---
title: "Intelex EHS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Intelex EHS Software - reviews, pricing plans, popular comparisons to other EHS Management products and more."
source_url: "https://www.capterra.com/p/80803/EHS-Management-Software/"
page_type: "product"
language: "en"
---

# 

 Intelex EHS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Intelex EHS Software

## What is Intelex EHS Software?

Rated #1 in Safety & Mobile by Verdantix and rated a Leader in G2’s Enterprise EHS Software Grid. For over 30 years, Intelex’s EHS Management Software has helped ensure employees stay healthy in their jobs and go home safe from work each day. Easily track and report your data, analyze trends, draw insights, meet compliance requirements and cut down administrative work. Centralize your EHS data and workflows with enterprise-grade security to meet global standards. With AI-powered data visualization and reporting, users can access and act on critical data for informed decision-making. Extensive functionality supports safety, quality, risk, environmental, and sustainability programs in one system. Increase visibility into health and safety performance, drive incident rates down, promote safety culture across your organization and with top rated mobile functionality, deliver anywhere, anytime health and safety management. Customize & watch your own online demo now!

## What is Intelex EHS Software used for?

[EHS Management](https://www.capterra.com/ehs-management-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/)[Safety Management](https://www.capterra.com/safety-management-software/)

Overall rating

Based on 63 user reviews

Reviews sentiment

Positive

86%

Neutral

14%

Negative

0%

Starting price

$49

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Rating Breakdown

4.2

+−

Features4.2

Value for Money4.1

Ease of Use4.1

Customer Service3.9

Rating Breakdown

4.2

Features4.2

Value for Money4.1

Ease of Use4.1

Customer Service3.9

## Intelex EHS Software Reviewers Verdict

Updated September 2026

AI summary

-   Intelex EHS Software suits organizations needing flexible management of EHS and compliance processes across multiple business areas.
-   Its main advantage is extensive customization, allowing teams to adapt modules and workflows to their specific operational needs.
-   The software delivers practical value by centralizing safety, incident, and compliance management while supporting ongoing process improvement.
-   Buyers may need to accept some trade-offs around user interface intuitiveness, performance speed, and the learning curve for configuration and reporting.
-   It fits best where adaptability and module variety are priorities, but may be less suitable for teams requiring a more modern, intuitive interface or faster reporting.

## Intelex EHS Software alternatives

Highest Rated

[4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (130)](https://www.capterra.com/p/152559/NovaraFlex/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/80803/EHS-Management-Software/alternatives/)

## FAQs about Intelex EHS Software

Overview

### Which roles and teams benefit most from Intelex EHS Software?

Intelex EHS Software is most used by EHS, HSE, and compliance leaders, along with environmental analysts, data specialists, and systems administrators. These teams use it to manage incidents, audits, regulatory reporting, corrective actions, and risk data, while directors and managers rely on dashboards and workflows to standardize oversight across sites.

Answer based on 63 reviews

Overview

### What company size and industries is Intelex EHS Software built for?

Intelex EHS Software is designed for businesses across construction, manufacturing, transportation, logistics, automotive, aviation, aerospace, and healthcare, with strongest use among enterprises at 62% and in Oil & Energy at 26%. It also serves midsize businesses at 23% and small businesses at 15%, commonly for EHS management.

Answer based on 63 reviews

Features and Usability

### What are the key features of Intelex EHS Software?

Intelex EHS Software includes core EHS tools like incident management, inspection management, corrective and preventive actions (CAPA), and compliance tracking. Its differentiating features center on customizable forms and configurable workflows, plus reporting dashboards, mobile access, data management, and role-based permissions for user and security control.

Answer based on 22 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Intelex EHS Software starts at $49 per user per month for the Intelex Essentials plan. Advanced and Enterprise pricing is not listed. A free trial is available. Reviewers are split on pricing: some call it reasonably priced, while one says the software is overpriced.

Answer based on 3 reviews

Integrations

### Which third-party tools and platforms does Intelex EHS Software integrate with?

Intelex EHS Software integrates with Microsoft Excel and Microsoft Outlook. These connections support common spreadsheet, reporting, email, and calendar workflows for teams managing environmental, health, safety, and quality processes across Microsoft-based business environments.

Answer based on 11 reviews

Getting Started and Support

### What training and onboarding options does Intelex EHS Software offer?

Intelex EHS Software provides in-person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and recorded walkthroughs for teams that need help learning the software and its features.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does Intelex EHS Software offer?

Intelex EHS Software provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as helpful during outages and regular check-ins, but some also mention bugs and system health issues that can slow progress and create frustration.

Answer based on 3 reviews

Security

### How does Intelex EHS Software handle data security and access control?

Intelex EHS Software uses configurable security settings and centralized data access to support incident tracking, document control, reporting, and compliance visibility across locations. Reviewers describe strong traceability, accountability, and real-time access to key safety details. Some note that configuring security correctly can be difficult and often requires internal IT support.

Answer based on 11 reviews

Customization

### How customizable is Intelex EHS Software?

Intelex EHS Software gives organizations broad control over fields, forms, modules, and workflows to match internal EHS processes. Enterprise admins, regulated industries, and teams with specialized terminology value that flexibility, but some users find setup, upgrades, and advanced configuration harder without technical skill, training, or a reliable test environment.

Answer based on 22 reviews

## Features

AI summary

Based on 951 EHS Management reviews

Capterra reviewers point to these as the top priorities when selecting EHS Management software:

-   **Compliance Tracking** (**59%** of reviewers rated this feature as critical)
-   **Incident Management** (**51%**)
-   **Compliance Management** (**46%**)

Intelex EHS Software supports all three of the features reviewers rank highest: **Compliance Tracking**, **Incident Management**, and **Compliance Management**. Together, these capabilities help businesses stay on top of regulatory requirements, respond to workplace incidents more effectively, and maintain consistent oversight of compliance processes, allowing teams to reduce risk and improve operational accountability.

Incident Management

4.4 (25)

88.00% of 25 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Compliance Management

4.1 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Risk Management

4.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Audit Management

4.1 (19)

94.74% of 19 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Document Management

3.7 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Reporting/Analytics

3.5 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Intelex EHS Software 124 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accident Investigation: Analyze circumstances of an accident and implementing corrective actions for future prevention
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Assessments: Includes assessments to gauge the performance of individual students on learning activities.
- Assignment Management: Assign issues and tasks based on availability or required skills
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Certification Tracking: Maintain personal certifications/qualifications
- Certifications: Allows users to manage certifications to comply with regulations and standards
- Change Management: Track and monitor efficient handling of all changes/transitions
- Chemical Management: For chemical engineering/manufacturing
- Claim Management: Records and facilitates new and processed lost and found item claims.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Content: Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology).
- Corrective Actions: Allows users to identify corrective actions to address incidents and accidents
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Collection: Process of gathering, measuring, and analyzing accurate data
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Emergency Response Planning: Develop and maintain plans and procedures to effectively respond to accidents, natural disasters, or workplace incidents
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Ergonomics: Apply ergonomics standards to improve work conditions.
- Flexibility: Facilitates software configuration without the need for technical experise.
- Forms Management: Store, manage and track all forms in a centralized location
- Hazardous Materials Management: Document use of hazardous materials and procedures related to their handling and disposal
- Health Monitoring: Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status
- Heat maps: Provides users with tools to idnetify where the most deliveries are taking place which can better inform delivery planning
- Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies
- Implementation: Implementation services to help set up account, import data, and learn how to use associated platform.
- Incident Management: Manage and track all disruptions and incidents
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Incident Response Checklists: Checklist to confirm the incident and response.
- Industrial Hygiene: Manage the risk of exposure to hazardous agents such as toxins.
- Industrial Safety Management: Create, document, and monitor safety policies and procedures in industrial plants and factories
- Injury & Ilness: Allows users to generate injury and ilness reports
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources.
- Issue Tracking: Record and follow the progress of every issue
- Job Hazards: Identify work hazards by job, location, and type of work.
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Near Miss: Report on unplanned events that have the potential to cause accidents
- Nonconformance Tracking: Identify issues and deviations from specifications
- Occupational Health Management: Manage cases of on-the-job injuries and related remedies
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Operational Risk: Allows users to estimate the impact of EHS risks on the operations of the company
- OSHA: Generate Occupational Safety and Health Act (OSHA) reports.
- OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant
- OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements
- Performance: Identify the most performant content and the types of content that can be improved or eliminated.
- Permits: Allows users to track permits required for environmental and safety compliance
- Policy Management: Create, manage, and track policies and procedures within an organization
- Predictive: Analyze patterns and predicts potential endpoint failures or security breaches before they occur to proactively perform maintenance tasks or apply security patches, reducing downtime and preventing incidents.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Professional Services: The vendor provides consulting services such as business process reengineering.
- Programs: Users can group courses to develop programs for various types of employees or topics.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Root Cause Analysis: Identify and analyse the reasons behind accidents
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Safety Training Management: Process of scheduling, tracking, and managing employee training programs related to safety and compliance
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Security & Privacy: Maintains enterprise-grade security, regulatory compliance, and data privacy protections.
- Standards & Regulations: Complies with regulation such as REACH, RoHS, Proposition 65, and Free Trade Agreements (FTAs).
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Evaluation: Allows users to evaluate suppliers using safety and environmental criteria
- Supplier Management: Manage all supplier data and operations
- Sustainability: Enter projected electrical and energy consumption to calculate water use and refuse generation rates
- Sustainability Management: Manage and monitor compliance with government regulations on environmental standards
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training & Learning: Provides software users with training courses and learning content.
- Training Management: Track employee/learner's progression through training programs
- Training Record Management: Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Version Control: Track revisions and updates made to files and navigate between different versions
- Waste: Track production waste such as scrap, as well as returns that cannot be repaired.
- Waste Management: Track and report on waste management and disposal processes.
- Workflow Management: Create, design and manage workflows for repetitive tasks
- Workflows: Facilitate access from initial access ticket submission through supporting chain of custody throughout the workflow for OT environments.

---

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We can help you find the software with the features you need.

Features

4.2 (59)

4.2

Based on 59 reviews

## Pricing

Value for money

4.1 (56)

Free Trial

[View pricing plan details](https://www.capterra.com/p/80803/EHS-Management-Software/pricing/)

Intelex Essentials

$49.00

Per User,Per Month

It includes:

-   Mobile
-   Reporting & Analytics
-   Safety Incident Management
-   Inspection Management
-   Document Control
-   Safety Observations Management
-   Safety Meetings

Advanced

Get in touch for custom quote!

It includes:

-   Mobile
-   Reporting & Analytics

Enterprise

Get in touch for custom quote!

It includes:

-   Mobile

Value for money

4.1 (56)

4.1

Based on 56 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (60)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (60)

3.9

Based on 60 reviews

## User reviews

Overall rating

4.2

Based on 63 reviews

Filter by rating

5(24)

4(30)

3(9)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Manager

Logistics and Supply Chain

### "Good All-Around Platform for EHS and Compliance Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 20, 2026

Overall, Intelex EHS Software has been a reliable and effective platform for managing health, safety, and compliance activities. It helps improve tracking, reporting, and accountability, although some areas can take time to learn and configure properly

Pros

I particularly liked the robust reporting, analytics, and configurable workflow capabilities within Intelex EHS Software. The platform provides strong oversight of EHS programs and helps standardize processes while supporting compliance and continuous improvement initiatives

Cons

What I liked least about Intelex EHS Software was that some functions can feel complex at first, and it takes a bit of time for users to become familiar with the system and use all features effectively

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Destiny D.

insurance agent

Insurance

### "EHS Powerful Tools for Safer Workplaces"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2026

My experience with Intelex EHS Software has been very positive. It makes managing environmental, health, and safety data organized, efficient, and easy to track. The dashboards are intuitive, reporting is customizable, and I always feel confident staying on top of compliance. While there’s a lot to explore at first, the platform is powerful and flexible once you get the hang of it.

Pros

I love how Intelex keeps all my EHS data organized and easy to track. The dashboards are intuitive, reporting is quick, and it makes staying on top of compliance totally stress-free!

Cons

It can feel a bit overwhelming at first because there are so many features, but once you get the hang of it, it’s super powerful and really worth the learning curve.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RJ

Ria J.

Environmental Reporting Analyst

Oil & Energy

### "A Roadmap to Smarter ESG Reporting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2025

Easy to learn, great customer support, data consistency, reduced manual reporting, root cause analysis

Pros

Configurability. & flexibility, mobile &field focussed capabilities, strong integration and analytics, user experience improvement and accessibility, data quality, prompt customer service.

Cons

Dashboard view has least options, cannot be custom- for example, make trend data year over year graphs

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JR

Jennifer R.

Consultant

Utilities

### "Great platform - excited for future improvements"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

October 9, 2025

Pros

Intelex has allowed us to build a variety of solutions for a variety of business needs beyond tracking incidents. It has become our one stop shop for safety related forms and processes.

Cons

Because Intelex is so customizable, we have been wary of quickly patching to newer versions. We have experienced challenges when trying to upgrade and are excited to hear that Intelex is working on QA and support processes related to version updates and new features.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

MR

Morgan R.

Systems Analyst

Oil & Energy

### "ACTS review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

October 9, 2025

I have generally had a positive experience, as it is far easier to maintain data and compile information from the system than other similar systems or with spreadsheets. Most operational data sysems do not have good relation management or emission calculations.

Pros

The organization of facilities, equipment, and operational data hierarchy is very useful for setting up emissions calculations. I also appreciate the flexibility of scripts to move data as needed and the highly flexible reports.

Cons

It is difficult to use ACTS as a primary asset management system, in part due to a high minimum skill requirement for new users to enter site data, so its use of s usually limited to office users. Field users generally don’t want to interact with ACTS directly, so they usually only want to use TrueContext forms.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JB

Joseph B.

Sr. Mgr., SMS, Flight and Maintenance Safety

Aviation & Aerospace

### "Fully Customizable "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 9, 2025

Positive. Though it relies heavily on our internal IT team to customize. If I, as a safety manager, needed to customize myself, I would be completely out of my depth.

Pros

The customization allows for our specific operation. Airlines have very specific needs and jargon that many other software solutions don’t provide.

Cons

Per the end users, the user interface isn’t intuitive. They will frequently get errors that prevent submissions without identifying what needs to be fixed.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

BB

Bethany B.

HSE Systems Supervisor

Oil & Energy

### "Guiding continuous imrpovement for safety management systems"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 9, 2025

Intelex provides a starting point for organizations to implement HSE managent systems with out-of-the-box features and allows flexibility for organizations to evolve their processes, workflows, and tools. It is a good data collection and storage tool. There have been challenges with response times and quality of responses on service and support tickets and outages, but there have been noticeable improvements over time. There are a lot of possibilities within the available applications and ways for users to enter and access their data and generate reports.

Pros

It is nice to be able to configure the solutions to meet the needs of the organization. The merge templates have been useful in several scenarios, and so are many of the other tools. We are excited about the document preview feature, APIs, predictive text for searching, and multidimensional hierarchy and many other of the new features that are or are becoming available. Compared to other management systems, ILX is reasonably priced and allows for many more opportunities for improvements.

Cons

System performance has improved, but there are still lags and delays, especially in the non-Production environments. The primary feedback we receive from users is that it takes too many clicks to get through workflows. They want to be able to navigate through the forms with ease and the way the popup windows and search functions have been in the past have been difficult for users.

Alternatives considered

[Benchmark Gensuite EHS](https://www.capterra.com/p/150242/Gensuite/)

Reasons for choosing Intelex EHS Software

Cost and configuration capabilities have been a big factor.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JT

Josh T.

Senior Environmental Analyst

Oil & Energy

### "OK Platform, but has good potential"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

October 9, 2025

The software overall has good intentions, but due to challenges with the performance and user adoption (due to not very intuitive UI—bulk import/export of data and report building), the overall experience of the Intelex platform is plagued

Pros

In terms of ACTS, it’s very configurable, the calculation engine is strong for emissions calculating

Cons

Turnaround time for support tickets takes too long, getting data out is difficult, report building isn’t easy for a user that doesn’t know SQL (most end users)

Alternatives considered

[Veracode Application Security Platform](https://www.capterra.com/p/152678/Emissions-Management-Software/)

Reasons for choosing Intelex EHS Software

Legacy company used ACTS and it wasn’t in the budget to move to another product

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

WF

Wendy F.

Supervisor ESH Functional

Oil & Energy

### "Implementation Still Underway. Overall Good Experience. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 9, 2025

Overall, it's been a reasonably good implementation experience. There has been some frustration with ILX support, according to our project manager.

Pros

We're still in the process of implementing the software. I've been able to teach myself how to do things and I'm told it's very easy to create modules.

Cons

Report creation does not allow for much customization. The disconnect between the UI/UX from V6 to ACTS is apparent. They look completely different. Having to have more than one conversation about where to store equipment, for example, was frustrating. A truly integrated product would not have had that issue.

Switched from

[SpheraCloud](https://www.capterra.com/p/172187/EHS-Management-Software/)

Essential Suite was not available. Product no longer supported. We had to choose another.

Alternatives considered

[SpheraCloud](https://www.capterra.com/p/172187/EHS-Management-Software/)

[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/)

Reasons for choosing Intelex EHS Software

Various reasons but a big factor was that several people on the selection committee had used Intelex previously.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

CL

Corey L.

IT Advisor

Oil & Energy

### "Intelex review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 9, 2025

Overall the system has been very easy to roll out to our users. We are able to quickly configure the system to meet our company needs.

Pros

This app is very configurable. The company takes feedback from it’s customers and uses it to improve the platform.

Cons

Customer support timing could be improved. The Mobile platform synchronization could be improved for offline use.

Alternatives considered

[Enablon Incident Management](https://www.capterra.com/p/152820/Safety-Incident-Management-Software/)

Reasons for choosing Intelex EHS Software

Ease of use. Usability. Ease of configurability.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

[View all Reviews](https://www.capterra.com/p/80803/EHS-Management-Software/reviews/)

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