size increased Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jeanine R. Physician Liaison Medical Practice ### "It could be so great...." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 11, 2017 Pros I love how you can create a template for EVERYTHING. They make looking at the schedule very simple and easy. Cons The MacPractice server would constantly be running slow and bog down our work. Many times the patient charts wouldn't save and you would have to input the data again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Michelle C. optometrist Medical Practice ### "stay away. Mac Practice is awful!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 12, 2017 This program was obviously written by someone who has never seen what an optometrist has to do. I have to retype in someones prescription 3 times! CL trials do not carry over and the Rx written in one year doesn't carry over to the worn Rx for the next. Everything has to be typed over and over and over and over. Plus it crashes all of the time. And each computer manages to crash in a different place Pros Some of the reports are good Cons The EMR is horrible and makes everything way harder than it needs to be. Billing and coding is very difficult and requires way more steps than it should. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/80536/MacPractice-20-20/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.