ZaZa Network


Who Uses This Software?

ZazaChat is a helpdesk and knowledge base software ideal for companies who want a live chat feature. The live chat features allows for more efficient and timely customer interaction.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Discounts available for more agents
  • Free Version
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows

Vendor Details

  • ZaZa Network

About ZazaChat

Complete help desk solution which allows a company of any size to provide efficient support to its customers.

ZazaChat Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

ZazaChat Reviews

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