# ServMan Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ServMan Software - reviews, pricing plans, popular comparisons to other Service Dispatch products and more. Source: https://www.capterra.com/p/80728/ServMan/alternatives --- # ServMan Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ServMan ## What is ServMan? Designed specifically for enterprise-level field service businesses, ServMan by WorkWave is adapted to your unique needs. A complete management & accounting ERP system, ServMan provides features including marketing, sales, scheduling, CRM, a modern mobile interface, project management, inventory tracking, reporting and more. Designed with the demands of the HVAC, plumbing, electrical and handyman fields in mind, ServMan can easily be adapted to fit your business’s existing processes. ## What is ServMan used for? [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Business Management](https://www.capterra.com/business-management-software/)[Plumbing](https://www.capterra.com/plumbing-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 89% Neutral 11% Negative 0% Starting price $499 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServMan?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.WorkWave.com&name=ServMan) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServMan 4.3 (36) VS. [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $499 Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (36) Ease Of Use 4.6 (145) Value For Money 3.8 (9) Value For Money 4.4 (135) Customer Service 4.4 (36) Customer Service 4.6 (140) ## ServMan alternatives [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Highest Rated [4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month [4.5 (311)](https://www.capterra.com/p/110711/ServiceM8/reviews/) Starting price Contact vendor for pricing [4.4 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Contact Database 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Financial Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Inventory Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Mobile Access 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources ServMan 109 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Track and manage schedules and meetings via an integrated calendar AI-based platform which conducts a conversation via auditory or textual methods An itemized to do list that can be edited as tasks are completed Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships A website or login for customers to access information Manage relationships with customers and address customer concerns Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronically collect payments for goods or services Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Helps users manage the maintenance of assets; offers reporting to identify areas for improvement Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins Store and access documents, forms, and photos in one centralized place Plan, manage, and track the financial activities of an individual or organization Serving plumbing industry professionals Form predictions based on past and present data/trends System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Access the system via a mobile application Capture signatures via mobile devices Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Track/log the amount of time employees worked per job using a timer Manage and track customer orders for goods, investments, or any other purchases Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Calculate rule-based prices for a product/service Plan and coordinate all the resources, costs and time needed to execute assignments Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Manage the planning and execution of supply chain activities Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (10) 4.2 Based on 10 reviews ## Pricing Value for money 3.8 (9) Basic $499.00 Per Month Value for money 3.8 (9) 3.8 Based on 9 reviews ## Integrations [ Avalara](https://www.capterra.com/p/75673/AvaTax/)[ ADP Streamline](https://www.capterra.com/p/212735/ADP-Streamline/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (36) 4.4 Based on 36 reviews ## User reviews Overall rating 4.3 Based on 36 reviews Filter by rating 5(14) 4(18) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent PS Patrick S. Technology Solutions Specialist Utilities ### "Flexible and Customizable, but Complex and Clunky" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 14, 2022 Pros ServMan treats its accounting features as a major part of the program rather than an add on system. This, as well as the immense degree to which (with knowledge, time, money, or some combination thereof) you can customize the system as a whole to fit your use case, makes it stand out from nearly all similar software I have ever used. Cons The interface is a bit dated looking - but without the easy keyboard navigation that most dated systems have. It requires way to much mouse use on the back-end. It can slow down and get very clunky, and the mobile app for technicians can fail at syncing often enough to be irritating. While it is deeply customizable, doing so can require a lot of knowledge many companies may not have internally (Crystal Reports use, Microsoft SQL Server use, and learning some of ServMan's internal programming language). Alternatives considered [SuccessWare](https://www.capterra.com/p/106274/SuccessWare/) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reasons for choosing ServMan ServMan has more flexibility/customization options and a far more complete accounting system than either of them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Bookkeeper Mining & Metals ### "Part time user" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 14, 2018 I am not a main user on this software. I use several software programs for my job and this one seems the most cumbersome. Pros The section for scheduling is well done and easy to use. Cons It required more training than I thought is should have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Accountant Consumer Services ### "Good Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 2, 2018 overall the experience has been positive. Pros ServMan has a good accounting package and is very good customization. Cons Reports are on the weak side. contract management and marketing sources are very weak. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Scott S. VP Facilities Services ### "Very happy w/ ServMan. A lot of functionality & robust. Very few probs, but great support if prob" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 5, 2017 increased efficiency Pros We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency. Cons The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Karen M. CEO Computer & Network Security ### "ServMan keeps our team organized and business flowing in our door. It's like a revenue generator!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2017 It allowed me to have a minute by minute view of my business. It like management autopilot. My team is more organized and I get all the information I need all the time! Pros Everything is in it's place. They customized it to our company and made some suggestions that made our team work smarter with less work keeping track of things Cons I wish it had a prettier look and feel but boy does it get the job done! They did an amazing job training my team with minimum disruption. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jill T. CFO Construction ### "Great software for now and as you grow your business. We shouldn't need to hire anyone else!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2017 Many benefits, for example the dispatching was a huge benefit for us since we are in the service business. You can move jobs around with ease. Marketing reports has been very helpful for us. I need you learn more about this tool but so far the way I am using it has been helpful. We are moving forward with implementing coaching and tracking. We are so looking forward to using this tool. Pros The reports that we can access are great and accurate. You decide the areas within the software that your employees have access. ServMan support is excellent! They always have someone to help you when you need it. Cons There is a learning curve with using the software in the beginning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Missy M. Controller ### "I like the software but training could be better. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 August 2, 2017 Pros Easy to use, very comprehensive and detailed. There are many great features and sometimes it seems we aren't utilizing all there is. Cons The lack of follow through is very frustrating. We migrated our credit card services with Payzer and we have had problems that have not been addressed. That is the reason for the low customer support rating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Barry M. Owner Utilities ### "Implemented SM into a previous business (Drainage services) in the UK, proved very easy to implement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 2, 2017 Increased bottom line profitability of the Business by approx 3% nearly immediately after implementation. Pros Overall functionality is very impressive. Compared to other products here in the UK, Sm is streets ahead. Cons Lack of support for Multi currency. Currently SM doesnt support Multi Currency which would be useful to offer in the European Marketplace Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jennifer S. IT\\Office Manager ### "Servman Customer Support is outstanding overall!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 31, 2017 Pros ERP functionality highlighted by efficient modular design. Good accounting program and robust purchasing module for tracking inventory. Mobile apps available for field technicians. Cons User Interface needs improvement. Training classes are expensive and customizations can be difficult. Help Files are in need of major improvements as many topics are not covered and very few videos are available. Module used for Quotes is very basic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS MIA S. ADMIN SUPPORT Construction ### "I WISH I WAS HERE WHEN SERVMAN WAS FIRST SET UP." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 27, 2017 WOW WHERE DO I START, THIS IS AN EXCELLENT PROGRAM FOR DISPATCHING AND SERVICE. Pros PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING. Cons LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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