Who Uses This Software?

5pm is used by a wide range of companies from smal non-profits and EDUs to large corporations.


Average Ratings

40 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $24.00/month
  • Pricing Details
    We have a range of plans raging from $24/month to $199/month for unlimited
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Disarea
  • www.5pmweb.com
  • Founded 2007
  • United States

About 5pm

5pm is a powerful project & task management tool with an intuitive interface everything within a click or two! Keep track of your projects and tasks, share notes and files with team and clients all in one secure location. Customizable interface, powerful Timeline view, Reports, integrations with other products you will find it easy to start using it, yet it packs much more under the hood. Available in 26 languages and helping clients around the world for over 11 years!


5pm Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

5pm Reviews Recently Reviewed!


Acceptable project management software

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I think the software does it's job for the most part. It has folders and users and there is some customization. It's all me or my company knows for project management at the moment.

Cons: But when we look at what year we are in and what my company is spending on this software - what technological advances are being made? What about a more intuitive platform that notifies team members when they fall behind on a task. How come it takes forever to load certain tasks (...still)? How come the search feature is incredibly slow and shows poor results? How come old tasks are harder to open than the biggest bank in England?

Overall: Again I think at the time it's a fine software because it's all we know but maybe actually start listening to what your customers have to say as far as recommendations go and do less support chats on "how it needs to be performed." Look for solutions that make using your platform easier. Your software's job is to keep your customers work flow in check and I don't feel like it proactively does any of that.

Vendor Response

by Disarea on February 12, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Deadline notifications can be turned on via the settings menu (individual settings):
https://www.5pmweb.com/feature_reminders.php

Capterra loader

A best in class tool for small business project mgt

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Just about everything. The interface is attractive and intuitive, and the tool does just everything I need it to manage a team of 14 editors and hundreds of projects through a sometimes-complex series of steps to ready a manuscript for publication. The ability to clone tasks without porting all the content is helpful, and I love the fast load times and super reliable cloud-based access from any computer. Document manament is very easy too.

Cons: Only that there's no way (that I'm aware of, anyway) for users to confirm that they have received a message. A "like" button or something folks on the task team can click to confirm receipt and reading would be good.

Overall: I have looked at dozens of project mgt tools to manage my editorial team, business development team, manage tasks and projects and have found none better than 5pm. It strikes the perfect balance between ease of use and necessary functionality.

Easy for Work

Feb 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 5pm is a good communication channel for our company. We have overseas offices that we communicate with via 5pm every day, and it's a seamless and efficient process!

Cons: The search feature is difficult to use, which is quite a disadvantage because it's something that everyone uses each day. Additionally, the mobile app isn't that easy to use.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. We plan to look into search improvements too.

Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time.

About the iOS app - please contact our support with the issues you are having and we will try to address them ASAP.

- 5pm Support

Simple and effective

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 5pm is a good example of a project management tool that doesn't try to do everything -- just the one thing and do it well. Learning curve is easy but it still has all the functions you need.

Cons: The project keyword search needs some advanced features.

Overall: 5pm allows my marketing department to keep track of many projects of different kinds (print, web, email, and more) with many of the same assets organized in one place. Also can allow clients access so they can view projects and needs. Good product -- not super complicated and maybe doesn't have ALL the features of some others, but has all the things you need.

Vendor Response

by Disarea on February 08, 2019

Please email our support with the search issues you are having. We are in the process of extending the search functions...

Simple web platform keeps all projects in one place

Feb 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With a small team and multiple projects on the go, 5pm makes it easy to monitor everything in the queue and to know where they are in the production phase. The implementation of this tool was lifechanging!

Cons: We don't use all the functionality. It would be nice if it were easy for clients to place orders direct rather than filling out a project request form.

Overall: My team is more efficient than ever. Every morning we all get an email that lists all projects and deadlines. I can't imagine organizing our work without it!

5pm Review

Feb 07, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I liked the tree like structure as in a file structure.

Cons: when searching for old projects/tickets, if they are closed and you decide to open one then your current view gets screwed up and you have to configure it again to only show open/active tickets.

Overall: We keep track of 3 company branches and we use the ticketing system to track new user setups, projects, power outtages, phone repair/upgrade/replacement tickets, etc. You prettry much create your own category and create subtasks. It has helped us in organizing our projects and workflow.

5pm Review

Feb 13, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The organization is nice. The ability to monitor user activity is very helpful in our time management. The standalone time keeper is also a great solution!

Cons: The load times can be a little slow at times. I understand that this is due to our large volume of projects, but I think some sort of implemented lazy load might help!

Overall: Overall, I love 5pm. I think it's a top shelf product. We've tried a number of project management tools over the years, but always come back to 5pm!

Vendor Response

by Disarea on February 14, 2019

New interface with progressive loading is coming out soon. It is available as a beta now. Contact support [at] 5pmweb.com to get access to it.

5pm. Equally as good as the time I leave work.

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use. I use the software for hours a day and have nothing bad to say, even after using it for 2 1/2 years.

Cons: Maybe a more modern look would do. Other than that I dig the software!

Vendor Response

by Disarea on February 08, 2019

About modern look. We have the new interface coming out. You can preview it here:
https://demov2.5pmweb.com

Please contact our support if you want it enabled for your account early. You and users in your 5pm account will be able to switch to the new interface whenever they want, as well as switch back.

5pm Review

Feb 07, 2019
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Once you get past a learning curve, it becomes second nature. It's easy to keep track of items and find certain tasks.

Cons: It gets glitchy sometimes. Like if I open another window with 5pm it will affect how the window is shown. Takes a long time to load. And again there is a learning curve. It takes a lot to get used to. Some things are not self explanatory.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. It works much better with multiple windows of 5pm open.

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Great Project Management Tool

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like how it is organized and the features it offers with reporting and time tracking. It's great for collaborating with a team.

Cons: Sometimes the program is laggy and often times it makes me refresh the page and resign in after a period of time of not using the program.

Vendor Response

by Disarea on February 08, 2019

Try to switch to the new interface via "settings" - it handles large data in your account better.

Also, we can also help you clean up the old data to speed the things up.

Capterra loader

Good system for team project management

Jan 28, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 5pm offers great ability to create a variety of projects, assign various teams to those projects, and then assign workflows for those teams to follow. It's easy to pass the project off to the next necessary person, and the 5pm emails that you can set up make it easy to know when something is in your court. It's an easy interface to get to know from the outset too. The ability to chat with others within the system is a nice to have feature (not a must have in my opinion, but nice!), and I know many of my teammates used the time tracker feature too and loved it (though I did not).

Cons: File storage wasn't my favorite, but not awful. I do not recall other big "cons."

Overall: Great - I loved it as a system, and it was very easy to learn.

Vendor Response

by Disarea on January 30, 2019

Thank you for your feedback!

Did you experience issues with the file storage?

We have the new interface coming out, hopefully you will find it even more easy to use.

- 5pm Team

My experience with 5PM

Feb 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I really like the ease with which you can use a template to import new projects as it saves our company a lot of time as projects for us are almost identical, varying only by different customers, modules purchased, dates to start etc. I also love the ease with which you can print or export the whole project, all tasks, sub-tasks etc

Cons: Changing the dates of the parent project or a task within it does not always realign the due dates for the the dependent tasks which can be frustrating.

Overall: Tracking our software implementations is much easier

Vendor Response

by Disarea on February 12, 2019

You can also clone existing projects to create new ones like them...

Please contact our support with the issues you are having with parent task date changes...
support [at] 5pmweb.com

5pm

Feb 07, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: 5pm is a key tool in my daily task management. It is simple to use and has a lot of administrative features.

Cons: Some of the layout of the software could use some updating, like the pop up windows when you enter messages.

Overall: 5pm's customer service is great. I have talked to them directly via email and they respond within a few minutes. I also hear they are working on a new version of the software that will be out soon.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. There are no popups there when adding messages, and it has many other improvements.

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Capterra loader

Excellent Software - I have been using it since its start

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Loads everything in a new window. Time saving

Cons: At the moment there is nothing i dont like.

When we have something we report it to the 5pm guys and they take care of it immediately.

Overall: Amazing on all aspects. My whole business and personal life is organized around 5pm

5pm review

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It helps me keep everything organized, including completed jobs for billing.

Cons: There isn't anything that I'm not pleased with.

Overall: Organizing jobs, job tasks and details pertaining to jobs. It also keeps an archive of past jobs which is helpful if I need to re-order or check on something.

5pm Review

Nov 15, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The ability to organize tasks within a large group of people.

Cons: That you are locked in to the modal window (Add message) when it is open and can't access the rest of the task functions until it is closed.

Vendor Response

by Disarea on November 19, 2018

The new upcoming redesign will not use modal windows anymore.

We love 5PM

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We really enjoy 5PM because there is NO learning curve. Very easy to use!

Cons: I can't answer this. We love everything.

Overall: We are able to control our priorities in one area, schedule projects, report out projects and invite our team to be apart of the process.

5 PM Pros and Cons

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Works great organizing tasks and team projects. Good filtering to easily locate past and present tasks.

Cons: Sometimes it does not launch and I need to close the browser tab and relaunch.

Overall: We keep track of projects and which people contributed. It's been a great experience and I don't know of any other software that comes close.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Get Things Done

Feb 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 5pm is easy to use, and projects are simply organized in folders.

Cons: The UI is not that great; a flatter design would go easier on the eyes.

Vendor Response

by Disarea on February 12, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Capterra loader

5pm is really interesting!

Feb 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It helps me to manage my project. 5pm is helpful when you work as a team.

Cons: You can add tag option for the project and it shows how much each project takes the time.

Marketing Specialist

Feb 07, 2019
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: I like having a place to organize projects and tasks and collaborate with a team.

Cons: Most of the time when teammate replies to me and checks for the response to be emailed to me, I don't receive the email and there is no notification in 5 pm itself. The only way I see it is to remember to go look for it.

Overall: This is my first experience with a project management software, so it's been great to have a system for tracking and collaborating on projects. But this particular system leaves much to be desired - from the cumbersome interface to the lack of any type of chat function to the lack of one place to email or message - we are definitely shopping for other options.

Vendor Response

by Disarea on February 08, 2019

If you do not get the email notifications from 5pm - please contact our support. Also make sure you check your spam folders...

There is a chat function in 5pm, called Social Toolbar. Make sure it is enabled via "settings".

New interface is coming out right now - contact our support to enable it early for your account.

It works, but I have several issues

Feb 07, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: It is available easily for everyone at work since it is we based. I wish it had a windows software alternate I could use.

Cons: If I update a task I expect the date to change and it float to the top again, not remain hidden far down because I started it 3 weeks ago. It makes it hard to track and follow my CURRENT work.

I should be able to MOVE my tasks to another folder or task easily rather than have to make a new one and then delete the old one.

I should be able to close a task (MARK 100%) without new emails going out

Overall: Eh, I does the job and since I have to use it at my work I do. It is not the best and I have used better systems.

Vendor Response

by Disarea on February 08, 2019

David, You can easily drag your task to the top of the list. You can also easily drag tasks between folders (projects) - no need to re-created them.

You can also add a 100% Progress Note without sending any emails.

Please contact our support for help.

An exceptionally frustrating program

Feb 07, 2019
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about this software is that it breaks out tasks to individual team members but allows you to also see the work of the entire team.

Cons: What I dislike the most about this software is that it's confusing. It also is not time-efficient when you have large projects to implement, projects that need dates/info updated. You also can't delete an entire parent task with sub tasks, you have to do it individually....which takes forever. It's also slow to respond and takes forever to load.

Overall: My overall experience with 5PM has been a frustrating one. For how heavily i'm required to be in the program for my position, it creates a lot of time consuming tedious work that has been simplified and more user-friendly in other project management softwares.

Vendor Response

by Disarea on February 12, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Capterra loader

360 degree project management tool

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Great productivity tool for managing dozens of small tasks and keeping projects on track.

Cons: Functionality is slightly more basic compared to competitor products, which isn't necessarily a bad thing. Perfect for 99% of projects.

Overall: Great overall experience with 5pm. Would definitely recommend. The clean, user-friendly interface is a big plus.

Good, but could be better

Feb 07, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: At the end of the day, you can get your point across.

Cons: User interface is a bit WindowsXP-ish and sometimes sluggish. could use a face-lift with flat design.

Overall: Just delays when moving through pages. given we have 250mbps symmetrical, this shouldn't be a problem.

Vendor Response

by Disarea on February 08, 2019

We do have the new interface coming out. Contact our support to enable it early for your account.

Good Program, Works Well

Feb 08, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: 5pm helps me and my team effectively communicate from across the world. It works well for sending messages and uploading files.

Cons: The interface is not as modern as other programs. It looks pretty outdated.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

- 5pm Support

5pm easy!

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy of use. No training required to be up and running. The interface is intuitive.

Cons: The attachment size could be bigger. I am forced at times to resort to a different method of transferring files. The overall visual design of the site could be cleaner.

Overall: 5pm is very easy to use from my perspective as a contract designer. I was able to interact with my client without any training on the product. Very intuitive interface.

5PM Review : Account Executive POV

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I appreciate being able to group my jobs by Job Number and add multiple sub-tasks or my team if I choose to narrow down further into mediums. I also appreciate that there is a e-mail copy that is sent to my inbox to keep us all in the loop.

Cons: If the team set up under a certain job excludes someone, and the team has been trained to "Copy all team" and doesn't manually select someone - it is possible to be left out of the loop - but that is more of an internal training issue than actual software.

Overall: Quick to learn.

Useful but not perfect

Feb 07, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can log in and use it remotely

Cons: It is frustrating that it sometimes runs quite slow and I have to sit and wait.

Overall: Helps us communicate with teams abroad

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

- 5pm Support

5PM

Feb 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Nice interface, easy to use, everything connected to a project is in one place.

Cons: The 'hide from client' option. While it's nice that everything is in one place, the idea that you could inadvertently post information that you might not want a client to see is unsettling.

Overall: This is the first time I have ever used 5PM and overall think it is a very efficient workspace.

Vendor Response

by Disarea on February 08, 2019

We do have the "Hide from Client" option. Please contact our support for details.

Capterra loader

5PM Review

Feb 08, 2019
3/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: I like how it aggregates tasks and sends you a daily to-do list.

Cons: Regular tasks and parent tasks are confusing. I'd rather share files on a server or over email than load them to 5PM because doing so is easier and faster. 5PM is annoyingly slow unless you have a lightening fast internet connection.

Overall: 5PM takes exceptional institutional buy-in to be effective. If project managers aren't diligent with dates and specific in their assignments of tasks, then it creates more work and confusion than what it's worth.

Vendor Response

by Disarea on February 12, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements,

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Could be better

Feb 07, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to communicate with others and keep others informed about the progress.

Cons: It is often slow and has an outdated functionality.

Overall: I often use 5pm in conjunction with my own task management system, as it is lacking.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon.

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

Agile Shop Project Management

Nov 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We manage a LOT of small jobs through a lot of people. with quick turnaround. 5PM is great for that.

Cons: A little rough around the edges, but very response staff.

Overall: Able to keep a lot of work organized. Quickly and easily.

Vendor Response

by Disarea on November 20, 2018

We hope you will like the brand new redesigned interface we are releasing soon.

Simple and User Friendly Project Management System

Jan 30, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Simple system that can be started without robust training.

Cons: currently lacking an integrated request form and some automatic notifications that are part of the more expensive and more complicated PM softwares

Overall: Positive. We have used it for years and the tracking and reporting features are simple and user friendly

Ease of use

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am new to using 5pm and it was really easy to get started.

Cons: Not seeing any cons yet, but we'll see how this goes.

Overall: I am new to 5pm and really didn't have training. I like it so far. Seems pretty easy to use.

5pm Review

Feb 07, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to enter your hours and customer service is quick to respond.

Cons: The interface is not intuitive and there are a lot functions that I'm not sure of what the purpose is for.

5pm REview

Feb 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like being able to have all details, communication, and files for project in one place.

Cons: Sometimes I can see other people's projects if settings aren't correct.

Vendor Response

by Disarea on February 12, 2019

Please email support [at] 5pmweb.com about seeing the projects you do not think you should see.

Please note that if there is a single task within a project that you should see (assigned to you, for example), then you will see the project containing it as well (but not the other tasks within it).

5PM Review

Feb 07, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I like that this platform is task oriented and offers the opportunity to input data in small increments with rich detail

Cons: the interface is archaic and unattractive, and the reports generated are as well. I am also frequently being logged out.

Vendor Response

by Disarea on February 11, 2019

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements.

Please contact our support to have the new interface enabled for your account right away.

Each user will be able to switch to and from the new interface at any time.

- 5pm Support

Easy to Use and Affordable

Apr 14, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: Used this in my last non-profit. Set-up and user instructions were clear and easy to follow. My team adopted it quickly.

Features I liked:

- Afforbalilty - about 1/2 the cost of other systems

- User tracking

- Gantt chart

- There's an well working app making it easy to carry on communication on a project while out of the office

- User and product/task color coding was helpful

Great Project Tracker

Feb 12, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1) Creates accountability

2) Allows all team members to be informed on projects

3) Allows ease of collaboration

Cons: 1) Navigation from one task to another

2) The time required to enter information

Overall: As the COO, I need all members of our team to be able to contribute and keep projects moving forward. As we are a diverse corporation that has many focuses and as such, I need to be able to oversee the development of the business.