# Reviewsnap Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Reviewsnap Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/80949/Reviewsnap --- # Reviewsnap Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Reviewsnap ## What is Reviewsnap? Reviewsnap is a cloud-based performance management software that helps manage employee reviews and enhance team's communication, morale, productivity, and more. Its 360-degree feedback offers comprehensive assessments from multiple perspectives, ensuring balanced evaluations. Performance notes enable ongoing feedback. Reporting tools provide data-driven insights with pre-built visual reports for informed decision-making. ## What is Reviewsnap used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[OKR](https://www.capterra.com/okr-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Overall rating Based on 114 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Reviewsnap alternatives Highest Rated [4.9 (4,703)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,832)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,282)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/80949/Reviewsnap/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 360 Degree Feedback 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Individual Development Plans 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Document completed by employee to assist with career and personal development to reach short term and long term goals Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Self Service Portal 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations Reviewsnap 38 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Allow reviewers to provide anonymous feedback to encourage honest conversations Compare key metrics for the business against prominent players in the industry Leave comments and notes on documents for others to view Manages compensation such as salary, bonus, and benefits processes, aligning with policies Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Tools to improve and measure employee satisfaction and involvement Online portal where employees can access and track their own information Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Document completed by employee to assist with career and personal development to reach short term and long term goals Tracking the status of previously identified performance measurements Identify, track, and respond to negative feedback Provides real-time feedback and assessments on employee performance, skills, and accomplishments Peer/teammate feedback and review on individual's performance Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Reporting on how each user, task or process has advanced since its initiation Pre-written repository of questions that can be reused within a course or for assessment or interviews Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Follow the progression of a task associated with performance reviews An individual's evaluation of his or her own strengths, weaknesses, and skills Online portal through which end users can access the system, manage tasks, or obtain information Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Gauge satisfaction and receive information for improvement and success Integrate with Talent Managment software to better track learners progress and training sessions Set up connections to third-party platforms to improve business processes Assess skills, outcomes and results using preset metrics and averages Get Advice We can help you find the software with the features you need. Features 4.1 (49) 4.1 Based on 49 reviews ## Pricing Value for money 4.3 (29) ### Starting price Free trial available Value for money 4.3 (29) 4.3 Based on 29 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (104) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (104) 4.6 Based on 104 reviews ## User reviews Overall rating 4.4 Based on 114 reviews Filter by rating 5(58) 4(45) 3(9) 2(2) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Director Online Media ### "Reviewsnap- a well designed and balanced performance management tool for matured organization " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 17, 2024 Overall, Reviewsnap is a good and effective performance management tool for a matured organization but may need to develop the product offering more competitive Pros a. Very secure software and login though only Okta/ single sign in methods to terminate any multiple sessions b. Well integrated with other performance/ HR related tools like bonusly, Hi bobs etc. without any issues c. Very well designed dashboard for user experience for OKR/ goal setting and tracked with timelines d. Push notification enables to remind anything due and approaching e. Customer service team is very effective and happy to help Cons a. There is no or little AI deployed here where in today's world its almost a necessity b. There is no free trial when I experienced it. It was a blind decision for an organization. Switched from [Keka](https://www.capterra.com/p/149253/Keka/) Our contract was over with Keka and we wanted a new PM tool for global implementation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Lori F. Director of Institutional Effectiveness Higher Education ### "Reviewsnap Pros and Cons" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 11, 2020 We are very new to using Reviewsnap. We are just finishing up our very first review cycle with the software. Our contract said we would be trained as administrators but I do not really feel like that occurred. Basically a person from your company just clicked through screens and told us (very quickly) what they do when we first signed on the dotted line....but most people do not learn well from that method. I am more of a doer myself. Also, we were told that Reviewsnap implementation rep would build everything but again, that isn't entirely true...I spent a significant amount of time customizing and testing before we went live and our rep had nothing to do with that work. Part of that was because we were also needing to rebuild our performance review process to transition to paperless...but I felt very alone in that work and learned a lot the hard way through mistakes and making corrections. Our HR department could have never done this work for themselves...they do not have an IT background like I do. If I had not been involved in this project with them, I am not sure our review instruments and approval path would have been very good. Pros For the most part, our users like Reviewsnap. They feel that it is relatively intuitive, especially since the latest updates were implemented in May 2020. The automated email reminders at very nice and save our HR a lot of headaches. Cons Some parts of the template builder are messy. I would like to see a naming convention be recommended or some perhaps required to make it easier for us to find competencies and to know which sections and positions those competencies are linked to across the organization. The approval processes have way too many button clicks...these processes need to be streamlined for sure! We chose to only have the acknowledgement step this year so that our supervisors and staff would not get frustrated with this Software right out of the gate. Switched from [Activity Insight](https://www.capterra.com/p/121968/Activity-Insight/) The digital Measures (DM) system was never really well designed for performance evaluation until recently when they came out with an additional module (workflow). Of course they want to charge extra to use the workflow module and we just didn't feel it was worth it. Our usage of DM had declined so much it didn't seem like a wise idea. Alternatives considered [PerformYard](https://www.capterra.com/p/155747/PerformYard-Talent/) [PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing Reviewsnap Liked that job essential functions could be imported for us in the implementation phase. Also like the general look/feel and user experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 16, 2020 Hi Lori - Thanks for taking the time to write a review. We really appreciate the honest feedback. As a new customer, we want to make sure you're receiving the support you need. Our Customer Success team will be reaching out to see how we can help. SG Stephanie G. Talent Growth Coordinator Non-Profit Organization Management ### "Pretty Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 11, 2020 Overall, it hasn't been bad. It continues to become more user friendly. I appreciate the support we receive for the system. Pros For the most part, it's easy to use and there are resources available to answer questions. Cons It changes often making it hard to keep everyone updated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF Cela F. Office Manager Civil Engineering ### "Reviewsnap for Annual Employee Reviews" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 11, 2020 Pros I like that this product keeps a record of annual reviews and has a systematic process for companies to use for consistency in the review process. Cons It seems somewhat cumbersome to change questions for each type of employee and/or for a 90 day review process versus an annual review process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Paola B. P&C Generalist Computer Software ### "The way to keep reviews in the same place" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 20, 2019 I've had a good experience with Reviewsnap, now that it's integrated to Recruiterbox I can add new employees automatically after hiring them Pros having all personnel files in a single place makes it really easy to use. You can personalize all reviews and keep all the records Cons It's not easy to figure out the first time you are using it, adding templates is a little tricky Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. QM Qiang M. Sales Engineer Chemicals ### "Great product!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 11, 2019 Pros It is fairly easy to set up the software and it doesn't take much training to learn how to use it. Cons We encountered glitches a couple of times and had to call the customer service. And the customer service has been great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Amy S. VP of HR Real Estate ### "Wonderful Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2019 The Review Snap implementation was very easy and straightforward. I love that the implementation person uses the time to walk through the system, talk through what you're looking to accomplish, and then configures the system as you go along. You can see where they're adjusting things so it's teaching you at the same time as setting the system up. The best part, however, has been the Review Snap help desk. They are the most responsive team I've worked with at any vendor hands down. They anticipate all your follow-up questions based off of your first question, provide snapshots of the system, and really provide complete answers. If the system can't do what you're looking for, which is rare, they suggest alternatives. I have been thoroughly impressed by this team! Review Snap is doing the right things with their customer-facing teams for sure. Pros It's incredibly flexible to mold to whatever review cycles, review types, etc. you have. The bulk edit feature saves a lot of time and after you find the right part of the system, you can customize just about anything. Cons I'd love for Review Snap to allow the company to brand it more and really make it look like our internal review system. Also, if you're a manager of managers, the ability to see reviews down a couple levels has been tricky. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lindsey H. Marketing & Business Development Coordinator Law Practice ### "Reviewsnap is okay" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 26, 2019 Overall I think that it does what it was created to do, but it could use an upgrade to be more user friendly. Until the upgrade occurs, it may not be the best review software on the market. Pros I like that I can keep all of the good emails and praise documents I have received throughout the year on my profile so I can easily feature my performance compliments on my annual review. Cons It is pretty clunky - it could use an upgrade. It's not the best review software I have used, but it does what it is supposed to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jake C. ecommerce analyst Internet ### "Excellent Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 18, 2019 Pros \-B2B sales team/integration support was excellent -Authoricheck is genius -Number of review templates is great for using for different departments within the org. -Very easy to use software = very effective software Cons \-Standalone product, would be nice to be able to integrate with some of our other solutions -Auto-save feature while typing would be nice Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Ashleigh N. HR Manager Research ### "Robust and Flexible Tood" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2019 Our company is interested in people development and aligning their growth to our business objectives. Reviewsnap offers an affordable easy-to-use system to get everyone in the company rowing in the same direction. Pros First of all, the customer service from beginning to end has been phenomenal; every single touch point has been professional, courteous and patient. The software itself is easy to use once you login and use the system. Like any software, you have to familiarize yourself with the buttons. However, even for a few of our employees who shy away from technological advances were able to figure out how to use the system after either attending a live training session or watching the recorded video. I also like how easy it is to cascade goals to rest of organization. Cons I will have to get back to you on this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/80949/Reviewsnap/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)