Average Ratings

6 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

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About Concordance

Identify, organize and analyze case-critical information so that you can collaborate and share across your firm or around the world.


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Concordance Features


Concordance Reviews Recently Reviewed!


Why are people still buying this tool? Cost? Familiarity? Fear of upgrading?

Mar 13, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: It's a classic. It works the way you expect, the same way it has for 10+ years. This will allow you to host & review documents related to ediscovery. With a minimal hardware infrastructure investment.

Cons: It's a classic. It works the way you expect, the same way it has for 10+ years. You don't see people still walking around with flip phones & you shouldn't see law firms using this product.

Overall: None. This software needs to be taken out back, behind the house, and asked to look at the flowers.

Capterra-loader

Quality product and a gold standard but far from easy to use.

Feb 16, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that when working with other firms everyone seems to be on the same page as far as using the same software and seeing the same results which certainly makes things easier.

Cons: Our users seem to always run into various questions and hurdles when using this product. It's also a requirement, and additional expense, to get load files created by a third party in order to upload databases. Seems like a lengthy process that perhaps they could work on a users ability to create instead.

Capterra-loader

document management / e-discovery platform that is great once you get the hang of it.

Feb 01, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software allows you to easily manage mass document production, redact documents and tag documents that are responsive to certain requests.

Cons: The software is difficult to get the hang of. I particularly did not like that only the first page of each document appears, making it easy to accidentally miss pages. Customer service is fantastic and I would highly recommend a tutorial before jumping in.

Use for smaller cases and document reviews in-house.

Jun 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Concordance software is quick and easy to use when its necessary to provide an in-house solutions for setup a review database.

Cons: Loading images to image viewer tool. The form search feature does not have the ability to simply perform a search for "has value".

Solid database

Jun 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use for end users. It is easy to create and use the tagging features. The searching is very intuitive. Loading of data is straight forward and easy to follow. Training new users is quick.

Cons: Production printing can be difficult when you are printing sets created previously. There is no quick way to just "print" something on the fly.

Overall: Most features share easy to use.

Our Concordance users love the product

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our attorneys and staff who use Concordance love the product and highly recommend it. Easy to use and integrates into CaseMap seamlessly.