# Page 8 | Kayako Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Kayako the right Customer Support solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/80775/Kayako/reviews

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Kayako

4 (176)

[View alternatives](https://www.capterra.com/p/80775/Kayako/alternatives/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Kayako

## Showing most helpful reviews

Showing 176-176 of 176 Reviews

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DF

Dori F.  
Owner  
  
Used the software for:

### "Used for 10+ Years and LOVE it!"

April 18, 2016

5.0

I purchased an install in 2005 (upgraded along the way) and have found Kayako to be pretty flawless in execution and usability. I still use it and love it. Backend is as simple as the Frontend and have found my VAs to naturally "get it." :-)

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