# DevTrack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DevTrack the right Bug Tracking solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/80833/DevTrack/reviews --- DevTrack 4.3 (15) [View alternatives](https://www.capterra.com/p/80833/DevTrack/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 14th, 2025 # Reviews of DevTrack Ease of use 3.7 Customer Service 3.9 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use T. Ryan A. QA Database Manager Entertainment Used the software for: 2+ years ### "An excellent tool for Software Defect Tracking." July 9, 2020 4.0 Overall I was extremely happy with DevTrack. I was able to quickly spin up new projects and teams were able to come online and start tracking defects very quickly. The reporting features were powerful. It was just a very great tool . Pros I was the primary administrator for THQ's DevTrack solution for nearly 5 years. The system was extremely reliable and flexible in terms of it's accessibility and adaptability. At THQ we had about 30 to 40 active projects going at a time with teams that ranged in size form 10 people to 300. In many cases the development teams were located at different studios around the world. DevTrack needed to be flexible enough to meet the needs of those groups and be flexible enough to accommodate different bug tracking workflows. Cons DevTrack's was somewhat difficult to configure and update. Tech Excel's support team was fantastic and helped me through many upgrades over the year, but I am not confident that I would have been able to properly configure it without their help as there are many aspects of the initial installation that were somewhat obtuse. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/) Reason for choosing DevTrack Price and flexibility. Review Source AM Arin M. Tech Lead, Quality Assurance Information Technology and Services Used the software for: 2+ years ### "Bug Tracking Tool" June 9, 2021 5.0 Other one of the best feature I can state is the integration with other software Devtest which is used for writing test cases. Pros Setting up a project in the devtrack tool is easy. We can even link the project in devtrack to the requirements or can also setup as a standalone project. Tracking is easier and works great. And project manager can add users easily. We can even choose & implement the methodology as per our need. Managing different releases in Devtrack is great and it works seamless. Cons I feel that the look and feel of the software is now outdated. Though it has very good features but the overall UI needs an upgrade. Review Source Response from TechExcel April 21, 2022 Hi Arin, Thank you so much for your positive feedback. Ease of use and customization is important, and we are very glad that you are able to access and utilize the features. You are correct in mentioning the UI needs an upgrade. We are releasing a modernized UI now that increases efficiency and is much easier to use. Reach out to request a demo and we look forward to reconnecting. https://techexcel.com/free-trial-devtrack/ - Thanks again! GC Glen C. Sr. Support Manager Computer Software Used the software for: 2+ years ### "It's a bit outdated compared to newer products" December 8, 2016 2.0 We used devtrack for many years and it was very difficult to get the data out of the system. I couldn't ever understand how to query or get reports simply. It should be easy to see what cases you created or how many cases are from a certain area, but it isn't. Pros We used if for many years so it did the job and R&D and Support used it together. Cons It isn't up to date, per the last release I experienced. Also reporting was very challenging and not user friendly. Review Source Response from TechExcel February 15, 2018 Hi Glen, As I responded to your co-worker, Informatica was on an old version and did not want to upgrade, despite being asked to on several occasions. The issues with reporting were resolved in newer versions, which is why we wanted you to upgrade. I'm sorry to hear you couldn't understand to query or easily generate support. Support could have helped you with this and anything else if you had opened a ticket or called the support line. As for getting data out of the system, there's several options and they're actually quite simple. Again, this is something support could have assisted you with if you had asked. DevTrak is also, and has been for at least a decade, available in the cloud. I'm not sure where Informatica developed the belief DevTrack didn't have a cloud option. Again, if Informatica had asked, we could have provided you with a cloud solution. Sugam P. Project Manager Information Technology and Services Used the software for: 6-12 months ### "DevTrack: Go-To for Efficient Task and Bug Management" October 12, 2023 5.0 Pros I've been using DevTrack for a while now, and it's safe to say that it has become the go-to tool for bug tracking and project management. The ability to link bugs, view ownership history, and attach various types of media to tasks is a real game-changer. A standout feature is the ability to branch tasks, allowing us to create a clear workflow history and keep an eye on how bugs evolve and how tasks progress. Cons There can be redundancies within workflows which can lead to complexities in task management and potentially create inefficiencies in project planning and execution. I have to carefully consider how to structure the workflows within DevTrack. Sometimes, the user interface can also be overwhelming and complicated as well. Review Source Bob S. Owner Used the software for: 2+ years ### "This is a fairly complicated software " April 26, 2018 4.0 Pros There are a lot of features available and a ton of customization options to create the workflow our company needed. Cons The software just seems to be a bit more complicated than necessary. The custom reporting is cumbersome and I have a fair amount of difficulty getting the information I want on my reports. Review Source Response from TechExcel April 27, 2018 Hi Bob, I'm unaware of you as a customer. What's your business' name? Based on your comments I'm curious as to how much training you've had with the software. If you'd like assistance getting the information you're looking for from the reports, please let us know. Thanks, Brian Senior Account Manager bjones@techexcel.com 925-871-3920 Bishal D. Backend Developer Computer Software Used the software for: Less than 6 months ### "DevTrack: One of the best project management tool" September 28, 2023 4.0 Pros As a developer, I find DevTrack to be an invaluable tool in my day-to-day work. It simplifies task management by allowing me to organize and prioritize my coding tasks effortlessly. The real-time collaboration features facilitate smooth communication within my development team, reducing the need for constant meetings and emails. Cons When I first started using DevTrack, it was a bit confusing. It took some time to figure out how to set up custom workflows and use all its features effectively. Review Source Response from TechExcel October 10, 2023 Hello Bishal, Thank you very much for leaving a review of DevTrack. We'd love to continue the conversation or provide additional clarity on setting up custom workflows. Possibly there are additional features we could show you, as well. Happy to assist as needed. We appreciate your business. Best regards, Amy Cowan Roshish S. Flutter Developer Information Technology and Services Used the software for: Less than 6 months ### "Among the top project management softwares" October 8, 2023 5.0 Pros I use DevTrack every day because it is such a useful tool for developers like me. It makes task management easier by making it simple for me to arrange and rank my coding tasks. My development team can communicate effectively because to the real-time collaboration tools, which eliminate the need for ongoing meetings and emails. Cons I found DevTrack to be a little confusing when I initially started using it. Understanding how to create unique workflows and utilize all of its features well takes some time. Review Source Response from TechExcel October 10, 2023 Hello Roshish, We are very glad that you've had a good experience with DevTrack, and would be happy to answer any follow up questions or provide additional clarity. Your feedback is important to us and we'd very much like to get to know you and your team. Please reach out if we may assist you in any regard. Thank you for your time in experiencing the product. Best regards, Amy Cowan VR Verified Reviewer Executive Used the software for: 2+ years ### "Easy to use and modify, seamless experience" January 11, 2018 5.0 Pros It's simple, to-the-point, and allows for a good amount of control and customization. Customer service is quick to respond. Cons There have been a few minor issues with getting the DevAdmin software running. However, we are in the process of getting that ironed out with customer support. Review Source Bijay S. Creative Head Graphic Design Used the software for: I used a free trial ### "DevTrack from my point" October 9, 2023 5.0 Pros very simple, to the point, and allows for a good amount of control and customization Cons It was a bit confusing. It took me some time to understand the flow. After that it became easy and simple. Review Source Response from TechExcel October 10, 2023 Hello Bijay, We are very glad that you've had a good experience with DevTrack and would be happy to answer any follow up questions or provide additional clarity. Your feedback is important to us. Please reach out if we may assist you further at info@techexcel.com. Thank you for your time in experiencing the product. Best regards, Amy Cowan Prekshya D. Student Information Technology and Services Used the software for: Less than 6 months ### "A great approach for task management and bug tracking." December 29, 2023 4.0 Pros I have been using DevTrack for quite a while now and I must say that it has immediately helped manage a project and is very efficient for bug tracking. It has a very simple , clean UI yet effective features such as workflow history, linking tasks and works seamlessly. Cons The software can be seemed to be a little complicated at first , but as you go on you'll get used to it. As a new user, it takes time to adapt to new software and understand how to create workflows and utilize the software at max. Review Source RS Ronald S. Evangelist Non-Profit Organization Management Used the software for: Less than 6 months ### "Junior Testing Engineers dream software " June 22, 2022 5.0 It's a game changer. Literally. Pros I can master my platforms errors when coding my software in it's alpha, beta, kappa, stages. Cons Nothing really. Takes long to complete the formula process. But, overall, pretty precise. Review Source RC Rojen C. IT Assistant Information Technology and Services Used the software for: Less than 6 months ### "Among the most effective project management applications" October 16, 2023 5.0 Pros I rely on DevTrack on a basis because it proves to be an asset, for developers like myself. It simplifies the process of managing tasks by providing a user platform to organize and prioritize my coding assignments. The real-time collaboration tools allow my development team to communicate efficiently eliminating the need, for meetings and lengthy email exchanges. Cons As a new user of DevTrack, I initially found it slightly confusing. Like any new tool, it takes time to understand how to create customized workflows and utilize its full range of capabilities efficiently. Review Source OB Ozone B. Jr. FullStack Developer E-Learning Used the software for: Less than 6 months ### "Decent Bug Tracking Tool " October 24, 2023 4.0 Pros DevTrack is a simple and to-the-point bug tracking application that provides a decent amount of control and customization. It has a clean and simple User Interface. It provides features such as creating workflow history, link other media, history of ownership, and linking tasks and bugs. Cons DevTrack can initially feel difficult to configure and keep up to date. It also has a bit of learning curve, and setting up custom workflows at the beginning and making use of all of its features can be difficult at first. Review Source Purna S. Flutter Developer Information Technology and Services Used the software for: Less than 6 months ### "Functional and Efficient though lacking in UI" November 22, 2023 4.0 Pros I find DevTrack to be very useful in the daily tracking of tasks. I can communicate with the team in a concise and efficient way. Cons The learning curve is a bit tricky and the UI could be modernised. Review Source AD Abhijit D. Used the software for: ### "Needs to embrace cloud and add ease of use to the product" December 15, 2016 3.0 We used to have Devtrack to maintain bugs etc. but it was clunky and features were not always the most user-friendly. It got the job done but had performance issues etc. Hope it becomes easier to use and embraces cloud for teams across the globe without incurring performance/access issues, Review Source Response from TechExcel December 15, 2016 DevTrack has been, and is currently, available on cloud or on-premise. Informatica chose an on-premise deployment and to my knowledge never asked about switching to a cloud environment. As for the clunkiness, performance issues and user-friendliness you were running an older version than the current one and your management chose not to upgrade. 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