Who Uses This Software?

Anyone who handles groups whether they are pre-formed, affinity or speculative. Pricing is scalable to large or small group operators. This application was developed by a group operator.


Average Ratings

5 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Group Travel Technologies
  • www.grouptraveltech.com
  • Founded 2002
  • United States

About Groupminder

Frustrated by the administrative challenges of managing group travel? Let GroupMinder - a web-based application - streamline all of your marketing, reservation and tour management tasks. CRM/Marketing System, Centralized Real-Time inventory, Online CC processing, easy reservation entry for both the consumer and your staff and extensive Reporting. GroupMinder adapts to many different kinds of groups - leisure, incentive, sports...by air, cruise, motor coach, train...GroupMinder can handle it all!


Groupminder Features

  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management
  • Central Reservation System
  • Customer Database
  • Flight Booking
  • GDS / OTA Integration
  • Itinerary Creation
  • Marketing Management
  • Payment Processing
  • Promotions Management
  • Quote Management
  • Rental Car Reservations
  • Single / Group Reservations

Groupminder Reviews

Review

Jun 03, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Works great for keeping track of everything we need. Easy to understand and the changes that have been made to it work easily!

Cons: There needs to be an easier way to manage and add photos instead of one at a time.

Overall: Great program. Would recommend to anyone selling group travel!

Groupminder is a great booking tool!

Jun 01, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Captures reservations and provides many different reports
Customer Support is 110%
Allows for a varety of deviations
Each event can be personalized to meet our needs

Cons: Website cannot be altered except for adding and deleting events

Overall: This is a great reservation tool. Tour/event possibilities are endless when using this product and the customer support is outstanding. Recommendations and suggestions for changes and improvements are always well-received. I would highly recommend this product to anyone interested in an all-in-one reservation product.

Groupminder Review

May 31, 2011
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: This program allows me to quickly program a group trip for data entry by agents, online booking and management. The features for customer search when entering bookings allows for faster data entry by pulling in information already in database from a past sale. I like the email confirmation, group event emailing and billing features. The group booking reports too. All saving me valuable time and money. The marketing feature is one of my favorite features allowing me to email target market quickly. I no longer use my other group program having found this does what I need. The support staff are always there to respond to a question and assist me. Also invaluable.

Cons: Event building I still find a little challenging but imagine that would improve for me if I added more events

Overall: I highly recommend this product to any travel agency or company with group bookings. The ability for customers and/or other agents in your office to data enter on the web is so quick and efficient.

Spears

May 31, 2011
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: Give the user a way to book online at a reasonable cost.

Cons: Not real user friendly on the setup and usage.

Overall: LIke using the product.

GrouoMinder Results

May 31, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: GroupMinder has been a great asset for company and provides an easy avenue to handling all of the aspects of Groups inlcuding confirmations, revenue, rooming list, manifest, ticket list, etc. We are not sure how we would handle as many groups as we do withut Groupminder.

Cons: We really don't have any cons as the programmers are constantly improving the program.

Overall: We think it is the best group program in the marketplace by far.