Infor

Infor Public Sector Essentials

3.5 / 5 2 reviews


Average Ratings

2 Reviews
  • 3.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

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About Infor Public Sector Essentials

Infor Public Sector Essentials includes Enterprise Asset Management software that optimizes asset performance by improving work order, material management, purchase order, preventive maintenance and asset/equipment management processes. A comprehensive corporate performance management solution that enables alignment of objectives with operational budgets and activities. A flexible CRM software solution that provides the tools needed to provide excellent service to key constituents.


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Infor Public Sector Essentials Features

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Infor Public Sector Essentials Reviews Recently Reviewed!


Capterra-loader

A robust and customizable software package that we use for all aspects of community development.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Infor is completely customizable and reliable. As a City, we depend on it daily to manage permits, inspections, billing, and land use projects. It provides for automated email notifications and integrates seamlessly into our electronic plan review software. Plans, permits, and inspections can be assigned to individuals or groups with due dates. It provides for asset management and service requests. It employs time tracking and billing.

Cons: Because of the massive capabilities of this product, it is recommended that you hire an implementation consultant.

Overall: This is an exceptional permit management product for any jurisdiction regardless of the size.

What Happened?

Apr 06, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Cumbersome does not look at Utility Database or Published Service. Does not seem to have a Mapping module.

Overall: I have worked in the Water, Sanitation and Surface Water Departments for 25 Years and have used 3 separate Asset Management Utility Programs. This is the most cumbersome Asset Management Software I have used. No support and it seems as if the software has not been updated in a long time. Does not look at a Database or Published Service so you double your workload.

Recommendations to other buyers: Have not seen anyone from the company or Users Group for this software. Seems strange.