# Best Kayako Alternatives 2026 | Capterra

> Looking for alternatives to Kayako? Find out how Kayako stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/80775/Kayako/alternatives

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# Alternatives to Kayako

[4.0 (176)](https://www.capterra.com/p/80775/Kayako/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/80775/Kayako/)

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## Top Kayako Alternatives

Kayako

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Starting from:

Not provided by vendor

Pricing Model:

Other

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Overall Rating:

[4.0 (176)](https://www.capterra.com/p/80775/Kayako/reviews/)

Ease of Use

3.9

Customer Service

3.9

Features

3.8

Value for Money

3.8

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.0

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.5

Value for Money

4.5

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All Kayako Alternatives

At a Glance

Top Alternatives for Kayako

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)

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by Freshworks

[4.5 (3415)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by QualityUnit

[4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Yonyx

[4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)

Decision tree driven interactive guides that plug into most KB & CRM systems. Follow business processes in an interactive manner. [Learn more about Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/)

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by Issuetrak

[4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/)

Everything you need to provide top-notch customer support. Backed by our own US industry-leading, 24/7 support. Get your free trial. [Learn more about Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [Wati](https://www.capterra.com/p/204314/WATI/)

by WATI.io

[4.6 (203)](https://www.capterra.com/p/204314/WATI/reviews/)

End-to-end WhatsApp API solution designed for small and medium-sized businesses for efficient sales, marketing, and customer support. [Learn more about Wati](https://www.capterra.com/p/204314/WATI/)

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## [Supportbench](https://www.capterra.com/p/155934/Supportbench/)

by Supportbench Services

[4.9 (116)](https://www.capterra.com/p/155934/Supportbench/reviews/)

Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support. [Learn more about Supportbench](https://www.capterra.com/p/155934/Supportbench/)

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## [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)

by TeamSupport

[4.5 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/)

Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships. [Learn more about TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)

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## [Kapture CX](https://www.capterra.com/p/266354/Kapture/)

by Adjetter Media

[4.2 (40)](https://www.capterra.com/p/266354/Kapture/reviews/)

Kapture CX is Gen-AI powered customer experience management solution, built for enterprises. [Learn more about Kapture CX](https://www.capterra.com/p/266354/Kapture/)

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## [Hiver](https://www.capterra.com/p/142975/Hiver/)

by Hiver

[4.7 (147)](https://www.capterra.com/p/142975/Hiver/reviews/)

Hiver is an AI email management tool that helps teams supercharge their inbox - assign, track, automate, and collaborate easily. [Learn more about Hiver](https://www.capterra.com/p/142975/Hiver/)

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## [Gladly](https://www.capterra.com/p/156723/Gladly/)

by Gladly Software

[4.8 (139)](https://www.capterra.com/p/156723/Gladly/reviews/)

A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations. [Learn more about Gladly](https://www.capterra.com/p/156723/Gladly/)

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## [Help Scout](https://www.capterra.com/p/136909/Help-Scout/)

by Help Scout

[4.6 (226)](https://www.capterra.com/p/136909/Help-Scout/reviews/)

Help Scout's customer service software has the features you need to keep things simple, move fast, and focus on delighting customers. [Learn more about Help Scout](https://www.capterra.com/p/136909/Help-Scout/)

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Software Found In

-   [Customer Experience Software](https://www.capterra.com/customer-experience-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [Live Chat Software](https://www.capterra.com/live-chat-software/)
-   [Issue Tracking Software](https://www.capterra.com/issue-tracking-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [ITSM Software](https://www.capterra.com/itsm-software/)
-   [Customer Support Software](https://www.capterra.com/customer-support-software/)