--- title: "Intelex EHS Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Intelex EHS Software the right EHS Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/80803/EHS-Management-Software/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Intelex EHS Software 4.3 (83) [View alternatives](https://www.capterra.com/p/80803/EHS-Management-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Intelex EHS Software Ease of use 4.1 Customer Service 4.0 ## Pros and Cons in Reviews Shane D ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: I used a free trial. “The platform provides strong oversight of EHS programs and helps standardize processes while supporting compliance and continuous improvement initiatives“ May 20, 2026 MR Morgan R Systems AnalystOil & Energy, 501 - 1,000 employeesUsed the software for: More than 2 years. “Most operational data sysems do not have good relation management or emission calculations.“ October 9, 2025 RJ Ria J Environmental Reporting AnalystOil & Energy, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “Configurability. & flexibility, mobile &field focussed capabilities, strong integration and analytics, user experience improvement and accessibility, data quality, prompt customer service.“ October 9, 2025 SD Sam D EHS Data EngineerOil & Energy, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I don’t like the lack of integrations for cloud-based ACT, which is why we are still self hosted.“ October 9, 2025 Shane D ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: I used a free trial. “Overall, Intelex EHS Software has been a reliable and effective platform for managing health, safety, and compliance activities.“ May 20, 2026 SC Sydney C Systems team memberOil & Energy, 10,001+ employeesUsed the software for: More than 2 years. “It keeps our team from addressing other projects and improvements when system health is poor.“ October 9, 2025 DV Daniel V EHS corporate managerMedical Devices, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Struggled with the capabilities available as they become available, with user access randomly, and with response time to tickets or questions. Besides that it has been good, although there have been some performance issues.“ May 8, 2025 SC Sophy C Compliance AnalystOil & Energy, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Because it's so beefy, it can be extremely cumbersome to learn and customize.“ October 9, 2025 ## Showing most helpful reviews Showing 1-25 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gagandeep S. Director Accounting Used the software for: 6-12 months ### "Comprehensive and Reliable Tool for Streamlined EHS Management" September 28, 2026 5.0 Overall, Intelex EHS Software has been \[positive/constructive overall impression\]. It helped our team achieve \[benefits or outcomes, e.g., better compliance, time savings, improved safety management\]. While there are minor areas for improvement, the software generally meets our needs very well. Pros I particularly appreciated \[feature or aspect you liked most\], which made managing our environmental, health, and safety requirements far more efficient. The software’s \[user-friendliness/reporting/customisation/etc.\] significantly improved our workflow. Cons The aspect I liked least was \[feature or limitation\], as it sometimes \[describe the problem or inconvenience\]. A few improvements in \[area of concern\] would make the experience even better. Review Source OE Omar E. System Administrator Packaging and Containers Used the software for: 2+ years ### "The reliable software " October 9, 2025 5.0 I’m very satisfied with the software, easy to use, easy to train trainers and users, intuitive. Customer service is outstanding and support is very knowledgeable and quick Pros The Simplicity, good performance and support. For system administrators is easy to provide fast solutions to the business and the integration with our HR systems is smooth Cons The complexity about translating to different languages, we have around 16 different languages and is a hassle to group the different translations by modules or sections for an easier feedback from the end users who correct the translations Alternatives considered [Benchmark Gensuite EHS](https://www.capterra.com/p/150242/Gensuite/) Reason for choosing Intelex EHS Software Price is one of the reasons, I was not during the selection process Review Source BB Bethany B. HSE Systems Supervisor Oil & Energy Used the software for: 2+ years ### "Guiding continuous imrpovement for safety management systems" October 9, 2025 3.0 Intelex provides a starting point for organizations to implement HSE managent systems with out-of-the-box features and allows flexibility for organizations to evolve their processes, workflows, and tools. It is a good data collection and storage tool. There have been challenges with response times and quality of responses on service and support tickets and outages, but there have been noticeable improvements over time. There are a lot of possibilities within the available applications and ways for users to enter and access their data and generate reports. Pros It is nice to be able to configure the solutions to meet the needs of the organization. The merge templates have been useful in several scenarios, and so are many of the other tools. We are excited about the document preview feature, APIs, predictive text for searching, and multidimensional hierarchy and many other of the new features that are or are becoming available. Compared to other management systems, ILX is reasonably priced and allows for many more opportunities for improvements. Cons System performance has improved, but there are still lags and delays, especially in the non-Production environments. The primary feedback we receive from users is that it takes too many clicks to get through workflows. They want to be able to navigate through the forms with ease and the way the popup windows and search functions have been in the past have been difficult for users. Alternatives considered [Benchmark Gensuite EHS](https://www.capterra.com/p/150242/Gensuite/) Reason for choosing Intelex EHS Software Cost and configuration capabilities have been a big factor. Review Source MC Matthew C. Sr. Manager, EHS - Air Quality Oil & Energy Used the software for: 2+ years ### "A uniquely critical, but aging tool" October 9, 2025 4.0 Over 12 years, it has been critical to my team's success and I'd do it all over again, but in the last few years things have slowed down and I'm looking forward to seeing them speed back up Pros One of very few products that can be configured to resolve some of the most complex air requirements in the world. Cons It's aging. I look at more modern systems and want the integrated chat bot, the anyone can write SQL aids, and API connections for every table. Alternatives considered [Enablon Incident Management](https://www.capterra.com/p/152820/Safety-Incident-Management-Software/)[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/) Reason for choosing Intelex EHS Software ACTS is much more cost effective and configurable. Review Source CL Corey L. IT Advisor Oil & Energy Used the software for: 2+ years ### "Intelex review" October 9, 2025 5.0 Overall the system has been very easy to roll out to our users. We are able to quickly configure the system to meet our company needs. Pros This app is very configurable. The company takes feedback from it’s customers and uses it to improve the platform. Cons Customer support timing could be improved. The Mobile platform synchronization could be improved for offline use. Alternatives considered [Enablon Incident Management](https://www.capterra.com/p/152820/Safety-Incident-Management-Software/) Reason for choosing Intelex EHS Software Ease of use. Usability. Ease of configurability. Review Source JT Josh T. Senior Environmental Analyst Oil & Energy Used the software for: 2+ years ### "OK Platform, but has good potential" October 9, 2025 3.0 The software overall has good intentions, but due to challenges with the performance and user adoption (due to not very intuitive UI—bulk import/export of data and report building), the overall experience of the Intelex platform is plagued Pros In terms of ACTS, it’s very configurable, the calculation engine is strong for emissions calculating Cons Turnaround time for support tickets takes too long, getting data out is difficult, report building isn’t easy for a user that doesn’t know SQL (most end users) Alternatives considered [Veracode Application Security Platform](https://www.capterra.com/p/152678/Emissions-Management-Software/) Reason for choosing Intelex EHS Software Legacy company used ACTS and it wasn’t in the budget to move to another product Review Source WF Wendy F. Supervisor ESH Functional Oil & Energy Used the software for: Less than 6 months ### "Implementation Still Underway. Overall Good Experience. " October 9, 2025 4.0 Overall, it's been a reasonably good implementation experience. There has been some frustration with ILX support, according to our project manager. Pros We're still in the process of implementing the software. I've been able to teach myself how to do things and I'm told it's very easy to create modules. Cons Report creation does not allow for much customization. The disconnect between the UI/UX from V6 to ACTS is apparent. They look completely different. Having to have more than one conversation about where to store equipment, for example, was frustrating. A truly integrated product would not have had that issue. Alternatives considered [SpheraCloud](https://www.capterra.com/p/172187/EHS-Management-Software/)[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/) Reason for choosing Intelex EHS Software Various reasons but a big factor was that several people on the selection committee had used Intelex previously. Switched from [SpheraCloud](https://www.capterra.com/p/172187/EHS-Management-Software/) Essential Suite was not available. Product no longer supported. We had to choose another. Review Source AF Adam F. Global quality systems manager Food & Beverages Used the software for: 2+ years ### "Kerry review" May 8, 2025 3.0 Fine, we needed to do a lot of reconfiguration after we launched all the apps but we built enough capabilities in house to do that. Pros Customisable so we can adapt or create the apps we need without requiring intelex support Cons Very littlw new applications coming out or updates to existing ones that are out of the box. Would like to seethings changing more often Alternatives considered [Veeva QualityOne EQMS](https://www.capterra.com/p/178567/Vault-Quality-Suite/) Reason for choosing Intelex EHS Software Customisability, ehs and quality apps in one. Doc control. Review Source Destiny D. insurance agent Insurance Used the software for: I used a free trial ### "EHS Powerful Tools for Safer Workplaces" January 23, 2026 5.0 My experience with Intelex EHS Software has been very positive. It makes managing environmental, health, and safety data organized, efficient, and easy to track. The dashboards are intuitive, reporting is customizable, and I always feel confident staying on top of compliance. While there’s a lot to explore at first, the platform is powerful and flexible once you get the hang of it. Pros I love how Intelex keeps all my EHS data organized and easy to track. The dashboards are intuitive, reporting is quick, and it makes staying on top of compliance totally stress-free! Cons It can feel a bit overwhelming at first because there are so many features, but once you get the hang of it, it’s super powerful and really worth the learning curve. Review Source JR Jennifer R. Consultant Utilities Used the software for: 2+ years ### "Great platform - excited for future improvements" October 9, 2025 4.0 Pros Intelex has allowed us to build a variety of solutions for a variety of business needs beyond tracking incidents. It has become our one stop shop for safety related forms and processes. Cons Because Intelex is so customizable, we have been wary of quickly patching to newer versions. We have experienced challenges when trying to upgrade and are excited to hear that Intelex is working on QA and support processes related to version updates and new features. Review Source CP Courtney P. Senior EHS Data and Analytics Engineer Oil & Energy Used the software for: 6-12 months ### "Solid Product" October 9, 2025 4.0 I'm a rather new user but find the software useful and meets our needs. I have mostly used the software to QA/QC emissions data, this year specifically integrating a new basin into the portfolio. Pros ACTS- Functionality for customization and running data queries quickly. ACTS classic is my preferred interface. Cons There are limited functionalities in ACTS O&G compared to ACTS classic. However, sometimes ACTS Classic has a hard time with large queries and crashes. Review Source AC Andres C. Data Engineer Oil & Energy Used the software for: Less than 6 months ### "Fantastic Customization" October 9, 2025 4.0 New user in ACTS, but the customization is infinite and looking forward to future development. AI Tool looks promising Pros Very customizable, can do anything you want within the product. Strong calculation engine and data imports work well Cons User interface feels like Windows 95, support can be improved. Development work is ongoing but haven’t seen much deployment on the things promised yet. Review Source DC Dave C. She data and digitalisation Mining & Metals Used the software for: 2+ years ### " Weir and Intelex (shield)" May 8, 2025 5.0 Very good system with lots of futility and is very customisable Pros Customisable and one stop shop solution for all need for the customer Cons Clunky system looks out dated excited for see the css overlay Review Source SH Scott H. Health and Safety Machinery Used the software for: 1-2 years ### "Intelex EHS" May 8, 2025 4.0 Still in early stages for me, learning what is available and fits my needs relating to EHS & training Pros What I like about Intelex EHS software is Options available. Reporting options and distribution through e-mail Cons Accessibility to individuals with limited computer skills an experience. Translating to multiple languages Review Source CR Ciro R. Procurement Manager Marketing and Advertising Used the software for: 1-2 years ### "Exellent Quality Check Solution" April 22, 2024 5.0 EHS Software ensures that firms have quality communication in quality delivery Pros EHS Software ensures companies maintain quality services and customer management Cons EHS Software has an extensive document management capabilities Review Source JK Jacob K. SAFECOR EHS Specialist Oil & Energy Used the software for: 2+ years ### "Great way to capture your EHS incident data, and then be able to analyze it with the reporting app." March 6, 2018 5.0 EHS Management, Quality Management, Reporting, Real Time Dashboards, Preventative Maintenance, Document Control Pros The software's reporting functionality is a big draw because it is constantly being improved, and the possibilities for analyzing your organizations EHS data is endless. This is extremely helpful when creating our annual OGSMs. Cons I have had good experiences with Intelex over my last 5 years of use. Intelex has many application options which make expansion to other areas in Safety, Quality, and Environmental very easy. However, you still need to take the time to improve the existing applications being used by your organization. Review Source Response from Intelex Technologies March 7, 2018 Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful. JW Judy W. Intelex Systems Manager Used the software for: 2+ years ### "Consistency in excellent service across all departments within the company." April 19, 2018 5.0 Pros The configurability and freedom to structure to meet our own internal business needs. The ease of setup allowing our end users an easy and simple experience. Cons There aren't any cons because we primarily utilize the system as a learning tool and information sharing which is highly successful with our established processes. Review Source Response from Intelex Technologies May 1, 2018 Judy, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful. DD David D. Safety Specialist Machinery Used the software for: 2+ years ### "Great support and apps" April 19, 2018 4.0 Pros Real time view of company EHS performance helps with strategic planning. The reports are basically unlimited and can provide easy analytics for your data. Cons Some workflows make the experience difficult. Not all applications work exactly the way we want it out of the box, but the configuration allows us to make those changes. Review Source ST Susan T. IT Business Solutions Manager Used the software for: 2+ years ### "Very flexible, easy to use and great support" April 19, 2018 5.0 Pros Flexibility to configure app for our company and create new apps as needed and ability to access the data for reporting. Cons Configuring security can be difficult to get correct, imports can be difficult to set up- it's not easy to understand all of the objects Review Source Response from Intelex Technologies April 20, 2018 Thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful. KS Kenneth S. VP of Health & Safety Used the software for: ### "Moving from Reactive Processes to Leading Transformational Indicators" May 18, 2016 4.0 Before Intelex, the majority of Pace Industries' safety data was being recorded and tracked on paper or in Excel. We were struggling with inaccurate data, reactive processes that were time consuming and a lack of traceability and consistency. Intelex has allowed us to move from lagging indicators to leading transformational indicators more rapidly, and we're able to use the data collected to see the areas that we need to focus on prior to an incident occurring. I can easily pull up dashboards on Incidents by Root Cause, Incidents by Department, Near Miss to Incident Ratio and more. In the first two years since implementing Intelex our Incident Severity Rate saw an 85% reduction. Leveraging Intelex we've been able to reduce our OSHA Recordable Rate by 62% from 2012 to 2015, and our Workers' Compensation Dollars were reduced by $1.2 million in that same time period. We're continuing to roll out additional applications and we see Intelex as a critical part of our safety culture. Review Source SP Swapnil P. Student Used the software for: Less than 6 months ### "Great tool with industry-leading features" April 3, 2018 4.0 Pros The best part about this software is that it is mobile friendly which further enhances its ease of use. Filtering the incidents has just become easier with the different indicators this tool offers. This product offers great flexibility to customize. I would definitely recommend this product. Cons It took sometime to get a hang of this product. Besides that, I believe the only negative part about this software is the price. It certainly is over priced. Review Source RO Rick O. EHSS Data and Program Lead Chemicals Used the software for: 2+ years ### "Intelexcellent" October 7, 2026 4.0 Overall I have enjoyed using the Intelex platform. It gives me the flexibility to find what works best for my company. Their dedication to improving the system allows us to also connect to other platforms for data and analytics review. It is a great tool that Intelex is always happy to meet and discuss how they can make our system better and perform to its best capabilities. Pros I highly value Intelesx’s commitment to flexibility, customer feedback, and continuous improvement. The platform provides the customization needed to align applications with our organization’s unique processes and challenges. I have consistently felt that customer feedback is taken seriously, and it has been rewarding to see suggestions reflected in product enhancements. Intelex is continually evolving its platform, introducing new capabilities and modernizing the user experience to support the future of EHSS management. This dedication to innovation makes Intelex a strong long-term partner for organizations looking to advance their EHSS programs. Cons One downside to the flexibility of Intelex is that there have been several issues that have arisen with new patches or changes to their platform. This has caused us to submit tickets that don’t always get addresed in a timely fashion. Review Source RJ Ria J. Environmental Reporting Analyst Utilities Used the software for: 2+ years ### "Flexible platform with exceptional customer support" October 7, 2026 5.0 Pros Overall, this is a highly flexible and customer-focused app that delivers a strong user experience. It is easy to customize to meet specific requirements and can be adapted effectively to individual needs. The customer service team is highly responsive and consistently addresses questions efficiently with clear, detailed information. Support tickets are resolved promptly through regular communication, proactive information sharing, and close collaboration with customers. The combination of a flexible platform and responsive, solution-oriented customer support makes this a reliable and valuable solution. Cons The reporting and dashboard capabilities could be further enhanced to provide greater flexibility, functionality, and customization options. More advanced features would allow users to tailor reports and dashboards more effectively to their specific business requirements and improve data visualization and analysis. There are also some challenges with integrating larger V6 reports with Tableau Server. Establishing a reliable connection between ACTS reports and Tableau Server is currently difficult, which can limit the ability to seamlessly transfer, analyze, and visualize data in Tableau. Improving the integration and connectivity between these platforms would significantly enhance reporting efficiency and provide greater value for users who rely on Tableau for advanced analytics and visualization. Review Source DR Diego R. Senior Director of QHSE Utilities Used the software for: Less than 6 months ### "2026 implementation of new software" October 7, 2026 5.0 Overall, the experience has been fantastic. The configuration of the system has been pretty straightforward and the rollout to the organization has been seamless. Pros What I like most about the software is its configurability and how easy the app works. The system has been easy to configure to our organizational needs Cons One of the challenges that we have is the off-line mode, we can’t seem to get it to work properly. We currently have projects in rural Maine and we are unable to use the off-line function. Alternatives considered [IsoMetrix Lumina](https://www.capterra.com/p/253663/IsoMetrix-Lumina/)[Enablon Incident Management](https://www.capterra.com/p/152820/Safety-Incident-Management-Software/) Reason for choosing Intelex EHS Software It got the highest rating on our scoring system for what we needed software to do for the organization Review Source MS Mimoh S. Technical Lead Semiconductors Used the software for: 1-2 years ### "Intuitive, Powerful, and a Pleasure to Use" October 8, 2026 4.0 Overall, I have had a positive experience with Intelex EHS Software. Its ease of use and intuitive interface stand out most to me, and the thoughtful UI design makes the software pleasant to work with. There is room to make less familiar tasks easier to navigate, but my general impression is that the product is user-friendly and useful. Pros What I like most about Intelex EHS Software is its ease of use and intuitive interface. The layout feels thoughtfully designed, and the interface makes it straightforward to find my way around. I appreciate that the visual design feels clear rather than overwhelming, which makes routine use more comfortable. Overall, the software has a polished, user-friendly feel that helps me work with it confidently. Cons Some areas could be clearer for users who are still learning the software, especially when they are working through less familiar tasks. A little more guidance in those moments would make the experience smoother. This has not outweighed the benefits for me, but clearer instructions or hints could help users get comfortable with the system more quickly. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.