MacPractice

MacPractice 20/20

3.5 / 5 8 reviews


Average Ratings

8 Reviews
  • 3.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Deployment
    Installed - Windows

Vendor Details

  • MacPractice
  • www.macpractice.com
  • Founded 2004

About MacPractice 20/20

MacPractice 20/20 is a best-of-class Mac software application, creating a new choice of practice management and clinical software for all eye doctors, and a Mac OS X migration path for MediMac users.


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MacPractice 20/20 Features

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MacPractice 20/20 Reviews Recently Reviewed!

This program was awesome.

Aug 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is very easy to use and to navigate through. The tech support was always prompt and helpful as well.

Cons: The program would crash quite frequently while using it. It would give technical errors a lot through the use of the program.

Easy to use

Aug 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Product is easy to use and easy to learn. Great scheduling templates. And easy to read the schedule.

Cons: Program crashes very frequently. Unable to access MacPractice unless you were nearby the server or connecting to it.

Good product

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product is good. There are times when it freezes but other than that it is easy to use and functional.

Cons: As mentioned previously it can freeze at times giving you the spinning wheel of death as we call it.

Macpractice is good

Aug 08, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: MacPractice is a great, and easy to use software. It keep things neat and organized, and makes keeping track very easy!

Cons: Macpractice doesnt have anything related to the cloud(store info). It doesnt integrate well with other programs or apps. Which is a bummer.

MacPractice Review

Jul 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I really love how easy it is. Finding patient information is well organized and well placed. The software that my company switched over to is much more difficult to navigate.

Cons: We had a lot of server issues, some on our end and some MacPractice's side. We also had a lot of issues with information deleting after it was saved. One of the issues would put the default address country as Morocco and then would delete any updated information we would try to include.

Server Based Solution that needs improvement

Jul 20, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Great team but they didn't improve their software fast enough for us.

Pros: Great price point. Accessible interface. Built for Mac. Their support and billing team are awesome!

Cons: Not cloud-based and not moving that way. Very limited integrations. Lots of software problems and color wheels and slowdowns as our database size increased

It could be so great....

Jul 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I love how you can create a template for EVERYTHING. They make looking at the schedule very simple and easy.

Cons: The MacPractice server would constantly be running slow and bog down our work. Many times the patient charts wouldn't save and you would have to input the data again.

stay away. Mac Practice is awful!!!

Jan 11, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Some of the reports are good

Cons: The EMR is horrible and makes everything way harder than it needs to be. Billing and coding is very difficult and requires way more steps than it should.

Overall: This program was obviously written by someone who has never seen what an optometrist has to do. I have to retype in someones prescription 3 times! CL trials do not carry over and the Rx written in one year doesn't carry over to the worn Rx for the next. Everything has to be typed over and over and over and over. Plus it crashes all of the time. And each computer manages to crash in a different place

Recommendations to other buyers: Again just stay away. Go with something else. I've used a few different softwares at this point and this is by far the least functional, even when the system isn't crashing all the time.