--- title: "Reviewsnap Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Reviewsnap Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/80949/Reviewsnap/" page_type: "product" language: "en" --- # Reviewsnap Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Reviewsnap ## What is Reviewsnap? Reviewsnap is a cloud-based performance management software that helps manage employee reviews and enhance team's communication, morale, productivity, and more. Its 360-degree feedback offers comprehensive assessments from multiple perspectives, ensuring balanced evaluations. Performance notes enable ongoing feedback. Reporting tools provide data-driven insights with pre-built visual reports for informed decision-making. ## What is Reviewsnap used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[OKR](https://www.capterra.com/okr-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 114 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Reviewsnap Overview Updated August 2026 AI summary Reviewsnap offers cloud-based performance management tools for organizations of all sizes, supporting processes such as 360 degree feedback, goal management, and compensation tracking. With features like customizable templates, surveys, reporting, and employee engagement options, it addresses a range of HR needs. The platform is accessible via web and desktop, and integrates with third-party systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reviewsnap 4.4 (114) VS. [4.6 (163)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (113) Ease Of Use 4.6 (162) Value For Money 4.3 (29) Value For Money 4.4 (119) Customer Service 4.6 (104) Customer Service 4.5 (125) ## Reviewsnap alternatives [4.6 (99)](https://www.capterra.com/p/153907/BizMerlin/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (287)](https://www.capterra.com/p/9014/Trakstar-Performance-Appraisal-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (102)](https://www.capterra.com/p/169660/Leapsome/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (229)](https://www.capterra.com/p/182965/Profit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Reviewsnap Overview ### What problems does Reviewsnap solve? Reviewsnap solves messy, paper-based performance reviews, missed deadlines, and inconsistent evaluation workflows by centralizing templates, goals, journaling, approvals, and reminders in one system. HR teams, managers, and multi-department organizations benefit most, especially when they need role-specific review forms, faster reporting, and responsive help during setup or process changes. Answer based on 83 reviews Overview ### Which roles and teams benefit most from Reviewsnap? Reviewsnap is most used by HR managers, HR directors, and people operations teams that need structured performance reviews, goal tracking, and employee feedback workflows. Office managers and business support leaders use it to standardize review cycles, while executives and finance-administration leaders rely on it for talent oversight, documentation, and organizational accountability. Answer based on 89 reviews Overview ### What company size and specific industries is Reviewsnap built for? Reviewsnap is designed for organizations of all sizes across all industries, including HR departments, managers, and employees that need support for performance reviews. It fits companies looking for a performance review tool, whether they are small businesses, mid-market teams, or larger enterprises in any sector. Features and Usability ### What are the key features of Reviewsnap? Reviewsnap includes core performance management features like performance reviews, goal setting and tracking, and journal entries for ongoing notes and kudos. Differentiating features include customizable review templates, 360 degree feedback, automated reminders and review cycle tracking, plus reporting dashboards and compensation management. Answer based on 71 reviews Overview ### Is Reviewsnap good for managing performance reviews? Reviewsnap supports performance reviews with flexible templates, goal tracking, journal entries, approvals, and peer feedback in one system. HR teams and managers often find it easier than manual processes and appreciate the focused feature set, though some organizations mention setup, training, audit trail needs, or service delays during implementation. Answer based on 25 reviews Getting Started and Support ### How easy is it to onboard and train a team on Reviewsnap? Reviewsnap is generally easy to onboard, with live online sessions, webinars, videos, and documentation available for training. Employees and managers often learn it quickly, especially with short recorded walkthroughs, while admins and HR teams may need more time for configuration, reporting, and less intuitive workflow steps like handoffs and signatures. Answer based on 20 reviews Getting Started and Support ### What customer support options does Reviewsnap offer, and how do users rate the experience? Reviewsnap offers email/help desk, a knowledge base, and phone support. Users often describe support as fast, helpful, and knowledgeable, with dedicated contacts and same-day answers. Some reviewers report inconsistent responsiveness, difficulty reaching someone during account changes or upgrades, and occasional communication lapses despite generally positive experiences. Answer based on 71 reviews Features and Usability ### How well does Reviewsnap handle the employee review process? Reviewsnap organizes employee reviews with customizable templates, workflows, reminders, and stored records that help teams replace paper-based processes. HR teams and small businesses often find it consistent and flexible, though some managers describe finalizing reviews, signatures, reporting details, and multi-level visibility as less intuitive than expected. Answer based on 31 reviews Features and Usability ### Is Reviewsnap easy to use? Reviewsnap feels easy to learn for many managers and HR teams, especially when the goal is straightforward performance review software. Users often like the simple layout, customization, and support resources, though some describe parts of the interface as dated, clunky, or confusing during setup, reporting, and year-end completion tasks. Answer based on 25 reviews ## Features AI summary Based on 14,676 Human Resources reviews According to Capterra reviewers, these are the Human Resources features buyers prioritize most when evaluating a solution: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) Reviewsnap is designed around performance management and employee feedback workflows rather than these broader Human Resources functions. It provides tools for managing reviews, tracking goals, collecting feedback, and supporting employee development, helping businesses maintain more consistent evaluation processes and giving teams a clearer way to monitor performance over time. 360 Degree Feedback 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Individual Development Plans 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Document completed by employee to assist with career and personal development to reach short term and long term goals Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Self Service Portal 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations Reviewsnap 38 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - Benchmarking: Compare key metrics for the business against prominent players in the industry - Commenting/Notes: Leave comments and notes on documents for others to view - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Portal: Online portal where employees can access and track their own information - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - KPI Monitoring: Tracking the status of previously identified performance measurements - Negative Feedback Management: Identify, track, and respond to negative feedback - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages --- Get Advice We can help you find the software with the features you need. Features 4.1 (49) 4.1 Based on 49 reviews ## Pricing Value for money 4.3 (29) ### Starting price Free trial available Value for money 4.3 (29) 4.3 Based on 29 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (104) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (104) 4.6 Based on 104 reviews ## User reviews Overall rating 4.4 Based on 114 reviews Filter by rating 5(58) 4(45) 3(9) 2(2) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Director Online Media ### "Reviewsnap- a well designed and balanced performance management tool for matured organization " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 17, 2024 Overall, Reviewsnap is a good and effective performance management tool for a matured organization but may need to develop the product offering more competitive Pros a. Very secure software and login though only Okta/ single sign in methods to terminate any multiple sessions b. Well integrated with other performance/ HR related tools like bonusly, Hi bobs etc. without any issues c. Very well designed dashboard for user experience for OKR/ goal setting and tracked with timelines d. Push notification enables to remind anything due and approaching e. Customer service team is very effective and happy to help Cons a. There is no or little AI deployed here where in today's world its almost a necessity b. There is no free trial when I experienced it. It was a blind decision for an organization. Switched from [Keka](https://www.capterra.com/p/149253/Keka/) Our contract was over with Keka and we wanted a new PM tool for global implementation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Lori F. Director of Institutional Effectiveness Higher Education ### "Reviewsnap Pros and Cons" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 11, 2020 We are very new to using Reviewsnap. We are just finishing up our very first review cycle with the software. Our contract said we would be trained as administrators but I do not really feel like that occurred. Basically a person from your company just clicked through screens and told us (very quickly) what they do when we first signed on the dotted line....but most people do not learn well from that method. I am more of a doer myself. Also, we were told that Reviewsnap implementation rep would build everything but again, that isn't entirely true...I spent a significant amount of time customizing and testing before we went live and our rep had nothing to do with that work. Part of that was because we were also needing to rebuild our performance review process to transition to paperless...but I felt very alone in that work and learned a lot the hard way through mistakes and making corrections. Our HR department could have never done this work for themselves...they do not have an IT background like I do. If I had not been involved in this project with them, I am not sure our review instruments and approval path would have been very good. Pros For the most part, our users like Reviewsnap. They feel that it is relatively intuitive, especially since the latest updates were implemented in May 2020. The automated email reminders at very nice and save our HR a lot of headaches. Cons Some parts of the template builder are messy. I would like to see a naming convention be recommended or some perhaps required to make it easier for us to find competencies and to know which sections and positions those competencies are linked to across the organization. The approval processes have way too many button clicks...these processes need to be streamlined for sure! We chose to only have the acknowledgement step this year so that our supervisors and staff would not get frustrated with this Software right out of the gate. Switched from [Activity Insight](https://www.capterra.com/p/121968/Activity-Insight/) The digital Measures (DM) system was never really well designed for performance evaluation until recently when they came out with an additional module (workflow). Of course they want to charge extra to use the workflow module and we just didn't feel it was worth it. Our usage of DM had declined so much it didn't seem like a wise idea. Alternatives considered [PerformYard](https://www.capterra.com/p/155747/PerformYard-Talent/) [PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing Reviewsnap Liked that job essential functions could be imported for us in the implementation phase. Also like the general look/feel and user experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 16, 2020 Hi Lori - Thanks for taking the time to write a review. We really appreciate the honest feedback. As a new customer, we want to make sure you're receiving the support you need. Our Customer Success team will be reaching out to see how we can help. SG Stephanie G. Talent Growth Coordinator Non-Profit Organization Management ### "Pretty Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 11, 2020 Overall, it hasn't been bad. It continues to become more user friendly. I appreciate the support we receive for the system. Pros For the most part, it's easy to use and there are resources available to answer questions. Cons It changes often making it hard to keep everyone updated. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CF Cela F. Office Manager Civil Engineering ### "Reviewsnap for Annual Employee Reviews" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 11, 2020 Pros I like that this product keeps a record of annual reviews and has a systematic process for companies to use for consistency in the review process. Cons It seems somewhat cumbersome to change questions for each type of employee and/or for a 90 day review process versus an annual review process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PB Paola B. P&C Generalist Computer Software ### "The way to keep reviews in the same place" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 20, 2019 I've had a good experience with Reviewsnap, now that it's integrated to Recruiterbox I can add new employees automatically after hiring them Pros having all personnel files in a single place makes it really easy to use. You can personalize all reviews and keep all the records Cons It's not easy to figure out the first time you are using it, adding templates is a little tricky Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. QM Qiang M. Sales Engineer Chemicals ### "Great product!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 11, 2019 Pros It is fairly easy to set up the software and it doesn't take much training to learn how to use it. Cons We encountered glitches a couple of times and had to call the customer service. And the customer service has been great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Amy S. VP of HR Real Estate ### "Wonderful Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2019 The Review Snap implementation was very easy and straightforward. I love that the implementation person uses the time to walk through the system, talk through what you're looking to accomplish, and then configures the system as you go along. You can see where they're adjusting things so it's teaching you at the same time as setting the system up. The best part, however, has been the Review Snap help desk. They are the most responsive team I've worked with at any vendor hands down. They anticipate all your follow-up questions based off of your first question, provide snapshots of the system, and really provide complete answers. If the system can't do what you're looking for, which is rare, they suggest alternatives. I have been thoroughly impressed by this team! Review Snap is doing the right things with their customer-facing teams for sure. Pros It's incredibly flexible to mold to whatever review cycles, review types, etc. you have. The bulk edit feature saves a lot of time and after you find the right part of the system, you can customize just about anything. Cons I'd love for Review Snap to allow the company to brand it more and really make it look like our internal review system. Also, if you're a manager of managers, the ability to see reviews down a couple levels has been tricky. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lindsey H. Marketing & Business Development Coordinator Law Practice ### "Reviewsnap is okay" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 26, 2019 Overall I think that it does what it was created to do, but it could use an upgrade to be more user friendly. Until the upgrade occurs, it may not be the best review software on the market. Pros I like that I can keep all of the good emails and praise documents I have received throughout the year on my profile so I can easily feature my performance compliments on my annual review. Cons It is pretty clunky - it could use an upgrade. It's not the best review software I have used, but it does what it is supposed to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jake C. ecommerce analyst Internet ### "Excellent Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 18, 2019 Pros \-B2B sales team/integration support was excellent -Authoricheck is genius -Number of review templates is great for using for different departments within the org. -Very easy to use software = very effective software Cons \-Standalone product, would be nice to be able to integrate with some of our other solutions -Auto-save feature while typing would be nice Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Ashleigh N. HR Manager Research ### "Robust and Flexible Tood" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2019 Our company is interested in people development and aligning their growth to our business objectives. Reviewsnap offers an affordable easy-to-use system to get everyone in the company rowing in the same direction. Pros First of all, the customer service from beginning to end has been phenomenal; every single touch point has been professional, courteous and patient. The software itself is easy to use once you login and use the system. Like any software, you have to familiarize yourself with the buttons. However, even for a few of our employees who shy away from technological advances were able to figure out how to use the system after either attending a live training session or watching the recorded video. I also like how easy it is to cascade goals to rest of organization. Cons I will have to get back to you on this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/80949/Reviewsnap/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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