Who Uses This Software?

5pm is used by a wide range of companies from smal non-profits and EDUs to large corporations.


Average Ratings

62 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $24.00/month
  • Pricing Details
    We have a range of plans raging from $24/month to $199/month for unlimited
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Disarea
  • www.5pmweb.com
  • Founded 2007
  • United States

About 5pm

5pm is a powerful project & task management tool with an intuitive interface everything within a click or two! Keep track of your projects and tasks, share notes and files with team and clients all in one secure location. Customizable interface, powerful Timeline view, Reports, integrations with other products you will find it easy to start using it, yet it packs much more under the hood. Available in 26 languages and helping clients around the world for over 11 years!


5pm Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing

5pm Reviews Recently Reviewed!


Acceptable project management software

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I think the software does it's job for the most part. It has folders and users and there is some customization. It's all me or my company knows for project management at the moment.

Cons: But when we look at what year we are in and what my company is spending on this software - what technological advances are being made? What about a more intuitive platform that notifies team members when they fall behind on a task. How come it takes forever to load certain tasks (...still)? How come the search feature is incredibly slow and shows poor results? How come old tasks are harder to open than the biggest bank in England?

Overall: Again I think at the time it's a fine software because it's all we know but maybe actually start listening to what your customers have to say as far as recommendations go and do less support chats on "how it needs to be performed." Look for solutions that make using your platform easier. Your software's job is to keep your customers work flow in check and I don't feel like it proactively does any of that.

Vendor Response

by Disarea on February 12, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Deadline notifications can be turned on via the settings menu (individual settings):
https://www.5pmweb.com/feature_reminders.php

Great Task Management for Teams

Mar 14, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: After working with 5PM for a long time, I really like how easy it is to give my team exactly what they need, all in one place. I can include deadlines, assign tasks easily, and even chat with my team right from the interface. I like that the WYSIWYG interface is always improving, so that I can quickly build bulleted lists, copy and paste formatted content and link to outside sources.

Cons: Sometimes when you have a lot of projects (like hundreds) it can get a little slow, but there are ways to keep it moving fast and the support team is always great about getting back to you quickly when there is a problem.

Overall: As a marketing agency, we've been using 5PM for years as a team, and actually went away from it and came back after trying at least 5 other systems. It's the only one that does everything we need, quickly and easily.

Vendor Response

by Disarea on March 19, 2019

We have the new interface coming out soon. It handles large number of projects better, using progressive loading.

- 5pm Team

Capterra loader

A best in class tool for small business project mgt

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Just about everything. The interface is attractive and intuitive, and the tool does just everything I need it to manage a team of 14 editors and hundreds of projects through a sometimes-complex series of steps to ready a manuscript for publication. The ability to clone tasks without porting all the content is helpful, and I love the fast load times and super reliable cloud-based access from any computer. Document manament is very easy too.

Cons: Only that there's no way (that I'm aware of, anyway) for users to confirm that they have received a message. A "like" button or something folks on the task team can click to confirm receipt and reading would be good.

Overall: I have looked at dozens of project mgt tools to manage my editorial team, business development team, manage tasks and projects and have found none better than 5pm. It strikes the perfect balance between ease of use and necessary functionality.

Organization is Key

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ability to track my time precisely, the 5pm Time Tracking Widget is a GOD SEND ! Im very pleased with the fact that I'm able to leave notes in project tasks, and I'm also able to make changes to those tasks. My productivity levels are through the roof !

Cons: The one and ONLY con that comes to mind, is the design of the software. Its very dated and archaic. It would be awesome if it was updated to be more visually stimulating.

Overall: Im able to complete design work in a VERY organized manner. So grateful!

Vendor Response

by Disarea on March 14, 2019

The new design will be released soon. You can preview it here:
https://demov2.5pmweb.com/

Contact support [at] 5pmweb.com to get access to it now. You will be able to switch between new and current interface.

Easy for Work

Feb 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 5pm is a good communication channel for our company. We have overseas offices that we communicate with via 5pm every day, and it's a seamless and efficient process!

Cons: The search feature is difficult to use, which is quite a disadvantage because it's something that everyone uses each day. Additionally, the mobile app isn't that easy to use.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. We plan to look into search improvements too.

Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time.

About the iOS app - please contact our support with the issues you are having and we will try to address them ASAP.

- 5pm Support

Simple and effective

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 5pm is a good example of a project management tool that doesn't try to do everything -- just the one thing and do it well. Learning curve is easy but it still has all the functions you need.

Cons: The project keyword search needs some advanced features.

Overall: 5pm allows my marketing department to keep track of many projects of different kinds (print, web, email, and more) with many of the same assets organized in one place. Also can allow clients access so they can view projects and needs. Good product -- not super complicated and maybe doesn't have ALL the features of some others, but has all the things you need.

Vendor Response

by Disarea on February 08, 2019

Please email our support with the search issues you are having. We are in the process of extending the search functions...

5pm Review

Feb 13, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The organization is nice. The ability to monitor user activity is very helpful in our time management. The standalone time keeper is also a great solution!

Cons: The load times can be a little slow at times. I understand that this is due to our large volume of projects, but I think some sort of implemented lazy load might help!

Overall: Overall, I love 5pm. I think it's a top shelf product. We've tried a number of project management tools over the years, but always come back to 5pm!

Vendor Response

by Disarea on February 14, 2019

New interface with progressive loading is coming out soon. It is available as a beta now. Contact support [at] 5pmweb.com to get access to it.

Simple web platform keeps all projects in one place

Feb 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With a small team and multiple projects on the go, 5pm makes it easy to monitor everything in the queue and to know where they are in the production phase. The implementation of this tool was lifechanging!

Cons: We don't use all the functionality. It would be nice if it were easy for clients to place orders direct rather than filling out a project request form.

Overall: My team is more efficient than ever. Every morning we all get an email that lists all projects and deadlines. I can't imagine organizing our work without it!

A Solid Project Management Tool

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I've been using 5pmweb for several years now, and it is a solid project management tool. I like the gaant charting feature.

Cons: The design does not do it justice. It has a lot of great features, but the design is frankly extremely outdated. it is weird that when you reply via email the post gets added to the thread, but people on that thread don't get notified. That is resulted in missed messages, which requires that we go into 5pmweb regularly to check all the open tickets to make sure no new notes have been added via email reply.

Overall: It works. I have never experienced any technical glitches.

Vendor Response

by Disarea on February 22, 2019

In the settings there is a flag called "Deliver email responses to all Notified people" - you can turn it on to include everybody in an email response.

New interface is out as a closed beta. Herer is the preview: https://demov2.5pmweb.com/

Please contact our Support if you want it enabled for your account.

- 5pm Team

5pm Review

Feb 07, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked the tree like structure as in a file structure.

Cons: when searching for old projects/tickets, if they are closed and you decide to open one then your current view gets screwed up and you have to configure it again to only show open/active tickets.

Overall: We keep track of 3 company branches and we use the ticketing system to track new user setups, projects, power outtages, phone repair/upgrade/replacement tickets, etc. You prettry much create your own category and create subtasks. It has helped us in organizing our projects and workflow.

5pm. Equally as good as the time I leave work.

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use. I use the software for hours a day and have nothing bad to say, even after using it for 2 1/2 years.

Cons: Maybe a more modern look would do. Other than that I dig the software!

Vendor Response

by Disarea on February 08, 2019

About modern look. We have the new interface coming out. You can preview it here:
https://demov2.5pmweb.com

Please contact our support if you want it enabled for your account early. You and users in your 5pm account will be able to switch to the new interface whenever they want, as well as switch back.

5pm Review

Feb 07, 2019
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Once you get past a learning curve, it becomes second nature. It's easy to keep track of items and find certain tasks.

Cons: It gets glitchy sometimes. Like if I open another window with 5pm it will affect how the window is shown. Takes a long time to load. And again there is a learning curve. It takes a lot to get used to. Some things are not self explanatory.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. It works much better with multiple windows of 5pm open.

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Great Project Management Tool

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how it is organized and the features it offers with reporting and time tracking. It's great for collaborating with a team.

Cons: Sometimes the program is laggy and often times it makes me refresh the page and resign in after a period of time of not using the program.

Vendor Response

by Disarea on February 08, 2019

Try to switch to the new interface via "settings" - it handles large data in your account better.

Also, we can also help you clean up the old data to speed the things up.

Lots of value packed in one little program

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 5PM is intuitive to use. We use it for job assignment in an agile shop--lots of little jobs go to lots of different contractors. We can give each user access to all of the tools they need to get their job done--in Dropbox, Google Drive, Office 365, linking all the resources together.

Cons: The customer support is so good, there's nothing to dislike. If there's something I'd like to see, they'll figure out a way to get it to me. The reporting system is a little confusing, but I haven't spent any time trying to read the documentation, so with a little effort it's all there.

Overall: Handy program keeps my business moving. Contractors all over the world can log in and access the tools they need to get their job done.

make team management easy and smooth

Mar 20, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the software because it helps my team to easily track our work progress, which can potentially help us to decide time and budget in the future.

Cons: Sometimes, it is not very organized, and it would be helpful if 5pm provides more categories.

Overall: I like using 5 pm, and it helps me manage multiple projects at the same time.

Vendor Response

by Disarea on April 01, 2019

Did you try to use Tags for categories?

- 5pm Team

Capterra loader

Good system for team project management

Jan 28, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: 5pm offers great ability to create a variety of projects, assign various teams to those projects, and then assign workflows for those teams to follow. It's easy to pass the project off to the next necessary person, and the 5pm emails that you can set up make it easy to know when something is in your court. It's an easy interface to get to know from the outset too. The ability to chat with others within the system is a nice to have feature (not a must have in my opinion, but nice!), and I know many of my teammates used the time tracker feature too and loved it (though I did not).

Cons: File storage wasn't my favorite, but not awful. I do not recall other big "cons."

Overall: Great - I loved it as a system, and it was very easy to learn.

Vendor Response

by Disarea on January 30, 2019

Thank you for your feedback!

Did you experience issues with the file storage?

We have the new interface coming out, hopefully you will find it even more easy to use.

- 5pm Team

My experience with 5PM

Feb 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the ease with which you can use a template to import new projects as it saves our company a lot of time as projects for us are almost identical, varying only by different customers, modules purchased, dates to start etc. I also love the ease with which you can print or export the whole project, all tasks, sub-tasks etc

Cons: Changing the dates of the parent project or a task within it does not always realign the due dates for the the dependent tasks which can be frustrating.

Overall: Tracking our software implementations is much easier

Vendor Response

by Disarea on February 12, 2019

You can also clone existing projects to create new ones like them...

Please contact our support with the issues you are having with parent task date changes...
support [at] 5pmweb.com

5pm

Feb 07, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: 5pm is a key tool in my daily task management. It is simple to use and has a lot of administrative features.

Cons: Some of the layout of the software could use some updating, like the pop up windows when you enter messages.

Overall: 5pm's customer service is great. I have talked to them directly via email and they respond within a few minutes. I also hear they are working on a new version of the software that will be out soon.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. There are no popups there when adding messages, and it has many other improvements.

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Works Great

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 5pm works great for keeping our team on track and managing deadlines. We have have never had an issue with the software. It does just what we want it to do, manage projects internally. Keep up the good work guys.

Cons: Could be a couple of bucks cheaper for what you get.

Overall: Overall very happy.

The Best Project Organizer Available

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely user friendly and ease of accessibility

Cons: A little dated in appearance, but for what it's used for, appearance is not a priority

Overall: Seamless accessibility and communication between engineering, sales and management

Vendor Response

by Disarea on February 28, 2019

We have the new interface coming out. You can preview it here: https://demov2.5pmweb.com

- 5pm Team

Capterra loader

Excellent program

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and collaborate with other people anywhere in the world

Cons: The reports, I would like modify reports to fit my needs. The ability to mark tasks as "invoiced". I send invoices to my clients f.ex once a month, but some task are running for longer periods. I would like to mark the tasks I invoice that, and the rest of tasks unmarked. Next invoice I will know which tasks and how many hours I can bill my clients.

Capterra loader

Excellent Software - I have been using it since its start

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Loads everything in a new window. Time saving

Cons: At the moment there is nothing i dont like.

When we have something we report it to the 5pm guys and they take care of it immediately.

Overall: Amazing on all aspects. My whole business and personal life is organized around 5pm

5pm review

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps me keep everything organized, including completed jobs for billing.

Cons: There isn't anything that I'm not pleased with.

Overall: Organizing jobs, job tasks and details pertaining to jobs. It also keeps an archive of past jobs which is helpful if I need to re-order or check on something.

Nice system to manage tasks and simple project, good value

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: A good pm software to manage simple project, tasks, and ticket.

Cons: doesn't hand tasks dependence. doesn't handle agile project process. mobile app not so great.

Overall: Overall easy to use. really good value for the features and price. great for simple project and task management.

Review 5p.m.

Feb 21, 2019
4/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: I like that everything is organized into folders.

Cons: I don't like having to download everything to view it. I would prefer to view it in the platform itself and then download if I need to. I'd also like to make edits directly in the platform too.

We love 5PM

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We really enjoy 5PM because there is NO learning curve. Very easy to use!

Cons: I can't answer this. We love everything.

Overall: We are able to control our priorities in one area, schedule projects, report out projects and invite our team to be apart of the process.

5 PM Pros and Cons

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Works great organizing tasks and team projects. Good filtering to easily locate past and present tasks.

Cons: Sometimes it does not launch and I need to close the browser tab and relaunch.

Overall: We keep track of projects and which people contributed. It's been a great experience and I don't know of any other software that comes close.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Get Things Done

Feb 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: 5pm is easy to use, and projects are simply organized in folders.

Cons: The UI is not that great; a flatter design would go easier on the eyes.

Vendor Response

by Disarea on February 12, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Excellent project management software for the price

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Completely intuitive, and reasonable price

Cons: some of the notification capabilites and software integrations are simpler and not for complex workflows

Overall: Excellent software to store data and communications throughout the life of a project

Useful instrument for project management

Feb 16, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Project managing, possibility to control tasks and current status

Cons: i need to make project schedule and make tasks on this basis

Overall: managing project of ordering and production pump units, preparing documentation

Capterra loader

5pm is really interesting!

Feb 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps me to manage my project. 5pm is helpful when you work as a team.

Cons: You can add tag option for the project and it shows how much each project takes the time.

Marketing Specialist

Feb 07, 2019
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: I like having a place to organize projects and tasks and collaborate with a team.

Cons: Most of the time when teammate replies to me and checks for the response to be emailed to me, I don't receive the email and there is no notification in 5 pm itself. The only way I see it is to remember to go look for it.

Overall: This is my first experience with a project management software, so it's been great to have a system for tracking and collaborating on projects. But this particular system leaves much to be desired - from the cumbersome interface to the lack of any type of chat function to the lack of one place to email or message - we are definitely shopping for other options.

Vendor Response

by Disarea on February 08, 2019

If you do not get the email notifications from 5pm - please contact our support. Also make sure you check your spam folders...

There is a chat function in 5pm, called Social Toolbar. Make sure it is enabled via "settings".

New interface is coming out right now - contact our support to enable it early for your account.

good platform for multiple users from workgroup

Feb 10, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: realtime update for all users to see each member's updates

Cons: The interface on apps of iPhone could be improved for sorting/searching.

Overall: group working with 5pm is very convenient

It doesn't take much to improve

Apr 04, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The idea that everything is organized in the system of tabs, and that the search box is always at the top of the page, the search results stay in their tabs, regardles what other functionalities I may decide to use in the meantime.

Cons: The rather old-school appearance does not make it look very comprehensible to me, the new beta interface is , I imagine, aimed precisely at this problem. Additionally, the report feature does not allow to view only a few of the projects (one can see either all of them or one)

Vendor Response

by Disarea on April 09, 2019

You could use the tags in reports to filter just certain projects or tasks.

Or, even better, you can use a fake Client. Just add a client type of user, does not have to have a real email (Clients do not count towards your plan) and assign the client to the projects you want to see. Then filter the reports by that client...

To switch to the new interface use the button on the top.

easy to handle

Mar 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it makes my work easier and accessible which leads me in fast work and reports

Cons: sometimes its loading maybe because its a heavy software

Vendor Response

by Disarea on March 25, 2019

We are releasing the new interface soon. It uses progressive loading and handles large data better. You can preview it here:
https://demov2.5pmweb.com/

We can open this new version to your account (you will be able to switch between new and existing interface).

Also, please email support [at] 5pmweb.com for tip on how to speed up your account. We can even help cleanup or backup the old projects.

- 5pm Team

Good Program, Works Well

Feb 08, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: 5pm helps me and my team effectively communicate from across the world. It works well for sending messages and uploading files.

Cons: The interface is not as modern as other programs. It looks pretty outdated.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

- 5pm Support

It works, but I have several issues

Feb 07, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: It is available easily for everyone at work since it is we based. I wish it had a windows software alternate I could use.

Cons: If I update a task I expect the date to change and it float to the top again, not remain hidden far down because I started it 3 weeks ago. It makes it hard to track and follow my CURRENT work.

I should be able to MOVE my tasks to another folder or task easily rather than have to make a new one and then delete the old one.

I should be able to close a task (MARK 100%) without new emails going out

Overall: Eh, I does the job and since I have to use it at my work I do. It is not the best and I have used better systems.

Vendor Response

by Disarea on February 08, 2019

David, You can easily drag your task to the top of the list. You can also easily drag tasks between folders (projects) - no need to re-created them.

You can also add a 100% Progress Note without sending any emails.

Please contact our support for help.

5pm Review

Feb 19, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: 5pm is easy to use for keeping track of projects and tasks.

Cons: I would like some more features for proofing.

Overall: So far it has been a nice experience.

Perfectly functional for a project management software

Feb 07, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ease of categorization for projects and tasks.

Cons: The lack of ability to reset messages as unread. I've been asking for this for years.

An exceptionally frustrating program

Feb 07, 2019
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: What I like most about this software is that it breaks out tasks to individual team members but allows you to also see the work of the entire team.

Cons: What I dislike the most about this software is that it's confusing. It also is not time-efficient when you have large projects to implement, projects that need dates/info updated. You also can't delete an entire parent task with sub tasks, you have to do it individually....which takes forever. It's also slow to respond and takes forever to load.

Overall: My overall experience with 5PM has been a frustrating one. For how heavily i'm required to be in the program for my position, it creates a lot of time consuming tedious work that has been simplified and more user-friendly in other project management softwares.

Vendor Response

by Disarea on February 12, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

5pm Review

Feb 07, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the ability to keep track of projects. It's nice to keep the whole team in the know.

Cons: Their is a bit of a learning curve. clicking on and off on the ''eye'' is hit of miss when you are reaching for projects.

Organization

Mar 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This software allows my and my customers to have one location to keep all dialogues and files relating to our projects. If there is ever a questions it is easy to go back and see what was said or what files were used. For a small company like mine that deals with many people from a large company it helps a lot with keeping things organized and on time.

Cons: I have not experienced any issues with the software.

Capterra loader

360 degree project management tool

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great productivity tool for managing dozens of small tasks and keeping projects on track.

Cons: Functionality is slightly more basic compared to competitor products, which isn't necessarily a bad thing. Perfect for 99% of projects.

Overall: Great overall experience with 5pm. Would definitely recommend. The clean, user-friendly interface is a big plus.

Capterra loader

5pm works well

Feb 12, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It is pretty easy to use. Does a nice job of keeping a team in the loop about a project and allows the team to follow along with either all projects or sort by just their own. The mobile app also does a nice job of allowing people to stay connected on the go.

Cons: I have a few issues with the mobile app and sharing documents directly from the app. BUT, I have not sought support so that is my fault. If you have a large number of projects, the platform can get overwhelming. Just additional sorting features would be great.

Overall: I use this everyday and it is a nice way to keep tabs on projects and circle back with our team who is working on these items.

Good, but could be better

Feb 07, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: At the end of the day, you can get your point across.

Cons: User interface is a bit WindowsXP-ish and sometimes sluggish. could use a face-lift with flat design.

Overall: Just delays when moving through pages. given we have 250mbps symmetrical, this shouldn't be a problem.

Vendor Response

by Disarea on February 08, 2019

We do have the new interface coming out. Contact our support to enable it early for your account.

It does a lot of what you need out of productivity software but doesn't do a lot of it very well

Feb 07, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: It seems to have functionality for most general needs. You can create tasks and assign people to them and whatnot.

Cons: UI is cluttered, ugly, and un-ituitive. Would greatly benefit from a rework. I5pm may actually be more functional than I've given it credit for but I'm not going to try and dig through features I can't find or try and figure out the difference between a task and an activity or take any real amount of time if I can't log on and figure it out in under a minute.

Overall: It's ugly and I feel like my company isn't utilizing its full potential but it gets the job done. Mostly.

Vendor Response

by Disarea on February 21, 2019

The new interface is coming out soon. It is available right now to a selected number of customers. You can preview it here:
https://demov2.5pmweb.com/

Please contact support [at] 5pmweb.com to get early access to the new interface.

- 5pm Team

5pm easy!

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy of use. No training required to be up and running. The interface is intuitive.

Cons: The attachment size could be bigger. I am forced at times to resort to a different method of transferring files. The overall visual design of the site could be cleaner.

Overall: 5pm is very easy to use from my perspective as a contract designer. I was able to interact with my client without any training on the product. Very intuitive interface.

5PM Review : Account Executive POV

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I appreciate being able to group my jobs by Job Number and add multiple sub-tasks or my team if I choose to narrow down further into mediums. I also appreciate that there is a e-mail copy that is sent to my inbox to keep us all in the loop.

Cons: If the team set up under a certain job excludes someone, and the team has been trained to "Copy all team" and doesn't manually select someone - it is possible to be left out of the loop - but that is more of an internal training issue than actual software.

Overall: Quick to learn.

Capterra loader

5PM Review

Feb 08, 2019
3/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Pros: I like how it aggregates tasks and sends you a daily to-do list.

Cons: Regular tasks and parent tasks are confusing. I'd rather share files on a server or over email than load them to 5PM because doing so is easier and faster. 5PM is annoyingly slow unless you have a lightening fast internet connection.

Overall: 5PM takes exceptional institutional buy-in to be effective. If project managers aren't diligent with dates and specific in their assignments of tasks, then it creates more work and confusion than what it's worth.

Vendor Response

by Disarea on February 12, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Overall, pretty good experience

Mar 18, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: It is relatively intuitive and easy to teach yourself. Wish my company would use it more efficiently.

Cons: Our company likely did not understand the full capabilities of 5PM during the initial rollout and have made it more difficult to use than it should be. We have a very diverse workforce, and some of the different demographics have a hard time using and teaching themselves different functions in the software. Not a fault of 5PM, but just wanted to give some feedback.

Vendor Response

by Disarea on March 20, 2019

We have the new interface coming out soon.

You can preview it here:
https://demov2.5pmweb.com/

Hopefully, your team will find it easier to use.

Could also be a good time to restructure your projects and update your team on new practices...

- 5pm Team