--- title: "Waterstreet FMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Waterstreet FMS Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/80953/Waterstreet-FMS/" page_type: "product" language: "en" --- # Waterstreet FMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Waterstreet FMS ## What is Waterstreet FMS? Waterstreet Franchise Management Software (FMS) has been developed from the ground up for franchise systems. We get Franchising. With 20 years experience building franchise software, we have worked with leading franchisors to develop and template franchising best practices into our software. We help franchisors build their brand based on the replication of good business practices. After all, you can only royalize success when your franchisees succeed and recognize the benefits you bring them. ## What is Waterstreet FMS used for? [Franchise Management](https://www.capterra.com/franchise-management-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Waterstreet FMS?[Manage this product listing](https://www.g2.com/products/waterstreet-fms/claim_requests/new?auto=true) ## Waterstreet FMS Overview Updated September 2026 AI summary Waterstreet FMS supports small, midsize, and enterprise organizations in managing franchise operations through features such as brand management, multi-location oversight, and franchise intranet access. It includes job scheduling, royalty management, and reporting tools, while optional capabilities like compliance management, commission tracking, and an online store further extend its functionality. The platform is available via cloud and mobile deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Waterstreet FMS 5.0 (2) VS. [4.8 (44)](https://www.capterra.com/p/196842/ClientTether/reviews/) Starting Price $100 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.7 (44) Value For Money 5.0 (2) Value For Money 4.8 (43) Customer Service 4.5 (2) Customer Service 4.9 (43) ## Waterstreet FMS alternatives [4.3 (209)](https://www.capterra.com/p/79205/FranConnect-Franchise-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [5.0 (28)](https://www.capterra.com/p/179750/Brand-Wide/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (49)](https://www.capterra.com/p/161551/Propago/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (80)](https://www.capterra.com/p/123572/Vonigo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Waterstreet FMS Overview ### What company size and specific industries is Waterstreet FMS built for? Waterstreet FMS is designed for mobile service franchise systems that need CRM, scheduling, invoicing, reporting, and royalty management. It fits franchise-based organizations in mobile service sectors, especially those managing multiple locations, service teams, and recurring operational and financial workflows. Features and Usability ### What are the key features of Waterstreet FMS? Waterstreet FMS offers franchise operations management, franchise intranet, and multi-location support for overseeing distributed businesses. It includes job scheduling, construction tracker, and website management for daily operations, plus brand management, commission management, royalty management, compliance management, and real-time reporting for financial and performance oversight. Integrations ### Which third-party tools and platforms does Waterstreet FMS integrate with? Waterstreet FMS integrates with QuickBooks Online and QuickBooks Online Advanced for accounting and financial data exchange. These two third-party tools cover core bookkeeping and reporting workflows for organizations that need direct connectivity between Waterstreet FMS and QuickBooks environments. Getting Started and Support ### What training and onboarding options does Waterstreet FMS offer? Waterstreet FMS provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover topic-based learning, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Waterstreet FMS offer? Waterstreet FMS offers Email/Help Desk, Phone Support, and 24/7 Live Rep assistance. With no reviewer feedback available on support experiences, user sentiment about response speed, helpfulness, or common frustrations cannot be described from the catalog data provided. ## Features AI summary Based on 167 Retail Management Systems reviews Not all Franchise Management platforms cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Lead Management** (**71%** of reviewers rated this feature as critical) - **Document Management** (**58%**) - **Compliance Management** (**59%**) Waterstreet FMS includes **Compliance Management**, but does not offer **Lead Management** or **Document Management**. Its support for **Compliance Management** helps franchise businesses maintain policy adherence, track regulatory requirements, and reduce operational risk, providing teams with clearer oversight across franchise operations. Brand Management The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Commission Management Tracking, calculating, and paying commissions and earnings to employees Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Franchise Intranet A central repository to manage branding content across franchisees. Franchise Operations Management Track and manage the day-to-day operations of all franchise locations. Job Scheduling Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Waterstreet FMS 12 features ### All Features - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Franchise Intranet: A central repository to manage branding content across franchisees. - Franchise Operations Management: Track and manage the day-to-day operations of all franchise locations. - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Multi-Location: Manage and support multiple locations - Online Store: Website through which businesses can sell goods or services over the internet - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Royalty Management: Streamline royalty relationship management via payment processing, lease tracking, reporting, and more. - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $100.00 Per Feature,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BW Bruce W. VP Strategic Development Food & Beverages ### "Custom Franchise System Financial Data Capture" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 12, 2020 Waterstreet's custom system is of great benefit as the first point of capture for our franchise system sales and other data. The available reporting allows us to quickly analyze key metrics critical to the health of our franchise system. Waterstreet delivers our customized cloud based reporting system at a very reasonable monthly cost. Pros The custom Event based software easily captures critical reporting metrics from top line Sales to bottom line Profits. Event and other financial data are just a click away with on-screen and downloadable reports stored in a secure database. Cons Customization is sometimes required, however, the software is flexible enough to be tailored to our needs. Reasons for choosing Waterstreet FMS We needed a high level of customization and Waterstreet was able to deliver what we needed at a reasonable price. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KL Kevin L. President Entertainment ### "Fantastic cloud-based tool to manage our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2019 Waterstreet has been a great partner for us. They customized the software to fit our unique needs and have always provided us with prompt and quality support. Pros The Waterstreet franchise management platform allows us to manage every aspect of our business. We host thousands of birthday parties every year and use the Waterstreet software to manage our calendar, client lists, take payments, do accounting for all locations, etc. We could not manage our business without this tool. Cons I only wish we knew about it when we started our business. Reasons for choosing Waterstreet FMS Waterstreet provided the best overall value for our needs. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.