--- title: "SurveyLab Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SurveyLab Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/80891/mySurveyLab-com/" page_type: "product" language: "en" --- # SurveyLab Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SurveyLab ## What is SurveyLab? SurveyLab is a professional online survey tool that supports survey creation, automates response collection and report generation. System is a web application and no additional software except a web browser is needed to use it. Some of the service features include : advanced logic & randomization, any language support & multi-language surveys, teamwork & survey results sharing, enhanced security (SSL/HTTPS), survey results export (Excel, SPSS, PowerPoint), branding & white label surveys, API. ## What is SurveyLab used for? [Survey](https://www.capterra.com/survey-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 62 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SurveyLab?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.surveylab.com/&name=SurveyLab) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SurveyLab 4.9 (62) VS. [4.8 (542)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (60) Ease Of Use 4.9 (4,063) Value For Money 4.8 (52) Value For Money 4.8 (2,864) Customer Service 4.8 (55) Customer Service 4.7 (2,797) ## SurveyLab alternatives [4.7 (24,197)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/80891/mySurveyLab-com/alternatives/) ## FAQs about SurveyLab Overview ### What problems does SurveyLab solve? SurveyLab solves slow, fragmented feedback collection by letting teams build multilingual, logic-based surveys quickly, share them easily, and analyze responses without manual reporting. Market researchers, customer experience teams, consultants, and academic users benefit most when they need mobile-friendly surveys, accessible formats, high response volumes, and non-Google deployment options. Answer based on 47 reviews Overview ### Which roles and teams benefit most from SurveyLab? SurveyLab benefits executives, project managers, consultants, marketers, and analysts who need structured feedback and reporting. Leadership teams use it to track customer or employee insights, project and product leads run research and evaluations, while marketing, sales, and data teams analyze survey results to support decisions, campaigns, and stakeholder presentations. Answer based on 46 reviews Overview ### What company size and industries is SurveyLab built for? SurveyLab is built primarily for small businesses, which make up 79% of reviewers, and is used most in Computer Software and Research at 9% each. It also fits large international organizations, with 15% enterprise and 6% midsize reviewers, plus notable use in Information Technology and Services at 7%. Answer based on 62 reviews Features and Usability ### What are the key features of SurveyLab? SurveyLab includes core survey creation and data collection features, with reviewers most often highlighting its easy survey builder, multi-language surveys, customizable templates, and varied question types. Differentiating capabilities include skip logic and question branching, plus reporting and analytics tools for collecting, analyzing, and sharing survey results. Answer based on 33 reviews Pricing ### How much does it cost and what fees or limitations are included? SurveyLab starts at $49/month for the Starter plan, with a free version and 14-day free trial available. Advanced costs 99/month, Professional 249/month, and Enterprise is custom priced. Reviewers call Starter inexpensive and cost-effective, though some say Professional can feel expensive versus free tools. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does SurveyLab integrate with? SurveyLab integrates with Dropbox, Google Drive, Google Analytics 360, Google Tag Manager 360, Mailchimp, Salesforce Sales Cloud, Slack, Zendesk Suite, and Zapier. It also connects with Intercom, LiveChat, FreshMail, PrestaShop, Dynata Insights Platform, Manago AI, Synerise, and TRAFFIT for data, marketing, support, and automation workflows. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does SurveyLab offer? SurveyLab provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online training support guided setup, webinars cover live group learning, documentation gives written reference material, and videos offer self-paced review of product steps and features. Getting Started and Support ### What customer support options does SurveyLab offer, and how do users rate the experience? SurveyLab offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, attentive, communicative, and helpful, with replies often arriving quickly and issues handled professionally. A few users mention some technical complexity at first, but support helps resolve questions. Answer based on 21 reviews Multi-language surveys ### Does SurveyLab support multi-language surveys well? SurveyLab handles multi-language surveys well, making it a practical choice for global research, customer feedback, and employee questionnaires. Marketing teams and research agencies often value the language options, mobile-friendly surveys, and logic features, though some users mention occasional setup details or update-related hiccups that need attention. Answer based on 23 reviews ## Features AI summary Based on 10,572 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**54%** of reviewers rated this feature as critical) - **Survey Builder** (**53%**) - **Reporting/Analytics** (**45%**) SurveyLab supports all three features that reviewers value most: **Customizable Questions**, **Survey Builder**, and **Reporting/Analytics**. Together, these capabilities help businesses create tailored surveys, build and distribute them efficiently, and review results clearly, allowing teams to collect better feedback and make more informed decisions. Survey Builder 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Analysis Tools 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software Customizable Templates 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Email Marketing 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns SurveyLab 118 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Autofill: Automatically populating fields or sections within a form - Automatic Grading: Automatically score assessment results - Benchmarking: Compare key metrics for the business against prominent players in the industry - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - CES Survey Structure: Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CSAT Survey Structure: Survey designed the measure customer satisfaction with a product, service, and more - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Face-to-Face: Market research conducted via in-person interviews - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Full Text Search: Search for specific words or phrases within a document or database - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Live Results Sharing: Present live poll results to audience - Mixed Methods Research: Combining elements of both quantitative and qualitative data to conduct research - Mobile Access: Access software remotely via mobile devices - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multimedia Support: Supports various file formats - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS of Customers: Calculate NPS of customers - NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection - Online Polling: Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page - Online Tests: Exams administered online via computers or other electronic devices - Panel Management: Conduct and manage panel discussions for the purpose of market research - Paper-Based: Market research conducted via paper - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Presentation Tools: Share and present designs - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Quizzes: Brief assessments used to measure knowledge and skills - Randomization: Randomize the displayed order of questions and answer options - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Skip Logic: Skip over or route respondents to different questions based on their previous answers - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Statistical Analysis: Apply statistical/mathematical models to sets of data - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey Sample Management: Manage sample of audience for conducting market research surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Test Scheduling: Schedule students for online testing - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Text Fields: Open text box field - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Limits: Set time limits with respect to the entire exam or as per the questions - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - User Research Analysis: Analyze and gain insights into user experience - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites - Weighted Questions: Assign weighting to individual test questions according to the level of importance - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Word Clouds: Visual representations of words that give greater prominence to words that appear more frequently --- Get Advice We can help you find the software with the features you need. Features 4.7 (55) 4.7 Based on 55 reviews ## Pricing Value for money 4.8 (52) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/80891/mySurveyLab-com/pricing/) Starter $49.00 Flat Rate,Per Month It includes: - CES - CSAT - CSV - Excel Support - Multichannel Surveys - NPS - Report Filters - Survey Logic - Survey Themes Advanced $99.00 Flat Rate,Per Month It includes: - 2500 Responses / Month - Answer Choice Rotation - Data Trends - Everything in Starter Plus - Metrics - Mulitlanguage Survey - Multilanguage Surveys - Piping - SPSS Export Professional $249.00 Flat Rate,Per Month It includes: - 3 Users - Advanced Survey Logic - Crosstab Reports - Everything Available in Advanced Plan Plus - Offline Responses - Question and Pages Rotation - Quotas - Support Module - Unlimited Responses Enterprise Contact Vendor for Pricing It includes: - 360 Surveys - 5+ Users - API and Integration - On-Demand Development - SLA - Widgets Value for money 4.8 (52) 4.8 Based on 52 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ LiveChat](https://www.capterra.com/p/62194/LiveChat/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (55) 4.8 Based on 55 reviews ## User reviews Overall rating 4.9 Based on 62 reviews Filter by rating 5(55) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DG Dayanand G. Warehouse Executive Logistics and Supply Chain ### "Fantastic survey tool for your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2025 My overall experience with SurveyLab has been great. Pros It is an excellent tool that helps you design professional surveys, feedback forms, etc., and lets you collect and analyze data. It lets you create surveys in various languages. It comes with flexible plans to fit your requirements. It offers many predefined, customizable survey templates and saves your time. Cons We have not encountered any issues with SurveyLab so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Joseph J. Conservator Museums and Institutions ### "Good survey programme" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 6, 2023 Pros We used this when trying other programmes and it worked pretty well Cons No real cons to be honest, it worked well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RF Rayna F. patient care coordinator Health, Wellness and Fitness ### "survey lab to the moooon!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 2, 2023 Pros i appreciate the ease of use while using survey lab and the accurate results provided Cons I have had nothing but smooth experiences and interactions while using survey lab Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RV Ricardo V. Ik heb geen werk Entertainment ### "Goede Enquête site met veel vragen lijsten " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2023 Ik Vind survey Lab een hele fijne Enquête site de vragen zijn makkelijk te begrijpen de site is heel overzichtelijk ik vind het alleen jammer dat de site soms vastloopt en dat de vragen lijst opeens stopt maar voor de rest vind ik Survey Lab heel fijn werken Pros Veel leuke vragen lijsten Overzichtelijke site De vragen zijn makkelijk te begrijpen Cons Soms loopt hij vast Soms stopt de vraag lijst er zomaar mee Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Juanita C. comunicador social Writing and Editing ### "Encuestas en linea " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 24, 2023 Mi experiencia usando y participando de SurveyLab ha sido buena, he logrado alcanzar recompensas y acceder a pagos reales a través de tarjetas regalos y Paypal. Pros Survey Lab es una buena plataforma para acceder a encuestas y ganar extras en el tiempo libre. Es una plataforma fácil de usar. Siempre hay una encuesta en la cual participar con temas reales, actuales y de interés. Cons A veces después de haber respondido varias preguntas, algunas encuestas descalifican la participación, haciendo perder tiempo al usuario. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jared S. Handyman Construction ### "Survey lab review by jared" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 21, 2022 My experience with them has been great so far Pros I use survey lab daily and I have nothing bad I can say about it and have had no problems whatsoever so that is great and cannot say the same about other companies. Cons I like everything about survey labs so far so no complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Marek M. Developer Program Development ### "Best survey software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2022 Quite frankly this is the best solution I came across so far. This tool is easy to utilize and the surveys are perfectly customized to mobile devices. Also, the fact that you can add a variety of logic methods to each question allows you to prepare a more complex survey which is still user friendly and easy for the respondents. Pros Survey lab is a fantastic tool for creating and scripting surveys. It has a full library of templates and is very easy and intuitive in use. The whole process is quick and effective. Cons I've only been using the survey for a limited time but so far so good no cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Student Human Resources ### "Very good tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 4, 2022 Pros Easy to use and inexpensive compared to others. Cons Filtering system wasn't straightforward. Reasons for choosing SurveyLab Inexpensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HH Holly H. Student Higher Education ### "SurveyLab Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 19, 2021 Pros This site is easy to use and doesn’t require a lot of skills. Cons The only con is the cost, however if used by a larger company it isn’t a huge cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Szymon B. Data Analyst Computer Software ### "Helpful and convenient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2021 Helped me a lot in dealing with my work assignment. Pros I like the most the Logic system wchich is very proffessional and helps to move on quickly page by page with the survey and also attracts the visual effect. Cons Well, In my opinion the additional thing which might help some of the users is to add the possibility to duplicate the page of the survey. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/80891/mySurveyLab-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.