--- title: "5pm Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 5pm Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/80769/5pm/" page_type: "product" language: "en" --- # 5pm Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 5pm ## What is 5pm? 5pm is a powerful project & task management tool with an intuitive interface everything within a click or two! Keep track of your projects and tasks, share notes and files with team and clients all in one secure location. Customizable interface, powerful Timeline view, Reports, integrations with other products you will find it easy to start using it, yet it packs much more under the hood. Available in 26 languages and helping clients around the world for over 11 years! ## What is 5pm used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Task Management](https://www.capterra.com/task-management-software/)[Project Management](https://www.capterra.com/project-management-software/) Top alternative Featured Overall rating Based on 100 user reviews Reviews sentiment Positive 87% Neutral 12% Negative 1% Starting price $24 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 5pm?[Manage this product listing](https://www.g2.com/products/5-00-pm/claim_requests/new?auto=true) ## 5pm Overview Updated August 2026 AI summary 5pm offers project management, collaboration, and task tracking capabilities for small businesses, midsize, and enterprise teams. It brings together features such as Gantt charts, milestone tracking, file sharing, real-time messaging, and a client portal, supporting both agile and traditional workflows. 5pm is deployed as a web-based and mobile solution, accessible across major platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 5pm 4.3 (100) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $24 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (100) Ease Of Use 4.5 (6,068) Value For Money 4.5 (54) Value For Money 4.3 (4,685) Customer Service 4.4 (58) Customer Service 4.4 (4,478) ## 5pm alternatives [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) [todo.vu](https://www.capterra.com/p/160475/todo-vu/) [4.4 (49)](https://www.capterra.com/p/160475/todo-vu/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160475/todo-vu/) [Trello](https://www.capterra.com/p/211559/Trello/) [4.5 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211559/Trello/) [ClickUp](https://www.capterra.com/p/158833/ClickUp/) [4.6 (4,631)](https://www.capterra.com/p/158833/ClickUp/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158833/ClickUp/) ## FAQs about 5pm Overview ### What problems does 5pm solve? 5pm solves scattered task ownership, fragmented project communication, and missed deadlines by keeping tasks, files, notes, timelines, and email reminders in one place. Marketing teams, editorial groups, consultants, and small-to-midsize project teams use it to hand off work cleanly, track hours and budgets, and maintain visibility across many active projects. Answer based on 82 reviews Overview ### Which roles and teams benefit most from 5pm? 5pm is most used by project managers, creative teams, account and client service professionals, and business owners who need shared visibility into deadlines and task progress. Designers and coordinators use it to manage deliverables, while managers and executives track workloads, align stakeholders, and keep client-facing projects moving efficiently. Answer based on 99 reviews Overview ### What company size and specific industries is 5pm built for? 5pm is designed for organizations of many sizes, from small non-profits and educational institutions to large corporations. It suits teams that need project management across nonprofit, education, and enterprise environments, making it appropriate for both smaller groups and bigger companies. Features and Usability ### What are the key features of 5pm? 5pm includes core project management tools like task management, project tracking, sub-tasks, and Gantt charts, plus collaboration features such as team messaging, comments, file sharing, and client access. Differentiating features include time tracking, email-to-task conversion, project templates, workload reporting, and role-based access for managing teams and project visibility. Answer based on 72 reviews Pricing ### How much does it cost and what fees or limitations are included? 5pm starts at $24 per month for the Basic plan for 5 users, with 10 active projects, 4 GB of file storage, nightly backups, unlimited clients, and 256-bit SSL. It also offers a free version and a free trial. Higher flat-rate plans cost $36, $64, $96, and $199 monthly. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does 5pm integrate with? 5pm integrates with 9 third-party tools, including communication and productivity platforms such as Slack, Microsoft 365, Google Workspace, Google Drive, OneDrive, Dropbox, Alexa, and Firefly, plus 8am. These catalog integrations cover file storage, office productivity, and assistant-based workflow connections. Answer based on 2 reviews Getting Started and Support ### How easy is it to onboard and train a team on 5pm? 5pm is generally quick to onboard, with live online sessions, webinars, videos, and documentation available for training. Reviewers say everyday users, new hires, and nontechnical team members often get started with little or no training, while some admins or diverse teams need more time to learn less self-explanatory functions. Answer based on 11 reviews Getting Started and Support ### What customer support options does 5pm offer? 5pm provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users describe support as quick to respond and helpful when issues arise, though some note that documentation can be confusing and that chat guidance may focus more on process than on solving workflow problems. Answer based on 4 reviews Communication ### How well does 5pm support team communication? 5pm keeps project communication in one place with comments, updates, and shared project history. Many teams, including nonprofits, marketing groups, and cross-functional departments, like the clear visibility and easy access across offices. Some users find conversation threads, notifications, and search less effective when discussions become long or workflows grow more complex. Answer based on 17 reviews ## Features AI summary Based on 29,194 Project Management reviews Capterra data shows that buyers of Project Management software rank the following features as their top priorities: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) 5pm supports **Deadline Management**. However, it does not include **Project Time Tracking**. Instead, it offers other features that reviewers also rate as important, including **Assignment Management** (**59%**) and **Time Tracking** (**57%**). These features help teams stay on top of task ownership, record work hours, and keep projects moving on schedule, providing teams with better visibility into progress and day-to-day execution. Collaboration Tools 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Task Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Project Planning/Scheduling 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Reporting/Project Tracking 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Task Progress Tracking 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track the status and progress of tasks Task Scheduling 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks 5pm 78 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email-to-Task Conversion: Convert emails into tasks - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple Projects: Ability to handle several projects simultaneously - Percent-Complete Tracking: Level of completion within a task - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Templates: Pre-designed project plans that can be customized - Project Tracking: Monitor the progress of projects from start to finish - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring Tasks: Set the frequency of a task's occurrence - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spreadsheet View: UI looks like a spreadsheet - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sub-Task Management: Split and manage tasks into individual components - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Import: Import tasks from external sources - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - To-Do List: A digital list of items that need to be completed - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (99) 4.0 Based on 99 reviews ## Pricing Value for money 4.5 (54) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/80769/5pm/pricing/) Basic $24.00 Flat Rate,Per Month It includes: - 10 Active Projects - 256 Bit SSL - 4gb of File Storage - Nightly Backups - Unlimited Clients Plan 2 $36.00 Flat Rate,Per Month It includes: - 10gb of File Storage - 20 Active Projects - 256 Bit SSL - Nightly Backups - Unlimited Clients Plan 3 $64.00 Flat Rate,Per Month It includes: - 256 Bit SSL - 30gb of File Storage - 40 Active Projects - Nightly Backups - Unlimited Clients Plan 4 $96.00 Flat Rate,Per Month It includes: - 256 Bit SSL - 80 Active Projects - 80gb of File Storage - Nightly Backups - Unlimited Clients Plan 5 $199.00 Flat Rate,Per Month It includes: - 150gb of File Storage - 256 Bit SSL - Nightly Backups - Unlimited Active Projects - Unlimited Clients Value for money 4.5 (54) 4.5 Based on 54 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Alexa](https://www.capterra.com/p/168725/Alexa-Marketing-Stack/)[ Firefly](https://www.capterra.com/p/140504/Firefly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (58) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (58) 4.4 Based on 58 reviews ## User reviews Overall rating 4.3 Based on 100 reviews Filter by rating 5(39) 4(48) 3(12) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Gestion de clientèle Accounting ### "Collaboration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 23, 2023 Pros Ce logiciel est très facile à utiliser pour la bonne gestion de l'entreprise. Cons Il serait bénéfique d'avoir une fonctionnalité intuitive pour avertir les membres de l'équipe. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 26, 2023 You can notify team members when you post something via email - there is a button for that. Christine A. Gestion de clientèle Financial Services ### "Outils de collaboration " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 31, 2023 Pros Très facile à utiliserBon pour la gestion de projet Cons Une intuitive pour l'avertissement pour les membres de l'équipe Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User freelancer Writing and Editing ### "An easy-to-use project management tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 22, 2022 not bad Pros It has a customizable feature Easy to use It has a real time chat box Available in different languages It helps in tracking the work progress with the team Cons Hard to use on mobile It takes time loading Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VB Victoria B. Owner Consumer Services ### "Easy and Efficient Task Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 20, 2021 Overall, 5pm meets my needs for a simple, yet thorough, task management software. Pros Simple to use, especially adding tasks with deadlines via email. Percentage tracker makes checking progress fast. Adding notes, links and relevant information is very easy. Mobile app for on-the-go management Cons The mobile app for the iPhone has some missing features, although nothing that is a deal breaker for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2021 Victoria, thank you for the Review! What features would you like to see on the iOS app? We just updated it recently - text formatting as added, for example. FV Francesco V. Business Developer Financial Services ### "Clean and easy task management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 1, 2020 For not very complex project is more than enough, and you are helped with the pleasant UI Pros Very straightforward task creation and clean multi message system, I'm using to coordinate with my team for Design oriented task and works very good Cons Some logics can be redesign, for example when you open a task is not possible to upload file in the first place, just when the task is open only then you can upload in the file section or as an attachment in the messaging system. Switched from [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) cost related, monday is too expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Daniel J. Organic Chemistry PhD Student Higher Education ### "Awesome way of keeping track of all my tasks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 3, 2020 I love being able to keep track of my projects in such an efficient way. Pros 5pm is a great tool to keep my projects and tasks organized and it helps me know what my team is doing at the same time. The software has a nice interactive interface that facilitates organization. Cons Some of the features might seem a little confusing at first, but it gets easier once you have adapted to the way it 5pm works. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Melanie A. Book And Product Reviewer Publishing ### "Projects and Teams Unite" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 6, 2020 I enjoyed this software because I can do everything with this one product. I can keep track of all my projects and make reports. I can't imagine not using this fantastic program. Pros This software makes my projects SO much easier to keep track of. Everything is just a click away. I can chat with the team. I can keep track of several projects in one place. It's really helped us be more productive. Cons With so many options in this software, you may not use them all. It's a little overwhelming when you first look at the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KV Kathy V. Instructional Designer E-Learning ### "Great resource to capture workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 2, 2019 Pros 5pm is easy to use and lets multiple people record their activity in the same projects. Cons nothing. Is there an app? That would be even easier to use at times. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 3, 2019 We have both iOS and Android native apps, yes. MO Meghan O. Associate Director Higher Education ### "5PM Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 2, 2019 It has been for the most part easy to use. I don't have much experience with any other software. Pros I like that I can go on and see my correspondence with the marketing/communications department. I can see where we last left off. Cons I would like to be able to only see my files when I log in not everyone's projects. I also find it hard to find certain documents/files as the marketing dept. titles them, not me. I would love to be able to see files grouped by year or month and year. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ZU Zsolt U. CEO Graphic Design ### "Great or slow" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 November 28, 2019 Pros Very good features. The whole concept is very well thought out and usable. Cons Unfortunately, some of the features in the new UI interface are very slow, which, if improved, would help a lot. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 29, 2019 Can you point out what works slow for you? What specific feature? [View all Reviews](https://www.capterra.com/p/80769/5pm/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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