Who Uses This Software?

P&C MGAs, MGUs, Program Administrators, Wholesalers, Specialty Retailers, Small Carriers


Average Ratings

12 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • VRC Insurance Systems
  • www.vrcis.com
  • Founded 1986
  • United States

About Velocity

Velocity offers an all-in-one P&C insurance solution for MGAs, Program Administrators, Wholesalers, Carriers and Large Retailers. Key features include policy issuance & administration, claims administration, built-in rating, self-service portals (agent & insured), billing & premium accounting, document management, reporting, ACORDs/custom apps, API Library, integration options, self-configuration training and more.


Velocity Features

  • Claims Management
  • Commission Management
  • Contact Management
  • Document Management
  • Insurance Rating
  • Policy Management
  • Quote Management
  • Cancellation Tracking
  • Claims Tracking
  • Policy Generation
  • Policy Issuance
  • Policy Processing
  • Quotes / Estimates
  • Rating Engine
  • Reinstatement Tracking
  • Reinsurance Administration
  • Renewal Management
  • Underwriting Management
  • Broker / Agent Portal
  • Carrier Upload
  • Commercial Lines
  • Comparative Insurance Rating
  • Customer Portal
  • For Casualty Insurance
  • For Health / Medical Insurance
  • For Life Insurance
  • For Personal Insurance
  • Multi-State
  • Multiple Line Rating
  • Billing & Invoicing
  • Broker / Agent Portal
  • Claims Management
  • Commission Management
  • Customer Portal
  • Document Management
  • Insurance Rating
  • Marketing Automation
  • Policy Management
  • Quote Management
  • Reinsurance Administration
  • Underwriting Management

Velocity Reviews Recently Reviewed!


Functionality

Oct 13, 2016
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its ability to grow as our company grows and its ability to maintain our database and our accounting information in one place.

Cons: The flow from one screen to another.

Overall: I've been with my company now for close to 3 years so I'm fairly new to Velocity but my experience thus far has been excellent. The pros to the system would include Velocity's ability to maintain a database as well as the accounting functionality which I'm happy with because my previous employer had two different systems for these two functions. I've also been impressed with VRC's timely response and attention when I have questions. I rated the ease of use with 3 stars because I would like to see more hyperlinks from one screen to another allowing for easier workflow.

Overall my experience with VRC and Velocity has been excellent but as with most technology there are some learning curves to the process.

Would Highly Recommend

Oct 12, 2016
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The flexibility of the product to perform the functions I need.

Cons: The fact that we can't make the screen bigger

Overall: We purchased VRC to be our Agency Management Solution in 2006 and it has grown and scaled with our changing needs! VRC has continually released upgrades and updates constantly improving the product per our users needs. Since using VRC we have not had to turn down a request from our owners to perform any task within our Agency. I would highly recommend this product to any one needing a flexible platform.

Recommendations to other buyers: This is a product that has the ability to expand with your changing needs. A well thought out approach to your end solution is the best application of this software solution.

First time user

Oct 13, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to modify screens to work for department purposes.

Cons: That the system processes without being in balance such as cash, general ledger, etc

Overall: My company doesn't do a lot of the accounting processes. As I learn new ways to efficiently processes within they system, I share them with my staff in an effort to make our department more proficient within the system. Each year I learn more ways to utilize the program.

Recommendations to other buyers: Learn all the possible ways to utilize the program.

Velocity - Quick Customizable Insurance Solutions

Oct 13, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customization tools like scripting. Vast API's

Cons: User interface is outdated

Overall: Velocity scripting has allowed our company to streamline and automate our workflows. Processes that would previously take someone a few hours of time everyday can now be completed with the click of a button. Velocity API's have taken our website from a static, information only experience, to a fully interactive portal. Customers can now interact in real-time to service and bind business.

We have used Velocity in my office for a little over 2 years

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is an all in one program. Onboarding new hires is much simpler compared to before we switched over; we used to have one program for accounting tasks and one for storing client info which made training a huge task.

Cons: There are certain tasks that are difficult to reverse, such as when a mistake is made when generating an invoice.

Overall: All in one program.

First Time User

Oct 13, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The scripting feature which allows you to customize your process more.

Cons: At this time, we cannot make the Velocity screen bigger.

Overall: My overall experience was good. This is my second time attending the conference and have gained a lot of knowledge. One of my favorite parts was knowing a little more about the VRC team!

Reviewing Velocity

Oct 12, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is user friendly.

Cons: Some of the limitations regarding back end scripting.

Overall: I like the multi-functionality of Velocity and ability to pull various information around from various screens.

Recommendations to other buyers: Keep making improvements and provider adaptability for various functions requested by the users

Velocity Review

Aug 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: They have a built in rating, self service portals for the clients, you can custom apps as well.

Cons: The ease of use is not that helpful. The flow from screen to screen is challenging, you cant make the screen bigger if needed, However, once you get use to this, it works pretty well.

Super flexibility, rock solid Oracle base with friendly personal support

Oct 13, 2016
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Have been using Velocity for 5 years. Have found it solid and reliable.

The interface is a little querky and can appear daunting at first but it is highly flexible, benefits greatly from impressive customization abilities, with its in built scripting tool and external code interfaces.

Most importantly, it is very quick to set up new business lines, needing minimal input from the VRC team, though they are always ready to advise and help.

Waste of Time Had to go back

Aug 03, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The price was good but ultimately this all wound up costing me extra money and a lot of lost time.

Cons: Bad company. I had a couple of properties that i switched over and they were both canceled and i had to go back to the original company. Ultimately it was a huge waste of time.

Velocity review

Oct 17, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: The big downside to the software to me is the GUI. But with the addition of all of the portals we can make/use, and the future with the new dashboard, this can be a non issue. The back end of Velocity, especially with all the rating results, are spot on every time.

First Impression

Oct 13, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It seems like the industry standard, and it's pretty evident why.

Cons: Still getting a feel for it.

Overall: I've just started using Velocity, so I have very limited experience. However, from by experience thus far, it seems to be a very robust system. For the most part, the navigation is straight forward; it seems to meet the needs of our organization, although we are new users of the system. We look forward exploring deeper Velocity's capabilities to help support our administration.

Recommendations to other buyers: Not at this time