Who Uses This Software?

Chiropractic offices of all sizes.


Average Ratings

17 Reviews

  • 3.5 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Forte Holdings
  • forteholdings.com
  • Founded 1983
  • United States

About Chiro8000

Chiro8000 is the first software to offer a true connection for the areas of billing, scheduling, practice management, marketing, EMR/EHR, communication, patient education, and collections. The Chiro8000 product line will maintain and enhance the efficiency of your practice as it assists you in growing your patient volume. Chiro8000 is offered in three levels to meet the needs of your practice with no hidden fees or long term lease payments. Contact us for a live demo!


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Chiro8000 Features

  • Appointment Management
  • Billing & Invoicing
  • Claims Management
  • EHR Certified
  • Outcome Assessments
  • Patient Account Management
  • Patient Records
  • SOAP Notes

Chiro8000 Reviews Recently Reviewed!


Best Chiropractic Software on the Market!

Feb 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reports, billing, posting, statements, scheduling, inventory, patient and practice management are all there. Makes light work of creating claims and posting payments. Easiest software on the market to pick up and use. Full friendly support giving install, training, help as needed.

Cons: Would like to see an expansion with macros in the future update to automate some more of the office processes for things like patient recall and new patients.

Overall: The best practice management and EHR out there. We have seen many over the years and this has been the easiest for our staff to use. Makes the office work efficiently and keeps all processes in check.

Getting this software to work on a consistent basis was almost impossible

Feb 08, 2018
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: We have 5 chiropractors in our office and all I ever heard were daily complaints about the software. Nearly everything to do with this software was difficult to and only worked about 20% of the time. One example: we had tech support set up our daily backups (because it is not easy enough to be able to do something like that on your own), and two months later we were very fortunate to learn that the system was not backing up regularly. Had we not stumbled upon this on our own, we could have lost a huge amount of data. Another: despite having a very robust server that the program was installed on and running direct Cat6 cables / high end switch, etc... to every workstation, the EMR took FOREVER to load a visit. This left me hardly able to keep up when times were busy. Tech support would sometimes not call back for hours, were sometimes rude / belittling to my staff, and sometimes not even knowledgeable about the product. Spending the amount of money that we did, you would think that there would be better support and there would be some redeeming quality. We hoped that would be the case with the most recent update---it was merely lipstick on a pig and NOTHING changed. Don't waste your time or money because in the end it will cost you a LOT more than you spend on the purchase.

Overall: None. The billing component was almost useless. The outside billing service was so incredibly frustrated and it led to numerous mistakes. Ask any one of the five chiropractors in this office and they will say the same thing.

Decent Product, Bad Customer Service

Feb 28, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It was easy to use and my office staff was able to figure it out quickly.

Cons: Customer support

Overall: I used Chiro800 by Forte Systems for 5 years in my practice. The software will do everything you need it to do to run a practice. My issue with the software was that if we ever ran into a problem customer support was an issue. Being on the East coast, we had to wait until 11am to be able to reach customer service located on the West coast. This meant that we had to run our practice from 8am-11am without being able to be helped. We ultimately switched to a different product.

Great practice management, great support, great price!

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the scheduling and financials the most. Easy, practical and quick to have my staff learn the system.

Cons: I would love online scheduling so I can see my schedule from home before going into office, though I believe they are introducing soon.

Overall: Improved billing. We have had a huge improvement in billing time as well as seeing a higher insurance payment return. I have had high turnover and this software has easily kept up with my new staff members with minimal need for training. Very great experience, the support people are knowledgeable and helpful. They helped us install and setup our program for use so we were in and functioning day one.

Needs improvement

Dec 27, 2016
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Scheduling

Cons: Posting payments and the ledger, and being unable to make it full screen.

Overall: You can't do full screen on anything, other than the calendar. Errors show up in patient ledgers, and it is difficult to fix without just doing an adjustment. Posting payments are a pain as you have to manually check them, and fix adjustment. The program also runs slowly on the computer, but that could be the computer or the program (computer was bought new for the program). Updates are few and far between.

Missing real features

Mar 08, 2017
3/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Comments: I have used other programs and there is so much missing from Chiro8000. Simple things that can make the time spent with the program less and more time with patients. You buy the program and pay extra for features I have yet to notice are worth the money.

Patients File: Simple things like adding a nick name to the patient information. Case types keep changing on their own. I want to enter as much detail as I can about a patient and it is very basic.

Billing: It doesn't total the copay percentages correctly. There is no sorting insurance when entering payments. There is no way to insert the reasoning codes off the EOB, such as a ded amount. You have to pay extra to send billing through the program and that is to cover the basics.

Appointment reminders: You have to keep your system on in order for the reminders to send automatically, otherwise you have to do it manually and it is an annoying process.

Customer service: You have to pay monthly to ask a question or over a year.

Training: They are very, very basic with the training and leaves you with a ton of questions only to find out there is no where to find an answer unless you call. Or you are in your free trail when you first purchase the program. I started working on in this practice over a year after it was purchased.

Update: They keep telling me there is an update version 14 and It has been 8 months now and I still have not received anything.

EMR: My doctor refuses to use any electronic notes so I can not review that portion of CHIRO8000

Overall: It could be good if they work it how a practice really flows.

Super easy to use

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a practice management system along with accounting features. It's super easy to learn and makes my job easier.

Cons: Occasionally the updates revert the system back to older versions and it causes a few hiccups. Additionally, the updates have taken away a few features that I really liked and there is no way to get those back.

Great product for most office processes

Dec 08, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Does what the office needs it to do effectively

Cons: Haven't measured it up against competition as our network uses and recommends this option exclusively

Overall: This is a great product for running a small office. It is loaded with features to integrate with multi locations but it can be tricky to learn to use those features effectively. Important to learn to properly input the necessary data correctly as everything affects everything!

Recommendations to other buyers: Learn the processes so you know what type of data to input and where for the desired results

Basic practice management software is fine. EMR software is horrible. Wording on reports is a joke.

Nov 25, 2017
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: The Practice Management Software met my needs for many years. When EMR became a necessity I added this module. I spent months learning and trying to customize the EMR to write an exam and soap note I would be proud to show anyone. It became obvious after many calls to customer support that there was nothing they could do to improve this. I was angry and very disappointed with the companies indifference to the issues I addressed.

Cons: The EMR software is terrible. I tried to customize the reports but the language on the reports would embarrass any doctor. I contacted customer support about this a number of times but nothing was done. It was clear they were happy with the EMR as is. Trust me, your will not be. I spent thousands of dollars on the EMR and I would not recommend it to any doctor. I finally gave up on it and moved on. I have used Chiro8000 for at least 15 years.

Worst Software We've Ever Used!!

Mar 26, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: There is literally nothing about this product that is worth even a single positive review. It never works correctly. Every update requires a call to customer service to get the product working. Customer service can take hours to days to call you back. During that time, the system doesn't work. It works until the next "update" then the whole system crashes again. When it does work, the system is slow. We have high end servers, networking, etc, and it sometimes takes a minute to open each patient file. There are constantly errors on the system. Seriously the worst, and most expensive, software I've ever used. Stay away!

Overall: Zero.

Great software

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of good features. Calender is good.

Cons: Ledger can be a little hard to work with.

Overall: Their tech support is great. They respond very quickly.

They could do so much better

Feb 01, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Nothing

Cons: Antiquated

Overall: No longer with this company, soft ware not bad customer support was non existent, as long as you don't require assistance the system will be ok.

Don't Buy, Salesperson will tell you anything you want to hear in order to make a sale.

Jun 02, 2016
3/5
Overall

2 / 5
Ease of Use

1 / 5
Customer Support

Comments: We purchased the software, because the salesperson told us we could file direct to insurance company without using a clearing house. After we purchased the software and setup all our patient's we were told we had to use a clearing house. We were also told we could only use their clearing house to file direct. We are a small office and we wanted software that we could file insurance without using a clearing house. Customer Service does not answer the phone you have to leave a message and they will get back to you, maybe the next day or always after the office has closed. After I spoke to a manager and was told that he would go back and listen to my phone calls with the salesperson, I was told that the salesperson never said that we could file direct to insurance companies without a clearing house, so we could not get a refund for software that we are not using because you DO have to use their clearing house! If they had been honest up front we would not have brought the software. It's sad they have to lie to people in order to sale their product.

OK for a small medical office

Jan 24, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ledger is great for accessing payments, visits, and balancing out account receivables and payables

Cons: Unless you upgrade into their better platforms you are limited. The buttons and macros are constantly there but not functioning unless you upgrade

Overall: It was our first software we used when we started and to this day we are able to access past medical records when patients come in that haven't been seen in 3+ years.

BEST OVERALL....

Jan 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have never worked so well with a software company in my LIFE. I absolutely LOVE working with Forte Holdings for my PM & EMR Software. The client service is EXCEPTIONAL with almost INSTANT response to any problem I may have. They listen to their clients as far as wants and needs. They have been very open and willing to work with me on any ideas/suggestions I may have to better improve my overall operation of all the software. Never met a company more interested in client suggestions for change than this company. LOVE THEM!!!!

McCartney chiro

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Setup and use for a smaller office is quite good. Very cost effective.

Cons: I have only been using it for a couple of months. Nothing has come up that I haven't liked.

Horrible program

Feb 02, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: I have been a client for several years. I pay for techical support on two products and and frustrated by not getting a call back, or being told I cannot be helped because they do not understand their own program or other ridiculous excuses. BUY A DIFFERENT PROGRAM