Capterra Logo
Helping businesses choose better software since 1999
Kayako

Alternatives to Kayako

4.0 (172)
Write a Review!
View Profile
Reviewer PictureReviewer Picture
Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on November 3rd, 2024.
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 

How Capterra verifies reviews

Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.

Top Kayako Alternatives

Kayako
Kayako
Starting from:
$30/Per Month
Pricing Model:
Per User

Overall Rating:

4.0 (172)
Ease of Use
3.9
Customer Service
3.9
Features
3.9
Value for Money
3.8
Zendesk Suite
Starting from:
$55/Per Month
Pricing Model:
Per User

Overall Rating:

4.4 (4014)
Ease of Use
4.3
Customer Service
4.3
Features
4.4
Value for Money
4.2
LiveAgent
Starting from:
$19/Per Month
Pricing Model:
Per User

Overall Rating:

4.7 (1662)
Ease of Use
4.6
Customer Service
4.7
Features
4.6
Value for Money
4.7
Zoho Desk
Starting from:
$14/Per Month
Pricing Model:
Per User

Overall Rating:

4.5 (2186)
Ease of Use
4.4
Customer Service
4.3
Features
4.5
Value for Money
4.5
All Kayako Alternatives
At a Glance

Top Alternatives for Kayako

by Tidio

4.7 (462)
Tidio is an innovative customer support platform that enables you to create exceptional customer journeys with omnichannel communicatio Learn more about Tidio

by Supportbench Services

4.9 (111)
Designed for those with high value, noisy customers that need help in making those interactions as easy as possible. Learn more about Supportbench

by TeamSupport

4.5 (849)
We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships. Learn more about TeamSupport

by Freshworks

4.5 (3365)
Freshdesk is an easy-to-use customer service software that helps over 60,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers Learn more about Intercom
Yonyx aids decision support by using interactive decision trees, ensuring accurate, consistent, and informed decision-making. Learn more about Yonyx

Kapture CX

by Adjetter Media

4.2 (38)
Kapture CX is Gen-AI powered customer experience management solution, built for enterprises. Learn more about Kapture CX
Hiver: Transform Gmail into a powerhouse. Manage, assign, and resolve emails effortlessly. Boost team productivity from within Gmail. Learn more about Hiver

Gladly

by Gladly Software

4.8 (126)
Gladly is a Radically Personal Customer Service Platform that puts people at the center of a single, lifelong, customer conversation. Learn more about Gladly

Smartsupp

by Smartsupp

4.6 (343)
Use the power of Smartsupp live chat to genuinely connect with your visitors, boost online sales, and improve conversion rates. Learn more about Smartsupp
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. Learn more about UJET

Help Scout

by Help Scout

4.6 (220)
Help Scout's customer service software has the features you need to keep things simple, move fast, and focus on delighting customers. Learn more about Help Scout

Software Found In