# Wasp Asset Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wasp Asset the right Fixed Asset Management solution for you? Explore 376 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/80853/AssetCloud/reviews

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Wasp Asset

4.5 (376)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Wasp Asset

Ease of use

4.2

Customer Service

4.5

## Pros and Cons in Reviews

KG

Kevin G

SalesConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“I like having organized by category, once we figured out a work around for Location and Site it became a little easier to keep track of where stuff is.“

July 9, 2025

SK

Steven K

PGA Video LibrarianMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“The inability to 'mass edit' certain asset groups when location, site, etc change. If I move a specific event from one shelf to another - I find it difficult to change data for all of these grouped assets.“

June 17, 2025

DH

Dylan H

Communications ManagerGovernment Administration, 11 - 50 employeesUsed the software for: 6-12 months.

“Easily allows me to track several assets across several agencies allowing me to log maintenance and usage!“

March 28, 2025

CF

Colleen F

Accounts PayableHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“Since it was a transfer over from an older system, at times I have problems looking up an asset.“

June 17, 2025

RA

Rafael A

ITEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“I've had the pleasure of using Wasp Barcode Technologies for our company's inventory and asset tracking needs, and I must say that their products and services have exceeded all expectations.“

May 22, 2025

TB

Trent B

Director of Client CareTelecommunications, 11 - 50 employeesUsed the software for: 1-2 years.

“The search function is limited.“

June 17, 2025

JW

Justin W

Chief Information OfficerHigher Education, 201 - 500 employeesUsed the software for: Less than 6 months.

“It has streamlined our ability to manage a variety of assets - not just technology, but hardware, furniture, and more.“

April 15, 2025

RL

Robert L

DesktopHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years.

“The lack of communication and the slowness of the cloud based interface only cause pain.“

May 22, 2025

## Showing most helpful reviews

Showing 1-25 of 376 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hillary R.  
Sales Assistant  
Construction  
Used the software for: 1-2 years

### "AssetCloud is an Effective and Helpful Asset Tracking Package."

June 14, 2023

5.0

AssetCloud is very effective project Asset management product and the compliance management and coordination across project teams is amazing.

Pros

Through its Cloud functionalities its very simple tracking all the Construction projects Assets and the ability to manage event through AssetCloud is incredible.Helpful on easy allocation of Assets and the employees data management and expense tracking using AssetCloud is perfect.

Cons

Effective and easy on Cloud implementation and its training curve is very friendly and myself i got nothing to dislike.

Review Source

Response from Wasp Barcode Technologies

August 7, 2023

Thanks for commenting on how effective and helpful AssetCloud is to your business. You'll be happy to know that we've also added brief quick-help videos to our website so you can quickly and easily reference any self-training needs.

PS

Petrica S.  
IT Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "An excellent IT Equipment Asset Cloud management tool!!!"

July 9, 2025

5.0

I have been working with Wasp products for the past decade, starting from the on-premises solutions. Transitioning to the cloud has made it incredibly easy to manage and track all our company's IT assets. Our company uses AssetCloud daily, and the improvements made to the platform are impressive. Keep up the excellent work.

Pros

Platform is accessibility on multiple devices. The cloud uses a clean user-friendly dashboard. The developer is constantly updating the platform bringing new feature every time.

Cons

In my opinion, the least favorable aspect of the platform is the process of editing reports to tailor them to our company's needs. Editing a report should be made easier for the end user. I frequently have employees seeking assistance with editing the reports they need, even though the platform offers numerous out-of-the-box reports numerous out of the box reports.

Review Source

Response from Wasp Barcode Technologies

July 16, 2025

Petrica, thank you for your review. We appreciate your long-time use of Wasp products and are glad AssetCloud is helping your team manage IT assets more easily. Thanks for the thoughtful feedback and continued support.

MM

Melanie M.  
Laboratory Analyst  
Biotechnology  
Used the software for: 6-12 months

### "WASP Cloud"

August 20, 2021

3.0

The intent for using of this software is to reduce typographical errors on case related paperwork, reduce the amount of information written on case related documents with the use of an asset tag number, provide a one stop location of all electronic data (e.g. Q/QC data, Casefile documents, product information, etc.) as they pertain to specific asset numbers and assets associated to the parent asset. The software accomplishes this goal. Although years ago sales had recommended "Professional" when it was the available software type/version based on our needs when I originally reached out the WASP, I can't say that I would recommend this software for the laboratories functions and needs I have outlined throughout this survey for other forensic laboratories.

Pros

Creating a label within the software is a nice feature and makes that function easy. The previous Enterprise version required a label software to generate labels making it rather laborious. Customer service is mostly helpful although there were a few instances a resolution could not be resolved either by the lack of knowledge of the rep or the limitation of the software.

Cons

Integration of my 3G database from Enterprise to Cloud was a nightmare and took months to resolve. Although the software is easy to use once the user becomes familiar with its functionality, it is not user friendly and takes a significant amount of time to navigate the program. A training session either on-site or by virtual meeting would be helpful. Some of the available video were helpful, but limited. Once the user becomes familiar with the software, portions are easily navigable, other functions are not attainable. One function I'd like to see improved is the ability to pull expiration dates of assets between a select subset of days. Currently, to pull a select range of expiration dates (e.g. 08/01/21 - 08/14/21), I have to search for the year 2021, then scroll and select assets within that date range.

Reason for choosing Wasp Asset

No. Enterprise was no longer going to be supported, so the lab was forced to upgrade to Cloud as this was suppose to provide a seamless transition without having to revalidate another vendors software for our tracking needs.

Review Source

RA

Rafael A.  
IT  
Education Management  
Used the software for: 2+ years

### "Wasp AssetCloud Review"

May 22, 2025

5.0

I've had the pleasure of using Wasp Barcode Technologies for our company's inventory and asset tracking needs, and I must say that their products and services have exceeded all expectations. From the moment we implemented their barcode scanners and inventory management software, we noticed a significant improvement in our operational efficiency. The equipment is robust, user-friendly, and integrates seamlessly with our existing systems. The software is intuitive, making it easy for our team to adapt and start seeing the benefits right away. One of the standout features of Wasp is their commitment to customer service. Whenever we've had questions or needed support, their team has been incredibly responsive and knowledgeable. They go above and beyond to ensure that any issues are resolved quickly, and their technical support team is always available to provide guidance.

Pros

\-An easy-to-navigate interface with minimal training is required for new users. -Durable and responsive barcode scanners, printers, and mobile devices. -Responsive, helpful, and knowledgeable support team. -Streamlines inventory and asset tracking, reducing manual errors.

Cons

\-Depending on the complexity of your system, setup might require assistance from their support team. -Some packages or equipment may feel pricey for startups or small operations. -Certain users may find the customization options limited without advanced configurations.

Review Source

MM

Matt M.  
technology director  
Education Management  
Used the software for: 6-12 months

### "Track your assets at all times"

June 17, 2025

5.0

Enjoy the product and I am in an environment that has not had any inventory other than some spreadsheets. I can now check out things to end users and check them in when IT is working on them. I ALWAYS know where an asset is and who has it.

Pros

Easy to use and great support. It is setup in a logical fashion. I particularly like being able to track items when they are being worked on by IT or just in a users possession.

Cons

Nothing so far. The product does what it states it will do and when there is a complex thing to accomplish the support staff is ready and willing to help.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Matt, Thanks for the great feedback. We're glad AssetCloud is helping you keep track of assets and making inventory easier to manage. Appreciate you sharing your experience and your kind words about our support team.

KM

Kathy M.  
Warehouse and Logistics Superintendent  
Education Management  
Used the software for: Less than 6 months

### "WASP Start Up Review"

March 28, 2025

5.0

Our purchasing process can be a long process and the WASP rep was patient and stayed with us the whole way. Once we received our approval we had several training session and the rep came to our place of business and gave us a hands on training session. This answered a lot of questions on how to's and made the system more useful than we realized before purchasing.

Pros

What I like most about AssetCloud is it is simple to learn and does so much. We can track our assets and our multi-quantity assets in one simple program.

Cons

What I like least about AssetCloud is importing our data to set the system up. It's not difficult but it is time consuming but has to be done.

Review Source

Response from Wasp Barcode Technologies

June 2, 2025

Thank you, Kathy! We're glad to hear that AssetCloud has been a helpful and straightforward solution as you get up and running. Your feedback and support mean a lot, and we’re here to help you make the most of the system as you continue to use it.

DL

DONIA L.  
Project Manager  
Computer Hardware  
Used the software for: 1-2 years

### "Improved management of our inventory of physical assets"

July 21, 2025

5.0

Pros

AssetCloud enables me to keep a constant tab of the condition and service schedules of our assets. To get a chance to plan rather than react to a sudden breakdown, it is essential to know when tools are calibrated or should be replaced.

Cons

There are cases where I do not want junior staff to be able to easily change asset information and correctly configuring this is more work.

Review Source

Response from Wasp Barcode Technologies

August 5, 2025

Thank you, Donia. We're grateful for your review and glad to know AssetCloud is supporting your asset management needs. We appreciate your trust and look forward to continuing to serve your team.

SK

Steven K.  
PGA Video Librarian  
Marketing and Advertising  
Used the software for: 2+ years

### "PGA of America Video Library Manager"

June 17, 2025

4.0

Overall, I am thankful that I upgraded to the Cloud version of the software so that multiple members of my team have remote access. It also gives me peace of mind knowing our asset list is protected on the cloud.

Pros

The ability to search keywords and phrases to easily sort through my 25,000+ assets. I typically have to find content for a particular event or individual - and the simplicity of the search feature is huge.

Cons

The inability to 'mass edit' certain asset groups when location, site, etc change. If I move a specific event from one shelf to another - I find it difficult to change data for all of these grouped assets.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Steven, Thank you for the review. We're glad the search tools and cloud access are making a difference for your team. We appreciate your feedback and are glad AssetCloud is helping you manage such a large and important library.

JF

Jason F.  
IT Operations Manager  
Government Administration  
Used the software for: 1-2 years

### "IT Operations Manager"

June 17, 2025

5.0

We converted to AssetCloud from the retired standalone MobileAsset platform. AssetCloud was an easy transition and provides all the resources we need to track our diverse asset pool that resides in multiple locations with a diverse workforce on and off-premise.

Pros

AssetCloud provides our organization with the flexibility to add, audit, and maintain assets in the office or remotely from any internet-connected device.

Cons

Data importing from other applications or documents, such as csv files, could be more robust by allowing data to be imported. If new data is entered for tables such as vendor, it should prompt for additional information to be given, not just error out of the import.

Review Source

Response from Wasp Barcode Technologies

July 8, 2025

Hi Jason, Thanks for sharing your experience. We're glad AssetCloud has made it easier to manage assets across your team, both in the office and remotely. We appreciate your feedback and value your continued partnership.

KG

Kevin G.  
Sales  
Construction  
Used the software for: 1-2 years

### "Asset Inventory at its best"

July 9, 2025

4.0

We like it, it is a little difficult to train new personal who are doing the inventory but once they catch on it’s good.

Pros

I like having organized by category, once we figured out a work around for Location and Site it became a little easier to keep track of where stuff is.

Cons

The Location and Site field, I feel these should be adjusted to be City and Location. Not being able to tailor the fields correctly.

Review Source

Response from Wasp Barcode Technologies

July 16, 2025

Kevin, thank you for your review. We're glad AssetCloud is helping you stay organized and track assets more easily. We appreciate your feedback and are happy to hear it's working well for your team.

CL

Craig L.  
IT Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Children's Treatment Centre of Chatham-Kent"

March 28, 2024

5.0

Good, we are happy with Asset Cloud and have overcome some of the previous short coming mentioned.

Pros

Ease of use, and training videos. The ability to granulate the reports.

Cons

Some note functions did not transfer over so we lost critical information such as the ability to write in note section critical information such as admin password and login information.

Switched from

[Wasp Barcode Maker](https://www.capterra.com/p/233466/Wasp-Barcode-Maker/)

cost and availability of the new product allowed for virtual users.

Review Source

Response from Wasp Barcode Technologies

April 23, 2024

Good to hear that you're leveraging our on-demand training video. The idea actually came from reviewers on this site.

RC

Rebecca C.  
Network Engineer II  
Primary/Secondary Education  
Used the software for: 2+ years

### "Victor Central Schools inventory management"

July 18, 2023

5.0

Pros

I personally have implemented Wasp Asset Management systems at 4 public schools to assist in IT asset management and tracking. This is a critical component in any IT department and Wasp provides a very customizable product that is easy to setup and manage.

Cons

Over the years of the product changing, I still have the same minor stumble during implementation which is how to import device models into a table without doing some customization. Other than that, the product is great.

Reason for choosing Wasp Asset

Since half our team has used Wasp at other schools, it was an easy decision to go with Wasp.

Switched from

[Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)

So many different things with Filemaker, where to start. No Apply Changes button, so any accidental mouse click commits changes with no notification creating alot of room for error. Reports are super ugly.

Review Source

Response from Wasp Barcode Technologies

August 4, 2023

Thank you for time and consideration in sharing your experiences with AssetCloud. Do know we are committed to continuously improving on your experience.

KL

Kim L.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Century 21 New Horizon Review"

June 5, 2025

5.0

So far it has been very good. We are only about a month into the system. Tech support helped us set things up to make them work for our needs

Pros

It seems very easy to use, tech support has been very good. We are only into the system for a month but I feel it will do what we need it to do easily.

Cons

Mobile hard to use and we got one defective scanner but Wasp was very good about sending it back for replacement.

Review Source

Response from Wasp Barcode Technologies

June 12, 2025

Hi Kim, Thank you for the great feedback and for choosing AssetCloud. We're glad to hear your setup has gone smoothly and that our support team has been helpful. It’s great to know the system is already proving to be a good fit. We appreciate you taking the time to share your early experience.

PH

Pamela H.  
Director Of Management Information Systems  
Education Management  
Used the software for: 2+ years

### "Easy to use and Fantastic Customer Service"

March 27, 2025

5.0

My overall experience has been positive. Not only with the the product, but with the customer service provided.

Pros

AssetCloud has an easy to use interface that makes tracking all of our college inventory less time consuming than we could have imagined.

Cons

I have encountered no negative experiences when working with this product.

Review Source

Response from Wasp Barcode Technologies

June 2, 2025

Thank you, Pamela. We're so glad to hear AssetCloud has been both easy to use and backed by the level of customer service you deserve. Your long-term support and kind words mean a lot to our team. We're proud to be part of your success.

KC

Keisha C.  
Clerk  
Government Administration  
Used the software for: Less than 6 months

### "Happy with purchase"

March 28, 2025

5.0

Customer service, training, and the program have all been wonderful.

Pros

AssetCloud is very modern look, it was easy to learn how to navigate.

Cons

I have not come across anything that I dislike about AssetCloud, yet.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing Wasp Asset

The price tag was significantly cheaper.

Review Source

Response from Wasp Barcode Technologies

June 3, 2025

Thank you, Keisha. We're thrilled to hear that AssetCloud has been a great fit for your needs. Your feedback and support mean a lot, and we're here to continue helping you track what matters.

NP

Nivrutti P.  
Project Incharge  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Decent asset tracking solution from WASP"

August 24, 2024

5.0

My overall experience with AssetCloud is Extraordinary.

Pros

1) It let you use RFID technology to track your assets which is extraordinary and unique feature. With this technology you can scan multiple tags at once and save your big time. You don't have to scan asset barcode individually. 2) It also offers you amazing feature of geolocation tracking of your assets. 3) It helps you streamline your asset tracking process.

Cons

We never experienced any problem with AssetCloud so far.

Review Source

Response from Wasp Barcode Technologies

September 4, 2024

Thanks so much for sharing your experience. Glad to hear you're taking advantage of the RFID technology.

DF

David F.  
Network Manager  
Primary/Secondary Education  
Used the software for: 2+ years

### "School District moved from MobileAsset to AssetCloud"

December 12, 2023

4.0

As an inventory management system we can accomplish anything we need to do using AssetCloud, and it's never an issue to access it easily.

Pros

Easily accessible through web browser and mobile app, easy to import, export and maintain asset information. Capturing a signature for "check out" is a great feature.

Cons

Considerably slower than MobileAsset using the web interface, asset tags are customizable as reports but print in poor quality compared to Wasp Labeler software. Frequent problems with printing multiple tags.

Review Source

Response from Wasp Barcode Technologies

April 23, 2024

We appreciate you sharing here that AssetCloud is allowing you to accomplish everything you had hoped to by purchasing the solution.

RT

Russ T.  
Demo and Rental Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "AsstCloud works great for us!"

August 13, 2021

5.0

AssetCloud is the best tool we've found to serve our multiple requirements for our pool of assets (sales demonstration, tech support, and rentals, also depreciation and calibration tracking)

Pros

We use AssetCloud to track thousands of assets spread all over the company. These assets are used for sales demonstrations, tech support, and also rentals. The check-out and check-in functions make it simple to move items and keep track of where they are, and when they're due to be returned. We also use the depreciation utility to calculate depreciation each month, and track current book value.

Cons

In a previous version, we used the "parent/child" asset relationship tool. It was only recently added back to the AssetCloud version. I would like to have the view option to see "Top level assets only" in the main list views. Regarding initial set up, it takes time and patience to upload an existing database. Care must be taken to have upload files properly formatted and uploaded in the correct order. But that's the world of relational databases!

Reason for choosing Wasp Asset

We chose AssetCloud for it's flexibility and feature set that met our needs. Access from anywhere is important, and the ability to track asset locations, check-out/check-in (to customers and employees), and accounting functions were important to us. AssetCloud also allows customized fields and reporting, which we also use extensively.

Review Source

AM

Ashley M.  
Lab technicians  
Higher Education  
Used the software for: 2+ years

### "Educational equipment checkout"

August 9, 2023

4.0

Overall I’m happy with wasp. It does what I need it to do.

Pros

I like that you can schedule emails to keep you updated on what is out and to who. Also once you have all of your inventory in the system it is easy to keep track of it.

Cons

Every time you have to check something out you need to select the person and return date, even if you are entering multiple items for the same individual. On the on-ground version you used to be able to select and it would stay until you exited the screen. Also they charge the same price for an additional log in as they do if you get a new one. So different departments are combining instead of having their own separate asset, or customer list.

Review Source

Response from Wasp Barcode Technologies

August 11, 2023

We are pleased to hear that you're happy with your purchase. Do know we take all of your feedback seriously and consider it as we continue improving upon your experience.

LJ

Layla J.  
Facilities Manager  
Government Administration  
Used the software for: 2+ years

### "Great asset to any company."

January 20, 2022

5.0

Pros

This program provides me with a great database to track and maintain information on the company's asset management. It also provides a tool to collaborate with Network Support and Facilities to ensure all items where accountable.

Cons

There was really nothing that I did not like about the software. Please purchase.

Review Source

Response from Wasp Barcode Technologies

February 22, 2022

Thanks Layla for your wonderful review. We are glad to hear that you are experiencing value with AssetCloud.

DD

Damian D.  
Techonology Support Specialist I - RAHS  
Education Management  
Used the software for: 2+ years

### "BEST Asset Management and Tracking you can buy for the money"

September 22, 2021

5.0

We used WASP Asset for Education for a number of years, and I was well pleased with it. I also used the Wasp products at a previous Organization, so it was vital for me to get them at our school. I wish the whole District could get this product. We switch to the Asset Cloud about a year ago and again I am pleased with its use and customizations.

Pros

Coming from years of using WASP Asset stand-alone, I really like that it is Web-hosted, has ease of use, robust features, and customizations. Unlimited resources, the ability to track, follow through, audit, and itemize my assets are essential.

Cons

Do not like that I am unable to upload numerous assets with pictures. It really needs this feature. Sometimes the site access can be slow and has glitches, but expected since it is still being updated.

Reason for choosing Wasp Asset

the robust customizations, options, and features and of course my past experience using Wasp Asset Mgmt

Review Source

CB

Christee B.  
IT Manager  
Telecommunications  
Used the software for: 1-2 years

### "WASP AssetCloud makes life easier."

June 9, 2023

5.0

Overall I love the product and will continue to use it in the future.

Pros

WASP AssetCloud is easy to maintain and manage. Previous systems it was extremely difficult to make sure all items were entered in in a consistent manner, with templates it's much easier now. Checking in and out is easy.

Cons

The Scheduled Maintenance is a bit cumbersome, alerts do not always work. Creating custom reports are not easy to create at all.

Reason for choosing Wasp Asset

Familiarity.

Review Source

Response from Wasp Barcode Technologies

August 7, 2023

Thank you for such a glowing review. We're happy to hear that Wasp AssetCloud makes life easier!

SP

Sainath P.  
Project incharge  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Advanced asset tracking software"

November 26, 2023

5.0

With Assetcloud we able to track assets faster. My overall experience with Assetcloud is good.

Pros

It is a most advanced software than other traditional asset tracking software. It helps you to track your assets easily. It's unique interface provides you real-time insight for your assets and their location. It's most unique part is that you can use Hand Held Terminal and RFID for quick and accurate asset racking.

Cons

We never faced any difficulties with Assetcloud so far.

Review Source

Response from Wasp Barcode Technologies

December 8, 2023

Thanks for sharing your opinion that AssetCloud is the most advanced solution for asset tracking. We appreciate your input.

GP

Gary P.  
Warehouse Manager  
Construction  
Used the software for: 1-2 years

### "Gary's Review #1"

July 1, 2021

4.0

It's good but could be improved for ease of use without hours and hours of training.

Pros

It is a simple way to keep track of tools and where they are.

Cons

1\. Some of the screens do not associate. For example, if I am searching and go down a rabbit hole, typically you have to redo the search from the start because the program takes you there instead of backing out one step at a time. 2. When you move assets, you can only move what is on the screen and not the whole list, if there are multiple pages, don't like that. 3. Our company has multiples of the same tool, so when entering a new asset, it would be nice to have the program prompt you choose from lists that are already created so you don't have multiple names for one tool, by two different program users. Continuity is important, especially when searching.

Reason for choosing Wasp Asset

I did not make that decision.

Review Source

VR

Verified Reviewer  
Web Research  
Information Technology and Services  
Used the software for: 6-12 months

### "Streamline Asset Tracking with AssetCloud"

June 4, 2023

5.0

Pros

ssetCloud. For businesses that need to efficiently manage and track their assets, AssetCloud provides a powerful set of tools to streamline the entire process. One of the standout features of AssetCloud is its user-friendly interface, which makes it easy for businesses to navigate and implement the asset tracking system. The intuitive design ensures a smooth onboarding process, even for users who may not have extensive technical expertise. Additionally, the website provides helpful resources such as video tutorials and documentation, further aiding in the implementation and utilization of AssetCloud.

Cons

It's completely enough. Not complex for new users.

Review Source

Response from Wasp Barcode Technologies

June 8, 2023

Thank you for your feedback regarding AssetCloud. We're pleased to hear that you find the solution to be intuitive and easy to use.

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