# WORLDOX GX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WORLDOX GX Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/80770/Worldox

---

# 

 WORLDOX GX Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 12, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

WORLDOX GX

## What is WORLDOX GX?

Worldox is a document management software. It allows organizations to store, organize, search, retrieve, and share documents and emails. The software has automation, collaboration, and search capabilities. These help users in legal, corporate, and public sectors efficiently manage information and work products. Key features are secure cloud storage, mobile access, version control, retention policies, and integrations with Microsoft Office and other productivity tools.

## What is WORLDOX GX used for?

[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

74%

Neutral

21%

Negative

5%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for WORLDOX GX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.worldox.com&name=WORLDOX GX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WORLDOX GX

4.2 (43)

VS.

[4.5 (527)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

Contact vendor

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (43)

Ease Of Use

4.1 (28,333)

Value For Money

4.2 (29)

Value For Money

4.2 (20,479)

Customer Service

4.1 (32)

Customer Service

4.5 (18,479)

## WORLDOX GX alternatives

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,457)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (28,872)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,526)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,664)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[View all alternatives](https://www.capterra.com/p/80770/Worldox/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Full Text Search

4.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

Archiving & Retention

3.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Access Controls/Permissions

3.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Compliance Tracking

3.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Document Capture

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Scan, move or upload electronic files within the software's repository

Collaboration Tools

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

WORLDOX GX 13 features

Define levels of authorization for access to specific files or systems

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Provides a channel for team members to share media files, communicate, and work together

Track and report regulatory data to either internal management or external stakeholders

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Manage, store and organize emails within the system or via third-party apps

Convert files to a different format

Recover lost, deleted, or damaged files

Search for specific words or phrases within a document or database

Access software remotely via mobile devices

Ability of websites, web applications, or mobile applications to function without an active internet connection

Track revisions and updates made to files and navigate between different versions

Get Advice

We can help you find the software with the features you need.

Features

4.0 (43)

4.0

Based on 43 reviews

## Pricing

Value for money

4.2 (29)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.2 (29)

4.2

Based on 29 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (32)

4.1

Based on 32 reviews

## User reviews

Overall rating

4.2

Based on 43 reviews

Filter by rating

5(22)

4(10)

3(9)

2(0)

1(2)

Mentioned topic

Sorted by most recent

IA

Islam A.

DM

Hospitality

### "More easier and well organised "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2024

Pros

The app has been created very professionally to manage the documents

Cons

Searching and filling data Filing recovery

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SF

samantha f.

Attorney

Law Practice

### "It works just okay"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

November 17, 2022

Pros

the software is easy to use and you can learn how to do so quickly

Cons

you cannot make folders or organize in any helpful way in each section. it becomes unwieldy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Alex R.

Associate Attorney

Law Practice

### "Our firm's WorldDox shows its power for longevity"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 27, 2021

Our firm has no data loss and has preserved work product and key documents from years of cases, very handy to have that history and data volume at my fingertips.

Pros

Our firm has over 15 years of data stored into WorldDox, we've been using the software for many years. Our firm's database is huge and documents are readily accessible sorted via client/matter number and/or searches. The term searches are more basic than the boolean or terms/connectors searches that other programs are capable of these days, but generally speaking I have been able to locate suitable templates/examples using the search.

Cons

The interface is not intuitive or visually appealing. I had a one-on-one training session with our rep when I first onboarded to learn the basics, but I have been meaning to learn more advanced features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Evan K.

Legal RSC Level 3 Engineer

Information Technology and Services

### "Worldox Is a great DMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 20, 2021

Worldox is a robust DMS system that allows easy tracking and moving of documents

Pros

It easily imports new clients/matters from the directory structure, while allowing easy search and location of files

Cons

The indexer isn't always perfect and sometimes will crash without warning causing search issues, however simply restarting it makes it work.

Alternatives considered

[NetDocuments](https://www.capterra.com/p/225425/NetDocuments/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Angela T.

Contracts Administrator

Hospital & Health Care

### "I wouldn't recommend. There are more organized and user-friendly systems out there."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

May 11, 2021

Pros

allowed for multiple functions of contract drafting. Not a contract management/storage database but contract drafting was convenient

Cons

not a system for storing finalized documentation and easy retrieval. Further - there is no uninstall protocol, years after cancelling and terminating and removing from your network, you will still have Worldox linked to your system. It is overly frustrating to use a system that didn't perform, but then years later to continue to have issues with your excel and microsoft because of macros that are blocking usage yet are not able to be found within the system. Worldox is of no assistance with removing their system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MJ

Mark J.

Senior Associate

Law Practice

### "Cutting Edge Software for the Modern Attorney"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 6, 2021

My overall experience has been a resoundingly positive one, and I would recommend Worldox over ATO or any other document storage software to law firms seeking a better platform worth the investment.

Pros

My favorite aspect / feature of Worldox is the built-in features you can add to other programs, such as Microsoft Word. For example, Worldox offers a drafting tool that helps young attorneys cut down on verbosity, which is incredibly helpful to utilize as part of their preliminary drafting process.

Cons

While, if asked, I wouldn't qualify this as a "drawback" or "negative" about Worldox, but as with any document storage software, its searching functionality could be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HL

Holly L.

Paralegal

Real Estate

### "Great Product"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

December 9, 2019

It has helped keep our firm files organized and all in one place making it easy to locate what is needed.

Pros

This is an easy to use product and helps organize all of our company's files. It makes file management easy as you can search for documents within the software.

Cons

It takes more time to save documents using this software as you have to input the type of document it is and choose a category.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Emilija M.

Student

Medical Devices

### "Worldox is great service."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2019

Pros

I really like that Worldox is so easy to install and use, and it allows for people to create great websites.

Cons

Worldox is one source CMS and it need to be well protected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Lisa W.

Law Firm Administrator

Legal Services

### "Excellent DMS and great support."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 22, 2019

Pros

The flexibility to customize based on your firm's needs. We have gone thru several generations of the software - having used it since 2003.

Cons

Wish they had data at rest encryption.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Matthew H.

Paralegal

Legal Services

### "Worldox"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

July 21, 2019

Pros

Works well for keeping all documents in one place and easy to search for.

Cons

Not exactly user-friendly in all aspects and requires a steep learning curve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/80770/Worldox/reviews/)

Popular comparisons

[Google Drive vs WORLDOX GX](https://www.capterra.com/compare/80770-161425/Worldox-vs-Drive) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)